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Woody Smith Hyundai
1495 N Woodruff Ave, Idaho Falls, ID 83401, United States
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Woody Smith Hyundai
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Ge
Review β„–1

The gentlemen at WoodySmith Hyundai were absolutely amazing. Took all my points and budget considerations and pointed me in the right direction. Helped me to find a new used car that will fit my budget. It will also fit my 80 something mother who has mobility issues. Salesman Michael, finance guy William and the other manager where caring and helpful. THANKS guys! My mom loved her ride in the new carβ€”heated seats and all. πŸ˜‰

Cy
Review β„–2

Woody Smith Hyundai to the rescue again! We live out of state and come to Idaho often to visit family. While traveling on vacation I had an unexpected fender bender with my brother in law. One of my rear taillights was damaged and Woody Smith Hyundai was able to find the new taillight and was able to get it in quickly. When I called at the last minute to see if they could also do an oil change while they had the car in they were able to fit me in. Both items took less than an hour!

Ca
Review β„–3

I came in to get the batteries in my keys replaced and despite buying my car here over 4 years ago, the staff went out of their way to remind me I still had a free oil change available. My experience with Woody Smith has been a positive one each time thanks to the amazing staff. It’s very apparent they just love people. Would highly recommend doing business with them.

le
Review β„–4

This is my first brand new car in 40 years. my brother in law told me to take a look at Hyundai. so i got on the web and went to Hyundais web sight looked at the 2022 Tucson hybrid limited. i was talking to a Hyundai salesman in Lindon, Utah got a price then i said i will check out my local dealer woody smith Hyundai. so i went there to see what they would do for me. i went in the sales office and that is when i meant Austin Wedel we sat down and i told him what i was looking at. i showed him what Utah offered me and he talked to his boss came back and told me what they can do for me. so i said order it for me. Austin was great to work with always have a smile on his face and has a great personality. while as i was waiting for my car i would go in and talk to him he would take the time with me. as for woody smith Hyundai they where great to work with. so what i would say is i recommend this dealer ship. for your next car.

Br
Review β„–5

We just picked up our third Hyundai from Woody Smith. We have traveled from Boise 3x to avoid the local dealer who just likes to make things hard. Hard to find someone who can just answer questions, hard to find a reasonable price, and hard to just pay for the car without all the other stuff being jammed down your through. This is not what I have found at Woody Smith. William Locke handled our last transaction on a very hard to find Pallisade for my wife. Made it easy. Didnt happen fast, but thats a supply issue. Woody Smith did not charge a mark-up like they wanted in Boise. Overall a great experience, which is very rare in car buying. Thanks again Bill!

Je
Review β„–6

Thank you so much to Tanya and will in the whole team at Woody Smith Hyundai. They are excellent, every single time. They communicate with me on every step of my service. They go above and beyond each and every time. Thank you guys so much for everything and my wife still loves absolutely loves her Palisade! πŸ˜‰

Ga
Review β„–7

Such a great experience at Woody Smith Hyundai! Everyone is incredibly friendly and helpful! They did such a great job fixing the paint damage on my car.

Bo
Review β„–8

I absolutely love the extra mile these good folks in the Service Center in Idaho Falls go . They were timely, and all my questions welcomed, and answers put into actions! I highly recommend!!I have been a happy customer for almost 3 years now!!

Lo
Review β„–9

I drove all the way up from SLC to buy this used Subaru Outback because Zak Biggs was so great to work with as a salesperson. My experience with this dealership was so much better than all the others Id be in contact with while trying to find the right Outback. Zak put me at ease with having to drive hundreds of miles to potentially buy a car having only seen photos and talking with him about it. Then Will Locke made the financing very easy, and they matched a lower rate Id found elsewhere. These gents stayed late to accommodate my long drive and never made me feel pressured. Phenomenal experience and would recommend anyone to buy a car from these guys.

To
Review β„–10

I don’t know how many new cars my wife and I have purchased over our 50+ years of marriage but it is quite a few. Up till this week every experience at a new car dealership has been unpleasant. BUT this week we bought in one day a new car from Woody Smith Hyundai in Idaho Falls. Within less than a total of 3 hours we test drove a 2022 Tucson Hybrid, we sat down with salesman Mike, quickly agreed on a purchase price, trade in value, finished all the paperwork and we’re on our way in our new car. Everyone we dealt with at Woody Smith were knowledgeable, friendly, and attentive to our questions. By far this was the greatest new car purchase experience ever.

Te
Review β„–11

My experience with Woody Smith Hyundai has beenEXCELLENT. They greet when you arrive and are VERY professional and extremely fast when servicingmy car. Highly recommend!

La
Review β„–12

I needed an oil change and I thought I needed new brakes. I had heard some grinding when I would stop. Woody Smith Hyundai did the oil change and when they checked the brakes the pads were still good and they saved me the cost of new brakes. They washed and vacuumed the truck and cleaned the rotors to help stop the grinding. I appreciate their great service

Da
Review β„–13

I was traveling and had an issue come up so I stopped in and they were willing to diagnose it and got the parts in next day and got me on the road again. This on a holiday weekend with a shorter crew than usual. Amazing service!

Ci
Review β„–14

I made my appointment online. A team member called me the next morning and asked to adjust my time. They were friendly and kind. When I went in to service my car, the waiting room was comfortable and well equipped. They were quick, washed and vacuumed my car. I highly recommend Woody Smith Hyundai.

So
Review β„–15

I love - their customer service, honesty and a quick fit-in of my emergency service request on their fully packed schedule. My car entered limp-mode (P1326 diagnostic code) on my roadtrip from California. Tanya described possible issues and causes once I mentioned the diagnostic code. Highly knowledgeable staff. Both Tanya and Tiffany were very kind to arrange for a courtesy pick-up/drop, despite a super busy day in their service department. Fortunately, my 2015 (154K miles) car required a just software update that was covered by warranty. Their service charge was pretty reasonable. They also quoted me for a gasket fix that I know preexisted – their cost/duration quote was very reasonable too. I highly recommend Woody Smith Hyundai for your car care.

Da
Review β„–16

Woody’s was amazing! We found d a car and drive up from SLC to get it. They stayed open late to accommodate us, and they had the car and the paperwork all ready to go when we got there. The process was transparent and upfront. Best car-buying experience we’ve had yet.

J
Review β„–17

Great service. Great rate. Pretty awesome car. Thank you!

He
Review β„–18

It was a very rewarding experience. With all the bank restrictions on auto loans, William went out of his way to get me approved for financing. He did an exemplary job. Big kudos and I really appreciate his diligence and expertise. Thank you for a job well done.

Vi
Review β„–19

So kind and willing to work with you. They did amazing.

Er
Review β„–20

I love taking my car here! They do an excellent job and I always leave with a clean car.

Ty
Review β„–21

The sales team at Woody Smith Hyundai was great to work with as we looked for a new vehicle for our family. They quickly pinpointed all the features we were looking for, both in safety and convenience, and were very friendly each time we visited the lot to get questions answered. When purchase time came, they helped get a lower interest rate and facilitate a longer warranty period with other long term upkeep services to help preserve the value of our new car. They have been very quick and responsive to answer any questions or concerns we’ve had after we bought the car as well, not just leaving us once the sale was over. Would definitely recommend purchasing a car from the sales team at Woody Smith Hyundai.

St
Review β„–22

What a great experience I had with the service department! I am on a road trip from California and I called with a service request and Tanya helped a great deal by scheduling me in while I was in town. They also went out of their way to assist me with a tire issue I had, washed and vacuumed my car and had me in and out in less than an hour! What a great service and thank you for the Peace of mind heading home! πŸ‘

Ch
Review β„–23

My husband and I had the best Car buying experience with William. If I could give this review more stars I would.

Da
Review β„–24

I went for my first oil change after purchasing my car. They were so quick and even washed it! I’m going to enjoy going to them for service for the life of my car.

Sa
Review β„–25

I give them a 6 star rating. William went over and above to get me a car I love and help me in a difficult crisis. I had an engine fire in a remote area en route to Yellowstone. I contacted William with Woody Smith Hyundai to see if they had any new Sonatas available for sale. He worked late Friday evening to get the financing and paperwork in place and the next day sent a driver to pick me up 2.5 hours away to bring me to get the car. He was very helpful and patient at showing me the features of the new car and expediting the paperwork process. A short while later, I was driving my new car away and was able to continue on my trip. Im eternally grateful for his help in bailing me out of a very difficult situation.

Ke
Review β„–26

Quality vehicles, excellent pricing, and Shaleea was great! Highly recommend

Wh
Review β„–27

Always a great experience with the ladies of the service center. They are kind and funny, and the definitely make me feel comfortable and cared about.

Sh
Review β„–28

Friendly sales people. Not pushy. I feel management gives fair value for trade-ins and deals. Next time Im in the market for a car, this will be my first stop.

To
Review β„–29

The service ladies are very friendly and professional. They got my car in did the recall fast and also washed my car for me and didn’t charge me a dime. Great place I will be taking my wife’s car there for everything now. Also when ready to purchase a new ride they will be my first stop. Great customer service for sure!

De
Review β„–30

The service department gals are amazing! They treated my dad and I with such care. Our wait time was just as expected.

NM
Review β„–31

Tanya and Tiffany were amazing. I was visiting from out of state and stranded in a tough situation when my car broke down. They went above and beyond reaching out to Hyundai to help me not only get home but find a way to get my car back home. Thank you so very very much. Woody Smith Hyundai really does treat you like family.

Jo
Review β„–32

Had a great experience buying our Palisade are from Wood Smith Hyundai. Our salesman, Austin, was very responsive to our calls and questions. The best experience Ive had buying a vehicle.

Ro
Review β„–33

Went in for warranty work. Place was very clean. Staff goes out of their way to make you feel comfortable, while they fix your vehicle. Would highly recommend, Woody Smith Hyundai for all our vehicles problems. Thank you. Ron Kelly

Do
Review β„–34

The did the service quickly and did a good job for me and made me comfortable while waiting for my vehicle to be serviced!

Au
Review β„–35

These guys do great work! I would highly recommend them for all your vehicle needs!

Ty
Review β„–36

We absolutely recommend Woody Smith Hyundai. Everyone is so good at what they do and are always so accommodating. Tanya is so kind to everyone that walks through their front door and is very personable. We love their service!

sa
Review β„–37

Tiffany is customer service was amazing! I have to travel from Wyoming to either Ogden UT or Idaho Falls for any car repairs. I chose Woodysmith in Idaho Falls and it is the only place I will take my car for service. Thank You for such great service and pleasant experience!

Br
Review β„–38

Excellent customer service! Great experience. Makes me want to go back again.

Sh
Review β„–39

The price for the oil change is perfect, the staff are always so friendly, and they wash and vacuum your car with the oil change.

Ro
Review β„–40

I really appreciate the personal attention and quality service that Tanya and Tiffany and the service team at Woody Smith provide. If they cant solve your problem, they direct you to someone who can. They are terrific.

Di
Review β„–41

Excellent customer service! Will was wonderful to work with!

Pa
Review β„–42

Showed up early in the day without an appointment for my 7k mile service. They were able to fit me in first thing (an appointment was late) and I was on the road within 45 minutes. Really nice people.

Eu
Review β„–43

This place is amazing! Great pricing on their vehicles. We walked in and bought what we wanted. Highly recommend, walk in and ask for Austin, he knows what hes doing.

Ro
Review β„–44

A great buying experience. I knew what I wanted and William did a fantastic job getting me my new Tuscon. I rarely give top rankings in reviews unless I am truly wowed. Thank you!

Sa
Review β„–45

We had a amazing experience with Mike.He was right there for everything and made us feel like we were number one. Austin and Chris also did amazing at handing all the paperwork I would recommend they guys super nice and very honest

He
Review β„–46

Woody Smith Hyundai did a great job. The staff was very friendly and they even did the recall check without me asking about it!!

Mi
Review β„–47

The service department is amazing. They are always so quick and the front girls are so helpful! Thank you

Ca
Review β„–48

Just purchased my third vehicle from Woody Smith and again-AWESOME EXPERIENCE! They always make it so easy and pressure free and definitely worth the 200+ mile drive. HIGHLY recommend them for their service, professionalism, fair prices, and incredible knowledge!Dr Hearne

Ja
Review β„–49

I’ve always had a great experience here. I have had my Sonata serviced a few times. The service department is efficient, friendly and cheaper that the β€œquick” places.

L.
Review β„–50

Fantasic help, knowledgeable staff. Very friendly, made me feel like family.... Listened to my wants and needs, and made sure both were satisfied. Will Locke took care of everything.

So
Review β„–51

Absolutely love Woody Smith Hyundai. Everyone in the dealership is curtious and knowledgeable.

ML
Review β„–52

Michael was awesome we came in just looking to get an idea of what we were looking for and we had a general idea. We had to wait for my taxes to come in but when they did i went back and we made sure to go to him to help us get the car we bought. I wanna thank both Woody Smith Hyundai and the salesman Michael. Both were really helpful and made sure we got the end result!

Ja
Review β„–53

Out of all of the vehicles on the market, we continue to choose Hyundai. We have owned a bunch of Hyundais since 2013, and have literally had ZERO issues with ANY of them in the roughly 350k+ total miles. As much as we enjoy the vehicles themselves, the service is the real selling point . Routine maintenance visits could not be better . Tanya is a Rockstar, and she always treats my family like her family. We just purchased a new Palisade, and its hands down the best vehicle for the money on the market.. All of this combined, Hyundai has a customer for life with me .

Da
Review β„–54

Excellent service and attention during the car buying process. Salesman and finance officer where both outstanding, going above and beyond to go over details of the purchase and loan and helped set up and explain the features of the car. I highly recommend to anyone the Woody Smith dealership for buying a new or used car.

As
Review β„–55

Love these guys! Tayna at the front service desk is always the nicest and you are actually enjoy waiting for your vehicle being around them. The mechanics work fast and are reliable everytime. Theyve even replaced my blinkers and brake lights without charging me extra labor when I come in for other maintenance. If ya ever need your Hyundai fixed definitely take it to them! No one else can beat the quality and speed.

Te
Review β„–56

I love taking my car to Woody Smith Hyundai for service. Tanya is always so on the ball with what my car needs and goes to bat for me. I would highly recommend them for any service work you need done.!

Da
Review β„–57

William helped us find the perfect car that fit both our lifestyle and budget. Not only did he do an awesome job of getting a 2021 vehicle into our budget, but he took customer service to a new level when he gave additional benefits for veteran status. We will certainly be going back whenever the need arises for a new vehicle. Thank you William and Woody Smith Hyundai!

Lo
Review β„–58

They didnt work well with the owners. They made Dad, who bought the car as a present, do all the calling and working with Hyundai, even though the owners are mature adults who would like to take care of their own problems.

Sa
Review β„–59

The service department is so helpful. They always do a great job keeping my Sonata happy and working well. I appreciate how quickly they are able to get us taken care of.

La
Review β„–60

I only had a Recall done. But they had my car done before my appointment and they let me know that it was done way earlier than I expected. They apologized for the rain on my car after it was washed. They did a great job.

Ra
Review β„–61

Always very friendly and helpful, even though I live in Pennsylvania and only get to Idaho once a year and always need some type of service, usually at least an oil change after driving cross country. I always use them while I am here in Idaho Falls.

Mi
Review β„–62

Again another quality experience at Woody Smith. Its nice to be able to trust them and relax, knowing Im in good hands.

Ta
Review β„–63

Amazing customer service, will definitely be going back to this place for all of my cars maintenance. Tanya and Tiffany are the best!

pa
Review β„–64

Probably one of the most satisfying experiences we have had with a sales person. Mike had a lot of patience with us older people, taking the time to answer all of our questions in such a way that we understood. In fact, all of the people we met at the dealership were friendly. If we could give them more than five stars, we would.

An
Review β„–65

This review is for the service shop - I havent interacted with the dealership itself. I interacted with Tanya who was very kind, helpful, and knowledgeable. The mechanics found some critical wires in my 2017 Elantra that had been rodent-chewed and they said replacing the necessary component is ordinarily ~$3500. Fortunately they said they save/salvage some of the necessary sub-components when possible, bringing the cost down to ~$300. Based on my experience, Id certainly recommend this shop.

Ca
Review β„–66

Service in their service shop is amazing! Super friendly, very affordable and I love that they get your car cleaned for you when you’re getting an oil change. Highly recommend this place to come get your oil changed. I have been coming here now for about a year.

An
Review β„–67

Took my car in for a service and everyone was so nice and helpful. They didnt try to upsell me anything and the recommendations were affordable. I will always use Woody Smith Hyundai for my service needs and when Im ready to get a new car. Very professional and trustworthy. Thank you!

Te
Review β„–68

I needed the blower motor fixed on my 07 sonata. They had the best price that I found in some and same day service! Tanya from the front desk was super helpful and friendly! They also surprised me with a free wash/ inspection! 10/10 would recommend

Al
Review β„–69

Amazing service department! Tanya is so kind and knowledgeable!

Je
Review β„–70

Easiest car buying experience EVER. I managed to do everything via text and one quick phone call. William is awesome, professional, polite and thorough. This was the first time I didn’t feel like I was dealing with a salesman. I told him what I was looking for and I got it. Great experience.

Ch
Review β„–71

Woody Smith Hyundai in Idaho Falls is the best. Their customer service is second to none. Janea at the front counter is absolutely phenomenal. When we were snowbirds and traveling from Idaho to Nevada We tried the dealership in Las Vegas, and we will never go back we will bring our car back to Woody Smith in Idaho Falls. Thank you Idaho Falls Team you are awesome!

Ph
Review β„–72

Friendly and accommodating, they went above and beyond to help us when our car broke down on a road trip, would absolutely go back.

Mi
Review β„–73

They were prompt, got my car in quickly. And were done servicing the car quickly. Always friendly and efficient! Great service department!

Mo
Review β„–74

Tanya is amazing to work with and is always willing to work us into their schedule!

Fr
Review β„–75

As far as car buying goes, Will and the rest of the team at Woody Smith Hyundai is as good as it gets. Thanks a bunch!!

Br
Review β„–76

My wife and I bought a 2020 Hyundai Tucson today from Austin W.The guy knows his cars like the back of his hand and was both friendly and patient. The dealership also had a warm and welcoming environment with each employee playing a part in our purchasing process with professionalism and grace. I didnt know much about Hyundai vehicles prior to this but I can tell you that Hyundai themselves should feel exceptionally lucky to have this group of people representing them.

Wi
Review β„–77

Will and the other sales folks treated me well, no run around, helped me get a low interest rate, shared the work and helped each other help me. They gave good instructions and good price.

Ja
Review β„–78

As always the employees in the service department at Woody Smith Hyundai were a pleasure to work with. My car had a check engine light come on so Hyundai had it towed to this dealership. Tanya is great to work with, friendly, knowledgeable, efficient and most importantly, ACCOMMODATING! Regardless of the situation, or the hurdles she always makes it work! Thank you!

Jo
Review β„–79

OUTSTANDING SERVICE, THE BEST IN THIS AREA.

Ha
Review β„–80

Great service in selling us the used car we wanted.

Ma
Review β„–81

Best prices in town and best service team. I go here for all my car needs.

DJ
Review β„–82

Great dealer to have around. Had to tow the car there. They fixed easily what other could not fix on the car. Very professional team . Would highly recommend Woody Smith.

Mi
Review β„–83

Austin was great. The customer service was fantastic.

De
Review β„–84

Tanya in the service department is exceptional!!

ni
Review β„–85

William was the best at always finding me a new ride. Love it. Thanks so much

Or
Review β„–86

Mike and the team at Woody Smith Hyundai were great! I recommend them to anyone looking for a car.

Ka
Review β„–87

Just want to give a special shoutout to Tiffany for making my experience at Hyundai a memorable one!! She treated me so well and made me feel so comfortable. I had 4 recalls on my car and she scheduled an appointment with me quick along with being so kind and caring in the process. I’m very happy with my experience and will be sure to come back!! Thank you

Ki
Review β„–88

Fantastic Service Department! Quick, efficient, affordable, dependable and accommodating!

Ma
Review β„–89

Austin Wedel was a great salesman. He was helpful but not pushy. He even said that I could contact him again anytime if I have more questions. I would recommend him. He deserves a five star.

Su
Review β„–90

I really appreciate the great service I get from the people in the front office. They remember me and that I put synthetic oil in my Santa Fe.

Ke
Review β„–91

Awesome customer service. They even found something that was wrong/unsafe that I didn’t know about and fixed it so that I could be save driving the 2 hours back home. Highly recommend!

Ca
Review β„–92

Woody Smith Hyundai is a great place to work with! Very welcoming atmosphere as well.

La
Review β„–93

Great at selling cars but horrific at making sure they work first. We bought two cars from them and unfortunately had problems with both of them. The first one didn’t last week before we found out the four-wheel-drive was broken and it needed a new transmission. Woody Smith told us the four-wheel-drive worked when we bought it (that was the whole reason we bought the vehicle) so they fixed everything but it took 2 1/2 months to get it done and we were without a car during the entire time. The second vehicle had The check engine light, oil light and antiskid light come on within the first week. It turns out it needed about $1,500 of work done. I couldn’t get it to drive and got stuck. We couldn’t afford to be without a car again for two more months so we had to pay for all the repairs ourselves. If you’re buying a brand new car you’re probably fine to go with them. I understand used cars not being perfect and maybe needing a thing or two fixed but not like this. I would NEVER recommend their shop or get a used car from them! What a nightmare. - Lanae

Ji
Review β„–94

I always receive great service at Woody Smith Hyundai and the ladies in the service department are amazing!

Wi
Review β„–95

Recently moved to Idaho Falls from the Salt Lake area. This dealership welcomed me just as if I purchased the car from them. Great service and I will keep coming here. Appreciate the car wash along with the oil change!

Da
Review β„–96

They do great work. They fixed my car with no issues. Good customer service.

No
Review β„–97

Over the Labor Day weekend my family and I were visiting Yellowstone from WA state. We have a new Hyundai Palisade. Unfortunately, we had some car trouble - an engine light and a car not running right. We had to be towed from West Yellowstone to Idaho Falls to your dealership on a Friday afternoon, Labor Day weekend on the last day of our vacation. Talk about the worst time to be stranded out of state with limited services, very few rental cars available that can tow a camper, and no place having space for our RV to wait for repairs. And yet, we had an exceptional experience thanks in part to your staff. Tiffany Eldridge and Nathan Tonks went above and beyond to help us. We were told that the mechanics had a full schedule but would try to squeeze us in if they could or if they finished their work early. Within an hour of arriving at the dealership we were back out on the road to our campsite to solve the rest of our last day of vacation problems - but our car repairs were no longer on that list. Thank you guys from the bottom of our hearts! Much appreciated!! Tiffany, thank you so much, again for providing us with such great customer service!

Jo
Review β„–98

Amazing customer service, fast, and a very comfortable waiting area.

B
Review β„–99

Woody Smiths Service Department is always helpful and does a great job. Highly recommended and they service vehicles other than Hyundai too. Thank you.

Ta
Review β„–100

We don’t own a Hyundai, but we take all of our cars there for repairs because they are amazing to work with. Tanya is so nice and incredibly knowledgable.

Information
34 Photos
100 Comments
4.8 Rating
  • Address:1495 N Woodruff Ave, Idaho Falls, ID 83401, United States
  • Site:http://woodysmithhyundai.com/
  • Phone:+1 208-525-8326
Categories
  • Hyundai dealer
  • Car dealer
  • Oil change service
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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