Needed a battery and they professional installed one. They were very accomodating!
Loved the help we got better then advanced auto advanced auto was no help our problem was solved at auto zone.. thank you so much
They had exactly the part that I needed
Very helpful staff and good products. Reliable place to get vehicle maintenance supplies.Also, they will install simple things for you like batteries and windshield wipers.
Nice people and reasonable prices!
The guys I was talking to was nice but I know online before coming in to get my starter tested. And he couldn’t do it because no lights on my car was on and nothings wrong w my battery. Then why have “starter test” online? But he gave advice to go to a garage.(my car wouldn’t turn on sometimes. No sound just lights come on that what I explain to the guy. )
Called and was immediately put on hold 10 mins later call and was put on hold again waited 30 mins and was put on hold for the last time, wont call again...
They dont even deserve a star. They lie to you about tools. My mechanic got 2 sockets from them and they have told me that they dont even carry them
It was OK but automotive parts stores arent what they used to be .If its not in the computer they never made it.
Very nice people also very helpful
Good sales people
Its your standard big chain auto parts store. The staff here is very helpful.
Roger was very rude. Told me he was unable to step outside to test my battery, because he had to serve the other customers first. The customers that were BEHIND me in line, even though I patiently waited my turn. The cashier beside him, gladly walked outside and installed wipers for his customer, even though there were people BEHIND her. Walked out and drove over to O’Reilly. They immediately came out, tested it, I paid for a new one and they installed it for me.
Went to check on the cost of something.
Bought windshield wipers and they installed them for free. Good bunch of guys!
I knew my battery needed replaced and I went directly to Advanced Auto Parts the minute I saw the indicator light come on. The store was busy and I had to wait in line. Looking at me, you would see that I have medical issues and standing can be difficult. A gentleman called me to the register farthest from the crowd. That was nice. I was able to hold onto the counter and I explained I needed a battery. He went out to my vehicle to see exactly what I needed then made a recommendation. I purchased the battery and walked out with him as he installed it. We had a nice conversation and I was on my way in fifteen minutes. I anticipated a stressful encounter and a lengthy stay waiting for the battery to be installed. I am pleased with my purchase and very happy with the customer service. I highly recommend this store.
Great staff and very knowledgeable. We have purchasing our supplies here for years and they always come thru. Service and quality are both there.. and a great shout out to MIKE and BILL for always getting the job done
ALL I WANT SAY I NEVER IN MY LIFE BEEN TREATED WITH SUCH DISRESPECT. FOR U TO TRY VIOLATE MY RIGHTS ITS AGAINST HIPPA LAW TO TELL ME I HAVE WERE A MASK WITH MEDICAL CONDITION I WILL HIGHLY RECOMMEND FINDING DIFFERENT ADVANCE AUTO PARTS TO SHOP AT THEN INDIANA PENNSYLVANIA ONE
Good plce
Got what I needed
My go to auto store
Great customer service! They always help me get the parts I need at a respectable price. Way better than walmart!
It is your average parts store, It really depends on who you get to help you. I was there twice within 30 minutes of each other looking for for a GOOD DEAL on brake pads on some foreign rice burner for a friend on mine. the first guy said they didnt have the brakes I wanted in stock and it would take 2-3 days to get them in. So I left and checked some where else. Long story short...I came back and spoke to another guy (Probably a Manager) he took a look at the ones that I wanted (on there computer) went to the back brought back to sets and matched the pads and style up for And then gave them to me for the price that was online..That 2nd associate was a huge help.ALL AND ALL IT COMES DOWN WORK ETHIC OF THE ASSOCIATE YOU GET.
People are nice and helpful
Better customer service at AutoZone
Parts easy to find recommend the older more knowledgeable staff members as they can order parts and have it in 2 days for you to pick up.
Great customer service!! Although they ended up not having what I wanted they bent over backwards to find it. Eventually they round what I was looking for on a website! They didn’t have to do that and it was appreciated!
I love the guy name Keith at the Indiana pa avance auto he is a supper person with his customers every time I go there. He needs to be moved up to be manager. You need more like him .
Friendly & Knowledgeable Employees
They got my parts even though the competition right up the street deals with the same company for what I wanted they just found it to hard to bother looking up a part number to order it so I guess Im going to stay with Advance for my ordered parts .Have been in both new stores on the street and was not impressed with either of them.
They had the parts I needed, and the staff was pleasant and helpful.
They helped girlfriend and I at the last min
They helped me find out why my check engine light was on. The products are a little pricey but sometimes you just need a quick stop to get what you need and they have it right on hand.
Wish I could remember the womans name that waited on me,shes really good at finding what you need
Normally some of the best prices around indiana and a wide variety of parts
Always helpful.
Got a huge selection very helpful
Nice parts store helpful staff
Great service found everything I needed.
Great and knowledgeable help behind the cash register.
Very helpful every time I go in.
Good service Had what I needed.
Help was great and they had everything I needed on stock
Very helpful. Good service & prices.
I worked there great people and excellent customer service
All about timeing if Chris Dave amanda or Jeff is there theyll get ya fixed up.Ron or some of the other jabronies you better know what ya need exactly before ya get there and plan on waiting in line for about a half hour
I like this auto parts store but why do I have to go online to order my parts to get a discount. Sometimes Im annoyed by this and just go to AutoZone.
Great place to get parts, and if you dont have the tools to get the job done, they have them too. For just a deposit they have a lot of tools that you can use .
This review is more about the web site than the store. I have attempted to use the site many times and some times actually was able to order and pick-up at store. Most times I had trouble paying online the screen would freeze or go to a weird split screen and I was unable to see all the boxes. Now advance auto has changed their web site and it appeared better, but it may be worse. I just ordered parts to be picked up in another state. Now one may think I didnt change the store to my location but i had to change it twice until it would stay at the store I wanted. So I think Im good to go I have a part number, not a part name I called and got the part number off a person at advance auto. I type in the number, it comes up as the part I need, and check out. My wife stops at the local store to get may part and its in Frewsburg MD. This is the location I tried to change from the start. To top it all off never got may online discount, slowed my wife down, IT WAS THE WRONG F***ING PART. All I can say is Orileys auto parts, which is right next door, will now be my go to store for parts. The internet is not new these bugs Advance Auto has is silly and most of the parts are cheaply made anyway.
They will help you as best they can.
Very helpful staff.
Friendly and helpful staff that seem to genuinely give a hoot. Their inventory tracking software needs an upgrade though.
My goto for auto parts.
They always have what I need
Good selection of parts and accessories rather pricey.
They are very helpdul and good prices
I went in for brake pads. I specifically asked the guy at the counter if we would need any special tools, to install the brake pads. He said no.We needed a special tool.Its irritating to ask for help and get the wrong information. If you dont know the answer, say you dont know or find someone who does.
Great prices and awesome people
Dont have what I wanted got it at o rellys
Very nice staff and easy pickup for online orders.
Knowledgeable staff. Willing to help.
Great service, very helpful and knowledgeable staff.
All your car care needs and then some
Optima batteries are junk. 2 years old wont hold a charge. No help from advanced auto.
Great people and pricing is good as well.
Long wait and guy behind counter wasnt courteous -more expensive than Walmart/KMart for same stuff
Run of the mill some know what they are doing there some dont
Very help, knowledgeable and very professional!
Great parts cheap price
Clerk intentionally mislead me and i ended up having to find the product myself. Was friendly just not very helpful.
Have very good selection
Excellent prices and services.
Went in asked who wanted to put battery in my car paid for it they put it in took all of 10 minutes
Great customer service from Ted
Very knowledgeable and no waiting
Ive always got great services from this Advanced Auto. Never got the wrong part or bad customer service.
No one at registers. I had to wait at the desk while they looked up info for customers just to pay for my items. Dont put checkout registers in if you arent going to staff them.
They are super helpful!
Good place for parys
Good place
I shop here at least twice a month sometimes more.
Always a long wait and it seems like I always get the wrong part and they can never find my warranty info
Allmost all ways have the part you need,if not most times it will be there by the end of day
Great customer service
There always help full
Great service, helpful.
Traditional chain auto parts store.
Good place to shop
Someone there always seems to have the info I need!
Order online use coupon code wayyyyy cheaper
Didnt have the part I needed at the time
This is the place me and my son shop for auto parts
All ways have my part,if not its usually there end of day mostly fair prices
Just another parts store
Great and knowledgeable staff
Prices about doubled what you can find online.
All ways helpful
Helpful people!
Very helpful