user
Sunglass Hut
2300 E 17th St, Idaho Falls, ID 83404, United States
Appearance
Sunglass Hut
Comments
Br
Review №1

Shaun is super friendly and great at helping you get the best looking sunglasses for your face shape!

Ve
Review №2

Worst experience ever! Recently my glasses broke so I decided to take them to the store to get them replaced or repaired since they had a warranty, however, when I explained my issue to the owner of the establishment, whose name is Shaun, instead of helping me in a professional manner they outright claimed that the glasses I was showing them were fake, even though I showed them the original receipt from when I purchased them at their own store, furthermore they acted rude and unprofessional as they were verbally attacking me throughout the process. Eventually, another customer came in with the same problem and the owner suggested that they buy the parts for them to repair. I overheard this conversation and asked if I could do the same but I was then surprised by the ridiculous price of the parts which turned out to be nearly half of the price of the glasses themselves! Unfortunately, the owner said that it was the only option so I considered purchasing the parts as I genuinely enjoyed the pair of glasses, however, even after considering buying the overpriced parts, the owner still refused to repair them as he still believed that they were fake despite having no reasonable basis! Overall, Im disappointed in the conduct of the staff as they acted unprofessional, unhelpful, and frankly rude. This is a major shame as I had better expectations for a store that supposedly sells high quality products yet after today I doubt that I will ever shop there again. When I brought the same issue to the outlet itself in Italy they didnt give me the same amount of arguments or unpleasant behavior. Moral of the story, buy directly from the outlet so you dont have to deal with the bs of the owner.

Ro
Review №3

Sunglass Hut at the Grand Teton Mall is your place for quality sunglasses. Your eyes need the Sunglass Hut!

Br
Review №4

The guy that works here is very chill and knows what hes talking about sweet products as well

Be
Review №5

Terry is an excellent sales person, he spent a good amount of time with me and allowing me to try different styles until we found the one we found to be a perfect fit. Not to mention, free refills on lens cleaner if you buy the kit!

Jo
Review №6

Great service

Information
15 Photos
6 Comments
5 Rating
  • Address:2300 E 17th St, Idaho Falls, ID 83404, United States
  • Site:https://stores.sunglasshut.com/us/id/idaho-falls/2300-e-17th-st?cid=YEXT_2287&y_source=1_MTE0MjcwMi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 208-522-6230
Categories
  • Gift shop
  • Fashion accessories store
  • Sunglasses store
  • Shopping mall
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations