user
Valley Glass - Idaho Falls
296 Lomax St, Idaho Falls, ID 83401, United States
Appearance
Valley Glass - Idaho Falls
Comments
Je
Review №1

I have a very old house. I had to have 11 windows replaced. I called Valley glass. They gave me a bid, ordered them and got me high quality windows. I love these windows. The workers were friendly and very efficient. When the windows were begun to be installed, it was 2 days to complete all of them. Great job!

ge
Review №2

These people are great. They replaced the windshield in my classic car and did it correctly. The fit and finish is perfect and they took care of my car. I would highly recommend these guys to anyone with a new or old vehicle. They also do the windshields in my semi trucks.

MM
Review №3

Valley Glass sold me a broken piece of glass??Yes they did. Because I asked them to break a piece of glass in a very specific way. The break I asked for was to duplicate a crack in an heirloom picture. The picture is of the USS Leonard F. Mason DD 852. My dad served on the Mason during the Korean war. The glass covering the picture has been broken for as long as I can remember, 50 plus years. It became part of the pictures legacy. After my dad passed my sister ended up with the picture. When she gave it to me she asked for 2 things. 1. That I give her a copy of the picture. 2. That I dont repair the glass. I decided to go one better and duplicate the picture, frame and glass. I brought the broken glass to Valley Glass and asked if they could duplicate the break. They did and its PERFECT! Thank you Valley Glass. The original is on the right.

De
Review №4

There always good for me. Get thing done fast and right.

Ma
Review №5

Jared is great and went above and beyond for us. We were on a tight deadline with our 4 basement egress windows. We had A-Core come and cut our foundation on Friday and Jared was able to deliver on his promise to have our windows to us. Everything worked out great. Would recommend and will continue to go to Jared for our window needs.

El
Review №6

Expensive bay window failed within 2 yrs and they had no desire to correct the the window or replace it

Ju
Review №7

Great place, they had a cancellation and called me to bring in my truck to get windshield replaced which got me in 2 weeks earlier than my schedule would do. Quality work at a great price!

El
Review №8

Very good job

Ho
Review №9

My house looks amazing thanks to Jared at Valley Glass. He came out and measured my windows and was able to special order my front window that is a very odd size. He let me know it would take a few weeks for them to arrive because of the whole Covid pandemic, but Ill tell you what it was so worth the wait! The new windows made my house look brand new! Thanks again, Jared!

Jo
Review №10

Tried using them several times. Lady on the phone was very smug. Didnt call back for three days. They must not need the buisness.

Sc
Review №11

Jared and team are great to work with. Call them for all of your window needs

Sa
Review №12

I like them! They always do great work and fair prices.

Ge
Review №13

Came out to my home, and were fast, efficient, did really good job.Cant find better people!

Na
Review №14

Excellent product for clear glass shower door with bench panel. Measurements were spot on and color, oil rubbed bronze matched well. Installation was timely and so far well placed and performing.

Te
Review №15

The customer service is awesome especially when you are updated on the jobs. Ashtyn is on the ball. She always has a nice voice and makes us feel important. The techs do a terrific job on all window screens. They also helped me replace my coffee table beveled glass. I really thought itd be hard or impossible. Thanks

Je
Review №16

AWEFUL CUSTOMER SERVICE!!!I had a window pane replaced by this company. The installers that came out, broke the frame while replacing the window pane. When they finished the so called installation, they did not even tell me the window was damaged. When I went to check on the work completed, I saw that the window was loose in the frame. When I called the company, they sent out the Manager and the sales person. They said Its not our problem and refused to do anything about it. They told me they would see me in court. I cant express how disappointing this is to have a company flat refuse to support their customers.

Ca
Review №17

Good i guess ebmben though the glass broke couple hours later

Al
Review №18

Awesome, very fast turn around. I simply needed a screen made, and the treated me like I was buying windows for a skyscraper. Thank you I was very impressed!!

An
Review №19

Wonderful work

Th
Review №20

Well we had Valley Glass come and bid our job and that it would take three weeks for the windows to get to their place. A week later I get an invoice with what is was going to cost. We needed thees windows in asap. I thinking that if we paid in full that they would get us on the schedule. NO that was not the case. We ordered and paid in full on 4/6/2020. They said the windows dint show up until 5/1/2020. I recalled them suppose to put the windows in on the 11th, they are saying the 18th. Their reason was because they had divisiveness people canceling and cancelling their installment dates. How is that fair to someone who needed this asap and they keep dragging their feet and getting our installed. Why wouldnt they do it. They already got the money so no hurry! DO NOT PAY IN FULL. they got paid for a job they didnt do. so we are on the back burner. Thats how they treat customers like i I guess.

St
Review №21

I had to get my windscreen replaced and ashtyn really helped so much. Quick service. Great customer service

Gy
Review №22

Wonderful people wonderful work perfect!

Do
Review №23

5+ Stars Thanks to Jared and crew at Valley Glass. Always courteous, prompt, quality products, and competitive pricing. Keep up the great work crew! 👍 Double Edge Equipment

Al
Review №24

Great place in my experience. Broke a window and had to go get the pane replaced. They were friendly and created a fun experience well being honest with the cost and time needed to fix the window. Thank you Valley Glass.

Ka
Review №25

Very awesome service Ashtyn at the front desk was very kind and attentive to my needs!

Tr
Review №26

I was very disappointed in this place. My window broke in my house and so we took the frame to this place to get it measured and they said it will be done in 2 weeks. 2 weeks pass by and we receive no calls, so we called them. They said that they ordered the wrong kind of glass and that it will be another 2 weeks of waiting. Understandable, it happens, whatever. 2 weeks pass by, no calls, nothing. So we call again. They answer the next day literally 15 minutes before they closed, saying it was completely done. So of course we didnt have enough time to go and get it. We finally come in, and they take 40 minutes just to find the glass. Then they realized that they didnt even put it back in the frame! So it wasnt finished. So we had go wait another 20 minutes just to have it fitted. The only way they made up for all the stress they put me and my family through, is $6 off of the total of $114. Yeah. Well with that extra $6 that I saved, along with probably another $15-20 Ill have to spend just to debug my house and washing all of my laundry again, lets just say Im not happy with this place. Even after I discussed very professionally my concerns and my stress, they acted like they didnt care. So thanks.

Ky
Review №27

Our Custom Woodwork often needs various pieces of glass. Not once has Valley Glass failed to get us what we need. They are great on timing and results. Thanks for helping our small business succeed.

Co
Review №28

Love! This place has excellent customer service! They got our vehicle in and out very quickly. They are very helpful!

Jo
Review №29

Excellent fast service on my apartment windows. Unjammed several windows for me over the past few years, quick fast repairs and repaired right. Replaced windows and they look great when completed.

Vi
Review №30

Went in to Valley Glass today and Mike helped me out with my window on my truck took like 20 mins. Super fast and nice. Definitely recommend

Gr
Review №31

This installed our shower door on our remodel. The quality and service was what we needed in for this job. I would go with them again for the next project.

ca
Review №32

Awesome people... Great atmosphere... There service is A-1... Best glass shop in town...

Ky
Review №33

Excellent service and incredible quality. Thanks for the best value around guys!

St
Review №34

Best people to work worth. Prices are incredible!

Tr
Review №35

We had a leak by a window, Valley Glass came out to take a look and determined that it wasnt an issue with the window or a seal. They gave me their thoughts on what might be the cause and didnt charge me anything for the visit!

Sh
Review №36

I wouldnt want to go to any other glass place. The people are so friendly make it feeling with homely.

Ri
Review №37

They do amazing shower / glass enclosures and windows. They do great work!!!

Mi
Review №38

We got a big rock chip in our r.v. windshield and they took us right in and did a great job

da
Review №39

Very poor at best I had a camper window replaced and not only did it take over a month to complete they didnt even clean up the broken glass from the window they removed

De
Review №40

Staff was quick to help and knowledagble about questions I had.

Ro
Review №41

Loved how fast and friendly the employees were. And on top of that they vacuumed and cleaned dash board.

Jo
Review №42

Good company and service. Used several times for my properties and each has been a good experience.

Mi
Review №43

Very professional and quality workmanship. Very friendly staff.

St
Review №44

With a template, they did a custom mirror. On top of that they kept the cost lower than the original bid.

Re
Review №45

The staff went above and beyond to help me out of a jam.

Ba
Review №46

Always great service

Mi
Review №47

They re-screened our screen on our sliding door. And theyve fixed a chip in our windshield.

Gr
Review №48

Recommend 100%

ma
Review №49

Great service

Te
Review №50

Cheap on there prices

Information
25 Photos
50 Comments
4.6 Rating
  • Address:296 Lomax St, Idaho Falls, ID 83401, United States
  • Site:https://valleyglass.com/idaho-falls
  • Phone:+1 208-534-5575
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass cutting service
  • Glass manufacturer
  • Glass merchant
  • Glass repair service
  • Glass shop
  • Shower door shop
  • Window installation service
  • Window supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations