My wife and I had a very pleasant experience at Denver mattress! It feels good walking into a place and the people are actually knowledgeable about their products. We worked with Ephraim and he was honest and answered all of our questions. I would highly recommend doing your business here and a quality mattress is worth the price.
My mattress needed to be ordered and I was told it could take up to 3 months to receive it. Ephraim was very attentive and continued to update me with any news. After I purchased the mattress, he checked in a month later to see if I was still satisfied with my purchase. I highly recommend them!
The sales person did a good job walking the line of offering help and answering questions without going into sales mode. Post sale communications and delivery were very good. And, Im definitely sleeping better on the new mattress.
I completely enjoyed my shopping experience - low pressure sales.
Jensen was awesome! Best sales process Ive ever experienced!
Jensen was very helpful and patient with us as we tried to find a new mattress!
Everyone we worked with was very knowledgeable and helpful and listened to our needs. Very easy to talk to. It never felt like we were talking to a salesman trying to get us to buy something. I will definitely shop there again. Thank you for all your help.
Very friendly service and knowledgeable sales people. We were showed many different options to find what would work best for us and werent pressured about anything. We have been in to the store several times and this always seems to be the case no matter the salesperson.
Great experience. Sales person was very knowledgeable and did not try to up sale. Very great experience.
Very happy with my purchase. My salesman was very informative help my find the perfect mattress for me. Thank u.
Casey Chaffin was absolutely fantastic. The best salesman I’ve ever had. No pressure, great information, all that I appreciate in a sales person.
Excellent help from start to finish. Everything was seamless, even adding the sales from Furniture Row to the one from Denver Mattress. It was quick and easy, all we had to do was pick which mattresses we wanted!
We had a great experience at Denver Mattress! The buying process was simple and straightforward. Ephraim was an excellent, no pressure kind of sales guy. My husband and I both dread high pressure sales. 100% recommend!
Easy process, we were able to try out each mattress and pillow we wanted. Casey was a great sales rep and purchasing was easy.
Great experience! I was able to try out all the mattresses on the showroom floor and make my decision. Cant wait to get my new mattress tomorrow!!!!!
Needed another new mattress and remembered the great service Denver Mattress provided us over ten years ago. We met with Timothy Hole and had a great time discovering all the options and their benefits. Dude knows his stuff and knows when to let us browse and discuss! He made our big purchase painless with his expertise AND price matched a sale we found elsewhere. Could not ask for more!
Great store with wide selection. Casey was kind, helpful and met all of our needs. Thank you! We will definitely be coming here again.
Matt was very helpful and was able to answer any questions we had. He helped us feel confident in our purchase and we are very exited to have purchased our bed from him.
Ephraim was great to work with. Super patient and very informative. Not at all pushy, just very helpful.Needed to replace pillows and wanted to make sure I was getting the right ones. He helped me get the perfect ones for me.I would highly recommend Ephraim to anyone needing a mattress or pillows or any other bedding needs.
We went to the Idaho Falls location to make our first mattress purchase. Ephram, the salesman, was very knowledgeable and helpful. He located a Denver Mattress near where we are moving so that we will not have to travel 10+ hours with a new mattress, but can pay for it now and pick it up in a closer location. Thanks for making our first big household purchase an easy one!
So nice and very knowledgeable! Matt was great and super helpful. We are excited to get our purple mattress!!
Great Service! Any questions we had Ephriam was able to help. Very impressed!
Mitchel was great and very knowledgeable. I think we found an amazing mattress system! And we have 120 days to make sure we love it💗
In all honesty, my wife and I were dreading the matress shoping experience. Our sales executive Matthew Aldrich made the entire process an absolute breeze! He was very knowledgeable about the different mattresses that would fill our needs...and we are confident that we made the right choice!Thanks again!
Timothy, salesman, was the best ever. We were shopping for new Purple mattress and he made sure we had plenty of time to try all 4 models and pillows...then he had us try 6 other bed brands to make sure we made a very educated choice. Timothy was very kind and extremely knowledgeable and did not rush us. He is an asset to Denver mattress company.
Mitch was awesome to work with and helped us purchase a bed over the phone. Great customer service and very efficient!
Matt was absolutely outstanding! Extremely knowledgeable about the product, demonstrated all functions of the bed, explained warranties and calculated various finance scenarios at our request. Highly professional. So excited to try our new beds and very happy with the service and attention we received!
Great customer service! Many thanks to Ephraim and the staff at Denver Mattress in Idaho Falls. Ephraim greeted us warmly making sure that we knew we we could reach out with our questions, which we did. He took the time to ask us about our sleeping habits to help guide our search, but he also allowed us freedom to browse and test the mattresses looking for the right fit. Given the vast selection, we never felt overwhelmed, but encouraged to take our time and received points to consider with the different mattresses. In the end, we walked out pleased with the experience and our purchase.Although, personally hoping my new mattress will last long enough that I wont be back shortly to shop around again, I certainly do recommend this store to others looking to change out their back-aching mattress for something better.Thank you, Ephraim. Were looking forward to the restful nights ahead.
We were in need of a mattress upgrade, but had no idea which would be best for us. Casey helped us out and was patient as we tried to narrow down what worked best; our first choice didnt work out so he had to help us out a second time and was again very patient and happily answered our never-ending questions. We are happy with what we got and are grateful for Caseys help. He does well at his job and we are grateful for the extra time he took to get us what we needed. Would definitely recommend 👌👍
We had a wonderful shopping experience at this store! Ephraim was great! He explained things very well and was extremely patient while we tried to figure out which beds we wanted. We bought beds and pillows. Excited for them to arrive! We appreciate Ephraims excellent help!
Very friendly and honest service. Mitchell was great!!
Great purchase!For price paid pillows and linens should be thrown in. Being told there is no room for budge on price is also a joke.Paying for setup also should not be passed on to a consumer paying $4000 for a bed.
Been in a few times and have always been welcomed with a smile. The employees are professional and helpful and will go beyond to help you out.
Matt was very knowledgeable about all the products available to us and asked the right questions to understand what we were looking for.
Ephraim was so helpful, knowledgeable and courteous in selling us our new mattress. Would recommend Ephraim if you’re in the market for a new bed.
I was so impressed with the knowledge and helpfulness of our store associate Matt. There was no pressure to buy and he showed genuine interest in providing us with the best mattress for the money we wanted to spend. We always do mattress shopping so we left to stop by Mattress firm where we have gotten mattresses in the past and was so horribly disappointed that after 10 minutes left and returned to buy the mattress we liked at Denver Mattress. Denver Mattress is definitely our go place for mattresses now.We love our mattress and how we were respectfully treated
Was very impressed with the knowledge of the staff during their professionalism. We went to 3 different mattress stores looking for a new bed and this was by far the best experience! Prices were reasonable as well.
The Employee I spoke with was able to quickly help me find exactly what I was looking for. I Would Recommend 10/10
Matt Aldrich was excellent! He gave us all the info we needed. Most importantly, he was efficient & knowledgeable in the product. The buying experience was a breeze!
Mitch, Ephraim and the rest of the team are incredibly patient and helpful. We have spent several hours there over two visits over the last week and they have answered all of our questions and have really gone above and beyond. I most definitely highly recommend them and the above and beyond service they provide.
Our experience with Timothy Hole was excellent. The way he shared his knowledge of the product, combined with the knowledge he gained about us, led us to an easy, unpressured sales experience. The importance of sleep made this sale very important to us. Thank you Timothy!
Timothy Hole helped me and he was so awesome!! He answered all my questions, all of my sons questions, and was so sweet and patient. We tried all sorts of different beds, my granddaughter was trying them too, and all this happened about 10 min before closing and on past closing. Timothy was so nice, and happy, the whole time! Thank you Denver Mattress!!!
Mitchell was THE best! He was very kind and helpful and answered all my questions without bragging or pushing anything on us. He gave us some time to ourselves instead of hovering or watching us try out the beds. We went to another mattress store (Sleep Number) and decided we just had to come back and buy a Purple from Denver Mattress!
Doug was the best ever. Knowledgeable, courteous, friendly and respectful. He made our shopping stress free and we finished our shopping with big smiles.Thank you Doug.
The salesman was knowledgeable, very capable and eager to meet our needs. We were served quickly, efficiently, and happily. Thanks so much.
Very helpful staff. He was very knowledgeable about product.
Great experience. Ephraim was very helpful in answering questions and putting up with our toddler. It was virtually a painless experience. Definitely would recommend.
Great experience. Very kind and knowledgeable staff. Overall, fantastic decision to go there.
Good service. Good product. Smooth experience
Service was awesome and the salesman helped us quickly and politely. We needed a mattress and he was able to find it in time for when we needed it. I will definitely return to Denver Mattress in the future.
Tim Hole was great. He really explained the difference in mattress construction so we could make an informed purchase. Highly recommend!
Salesman Ephesus Thompson was excellent. Gave us a better deal than ordering directly through any of the mattress companies, and he was extremely knowledgeable about all of the models out there.
The employee that helped me was very helpful, I came in to find a new pillow and he asked me how I sleep, I told him and he told me the exact kind of pillow I need, and I was able To try out a couple pillows and I found one I liked. I love the pillow its perfect.
Ordering online was extremely easy. I went to the store and was serviced by Ephraim, who was phenomenal to work with. I had my own way of getting my items home, but they carried them out for me. Amazing service.
Great customer service and a wide range of choices and varied prices.
The salesman was very helpful and not pushy at all really made it feel like I was getting the best possible deal.
Matt was very helpful and experienced, not pushy at all. Was surprised at their great warranty and trial period policies. Purchased a mattress and 3.0 base.
I was helped by the assistant manager Ephraim Thompson. He was super helpful, very nice, was not pushy with any sales and gave me extensive information of details about all their policies and warranties and plenty of time to really look around and decide what I wanted. Great prices for the mattress quality! Definitely worth a stop by and a chat!!
Clean. Knowledgeable. Fast service.
Mitchell was amazing, gave us many options to choose from.. I’d recommend Mitchell to everyone out there cause he actually cares about your sleep and your health.. Great Job!!!
Matt helped us find the mattress we were looking for. It was straightforward, hassle free, courteous, no bs.
Very professional, friendly, non pushy. Very pleasant experience.
Tim was very helpful and friendly, showed us multiple options and made sure we got what would work best for us. Excellent service!!
Doug was super helpful, informative, and not pushy. Excellent service from him and a good atmosphere in the business.
Ephraim was extremely helpful & knowledgeable when we came in for a mattress. We explained what problems we has & he was able to recommend the perfect mattress for us. Thank you so much for all the help!!
Doug was great to work with and was able to help me buy a mattress over the phone so I can pick it up when I come back into town.Very helpful !
Always fast, friendly, and professional. I very much enjoy doing business here.
Very helpful salesman and good information. Nice product too
Casey was very helpful! Looking forward to our new bed.
We had a great experience with Casey picking out our mattress and getting all the paper work taken care of for the sale. He made sure that we never felt pressured into buying anything and that we got the best deal for what we were wanting. Thank you!!!
In and out quick... very professional sales associate.
Tim was great! He helped us find what we wanted and even got us a discount. Will definitely shop at Denver Mattress again.
Quick easy, got what we wanted. Friendly knowledgeable service. Cant wait to get them and enjoy a great nights sleep.
Friendly and knowledgeable. The gentleman we dealt with was quick and to the point. Was willing to look and offer us the best deals he could with the promotions currently available!
Really great experience. Casey knew what he was talking about and helped us with the process of getting a new mattress.
Tim was great to work with. He answered all our questions. Showed us different mattresses and allowed us time to try out everything and talk them through.
Great customer service.
Best price we found and good quality. Brought home ourselves, so didnt pay for delivery.
We went shopping for a mattress today and went to Denver mattress. Our salesman Ephraim helped us. He was so nice, no pressure at all. We told him what we were looking for and he helped us and answered all our questions and concerns.If anyone is interested in mattress I would recommend Denver mattress and ask for Ephraim.
Tim gave us exceptional and friendly service even though all we needed was pillow.
Great experience in purchasing a new mattress. They have many brands to choose from. The representative, Doug, was very helpful and showed and explained the differences in the various mattresses.
They have a variety of beds to sample in store and are one of the only stores to allow a free return (no restocking/ resantitizing fee) if you return the bed and do a full cash refund. We loved working with Ephraim! He was helpful, patient, and not pushy. Thank you!
The salesman, Tim Hole, was very helpful. Showing us our different options for the purchase of our adjustable bed.
Casey was very educated about all mattresses and products available. I decided on a Purple 3 and adjustable bed frame. Casey ran me through all pricing options. Pricing seems to be fair and affordable. I was in and out in an hour and can’t wait for the delivery and assembly of my new bed!
Sales people were very nice and friendly. Explained everything well.
Excellent service. Doug was very knowledgeable and we appreciated the low pressure atmosphere.
Ephraim was very knowledgeable and helped us pick 2 mattresses. Very friendly and made us feel confident with our choices!!!
Husband offered to buy me a new bed for Christmas. We went to try them out. We first went to Mattress Firm. I wear glasses and the mask was fogging them up. I went to adjust and the sales guy got ignorant. When I explained he stated there’s kids in here. (They were across store.) I told my husband let’s go.We went to Denver Mattress and immediately had a 180 experience. Casey was so friendly and kind. We ended up buying a mattress, box spring, and foundation and the sleep essential pack.Funny thing is the Other people (the ones with kids!!) also came over and purchased because they were unhappy with how sales guy handled mattress firm.
Doug was awesome and helped us with all our questions and concerns. Super excited about the mattress we ordered.
Tim was freaking awesome! He showed us exactly what we were looking for and didn’t push us to buy something more expensive. He understood what we wanted and delivered on it!
Service was excellent, I am looking forward to my new bed arriving
Amazing service, willing to answer all the questions we had and not pushy at all. We took our time and they checked in periodically to see if we had more questions. Mitch was great to work with!
Very great service with Matt.
Matt Aldrich was great. He answered all my questions perfectly. Covered the warranty information thoroughly, and was a great help. Highly recommend!
Matt did an excellent job helping me find the perfect mattress. He was very professional and knowledgeable and took the time to make sure all my questions were answered.
Mitchell is AWESOME!Thanks to all of his knowledge we were able to order our new mattress online, and it was quickly shipped to our front door.Super EASYThanks Mitchell!😊
Our salesma, Mitchell was very pleasant & knowledgeable. We bought a mattress, bed frame & box springs. We would refer friends to Denver Mattress.
This my third bed from here. Great service and great beds!!!
Denver Mattress is the perfect kind of American Made company you want to support. Excellent customer service, problem solving skills, and sincerity for helping the customer. Very rare qualities in todays Marketplace. Keep up the good work, and keep making excellent mattresses!