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Premier Family Eye Care
6044 W Hwy 74, Indian Trail, NC 28079, United States
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Premier Family Eye Care
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Br
Review №1

I will definitely be going back AND recommending anyone to become a patient!The staff were so friendly and helpful! The doctor was so sweet and personable - she had the exam a pleasure when it’s normally quite awkward and nerve wrecking!The eye-glasses technician knew right away how to help me pick the perfect frame for my face shape, skin coloring, and extreme prescription!!I can’t thank them enough for their genuine care!

Mo
Review №2

I highly recommend Dr. Mack and his amazing staff for your eye care. Our family had an emergency situation a few years ago while my parents were visiting for the holidays. My mom had a tiny piece of debris that somehow made its way into her eye. In a matter of minutes her situation went from irritating to extremely painful. Dr. Mack took time out of his busy schedule to fit her in and give her the care she needed. I recently returned to Dr. Mack for an eye exam and a much needed change in prescription lenses. Dr. Mack and his staff took great safety measures with their Covid protocols, they were thorough in all of their testing and took time to answer all of my questions and concerns. 5 stars from our family.

Br
Review №3

Premier Family is truly the best! Everyone in there is so friendly, helpful and genuine. Dr. Young is the best eye doctor ever and cares so much for her patients. My entire family sees her and I wouldn’t dare change doctors or offices! The glasses selection is fairly large and I’m always able to find something I love. When I first got contacts they were so kind and helpful in taking the time to teach me all about contacts and how to put them in and take them out. The office is always clean and they are doing a great job with all things related to covid. It’s always a nice and relaxing experience every time I go! The turn around for glasses and contacts is quick too. This is truly the best it gets!! Thank you girls for being such a wonderful bunch!!!

Cr
Review №4

Enjoyed my visit with Dr. Young and team. The team there was amazing and I will surely be back for my annual! Picked me out a pair of Maui Jim’s in optical on my way out. Thank you for all y’all do!

Di
Review №5

My last two eye doctors have not prescribed the correct prescription for my vision. I wound up never wearing my glasses. Dr. Laura Young took the time to listen to my story. I now have a pair of glasses that I can actually wear and see through! Thank you. I will be recommending the practice to anyone who needs glasses.

Dw
Review №6

Great doctor and staff from beginning to end. Just a great experience and they dont waste your time with a lot of shenanigans. They just do a good quality job. love this office!

Da
Review №7

The staff was very helpful throughout my whole visit.

Li
Review №8

I would recommend Premier Family Eye Care to everyone. Dr. Young & Dr. Mac are absolutely the best eye doctors I have ever had. They care about their patients and give a very thorough exam. I have been a patient for several years & I am so thankful for these docs.The entire staff is so caring & helpful in anyway they can to make you feel welcome. So if you are in need of new eye doctors please give Premier Family a call. You will not be disappointed.

sh
Review №9

I love Dr Young and her team. They are knowledgeable and ALWAYS takes time to discuss issues or just say hello. I wouldn’t go anywhere else.

Mi
Review №10

Today was my 1st visit and I couldn’t be more pleased with the care I received. Everyone was friendly, super helpful and explained what would be happening next so I knew. I highly recommend this place for your eye care!!

Mi
Review №11

Took my kids here for their annual exam. Super easy check in, super quick, but thorough evaluation. Great selection of glasses and everyone was so nice! This is the reason we come here for all of our needs!!!

Em
Review №12

Great service!! Can’t wait to go back in a year. The ladies were friendly and the doctor was fast at doing my exam! Thank you all!

Ri
Review №13

I am a new patient to Premier Family Eye Care, and I am so glad I made the switch from my previous eye care office. The staff are all very friendly and very efficient, and Im extremely happy with Dr. Mack. He explained everything he did without rushing through it. He was very thorough and patient. He made me feel a lot better about the issues I am having. I highly recommend Premier Family Eye Care!

Cl
Review №14

Truly the best eye care in all of charlotte! Worth the drive down 74 1000%. Dr mack and young are incredible. Could not recommend anywhere more!

cA
Review №15

The service was quick, but very thorough. Extremely please! Dr Young and staff are AMAZING!

Wh
Review №16

This was my first time visit here, I went because they have great reviews. Well I can tell you that they are fantastic, ALL of the staff are warm and welcoming. I saw Dr Mack and I felt very comfortable with his exam. The doctor and the staff were very knowledgeable and put me at ease. If you are looking for an eye doctor look no more - Premium Family Eye Care is your place.

Rh
Review №17

I went & met Dr Mack, had my Eye Exam with my first visit at this office. Everyone was super nice! Tracy helped me try on so many pairs of glasses to find the perfect pair. Summer rang up everything & it was a simple & quick transaction. Thanks everyone!!

Br
Review №18

Dr Mac and staff was extremely professional and engaging, providing me with thorough exams and thorough explanations with great results.. 5 Stars for sure!!!

Su
Review №19

The whole staff is very caring and professional. I would recommend them to everyone!!!!

Ka
Review №20

Had a fantastic office visit with Dr. Mack. Look forward to having all my eye care needs met by this office.

MJ
Review №21

My family has been going to Premier Family Eye Care in Indian Trail for years! The saff is wonderful, very professional, and the facilities are top of the line. Every exam is done with care and explanations. We will continue to be their clients and highly recommend them for the whole family!

S.
Review №22

Dr. Young is thorough, compassionate and caring with great chair side manner. She makes eye exams easy. Excellent doctor! Her team has great customer service as well.

Al
Review №23

I always feel welcomed and treated well. Seeing Dr. Mack, Dr. Young, and staff is always great! Staff are helpful and friendly!! Thank you guys for working hard!! Great eye doctors to go to!

Je
Review №24

The staff was very friendly, competent, and helpful. Dr. Mack was fantastic. He listened to my concerns, took the time to carefully explain my options. and made certain my vision was the best it could be. I highly recommend this practice!

Su
Review №25

Great experience. Dr. Young and all of the staff were professional, very kind and awesome !

He
Review №26

My experience with Premier Family Eye Care was pleasant and informative. I Enjoyed the employee and their service. I recommend this Eye Center with great regards 😊. Thanks again everyone.

St
Review №27

Dr. Young and her staff are amazing! Dr. Young never rushes you and always make you feel comfortable. My children and I would not go anywhere else.

Ca
Review №28

Dr. Mack takes great care of his patients. They were able to work me in for a same day emergency appointment. Highly recommend Premier Family Eye Care!

Je
Review №29

Dr. Young is the most amazing eye doctor on the planet! She has a wonderful mix of expertise, professionalism and kindness. We are blessed every time we visit.

Ma
Review №30

Jessica was very friendly and informative. I definitely recommend Premier Family Eye Care. They are local here in the Indian Trail, Monroe Area and very easy to get to. Awesome staff and Doctors.

Va
Review №31

Dr. Mack, and the staff made my first visit there such a great experience. I will definitely return 🤓

Gr
Review №32

Great staff, great facility convienetely located. Dr. Mac is great, ( For a Buckeye,,,,Roll TIDE!

Me
Review №33

Easy check in process. Dr Mack is very knowledgeable and makes an eye exam a breeze.

Ju
Review №34

Great visit. Very organized in all the COVID situation. Dr Mack is great. Good exam and care!

Ni
Review №35

The doctors and staff here are wonderful! They are all friendly and helpful. They are great with all ages. The office is very clean.

Wi
Review №36

Great place! Fast, friendly and convenient. Couldn’t ask for a better experience

Ty
Review №37

Doc Mack and the rest of the staff is awesome! They are friendly non-rushed. Super accommodating while still keeping safe measures during Covid. Best eye doc I’ve been to in my short 30 yrs here on earth. I highly recommend folks.

Ad
Review №38

Great experience, kind staff. Doctor was detailed and thorough. Will be back. :)

Da
Review №39

Excellent and knowledgeable doctor and staff!! The doctor is so personable and cares about me as a person. The staff helps me choose my glasses when I cant decide between pairs!

Da
Review №40

Friendly, caring staff practicing safety very well in these tough times. Everything is explained to you about your visit and how to proceed forward. Clean, sanitized exam chairs and equipment between each patient. I wouldn’t go anywhere else.

Br
Review №41

Very nice friendly staff. They explained everything that was going to happen and helped answer any questions I had.

Da
Review №42

Great place to get your eyes checked. Glasses are great too.

Jo
Review №43

Being new in the Indian Trail area from MD I was in need for an optometrist. In my search I found Premier Family Eye Care. I met with Dr. Danny Mack. I thought he was very nice and had great bedside manners. I did not feel rushed as he took the time to explained thoroughly what my eye needs are. In addition, the staff was great! Tracy, who assisted me in choosing new glass frames was most patient with me. I feel very comfortable with continuing all future eye needs with Premier Family Eye Care.

Gi
Review №44

Both of my kids had appointments recently and we had a great experience!! The staff was fabulous! We wont be going anywhere else for our vision needs

Ti
Review №45

I have only been coming here for a short time but I could not ask for a better experience. Dr. Young and her staff are very friendly, patient and is willing to take time with each patient. You dont feel rushed and the atmosphere is very relaxing.

Ka
Review №46

Let me just say, I would never think of going any place else. They educate me every time I go in. I learn something new about my vision. Very important as I get older and have a few more issues. They really take their time to be sure your vision is the BEST it can be. The entire staff is truly amazing!

Am
Review №47

I love Dr. Young at Premier Family Eye Center! She is very personable and always explains things thoroughly. Everyone in this office is very sweet and professional! I think they are very reasonable and would highly recommend this office. I love that they have the Holy Bible and pictures of scripture hanging in the waiting area.

Lo
Review №48

Everyone there are so friendly. I brought my whole family here!

Ad
Review №49

This is an outstanding eye facility. The staff and doctors are very friendly and treat you like family.

Li
Review №50

I see Dr. Young and my husband sees Dr. Mac we are both very happy with the care we receive here. Everyone is attentive and caring.Any issues we have had with frames or lenses purchased at the office have been dealt with quickly. Please also note any issues we had with frames or lenses were never the result of anything related to the service or care we received from the staff here; the staff are knowledgeable and very helpful.

Li
Review №51

The staff was friendly, helpful and overall a great experience!

Ab
Review №52

Dr. Mack and staff are fantastic, he diagnosed my eye condition after it hadn’t been noticed by my previous eye doctor.

To
Review №53

We’ve been going to Dr. Young for many years and feel at home here. She has a very friendly and engaging personality and truly cares for her patients. She is very good at her profession and I feel confident that the health of my eyes is in good hands. The staff is also very helpful, attentive, and friendly.

Kr
Review №54

Dr. Mac and his staff are far beyond great! I was impressed from the moment I walked through the door. I have 3 children under the age of 13, all patients of Dr. Mac. He was engaged with each one and all 3 warmed right up to him. As a mom, this makes such a huge difference in our office visits. Well never go to any other provider! Kudos to Premier Family Eye Care!! You guys are top notch!

Pa
Review №55

First time there and was well pleased! Dr Young was warm, courteous, and very thorough. Totally pleased with her and her staff. Wait time was rather long, but seemed to be a busy day. That would be my only negative thing about my first experience.

Ja
Review №56

Received great care and service on my annual exam. I can count on a thorough checkup and advice on my eye vision health. Dr Young and her staff are friendly, courteous, and very professional.

Ba
Review №57

Very professional and helpful staff. I really enjoyed my appointment.

Sa
Review №58

Dr. Young is the BEST! If you want an eye doctor that cares and takes their time to make sure you are examined thoroughly go to Premier Family Eye Care! The staff are incredible and everyone is extremely helpful! Best eye doctor in Charlotte area.

Th
Review №59

My husband and I had our first visit. The people are so kind and certainly very engaging. The service was fast, professional and very peaceful. A very comfortable p[lace to go. Will recommend highly. Thank you so much for everything.

An
Review №60

Great facility. Dr. Young is a very caring and patient doctor. She listened to me and gave me very good advice. No pushing to get the cataract surgery just the facts. My decision and shes there for me when Im ready. Office staff is very competent and efficient. Highly recommend.

S
Review №61

I’ve been a patient at Premier Family Eye Care for over 5 years and I wouldn’t trust my eye care to anyone else but Dr Young and her Staff. They are professional, courteous and knowledgeable. The office is clean, state of the art and welcoming. They also offer an abundance of eyewear frames and contact brands to choose from. They accept most insurance plans and do a fantastic job making sure that my insurance coverage is used to its fullest potential. They are wonderful to work with and our entire family goes there for our eye health. I highly recommend them!

Ja
Review №62

Dr. Young & the entire staff at Premier Family Eye Care are amazing! Dr. Young listens to your concerns & is very thorough with the eye exam. I have purchased glasses from cheaper places but the prescription was never quite right & the glasses were so uncomfortable I never wore them. I just got my new glasses today & I didnt realize how much I was missing out on because I couldnt see. Highly recommend Premier Family Eye Care!

Mi
Review №63

Dr. Young and the staff are awesome! My child had eye surgery when she was 20 months old(in PA) so I was on a mission to find the right doctor in NC. They are very thorough, listen to our concerns and up to date on new products and procedures. I highly recommend Dr. Young.

Cr
Review №64

I highly recommend Premier Family Eye Care in Indian Trail. Dr. Young has been our family eye care giver since 2011and has given us excellent service with caring sensitivity. The entire staff are top notch!

Ki
Review №65

Dr. Young has been my eye doctor for many years, and she now sees three generations of my family. I cant say enough good things about her. Not only is she a fantastic doctor, shes an incredible person. She gives her patients as much time as they need. She gets to know them and cares about them beyond the traditional doctor-patient relationship. Shes always very patient with me, letting me do trial runs with different contact lenses until I find the perfect solution. Shes wonderful with my daughters, my husband and my mother as well. The office staff is also fantastic. Truly a special person and a special office!

Be
Review №66

Our whole family gets our eyes checked here. Dr. Young is so kind, encouraging and thorough. My daughter needed glasses and the staff helped us pick the right kind of frames for her and made the whole experience very pleasant. I would definitely recommend them! We wouldnt consider going anywhere else.

Ca
Review №67

Love this place! Dr. Young always explains your options in terms you can understand and answers questions thoroughly. She seems genuinely concerned about the health of my eyes. Best optometrist I have ever been to! The equipment and technology is up to date and they have a fine choice of spectacles from which to choose. Heidi and Alyx helped me pick out some great ones and were very knowledgeable about insurance and breaking down the prices. So helpful! Thanks guys!

SA
Review №68

Love Dr. Mack, his assistant, and the entire staff!

Cl
Review №69

The staff and Dr. Young are the best. Each one of them was extremely helpful and met all of our expectations. Our eye exams were very through and Dr. Young explained every part of the exam. We recommend Premier Family Eye Care to anyone looking for the best eye care around.

Ka
Review №70

I am blown away at how positive our experience has been with the doctors at Premier Family Eye Care. Three of the 5 of us in our family have seen Dr. Mack and Dr. Young. They are extremely kind, helpful and thorough. I have been going to eye specialists for my youngest for 8 years and never had the kindness and care of these doctors.

La
Review №71

Every part of my eye appointment was satisfying, from the moment I walked in the moment I walked out. Everyone was friendly, helpful and professional. Dr. Young is very good at what she does and took time to insure I understood my options for eye care. Couldnt expect a better experience.Larry Furr

De
Review №72

This is a great practice! Dr. Young and her staff are always very thorough in their eye exam and in explaining their findings. They take time to answer any questions or concerns regarding your eye health, and are always willing to offer suggestions on things to do to maintain healthy eyes and improve vision.

Da
Review №73

Premier Family Eye Care is nothing short of amazing! The staff is caring, helpful, friendly and always accommodating! Dr. Young is comforting and kind. She explains things in detail and I never feel rushed. Her expertise makes me feel at ease. I trust our eyes to she and the staff without hesitation. Try them and you’ll never go elsewhere!

ER
Review №74

Love Dr. Young. She Truly cares about her patients. She Has an excellent bedside manner and puts your worries to rest. What I love most about her, is her expertise in her field and that she never rushes you..she takes time to listen to each and every concern and takes the time to explain thoroughly. I never feel rushed. I love how knowledgeable and personable she is and how friendly the staff are. Definitely would highly recommend!

VM
Review №75

My family has been going to Dr. Young for years. She has a wonderfully cheerful and positive chair-side manner. She caught a potential problem in my husband’s eye that other eye doctors have neglected. Every diagnosis, treatment and care plan is detailed and deconstructed for simple understanding. Yes, money is made from sale of glasses, bills have to be paid, BUT nothing is pushed or forced or connived. The eye exams are not rushed - expect to be in the office for no less than 1 -1/2 hours. AND expect a thorough exam and evaluation. Clean, welcoming office with pleasant staff and broad selection of eyeglass frames.

Me
Review №76

Dr. Young is wonderful! She really took her time with me to make sure I understood the issue I was having with my eyes. The team and office at Premier is great as well. Would definitely recommend!

Ir
Review №77

Dr. Young is wonderful! The entire team is helpful and attentive.

Sa
Review №78

Love Dr. Young. Her level of care for you as a patient is always wonderful and apparent. Her staff is wonderful as well and very knowledgeable. If they do not have an answer they will find it for you. Cant say enough good things about this practice they take care of my husband and I as well as his entire family.

Mo
Review №79

Staff are nice. Dr was very thorough and took time to explain things to me. I definitely recommend this place!

As
Review №80

What an amazing group of people! I had been having some issues with my vision and truly thought I was going blind. I called 5 different places in the local Monroe/Indian Trail area & was unable to get an appointment - even turned away from an optometrist. I called Premier Family Eye Care requesting an emergency appointment & was told to come in 1st thing the next morning. Not only was the staff warm & welcoming, Dr. Mack was accommodating to my concern and overreacting. After a series of tests he let me know I wasn’t going blind just had a drastic change in my prescription. Needless to say I found my home!

mi
Review №81

Great attention given to clients with the most courteous and friendly staff. Super first visit! Thanks guys.

Je
Review №82

Love Dr. Young! She is wonderful as she takes the time to explain things and does not rush through the appointment with you. The staff is friendly, helpful and professional.

lo
Review №83

Doctors and staff are very friendly. Been going there for years and they have always taken such great care of me!

Sa
Review №84

Dr. Young is the kindest person. She is thorough with your appointments and truly cares for you. I leave feeling comfortable knowing that my eye health is in good hands, as well as leave happy from how I am treated.

Jo
Review №85

The staff is super friendly and helpful, they go above and beyond every time I’m there. Dr. Young is like family. I appreciate everything they all do for me.

Ch
Review №86

This is long overdue, Doctor Young is amazing and the ladies assisting are incredible. Such empathy, compassion and knowledge by the eye care professionals!

Je
Review №87

Dr. Danny Mack was very thorough and took time to answer all of my questions. I highly recommend him.

Ch
Review №88

Dr. Mack and his staff do very well in taking care of their patients. Thorough; professional; spending an appropriate amount of time making sure you understand the health of your eyes and the best path to maintaining good eye health.

Ar
Review №89

Fantastic experience. Brittany did a great job during the initial exam, then Dr. Mack did an amazing job finishing up my exam and explaining everything in great detail. I am happy to have them as my new eye doctor, and I will refer them to anyone I know who is seeking an optometrist. Fantastic service by all staff, and super convenient location to boot...

Bo
Review №90

Doctor Young and her staff are friendly, caring professionals who tend to my needs, whatever they might be and the results are better vision which I needed. Absolutely recommend to everyone.

ke
Review №91

Laila and I really enjoyed her first visit. Everyone was very nice and we really appreciated that. We also liked the snacks that they provide as well. What an awesome experience. I am glad that I chose Premier Family eye care.

Wi
Review №92

Best eye care ever! Dr. Young and staff get to know you personally and take care of you just like family. Wonderful folks we enjoy going there and referring our friends and family!

cj
Review №93

Always a pleasant experience anytime I go to Premiere Eye. Exceptional from the ambience to the service. Will highly recommend.

Sp
Review №94

We love Dr. Young and her staff. They truly care about their patients and treat you like family. Highly recommend.

Ly
Review №95

My first visit to Premier Family Eye Care was to check on a problem I started having with one eye, not a well-check or prescription for glasses. I was very impressed with the staff, and the entire office.Thank you for making my visit such a pleasant experience!

st
Review №96

Best doctor I have ever seen! Very personably. Took time to explain things and answer all my questions. Staff is very friendly and knowledgeable.A +++ experience!

Ja
Review №97

Dr. Mac is a class act and highly recommended. As for the ladies that assist with glasses, now thats a whole different story! Do yourself a favor and walk out with your prescription and avoid their incredibly overpriced lenses and frames. The lack of genuine care by the woman with blonde hair was appalling. I felt sorry for the way she spoke to the elderly man she was assisting, and the fact she gossiped about him after was terrible, and, potentially a HIPAA violation.

Ke
Review №98

Brought my son in for an eye exam everyone was awesome and kind. We felt comfortable! Made appointment for myself i was so pleased.

Br
Review №99

Premier Family Eye Care is the best! They take excellent care of each and every patient and are willing to go the extra mile to ensure fantastic service.

He
Review №100

Dr Young goes over and beyond to provide excellent care. She never makes you feel rushed and listens to your concerns. She is personable, professional, and very thorough.

Information
19 Photos
100 Comments
4.9 Rating
  • Address:6044 W Hwy 74, Indian Trail, NC 28079, United States
  • Site:https://premierfamilyeye.com/
  • Phone:+1 704-821-3937
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30AM–6PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:8:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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