This is the 3rd time I have used their service. Each time I have been extremely pleased. I picked up my car today. They repaired the front end damage and major rear end damage which include the under carriage. The damages were from being hit in the back and the force pushing me into the car in front of me. As soon as I picked up my car I took it to friends who do the same type of work on race cars they build and repair them. My friends put my car on a lift to get a good look at the under carriage. They said the work was very well done, they do really good work. I was very satisfied. I would recommend McDonald’s Auto Body to anyone who needs to get body work done. I am extremely pleased.
Excellent work and great prices. We were very pleased with our experience here.
John and his team at McDonalds auto body shop no dear work and does a good job
Used McDonald for repair related to an accident. They are a direct repair shop for Erie insurance, so communication between them and Erie was seamless. Very professional with great quality and timely work.
John Brady is the total professional! Unlike the sniveling crybabies at Toyota dealer in Landover who want me to leave and come back days later I was able to get in and out on the same day and get the bumper replaced on my Chevy truck. He ordered the part call me when it came in I drop the truck off and picked it up the same day. I would highly recommend them for anybody work, and will go back there always! Thank you John and team for your fantastic service!
Cannot recommend this shop enough-- quick, professional, helpful, affordable, communicative. Instead of trying to tack on additional costs, charges and services, they saved me money! Would 10/10 return & recommend.
Second time using McDonald Auto body shop. The first time for a previous accident on a Kia Rio. This time on a Honda Pilot. From the first job I realized that their services were excellent and standards were high. Like the first job, I felt extremely satisfied with the work they produced in fixing my car. They wash and clean your car on the interior and exterior which adds to their already great service. I will definitely continue to ask for their service if they time came again.Thanks John for your professionalism and punctuality for each and every job.
Very good 👌 food clean
Professional, reasonable rates, and works with the customer! Highly recommend for all your body work needs!
Loved my experience with this shop i was referred by a friend ...I got into an accident and messed up the back of my pathfinder and they took their time and even gave me gift cards for using them. I would recommend to anyone they know what they are doing and they keep you updated. They have great staff very friendly! Thanks again for fixing my car like new!!
I had a 9:30 appointment on 5/13 to have an estimate done. My front bumper had came completely off the night before and I wanted to see how much it would cost to get it put back on. I arrived at 9:15 & filled out the paperwork. The guy didn’t even look at my bumper, he looked only at the front for 30 seconds before informing me that I would need a whole new bumper & I should go through my insurance because that’s the only way he would give me an estimate. It seemed to me like he was trying to get more money for a pretty simple fix. Later I went to Tommy’s Auto Body in Suitland and they put my bumper back on within 3 hours for a very reasonable price. The picture below is from 5/13 from (TOMMYS BODY SHOP) at 1pm. Had the gentleman from McDonalds Auto looked at the bumper I had he would have known it was a simple fix however I guess they rather overcharge peoples insurance and get more bang for the buck. Very disappointing situation. Would not recommend.
John always does a great job whenever my car needed repairs. Appreciate the repair shops cleanliness. I will always Johns repair shop for great jobs and customer service.
I found this place with a simple google search and it ended up being a lifesaver!!!! I went there to get my side mirror fixed and the owner John was great! I came for a FREE estimate first and then he gave me my options for pricing. I decided to get my own part but he had no problem having his guys put it on for me. They did a great job and I was out in under 30min! Not to mention he gave me an amazing deal on the price!!! Definitely recommend them and will be returning if I need any future repairs! 😁👍🏼
I went in to get an estimate or even get help with my 2007 Chrysler PT cruiser I had a leak from the sunroof and I wasnt sure what was wrong. so upon bringing it into the shop they told me they seen things like this all the time and it just probably was clogged. the line was clogged after careful review of the car that was the issue. ever since I have not had an issue with the car or leaking inside of the car due to the sunroof. my car is perfect and Im so thankful I ran into this shop than any other shop. the price was reasonable it literally was only $40 to check and clear my line I was speechless. I literally gasp when he told me the price so I say to anyone if youre looking for people who are very knowledgeable and they care about the people and their cars, go to McDonald auto body. when you have things that need to be done to the car dealing with the body headlights even the line for the sunroof, bumper, and little or big dents these people are family owned and they take pride in what they do theyre not trying to price gouging. they are going to get the job done to specify level where you are going to be happy with the work and very satisfied I thank the whole team and Mr. John and his wife💃🏾 are the best.. l will be coming back to them👍👍👍👍👍💗💗💗💗💗💗🧕🏾
I have had 2 jobs done here on my car. John is wonderful!! They worked with me and my insurance. The work is impeccable!!
I just want to say I am totally satisfied with their grade A collision repairs . John and his team at McDonald auto body shop are professional . he backs up all his work with a written warranty and returns the car clean . I’m a returning customer and I personally recommend McDonald auto to my family and friends
McDonalds Autobody does exceptional work! John and his staff went above and beyond to repair my car.
Extremely professional. Will always use this company for all my auto repairs . Always leave as a satisfied customer.Rosemary
Very honest and communicative business. Did a great job on the repair and I highly recommend them.
The best
Fast HONEST service. Great auto body shop.
I had a very nice experience there.
Body shops are an unfortunate necessity. And every incident/accident my family and I have encountered McDonald delivered with the best courtesy, quality and professionalism every single time.
Every time Ive gone there theyve been nothing but courteous a very helpful
I thought receptionist was very helpful and polite but Mr John for him to do this everyday he missed some stuff doing my estimate so make sure u check over him if u do go.
John and staff went above and beyond helping me with body work on my Toyota Tundra! Im telling all my friends and family to use McDonald Auto Body!
Everyone at McDonald Auto Body was extremely professional and did a phenomenal job. They were prompt, efficient, and communicated with me every step of the way, making sure that I understood the repair process and that all of my questions were answered. I cannot more highly recommend John and the rest of the staff.
Even when/if an issue slips through the cracks with Mr John, he does his best to correct it in a timely manner. Great shop and quality service.
Been going here for 18 years. I love their work. Always give me straight up answers. They get the job done and keep me updated on my process.
Great shop - they kept us updated on the repairs, and went above and beyond by repairing additional damage from an older accident. Repairs look great. Also got a nice customized note in the mail thanking me for choosing them. Customer service is apparently not a lost art. Im hoping not to need body work again, but if I do, I would gladly be a repeat customer.
I had a great experience with this Shop last month. There was some initial confusion with my insurance, but they worked hard to make sure everything was taken care of so that I could have as much of a stress-free experience as possible. The work done to my car was Exceptional and I would recommend this shop to anyone who needs body work done on their car. If I ever need work done again, I will be sure to come back!
Great service! They started working on my car promptly. Always answers my calls to update repair progress. After their work, the damage was 100% not observable. They also checked the fluids and cleaned the car inside and out!side The manager, John Brady, is very professional.
This establishment has the most professional and positive atmosphere that Ive ever encountered. The front desk is very helpful and the mechanics are very thorough in getting all of your questions answered about your vehicle. Dont waste your time finding anywhere else because once you visit this auto shop, you will be a customer for life!
These guys were great, truly a pleasure to do business with. I was super impressed. Clean, efficient, capable, competent, and personable. Got my car done well and on time. Good on Liberty Mutual for partnering with them. I wish Geico did too.
They are one of the best body shops in the DMV. Awesome customer service and the owner is awesome. I can gurantee excellent service☝️
These are pretty good folks that do nice work. I was rear-ended by a school bus, and could have probably ended up with a totaled car, which would have really stunk since it was in good shape before the accident. They worked with me to find some good used parts that kept the repair cost below the total loss threshold, and Ill always be thankful for that.
Ive been going to Mr Donald, for many years. The service is alway professional, and he always has the biggest smile. Wouldnt trust my car with anyone else.
Even with the trauma of the previous days accident, I still was able to notice that these guys have great customer service. Maybe because I was being expected, I didnt spend up to 7 minutes at the shop. While one of the staff was on the phone, attempting unsuccessfully to speak to someone at the car rental company on my behalf, another staff who introduced herself as Dorothy emerged from the inner office to give me a ride to the car rental office. The whole process was seamless. It was a great experience. They also did a great job on my Sienna. I would recommend these guys any day.
This shop is both well-managed and honest. The repairs done were top-notch and the employees are willing to go above and beyond for their customers. Dont waste your time elsewhere, bring your vehicle here first!
Great body shop. Very nice and excellent service
Precise
Had some body work done here. Good service, polite workers and my car looks as though it was never hit! Thumbs up on the place!
The turnaround was 3 days for a bumper and both back doors on my van. A bit pricey, but you get what you pay for. If you want it done rite, go here! You wont regret it..
Always the best service and keeps you update with the progress. Friendly staff, wonderful team.
Hands down!!! John and his staff at McDonald Auto Body, is one of the finest repair shops in Downtown Hyattsville. John gets straight to the point and tells it how it is. He is well respected by many. I love that guy!!!
Great service and great people. I have the pleasure to talk to Mr. John. They even paid my deductible for the 2nd repair. I would definitely recommend this shop to everyone.
My car looks like it has never been hit. After 2 months i still dont see any difference now the they fixed and before the accident.Awesome job guys 👍
The Owner is awesome, great customer service and reasonable prices.
Very friendly folks despite being very busy. Price came in a little steep for an estimate, but for something covered by insurance Id go here. Estimate process was detailed and fast.
Great work and customer service
Wonderful place to take your vehicle! Very kind people.
My wifes car was repair here exellente work without a doubt I will bring my vehicles for future body repairs.Thank You Mcdonald A.R.
Fixed my car perfectly. Polite and an ease to work with.
The best of the best am on my way back to him
Not very friendly staff, the appraiser goes beyond his responsibility of assessing damage. Conclusions r not w/in his purview
Best body shop in the dc area!
Great people and great body shop
This has to be the worst auto body repair place on the east coast. If your insurance company ask you to go there tell them to send you some where else. Please listen to me you dont want to go here
The best shop
Very fair!
Good place excellent work. Only they take a while to deliver the car.
Fully effective
Profeasional