They are a sales organization only. No Local Service, so once your appliance is in need of repair the lady that schedules the service/repair requires you to uninstall the built in appliance and bring it to the showroom for Birmingham pick up. The sales department is awesome! The service department is non existent

Billy was a great help and very knowledgeable about appliances! Building a new house is exciting but the visit and great prices cant be beat!

JJ was the primary sales rep we associated with during the building of our house. He was knowledgeable and helpful and very patient with our decisions and questions. When he was not available, I found the other staff members to also be courteous and helpful.

We have always been very pleased with the transactions we have had with Allsouth Appliance! JJ Jones has been able to help us select replacement appliances to fit in the customized spaces from original build. He is very responsive and does what he says he will do! Thats a trait thats not easy to find these days. We highly recommend him and the support staff at Allsouth.

Marquez at All South Appliance was amazing! He was knowledgeable, friendly, and responded extremely quickly to emails and phone calls when we had questions. Also, he updated us regularly as to the status of the Blue Star range we ordered, and it arrived when he said it would. I would definitely work with Marquez and All South again. We had a great experience!

Wonderful sales rep JJ and Billy.Great service!Delivery team was awesome and careful.Highly recommend this company !

Very disappointed in the service. I purchased a NEW dishwasher December 21st. Marquez was extremely helpful! I cant rave about him enough. My issue came when I was told my dishwasher was in stock in Bham but due to the holidays their 1 installer wouldnt be able to install until after all the holidays. Okay, I understood the desire to take a break and be with family. After January 4th I still never heard from anyone to schedule my install. I finally called on January on January 8th to track down someone to help get this installed. They were able to come install my dishwasher on the 13th. The gentlemen that installed my NEW Bosch dishwasher made me aware that the 3rd row was shipped with broken clips so it wouldnt work but thats okay they would have someone come right back out to fix the issue. After several days of no communication I once again called the store and was told oh yea Shane can come out on January 25th. Great! Finally I will be able to use my new dishwasher properly. Shane arrives on the 25th with a 3rd row for the dishwasher. He was NOT informed properly of the problem and only had the drawer itself. So once again Im left with a dishwasher that can not be utilized to the fullest. Shane tells me he will go back to the shop and grab the clips off of another dishwasher and be back to fix the issue. I wait and wait. I finally get a hold of Mike on February 5th. He informs me that the job has been listed as complete!!! There was no order to get new clips there was nothing listed as needing to still be fixed. Mike tells me that he will call me back before the end of day OR call me on Monday February 8th to tell me what can be done. Again, I wait! I called today the 12th a FULL MONTH after my dishwasher was installed. Mike tells me oh those clips are on back order. I asked for some type of date as to expect them he states could be end of February.My issue is the POOR COMMUNICATION!!!! 1st. the installer NEVER reported the correct issue with my dishwasher had he done so properly Shane would never have come to my house with the wrong part. 2nd Shane completed the job. This is a HUGE FAIL!!! 3rd. Mike never contacted me to let me know there is no part readily available and it will be back ordered. When I reached out as Ive had to do every since they took my money back in December Mike acted a little confused to why I would be calling.I expect better when paying for a top of the line appliance. Ive gotten better service from a big box store! I understand parts get broken in the box and no one is aware but this shouldve been taken care of in January! This was NOT a warranty issue as it was delivered to me broken!!! The product was not ever used. I am NOT happy that I will have to wait until March to fully use my dishwasher the proper way. The whole reason I came to All South was the earliest Bob Wallace could get the dishwasher installed was March 4th!!! If I had known I would be stuck until March to begin with I wouldve gave Bob Wallace my money!

Leaving a 5-star rating for 2 reasons. First, they were the appliance suppliers for the company that built our house so we were required to visit their store and pick out our new appliances. They were very helpful. They were happy to sell us exactly what we needed, and not necessarily the fanciest item they could get away with. We never felt any pressure to purchase one item over another. Second, and more importantly, we recently had a problem with our microwave oven, and their repair person, a sub-contractor, paid us 3 visits in an attempt to fix our problem. He got the oven working, but broke the door in the process and his company told us essentially, that we would be without a working oven for 1-2 months (over the holidays) due to back ordered parts. This was not what we needed to hear. I suggested that they (the repair sub-contractors) provide us with a cheap working oven while we waited for the new part, and they balked at the idea. They had no interest in doing anything beyond the absolute minimum they were required to do.When AllSouth Appliance got word of our situation, they called immediately, seemed to be very concerned, and told us that the repair sub-contractor should not have treated us the way they did, and told us that they would be out the NEXT MORNING to install a new microwave oven at no cost to us! For this reason, we will remain loyal customers and our next appliance purchase will be with AllSouth. We highly recommend them and appreciate a business that thinks long term and takes care of their customers. Thank you AllSouth Appliance Group!

It is always a pleasure to work with Billy at AllSouth. We have been buying our appliances from them for 5 years now. The customer service is wonderful and always knowledgeable to help me make a decision. Certainly a much better experience than buying from a big box store!!!

Great customer service.

I recently purchased new appliances through Marquez Marbury at AllSouth and he was phenomenal. After delivery I noticed my refrigerator door had as dent in it. Marquez ordered a new one and they replaced the door free of charge. I love how AllSouth stands behind their products.

AllSouth found the chest freezer I needed when no one else had any in stock. And that gave me a great price and delivered to my home in less than a week! I would definitely recommend Tim and JJ at AllSouth for any of your appliance needs!

I have made several purchases from Allsouth Huntsville and have had a great experience every time, Jeremy Jones is wonderful to work with and very knowledgeable. Would highly recommend him and will be back to see him for future appliance needs.

Bought a stainless Whirlpool dishwasher 3 months ago and a stainless Whirlpool french door refrigerator this past week. The salesman was fantastic, sent me the measurements required for my opening, and was able to schedule my delivery quickly. Both delivery guys were professional and has the new fridge in place with no damage. I don’t know how these guys keep their prices lower than the big box stores either. Awesome prices, awesome service, and my money isn’t going to a big box store! I will continue to come back and use Allsouth.

AllSouth Appliance is a top rated company in my book. All the folks there are great! The appliance specialist JJ Jones helped me with my purchase, He was very polite and informative. I definitely recommend AllSouth Appliance Group.

Billy King in the Huntsville, Alabama location is phenomenal! He was very patient, and is very knowledgeable. I highly recommend!!!

AllSouth Appliance has the absolute best customer service, great prices and an awesome showroom at all of their locations. They have tons of brands to choose from and delivered my items within two days. I will always buy from and recommend others to buy from AllSouth. Best of all, they are family owned! Please please please check them out before going to the bigger places. Youll be glad you did!

My husband and I came in looking for a refrigerator. We were greeted by Jeremy who quickly helped us find what we wanted for a great price. The delivery guys who came to install it were very friendly and professional. I was surprised how fast they got the job done. We would definitely recommend this place to anyone looking for appliances.

I would like to say that I just had my home built here in Madison, AL. All of my appliances were purchased from Allsouth. My wife and I are very pleased with the appliances and great customer service we received from Mrs. Taylor. Actually Im calling today to see if Im able to purchase washer and dryer. Dont believe all the negativity. Stop by and judge for yourself.

Austin and Christian delivered my fridge with kid gloves. Very friendly and helpful. JJ was great to help me find what I needed.

This is the best customer service for high end appliances...

Mark is the best appliance salesman around! He can answer any question you throw at him and hell help you find the best item for the best price. Id never buy from anyone but him!

We purchased a Wolf 48”dual fuel range recently from Allsouth in Huntsville. No problems whatsoever with sales, installation, and service. We are very pleased with our purchase.

Mark Mullican was extremely helpful in finding exactly what I needed. Every employee I spoke to was extremely personable, helpful and knowledgeable. I will use them again.

Great service and incredible variety. I was greeted quickly and taken directly to what I was looking for. The associate was knowledgeable and provided great suggestions.

Learned about this family-owned business from a friend, and I will never shop anywhere else again! Super friendly and extremely knowledgeable people who will definitely get you set up with all the conveniences to make your home more user-friendly and less stress! Dont shop at the big-box stores when you have this gem right here at home!

Super nice sales associate and very knowledgeable about his product s.

Very nice showroom. I was very pleased with Billy, my salesman, here was knowledgeable and not pushy.

We had a great experience buying our Electrolux Washer and Dryer, however, if your appliances ever need service you are in trouble.Our dryer has started to wobble and make an awful sound. After going through electrolux to find a certified service technician we were referred to AllSouth with whom we purchased our dryer. After a week of voicemails we got a call back from AllSouth saying that we need to contact electrolux because they were too busy.Looks like we just got a dud and the great price was really not worth it since it no longer works.

Great variety and quality of products. Good attention ready and smart people

Allsouth was the appliance sub for our builder (who is outstanding, by the way). All they had to do was install three appliances. THREE. The only thing these jag-offs got right was the delivery of the appliances and *sliding in* our new oven. The dishwasher and microwave were both dropped. This was obvious because (a) we saw the palette in our garage prior to installation, (b) one side of the palette was injured, (c) the corresponding sides of the appliances from that side of the palette were both broken.To add insult to injury, they didnt use the granite counter installation kit for the dishwasher. This would help considering they dont want to fix the broken feet. Now, when you open a loaded dishwasher, the whole machine rotates thereby dishcharging the bottom rack of dishes out onto your floor. This is entertaining to guests.The microwave is also fun. The plate does not rotate properly so you can always tell when its in use because of the thump-thump made by the turntable, much like a broken record but without the repetitive music. Also, the clock is crooked so you cant tell if its AM or PM (which actually matters during the winter when its dark at 5AM and 5PM). And the oven vent built into the microwave is broken so it slides right out after only unfastening two screws when it should be held together by four screws. The other two take bits of the broken plastic housing with them.Normally I wouldnt care because these appliances are builder grade but its the principle of the matter. Allsouth is not interested in fixing or replacing the appliances which can be done EXTREMELY EASILY when youre a flippin vendor. Theyre only interested in minimalist work, single trips, and offering to send out an inspector which was already been done by the builder who verified that the pieces are indeed broken. Were guessing Allsouth doesnt trust the builder that hired them in the first place. They also will not come out on your time, only their time, so if you work and are busy from 8am to 5pm, you can bet youll never see nor hear from them again.

Great price for a washing machine and the service was great too. Very helpful and nice!

Always had a great experience from Allsouth Appliance until today. I called a week ago and requested service on my refrigerator and they scheduled me for today, between 8 and 12. I rearranged my schedule so that I could be home for the four hour period. I decided at 9:00, this morning, I should call and confirm. I was told their service technician is out sick for a couple of weeks and they had transferred my appt to Service Care in Birmingham. I asked for a number to contact them for a confirmation. I called Service Care and spoke to a really nice many who was shocked that I was expecting them today because they had just gotten the information yesterday. He said they are in Birmingham so they are trying to schedule all Huntsville appointments for the same day and MAYBE they would be able to get here next week.I certainly understand when an employee is out sick that the the schedule has to be changed but I am disappointed in Allsouth that they did not contact me to let me know that my appt had been transferred to someone else AND that it would not occur today. I took time off from work to be here and now will have to do it again for when they are able to come and make the repair.

Very curtious! Answered all my questions and concerns . In-house repair !!!!

We built a new home and shopped for appliances in Huntsville and Nashville. Allsouth gave us a quote for a used icemaker (being used on their showroom floor) and then did not honor that price when the invoice came. When it came time to deliver the ice maker they were moving locations. We got a phone call on Friday morning that said if we still wanted the ice maker to come and get it before Monday. No offer to deliver. Our builder had to call them and make them act professionally. Overall a very disappointing experience. I recommend you go to Siano Appliance in Huntsville. They treat you right.

Worst appliance store in Huntsville. They say they service what they sell and then outsource to 3rd parties!!! Constant management changes!!! Take it from a former employee that experienced this horribly managed company on a daily basis!!!

Two incompetent electricians failed to repair my microwave. This last one spent 30 minutes intentionally wiring it backwards, so that now just by plugging it in the plate rotates backward risking a serious house fire. Very dangerous company, wont return my calls. Filling out small claims forms now.

Bought a high end microwave door broke in one year paid 249,00 for unit tried to buy a new door through allsouth thay wouldnt sell me a door for less than 208.00 even after talking to the manager will never shop here again 249 for the unit 208 for the door?

Beautiful showroom!

Super pricey. Same selection at Lowes for less.

Great selection, great prices

Go see Marquez!

Purchase of new washer off Jordan Lane in Huntsville, AL

Good service

Rip offs !!! Way overpriced.....