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AutoZone Auto Parts
1001 N 15th St, Immokalee, FL 34142, United States
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AutoZone Auto Parts
Comments
Ar
Review β„–1

Great employees here! Had employee Exain Perez help me take out my old battery and put in my new one with phenomenal manners. β€œQuickly and easy” he said just like everything they do. Recommend coming here they help out in every aspect possible not to mention they speak both Spanish and English. πŸ‘πŸΎ

Ir
Review β„–2

This is one of my go to stores when it comes to parts Juan salas is the best at what he does he is extremely knowledgeable and kind when it comes to helping me with my needs, I wish we had more people like him.

Vi
Review β„–3

Every time I go to find cleaning supplies for my vehicle or anything I need in general, Juan C. Salas with his help, finding parts for a vehicle is always a stress reliever since he knows what’s he’s doing. Having an employee that has knowledge and experience within the field is someone that they need at a job site like him.

Ma
Review β„–4

GREAT SERVICE!! Juan S. did an excellent job looking for what I needed for my vehicle, highly recommend

Da
Review β„–5

Good service. Shout out to Juan C. for the excellent service.

up
Review β„–6

Id rate it at a -0 if I could.First I stood in line for 20 minutes while every employee was on the phone with 10+ people in line. I looked up the tool I needed and it was available.Got to the counter and showed the girl my phone with the part # and she said she would just order it if I wanted. I said you have it in stocks and showed her my phone which had it on the screen available for store pick-up.Then she told me were to look as if I didnt already. I said you go get it so I dont have to stand in line another 20 minutes. If a phone rang they all tried to answer it. One guy was on the phone with his imaginary consumers the whole time. I usually dont buy from auto zone unless Im in a pinch. It the fast (food of parts) poor poor management. And thats in every store.

Br
Review β„–7

Good store. Gets a bit busy on weekends as do they all.

je
Review β„–8

Oscar G is the man at this location he always take care of me and is always on time not like his competitors who I dont deal with any more so if u want top notch customer service look no further.

A'
Review β„–9

Franklin is the sweetest and very helpful. He always helps me find what I need and has no problem putting something on my car if I need it. His customer service is superb.

No
Review β„–10

Customer service is great Juan helped me get the right fuel pump for my vehicle

El
Review β„–11

Victoria, the technician at the Immokalee, Florida AutoZone provided outstanding service. She was knowledgeable, polite, and professional.I went to AutoZone to request their check engine light service. Victoria went to the car, attached the check engine light monitor, and got a reading. She then gave me a written report describing my car’s problem. It was a leak in my evaporated emission system.The entire process took less than 15 minutes. The report gave me important information to give to my auto repair shop.Thank you Victoria. And, thank you AutoZone.

Ta
Review β„–12

I live in the golden gate estates but I always prefer going to the auto zone here in immokalee. Every one is so helpful! Fernando helped me and really took the time to assist me in finding the right oil for my truck! I always go here whether if it’s for air freshener or oil!!

Ju
Review β„–13

Donald was very professional and gave exceptional service. Autozone needs more guys like him.

za
Review β„–14

This location is amazing and very conveniently located. Jesus is the BEST! Super efficient and knowledgeable. Will recommend to all my neighbors!AMY

Sa
Review β„–15

Fernando was extremely helpful. As a young teen on my own not knowing anything about trucks he really helped me ALOT. I will definitely be returning when ever I’m in need of parts for my truck. Thank you so much Fernando and Autozone for putting your store in such great hands.

Of
Review β„–16

Was a great help putting on my front wipers

Ch
Review β„–17

Just wanted to thank Michelle and Fabian at the immokalee store.for helping me today. Their wellness to go About and beyond is, a breath of fresh air in times of stress when you need to just get your car back up and running.Top notch Service and their Professionalism thanks again Michelle and Fabian

Ma
Review β„–18

Great customer service went in for brake pads also learned from jesus the store manager that my rotors were bad also got everything I needed to get the jobDone Very knowledgeable staff at this location highly recommended thanks again !!!!!!

Jo
Review β„–19

I Was In There To Day The Young man That Attend Me was Awesome He Got me What I needed Quick Thats The one In Immakalle Florida

Ha
Review β„–20

I ordered a brake master cylinder and was told it would be here by Wednesday, when I went to the store to pick it up I was then told I would not be able to get it because they did not order it from the supplier like I was told over the phone and it would be another 2 weeks before I can get it from them! Needless to say I cannot drive until I find another store that knows how to place and ship and order.

An
Review β„–21

Great store always come to this location rather than the competitors store manager jesus and staff are always kind and helpful every time I have questions or concerns about my vehicle A+++++

Br
Review β„–22

I buy a tremendous amount of Auto parts and have been in all the major retailers countless times. However I have never experienced anything close to the experiences I have had dealing with this AutoZone. All the employees including the manager Jesus are always willing to help and to make sure all my automotive part needs are met. What compelled me to write this review was yesterday I was having a terrible time locating all the parts and speciality tools to get a job done, I came into this store and was immediately greeted by Fabian who went way way above and beyond to not only help me locate the parts I needed but also all the speciality tools required to complete the job. I had been in six different retailers up to that point and was unable to get all the things needed to complete this job once. I was so frustrated that I was just about to take it to the dealer to get the work performed .I explained all this to Fabian and he took the ball and he ran with it anand make sure that I had everything I was going to need to complete the job. I was very impressed by the fact that the phones were ringing off the hook there was a long line however he took the time to slow down and to understand all my needs and to make sure they were met this type of unprecedented customer service is basically non-existent this day and age. Thank you very much Fabian for all your help I will be back to shop with you guys again!!

Ja
Review β„–23

Came in with a bad battery.. Had no way to put it on. Was in a bad crunch because I had to be at work ASAP. The guys at auto zone helped me out.. Got it done quickly.Great job guys!!

Ne
Review β„–24

Michelle Evans (Immokalee store)provided excellent customer service, she went above and beyond to help solve an issue that I experienced. Thank you for providing great support.

Jo
Review β„–25

Went to buy a battery the manager jesus was veryKnowledgeable and helpful in testing my battery selling me the right one and also installing it for me in a timely matter thank you again ....

An
Review β„–26

Got my oil for my car and Fernando helped me find the right one! Thanks!

Ed
Review β„–27

My wife went in for a battery before going to work she was running late and not in a good mood the store manager jesus took the situation in his hands helped take her old battery and installing her new battery in no time so she can get to work on time keeping calm and professional great customer service thanks again .......

Ju
Review β„–28

Great service, manager help me select the correct part and avoid for me to be back and forward to the store. Very knowledgeable staff.

Fe
Review β„–29

Really busy clerk helpful

Lu
Review β„–30

Great service Fernando went out of his way helping me today

Ja
Review β„–31

Went in looking for a battery, didn’t know the right one to choose but I was approached by an employee named mandi she was very nice and helped me choose the correct one, great service !!!!

Sa
Review β„–32

Great! Lines are long on weekends but other then that I ordered a part took a few hours later to arrive from an other store.

Va
Review β„–33

No current photos but its clean amd stocked

Ro
Review β„–34

Guy there helped me get the right stuff for my car big plus for that guy

Ro
Review β„–35

Had a great visit in and out quick like had what I needed very helpful at this location.

jo
Review β„–36

I went in to autozone with a battery that was giving me problems and i went to ask for help and this guy named Fernando came up to me asked me what is the problem with my vehicle and i told him and he helped me look for a new battery Thank you Fernando.

ja
Review β„–37

Was in and out in minutes, Fernando was a nice and easy man to talk to made me feel at home, he found the part in seconds and was out the door, even told me good luck on my project!! πŸ‘πŸ½

Os
Review β„–38

They didnt have the parts I needed in stock,and its been a problem for awhile

sa
Review β„–39

I had great customer service by the employee Mandi, she was fast and efficient. Thank you!

Ja
Review β„–40

Bought Breaklight.

Ti
Review β„–41

The worst service I have ever had. The guy behind the counter acked like I was bothering him.

UB
Review β„–42

Fabian great guy πŸ’― helps lot

To
Review β„–43

Little bit pricey but the staff is very friendly and knowledgeable. Convenient location makes it worth the trip

Jo
Review β„–44

Great customer service and excellent on finding the right parts

Li
Review β„–45

The people were niced and it went quickly with no issues.

Ni
Review β„–46

I placed an order online, when I arrived, it was ready, the staff was awesome, I highly recommend this store.

Tr
Review β„–47

Employees not really interested in servicing the customer. I walked up and down every aisle looking for a convertible top conditioner and no one offered to help.When ready to check out one employee had to tell another employee to open up his register. Then it was like he was doing me a favor.Immokalee, FL is a small and jobs are scarce. I blame the Management for not training that without the customer they dont have a job.

He
Review β„–48

Found some great deals on oil change packages.

Vi
Review β„–49

Always has the parts I need.

Je
Review β„–50

Very helpful every time I visit.

Gl
Review β„–51

Could sell higher Quality Lock Gas Caps!

Va
Review β„–52

You are the Best. Thanks to Martina and Jesus.

Jo
Review β„–53

Terrible customer service! Employees not knowledgeable at all about automotive questions. Employees don’t seem to care that there are people standing in line waiting, there’s no urgency at all. Not one of them knew what the term β€œtrickle charger” even meant when I asked them about battery chargers. The only reason I went there is because the other place in town is worse!

Sa
Review β„–54

Clean store and helpful staff

FE
Review β„–55

Good informations and staff members are helpful

Ju
Review β„–56

Well stocked and terrific staff

Da
Review β„–57

Its like any other auto zone. The employees are friendly and helpful.

th
Review β„–58

Thank you for your email and any attachments are confidential information and is intended only for a while back and forth to work with you and your family and I will be in touch and let me know what you want to be able to make sure you will need to be a great time

Ra
Review β„–59

Nice employees πŸ‘ keep up the good work πŸ‘Œ

Jo
Review β„–60

Everytime I visit AutoZone they are excellent employees

Ja
Review β„–61

Nice shop. Some wait time for help.

Pa
Review β„–62

Found everything we were looking for... Good service!

Em
Review β„–63

Good customer service

Be
Review β„–64

Good service and i found what i was looking for.

Ca
Review β„–65

Always a good experience when purchasing products. At Autozonep

Li
Review β„–66

Pitiful service there all inept to be working with vehicle parts! Slow Rude

Bl
Review β„–67

Awesome

Ma
Review β„–68

This is the worse automotive store I have ever been to! Short staffed and the staff that was there, had NO IDEA how to help me know what light bulb to get for my car!! WHO HIRES THESE PEOPLE??? Who ever the manager of this store is, should be ashamed.

Ni
Review β„–69

I like shopping there the workers are Friendly there

Gu
Review β„–70

Very happy with the service

St
Review β„–71

They are the best

No
Review β„–72

Fernando is the man to see

Je
Review β„–73

Good this time

Mi
Review β„–74

Quick service

M
Review β„–75

Its kinda caca

ja
Review β„–76

A little bit of a wait

To
Review β„–77

Hire some real people

Ha
Review β„–78

Friendly staff

Ba
Review β„–79

Friendly staff

TO
Review β„–80

Whenever I come to the store, the service is always good, I never have to wait in line to be treated, especially Jesus speaks Spanish and is very attentive and friendly all the time. I recommend them, they are excellent.

Ma
Review β„–81

Always good, good staff

Da
Review β„–82

I like this place

Ca
Review β„–83

I like it because in accounts the things you are looking for

Mi
Review β„–84

A lot of help

Pe
Review β„–85

Very kind

Jo
Review β„–86

Very good attention and very fast and very. Professional Fat

An
Review β„–87

Excellent but you have to improve your service

Lu
Review β„–88

Mans shop

gi
Review β„–89

I do not like much to go to AutoZone because they take a long time to attend if possible I go to another side where it serves better

Jo
Review β„–90

Good place to find auto parts !!

An
Review β„–91

Its a place where your employees are not trained

Ca
Review β„–92

Excellent

Ma
Review β„–93

Bad attention

Information
13 Photos
93 Comments
4.1 Rating
  • Address:1001 N 15th St, Immokalee, FL 34142, United States
  • Site:https://autozone.com/locations/fl/immokalee/1001-n-15th-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3267&y_source=1_MjQ2ODc3OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 239-657-2041
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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