user
Northgate Appliance
330 Northgate Mile, Idaho Falls, ID 83401, United States
Appearance
Northgate Appliance
Comments
Li
Review №1

Very good prices in used stoves. it was delivered on time by efficient personable guy who even set the clock for us. Old stove was hauled away for a reasonable fee

To
Review №2

I had a 20 year old lid switch that went bad on my Maytag. Was prepared to buy a new switch for about $40, and took the switch into Northgate. They stuck a voltmeter on the switch and found that one small part was bad, and they were able to replace it within minutes, and I was out the door for $18. My washer is up and running again, And I was happy to support our local business.

Zo
Review №3

Updated Review:We had an issue with our intake valve on our washer, and they were able to come out really quick and fix it. Jeremy was super nice and gave us a few pointers on how to best use our machines. Super happy with the service we received!Initial Review:First time use and I have water all over my laundry room. They were very friendly and said they would send someone out to look at it. Will update later with results.

Ju
Review №4

Great service and prices. They had just what we were looking at.

Hu
Review №5

A decent little place these guys will do you right.

Li
Review №6

Blake is amazing! Customer service is on point. I highly recommend going to get his help.

Jr
Review №7

Great service. Always has the parts you need in stock

Na
Review №8

These repairman really know how to renew and refurbish used appliances. I made a great deal there buying a 2nd fridge for our garage. Garden harvest time really puts pressure on fridge/freezer space. They helped me find a goid, gently used Amana to fillbour needs. I know they ll give honest appraisals on whatever is on their sales floor. Theyve really filled a much needed niche in the Idaho Falls area.

Je
Review №9

They are so helpful good customer service

Br
Review №10

If you’re looking for a an appliance- this is the place to go!!

w.
Review №11

This is one of the best businesses in Idaho Falls. Very accommodating people and they are honest. Have done business with Sam for nearly 20 years and have never been treated unfairly

Ju
Review №12

Nice people Get the party need pretty quickly

Tr
Review №13

Very helpful with new and used appliances.

To
Review №14

Got what we needed at a reasonable price. Friendly customer service.

te
Review №15

Our dryer went kaput and we were stranded trying to find something in a hurry, we went to Northgate and almost immediately the gentleman came over and heard our troubles and suggested a dryer and is going to get us the legs for it this week! Super helpful and way nice! Thanks so much northgate!!

Jo
Review №16

I have been quite a few times since it shows. They always have what I need. Plus the prices have been amazing each time I go. The most recent purchase was a 120v washer dryer combo that was replacing the exact model. Works amazing. Plus for my work they have had every stove element that I have ever needed.

Ja
Review №17

Great service knowledgeable guys

Ja
Review №18

Nice and helpful employees. Fast and easy picking up of a part for my oven.

Wi
Review №19

I bought a washer from them in November used it a couple of times it leaked water and it sounded like it was not balanced. Returned it two weeks after i bought it. Never heard back from them and never got my money back.

Ma
Review №20

These guys are so helpful and knowledgeable. They diagnosed and fixed both my washer and dryer for a reasonable price. They scheduled me quickly, and then also called 15 minutes before coming. They gave an accurate price quote from the get-go. I especially appreciate that they don’t seem to mind me asking questions or watching (I’m curious about how things work)! I’d use these guys again for sure. Now... I’m off to do laundry!

Ke
Review №21

Northgate sent Jeremy to repair our refrigerator. He did a great job and it was obvious he was very knowledgeable. Its nice to see businesses like this one hire professional employees.

Ra
Review №22

Ive dealt with these guys for years. They are excellent and they go above and beyond. The most important thing is that they offer solutions that make sense for you. They are good to offer you options.

Da
Review №23

I called Northgate Appliance to see if they could come fix my washer in my home. I made an appointment and they came out the next day. They were very friendly and professional. Not even 5 minutes after showing up the guy had the washer torn apart and diagnosed what was causing it to not work. He had the parts in his van even. He had it fixed and running within 30 minutes. Fair pricing and friendly service. I will go to them for future appliance repair and id recommend them to anyone. Overall 5 star experience!

De
Review №24

Northgate Appliance sent Jeremy out to repair our dryer (I knew it needed a new element) and he came within 30 minutes of my call. Within another 30 minutes he had replaced the element, torched the vent to clean off 10+ years of melted/caked on polyester fibers and even loosened the fine lint buildup in the exhaust vent housing!! Fast, professional and very nice! Thank you for making the laundry process for a family of 8 less dreadful!

Ke
Review №25

I dont normally do this, but we were taken such good care of that I am going to give a shout out. Northgate Appliance has been wonderful! Morgan, Jeremy and Blake all jumped through hoops to get us a good, working washing machine after ours decided to die. They found us a great deal, made certain it was working well, and delivered it to us. They each went above and beyond. We have been SO impressed and will definitely recommend them to our friends. Thank you guys so much!

Id
Review №26

Great price, great service

ka
Review №27

Northgate appliance is a great family owned business filled with amazing employees and phenomenal deals.

By
Review №28

Helped immensely

Ma
Review №29

I can’t say enough good things about the folks who work here. I went in to buy a replacement dryer fuse; instead of just selling one to me, they tested it and told me it was still good and suggested what I should check next. Three times today they took the time to do that for me, showing me the correct parts on dryers they were working on in their shop. One employee even drew a wiring diagram for me. All for free. At no point did they make me feel like I was stupid, they never tried to sell me something I didn’t need, and they didn’t insist that I hire a repairman. I was able to fix the dryer myself this time (thanks to their guidance), but the next time I need an appliance repairman, I’m definitely calling these guys. Awesome, helpful, generous people.

Ta
Review №30

Needed a simple part for my dryer. They were super friendly and quick. Will continue to do business here.

br
Review №31

The sales boy was cocky. When it came to delivery he was so rude! Scratched my wood floor and just shrugged it off like he didnt care. Worse yet...the fridge we bought doesnt work right. It never gets cold enough even as high as it will go and the freezer wont get cold enough to freeze bread or ice cream! I wont go back!

Jo
Review №32

I really appreciated the customer service and speed of service I received from NGA. I walked in needing a dryer, found one that looked good, and they had it delivered to me in Rexburg at a fair price. They even took my old dryer away! Ill definitely be coming back to them for future needs!

Ke
Review №33

Used appliances, yuck!!

Su
Review №34

Great service and great knowledge of appliances

Cl
Review №35

Good place. Purchased a wash that they delivered the same day. Wife is very happy!

Od
Review №36

Great appliances, some used more than others, but the prices are great, so it all works out for the best!

El
Review №37

Quality appliances for a good price. Gave me tips on how I could fix my own washer before having to buy one from them

Ju
Review №38

Man oh man, these guys are super duper helpful and accommodating. Weve used them for decades and they always find great buys for us. I am really grateful to them.

Cy
Review №39

Very helpful, the sell used appliances and new to I believe. Great at repairs.

Jo
Review №40

Great products that work, we got a washer that was cheaper than Facebook marketplace. The only reason it isnt 5 stars is because the whole place looks pretty ghetto.

M
Review №41

Always good prices, good selection and the staff goes above and beyond to make it happen.

De
Review №42

Took my washer there to see what was wrong. Told me the rear bearing was out and how it want worth fixing, and to use it till it dies. Didnt charge me a tear down and fixed a part at no charge.

Pa
Review №43

Always great people

De
Review №44

You can find anything you need appliance wise here. They sell them, they fix them, they know everything to help you get your appliance back up and running!

Bi
Review №45

I think they are a bit pricey for old used machines.

Lj
Review №46

How do they expect to get customers when they never answer the phone? :/

Ra
Review №47

Good, old fashioned, honest people. Great prices on used appliances and will do their best to set you up with what will work.

da
Review №48

Best place around for getting parts for your appliances. Super helpfull!!

Da
Review №49

Great price on new or use. Just skip shopping around and get your appliances in one stop.

Ke
Review №50

Easy to work with in finding reasonably priced parts for this DIY repair guy. And, they give great instructions so I can impress the wife when I do the repairs on my own!

Am
Review №51

So I bought a Samsung washer and dryer from them.i had the regular maintenance. But as soon as was done it cleared. But then washer broke. I am not impressed. I would have rather given money to new stuff. U know. Especially since I am on disability.

Fl
Review №52

So knowledgeable and helpful at this shop. Highly recommended!

Da
Review №53

Great place to do business with local native home grown people staying in business

Sh
Review №54

These guys are great, they know what they are talking about and dont waste your time!!

LJ
Review №55

Good Prices on used items, parts, repair.

Ma
Review №56

Called to ask a question, got completely hung up on. Definitely not recommending and will be telling the rest of my family to go somewhere else.

Ja
Review №57

He pays a fare price and theyve always been there for me with repairs good people

Ke
Review №58

Hey this is a true buisiman. Went in there to buy 2bulbs for a microwave and he gave them to me. I didnt get your name Sir but I promise I will see you again.

Ro
Review №59

Great place for used appliances and part

Ka
Review №60

Great service and selection!

Lu
Review №61

Great customer service! Honest and reasonable prices.

Mo
Review №62

Awful! I have purchased appliances, had repairs done there before and have recommended this business to others. After my experience today I WILL NEVER spend my money there again!

Br
Review №63

Blunt, fair, and honest. We needed a used dryer for cheap and they provided one.

Sa
Review №64

Great products and fair pricing for any budget. The only place I will buy appliances now!

ke
Review №65

They had the part I needed

Ry
Review №66

Very helpful staff, reasonable prices.

Sh
Review №67

Great staff and they can fix anything!

On
Review №68

Very informative and helpful. Havent actually used them but contacted for advice.

Ga
Review №69

Cant get anybody to answer phone. No website for items in stock.

An
Review №70

Very poor customer service. We needed our washer to get checked out and the guy on the phone acted like it was a major inconvenience to even call and ask him about it. This is our second experience like this with Northgate appliance and we will not give them a third chance.

Cr
Review №71

Good place

Gr
Review №72

I have bought parts here that I couldnt get anywhere else.

Ju
Review №73

Spent ten dollars on parts here instead of $50 online or $280 to replace a microwave.

Ri
Review №74

Whenever I need a part for an appliance, this is the place I go.

Je
Review №75

Great prices

Ma
Review №76

Great job

Information
3 Photos
76 Comments
4.3 Rating
  • Address:330 Northgate Mile, Idaho Falls, ID 83401, United States
  • Site:https://northgateappliance-idahofalls-id.brandsdirect.com/
  • Phone:+1 208-524-2122
Categories
  • Appliance store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–3PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Similar organizations