Excellent service and thorough. Walked me out to my vehicle and showed me what the problem was instead of just telling me, and me having blind faith. Would definitely go back again. Prices are comparable with other German auto repair shops.

I’m a past customer that decided to return to give the business another opportunity to do my work. I’m disappointed to have to leave this review because I spoke with them directly about the lack of communication, and professionalism they lack in. Yet, I was in the same position again with the business. My truck was there for three days the time they told me to find out the issue, I was always reaching out, although I was told they would call to update me on the issue. Then I was told it was some other issues which I went, and purchased the parts which was still sitting in my backseat not touched, too add insult the part numbers was provided u the shop. I never had a return call from the shop, nor did I get an apology for the inconvenience by the owner. However, the receptionist are very friendly, and honest it’s just disappointing to be in this position. I just removed my vehicle, and I will not be returning. I feel he is overwhelmed with vehicles, and takes on more than he can handle. I will not allow you as a business owner lie on me, or our I risk conversation regarding my truck. You had my truck for a week never contacted me back. I told you it had a issue with cross wiring which was causing the truck not keep the battery going. We never discussed other than you staying I needed a cramshaft which had nothing to do with the issue I brought it in for! You relayed a message to your receptionist to tell me I needed to buy a pulley, cramshaft part/etc. Be honest and professional!! I pride a business on their work ethic as well honesty and transparency. But you are lyingto save face for this honest review I’m exposing. You left my truck out in the same space parked for a week not a day. My truck holds 2 batteries not 1! So please be careful when you respond with truthfulness.

I frequent Magic Benz for scheduled service maintenance. I am always satisfied with the services that I receive and would recommend.

Great service professional and will do everything they can to ensure your vehicle is in tip top condition

If I could give zero stars I would. Please take this review seriously and read until the end. Please DO NOT take your car to Magic Benz. I have concluded that they do not operate their business with integrity or honesty. A week ago, I took my new car in for a basic oil change and a few other services. I waited with my car until services were complete. A few days later, I noticed blue scratch marks on the bumper. The funny thing is, when you look at exterior pictures of the building, there are blue walls and blue polls everywhere. Thats right BLUE. I suspected that the person who worked on my car may have accidentally damaged the bumper while working on it. Just to be sure, I called Magic Benz and asked the front desk receptionist Ariana to send me pictures of my car before they worked on it. Of course,​ when she sent the pictures to me, there were no blue scuffs or scratches​ on the bumper. I called back and Ariana told me to bring the car in so they could take a look AND she said we have cameras everywhere so we can just review the footage. I was relieved and I thought for sure the footage would reveal exactly what happened. When I brought the car back to Magic Benz, to my surprise they said the video footage only went back three days, and I had my car serviced 5 days ago. Mysteriously, there was NO VIDEO FOOTAGE of what happened that day! The manager was not helpful at all. He refused to take responsibility for the damage, and to make matters worse the owner wasnt there and refused to come in and speak with me about the situation​. In conclusion, I left with no resolution​ and blue scuff marks remain on my bumper. Im disappointed​. I trusted this company to take care of my vehicle and they were negligent.

Got work done 378.00 to replace heater valve. However, upon getting my vehicle back I had 8 malfunction dealing with my lights on dash. I told Magic Benz that these lights where not present before repairs and they agreed. Once they checked things out i was in need of repairs costing 90.00 a piece totalling 180.00. Magic Benz called an unfortunate coincidence. Im having a hard time grasping this because my vehicle had been in there care for the entire day. I dont believe in coincidence and I feel deep in my spirit foul play. Therefore, I wont be returning to Magic Benz.

Front deck clerk she is my girl and was awesome with giving me the customets car and getting me out of there. Window clerk young cute latina and putting the fire under the mechanics for the keys. I love it......

Great place. The secretary Ariana is wonderful person. The service is so professionally done.

This place is the number one place for me to get my hair done it has good quality for customers and they treat you with respect and do a great job on your hair I recommend this hair shop for yall and tell your family and friends about it. ✅

Great work! Highly recommended paint, bodywork, repairs and maintenance. Mercedes authorized specialist. Very efficient and friendly staff.

They dont fix Mercedes from 2000 and older.......no help to me.

Now i will say this, Be young & having a benz can be costly if your money is not in the right place however, magic benz somehow makes the cost of maintaining your benz very seamless. I think it’s the receptionist, she never has a rude attitude, she always makes me feel at home and she always makes me feel like swiping my card is like eating a slice of cake. I respect this business, and their workers and if we’re being honest, i rather spend my money here than At Mercedes-benz p.s im african and this business is not owned by an African so i have no emotional ties to this business so when i say I really like it here, i mean it!!!

Called for information and never received a call back.

Excellent on time service. Had service and body worked performed and completed in less than 1 week. Highly recommend.

Absolutely the best Benz repair shop in MD/DC area !!! I have been going here for over 5 solid years and own 2 cars which I would never, ever, ever take anywhere else to be fixed. Great service, great prices, great work. Magic Benz is the best !

Magic Benz serves is a first class automobile repair shop. Ive had work performed on all of my vehicles, including Mercedes, Lexus and Nissan. Never had a problem with the work that was performed. Very honest and trustworthy. Highly recommend. Prices lower than dealer and other locations that Ive researched.

I took my car to them for work to be done. They are the best other places just take your money this place look out for me Im in my car now smiling it runs so good just smile I got what I paid for. Thank yall so much

My car has been with them for 4 weeks. They repaired two parts and my car is STILL not running, but want me to pay $1600 for the repair. Ive had to call them, I never get any communication from them directly. For small things like brakes they are fine, but if you have major issues take your Mercedes to some other specialist.

Extremely pleased with the body work done on my 10 year old car! Looks like new. Also the services completed on my radiator and alternator were done in a timely manner and at a competitive cost! Love the extended hours too!

Got a good deal here

I’ve always had a great experience at Magic Benz since I found out about their company 2 years ago when I bought my first Mercedes, the GL 450. The reception staff are very pleasant, engaging and polite. Some of the cool things about MB is that they make sure to provide you a ride to the Metro after drop off or to pick up, they don’t charge to fix your tire pressure, free thorough car wash sometimes, and above all, their parts are quite reasonable.

This place is very unprofessional I ask for them to figure out why my car was doing something and they had me pay for like 3things just for it not to be fixed on top of the fact my check engine light came on 2 days later never again literally don’t go there unless you wanna come every week I’m almost sure they mess up stuff on your car.

Very professional and customer friendly service 👏

If I could give MAGIC BENZ 100 STARS I would without ANY hesitation!!! THIS IS MY TESTIMONY LADIES & GENTLEMAN: I own an S Class Mercedes. For years Ive been taking it to the dealership for maintenance & minor concerns. We ALL know dealerships are NOT customer friendly, regardless of their false advertisement. Ive spent thousands of dollars at the dealership for services that I KNOW was NOT justifiable!!! MAGIC BENZ was heaven sent when i needed them the most. This place is by far unlike ANY service shop you will EVER encounter!! TRUST & BELIEVE ME; this place is PROFESSIONAL & HONEST. YOU will thank me for this review...reviews can be VERY misleading & VERY bias; so i know youre reading this with doubts & skepticism. Ive saved thousands by this shop!! Ive also gained many new found friends from their customers. I WISH other shops had the sincerity & honesty like MAGIC BENZ. GOOD customer service is a dying breed; its all about quantity instead of quality for these dealerships!! We ALL work hard for our money so why donate it to the dealership. MAGIC BENZ will ease your stress & concerns immediately...no need to take out a second mortgage to fix your car. TAKE A LEAP OF FAITH TO MAGIC BENZ. Thanks a million for your time. Peace & blessings.

Great service & staff!!

This by far is the best mechanic shop Ive ever patronized. Mr.Yared and his staff are sent from God literally. You will not find a more genuine soul when it comes to mechanics . The staff is very professional and personable . Also, you will not find a better price in the area. If you drive a foreign car, you expect to spend more for repairs.However, I always feel as if Ive gotten dealership service for a more than fare price.If repairs are what you need, then Magic Benz is your place!!Tell them Bobby sent ya !

I am new to owning a Mercedes and was concerned about finding a repair group. Magic Benz has been great. Exact estimates (reasonable) and over communication seems the norm.

This place is very professional and these guys know their stuff. Always putting customer needs first. I had a s550 which needed warranty repair. Gary (awesome mechanic & Owner) is highly recommended. Anyway, Gary allowed my vehicle to stay until we got the warranty mess cleared. Gary repaired car and gave me great price on repairs the warranty company refuse to pay. FYI never use Direct Buy Warranty. 100% scam extended warranty service.

Its local, the prices are okay, ive shopped around and founf cheaper, however I like to support local black owned small businesses. They could work on their communication and customer service a tad bit. I usually have to call to check the status, I really feel as though thats unprofessional. Over all, they take good care of my car, I love that they ONLY specialise in Mercedes, and I will always be a loyal customer.

My servce experience was great and the customer service is top notch.

Awesome service. Waited a little longer than I expected but it was all good... Very friendly and professional.

Unprofessional, disrespectful people caused me to leave my car with them for almost 2 months only to have to take it to another shop for revision of work I paid good money for. I have been a loyal customer, truly unacceptable.

This company is close to my office so I try to use them but Ive found that they arent good at communicating with the customer. I took my car in for a schedule A service and it wasnt until I went to get the car that I was told additional work needed to be performed. This was a complete waste of time because I could have given authorization over the phone to have the additional work done.Also, it took too long for the service to be complete. I called a number of times for a up date only to be told they would call me back, which never happened.

Magic Benz is the BEST. Great service. Staff is very professional and courteous. I wont take my Benz anyplace else. I highly recommend them.

Great place... Quality work...Fair price

Great work on Mercedes Benz. Better service and atmosphere than the dealership!

I purchased a 2015 c300 and took my car for an inspection immediately after. They inspected the car at no cost and informed me of the needed repairs and maintenance. Their service was A+ down to offering complimentary drinks and snacks for my son and I. I have a oil change coming up and will definitely take my car there then for my service B over the next couple months.

Have been getting both of my mercedes vehicles serviced at the mercedes dealership for quite some time and i must say I literally was paying for the name, started taking my vehicle to magic benz same quality work half the price. Just recently had a side view mirror replaced Ariana helped me find the best price possible to get my unexpected repair taken care of and in a timely manner which was most appreciated, i called her literally a million times lol and she remained courteous professional and extremely helpful. Also conveniently located might i add.

I rarely give reviews but this place is probably as good as it gets when it comes to auto mechanics. Their prices almost cant be beat when it comes to Benz, and their customer service is exceptional. Went there for something pretty expensive and they fixed my cigarette burner fuse thingy for FREE. Their rates beat other places. Wont ever go anywhere else to fix my benz!

I recently had work done on my 2009 mercedes sl550 convertible and just had to share my amaizing experience. I thought with the cold weather, my convertible top on an older car might have just been frozen. I really had no clue wgat was going on. The mechanics were able to quickly look at my car, identify the problem, and give me an estimate on the cost to fix the problem (i needed a new convertible top motor). The lady in the front assured me she would be able to find me the part quickly and at a good price. She delivered exactly what she said would (and was very polite and bubbly). All in all, the staff seems caring and stick to their word, while still offering a fair price. I was recommended here by a friend and Im recommending here to anyone else in need of mercedes repairs.

Nobody else will touch my S550. This group is solid.... When you are in business you will never meet everyones expectations. I am extremely knowledge of cars and I am very particular about service people. Yared and his staff are PHENOMENAL!!!!!!! Magic Benz is the only way to go....

They take care of you. Period. S500 was gonna cost thousands of dollars but ended up costing 400 to fix and they go the extra mile and investigate things you dont even ask them to check proactively without charging analysis fees and bullshi like when you go to the con artist...Oops I mean DEALERSHIP. They also wash ur car when its done like a dealership...taking my Range Rover there as well from now on

It a good garage clean with friendly people

The Best or nothing is also For Majic BenzMr.Yared is a very professional and good caring Person. They have been taking care of My E class since I bought it 2 years ago. I recommend this Service shop.

Nice place 2 fix ur vehicle

The customer service is on point. Very nice staff. Highly recommended them to service your mb.

I like the work they did on my vehicle plus theyre extremely professional

This is a very knowledgeable Mercedes Benz service center.A very professional staff that will explain everything that is wrong with your auto.Great prices that beat the dealer by far.

This place is very helpful when it comes to ur car parts for Mercedes Benz

Good place to fixing ur car & much more

On Monday, October 5th we dropped our Lexus GS 400 off to receive an estimate and ultimately have service performed. We left a detailed list and 2 contact phone numbers. Over the past week and one-half we have called at least 3 times with no contact or return calls from Mr.Yared or anyone from Magic Benz. Today, Friday, October 23rd we went to the location and picked up our car. NOTHING WAS DONE!!! We didnt even receive an estimate of the work or associated cost. If this company does not want to work on vehicles other than Mercedes, they should not accept other peoples vehicles and hold customers up from the service they need to have performed. They were recommended by friends who have a Mercedes and were very happy with their work. When we returned to pick up our vehicle Mr. Yared was completely unconcerned about having done nothing after keeping it for almost 2 weeks. He attempted to suggest that we didnt want the work done??? Who would leave their vehicle that long without expecting work to be done or at least to be contact??

This shop is crooked and swap out your vehicle’s pieces for worn down pieces to make you come back. Never go here!

This is the only place to go for service. Honest and just good people.

GREAT ! Thank you magic Benz

My go place for service in the neighborhood versus Dealership

Great service, Ill come again!

Cool & the gang!

Really bad customer service lack of knowledge of Mercedes they take forever to fix your car uses aftermarket parts that are bad I took my 2007 S class there several times to get the same problem fixed and it never got fixed I had to go to the dealership to get it fixed and thats how I saw the aftermarket parts every time I went the same cars was on the lot like they never been fixed I spoke to the owner Yarde he has a very nasty attitude and tried to convince me the my car was fixed when it wasnt then told me to leave his shop or pay more money to get the same problem fixed again GO HERE AT YOUR OWN RISK WILL SPEND AND WASTE LOTS OF MONEY NOT TRUST WORTHY AT ALL!!!!!!!!

Power of God

Highly disappointed

Magic is possible here