I have been to a lot of smoke shops and I have to say this is my favorite. I never shop anywhere else anymore. I always get great customer service! I got awesome help from Aria today she was super patient with me taking forever to choose what I want. One of the best customer service experiences I’ve had!

I have been super happy with this shop every visit! There is a fella named Ish who has been super cool and helpful with great suggestions. I have never been disappointed with their products! This is definitely my go to shop!

Loved the energy of the guy in the front named George who checked our id’s, he’s funny, we would sm*ke with a guy like that any day lol we got an beautiful incense chakra burner, a water burner, and a few other things. This place was big, clean, great staff that were professional & polite which are great qualities. Never let anyone dim that light of yours George or to any of you. I will be back for sure. Thank you.

This location always has a great selection for good prices. Their glass selection is definitely the best around! The staff are really friendly and helpful. They have a cute little Halloween selection right now

Came to buy incense.Went in without a mask as it made no sense to have it on for two seconds to then take it off to smell the different scents.Employee harassed me for not having one on even though I said I can’t smell incense with a mask on.“Wear it around your chin then”.Will not be back.

Love this place! The worker Megan was VERY helpful and answered all of my questions and set me up with everything I needed. Will be coming back because of her!

Nice friendly workers .. they help you out on which cbd oils you need

They sell bum products and dont offer refunds. I tried buying 2 different vape pens from them and neither worked. Obadiahs is my new go to. Thanks for being shady, guys!

Went in there looking to buy a Dynavap and Laura was really nice and quick to help.

I will not be coming back now due to my unprofessional rude experience with whoever is in your adult section. Literally Just a know it all and don’t know what she’s talking about. wowwww Do y’all even care about good customer service or an arguing match?

I called looking for a specific brand of peppermint juice. They didn’t carry it. I asked if they carried any peppermint flavored juice and got put on hold. He came back on the phone and said “ we have some spearmint but it would take me forever to go thru the flavors to find peppermint”. Obviously was too lazy to gain a new customer. Guess I continue driving to Greenwood to 317 Vapors to do business. At least they want it.

I would rate Becca a 5 star! She provided high quality, informative service making sure I knew exactly how everything worked and gave me some pro tips! Fabulous experience :)

I love. Love. This. Place. Its. Awesome. O love. Everything. Im. The. Place. People. The. Things. In it. Soooooo. Worth. Going. To would. Go. All. Days

I cannot say anything bad about this place . Everyone here is pretty awesome . I have been coming to this location for about 6 months consistently and they have always been super polite and as speedy as possible .Had to come back today because a vape I purchased was malfunctioning, I know they do not do refunds and that’s understandable . I was fully prepared to shell out the extra cash on my habit .I talked to at least 4 folks and they all were very professional and down to earth. They helped me get a new vape and had me on my way .Keep up the great work guys I can’t thank u enough . I will continue to return and let everyone know how loyal u are .

I spent $300 on a vaporizer so they gave me $20 in rewards points. When I asked if I could immediately use those points on buying a jar, the manager got mad and called me “kinda cheap” as he walked away. I spent THREE HUNDRED DOLLARS in your store, but I’m “cheap” for wanting to use my reward points. Lmao. Okay.One of the friendly associates helped me out, but I won’t be back here again.

Tolby and George were GREAT! VERY knowledgeable staff with AWESOME customer service!! Thanks guys

Went to this shop 5 years ago before I️ moved to Colorado and they have about anything you need. Very knowledgeable and a special gal who was beautiful and took care of me. Thanks! 😃

Everyone is very friendly and helpful. Huge selection of just about everything. The assistant manager Ally is very knowledgeable and has great customer service.Great store10 outta 10 will go again

Awesome place. Awesome people. Highly recommend a visit.

Only reason I gave it that is because 1 never been there and 2 y’all got some nice stuffI finally got to go inside let me tell the people & quality of stuff was great prices I’m not sure about but I will be back

The employees are for kind and take time to answer all your questions

Ive only been here a handful of times. yes upon going in, they quickly ask for ID. to the people complaining about it on here,,,try going to a dispensary in Colorado they do the same!. service was sub par at best, small tatted chick with know it all attitude explained things so quickly and as if I were 12, that I really had no idea what I was buying in the end.. upon going back for something to add.. she acted as if I were wasting her time.. maybe its just me.....but working in customer service for years I know that educating the customer is better than talking down to them.. it keeps them coming back for more.. I like the store and setup. prices are manageable. and the chick was even cute lol. just not the most polite.

Its a good place to go to right before i get my freak on,,,Lol

Good prices and friendly

I love coming to this store because I’m always helped quickly and the staff are all very knowledgeable and friendly. Especially my dawg Tolby he hooked it up even tho I didn’t have a pizza lol. Best shop and staff in the city hands down.

Oh. My. Overwhelmed. ADHD!! So there are three sections to this place. They only card to go into the glass pipes section, its called liability and i understand. There is SOOOOOO much in the glass area and the staff is WONDERFUL. I mainly dealt with this cute redhead Ashley i think and she was very patient and very cool. I will definitely return, especially with their great prices and incredible selection.

Tolby was more than helpful with assisting us with our purchase. 1000/10 would get checked out by him again.

Very unprofessional

One of Indys best head shops with massive inventory to select from. Few items a little pricy but overall on par with other stores prices, just with a better selection. (Update) The very arrogant and rude staff on last visit just cost them 3 stars from myself.

Place is big, clean and staff were friendly and helpful.

AWESOMENESS AT ITS FINEST! ONE OF THE BEST COMPANIES IVE EVER WORKED FOR AS WELL!

You guys suck now

This place was so rude. I will never step foot in this store again. They claimed they were busy. There was 5 people behind the counter and maybe 3 customers . I waited while they played around. At this point no one waited on us so we left. I will not try this place out again.

BEWARE OF FAKE QUARTZ BANGERS. Ive been dealing with the Madison Ave location for about 4 years or so now... spending $50-100 easily every visit, every few months. I normally get a quartz banger or 2 when I stop in and some other fun things, but sadly, I will not be taking my money there any longer. Ive had nothing but issues out of their quartz bangers (Ive been through 7) ranging from not fitting properly on the rig (both over and undersized connections) to not having a smooth surface on the top (creating an inability to have a restricted airflow with a carb cap) to, more recently, being more carbon silicate and less quartz, if even quartz at all. They just decided to get a whole bunch of new styles of quartz bangers in a bunch of shapes, sizes, and thicknesses in the $15-30 range. I purchased two $25 bangers (14mm female 4mm nail thickness) and an extremely overpriced and under-worked $35 carb cap... and first off, neither banger would create an airtight seal on the rig. And after wiping them down and placing them on the rig and doing an initial 1 minute torch application... both bangers cracked at the base of the joint during the cooldown process... Quartz doesnt do that... even a glass nail shouldnt do that people!!! So here I am, $50 in the drain and never even got to use the product. Not the first time that Ive had a bad experience with nails there, so i figured i would go in and politely ask the manager if they, in good faith, would replace my nail, and I, also in good faith, would purchase another banger for full price. I was basically told that it wasnt their fault/problem and was offered a 25% discount off of a new nail. Im sorry but thats not proper customer appreciation. Ive spent $1,000+ at this store over the years and have returned in good faith more times than I can count after buying faulty products from them. Ive been using quartz bangers for years... Im not a noob and I really dont appreciate being treated like I dont know the difference between being sold a cheap knockoff and user error. I have a few friends that have also had problems with their glass and quartz pieces. Ill be taking my money somewhere else from now on and I highly suggest that if youre looking for quality items that you do the same.

Great staff never pushy and always happy to answer questions

The people are friendly and very helpful. Love them like family

Bought a vape there a few weeks back. it broke within 72 hrs. went back a few weeks later when my old one failed to. Let the girl behind the counter know i wanted something different, didnt want to wait on the warranty return and could use advise. She went into a speal about returning the old one. I explained I didnt want to wait or buy the same thing again. she talked right over the top of me to tell me how to return the other one to the manufacturer as if I hadnt told her twice that I wanted something else. Didnt even ask for a return. So I walked over to the manager and told her what i needed and started to tell her about her worker. She talked right over the top of me to tell me that I complain to much and that I should leave. I didnt even have to leave the intersection to find what I needed else where. the service here is usually bad but if you grin and bare it you can get what you need when everything else is closed. apparently not even smiling in their face while their rude works now. Other than high end work they ont have anything that cant be gotten in the area elsewhere, and the high end selection at the bus so much better. There just isnt a good reason to pass up the competition to get here.

Everyone is friendly they have convenient hours, and they have everything you could possibly want.

This place is a joke dont buy anything from here they sold me a broken pen and wont give me a new one nor will they give my money back. I dont recommend this place and its funny how they try to take down my review

Pretty decent smoke shop if you are in the area.

I literally hate this place with a burning passion. Their employees and not knowledgeable about their products. All they hire are kids that only know how to say is oh I dont know never shop here, or at least this location.

In indy so much glass to choose from all the hookahs and hookah tobacco you want and herbal potpourri ya know the good stuff is the best or they have a whole selection to look at

Cheap glass, high prices. Each employee seems to be on a power trip!! Shop anywhere but here!!! Magic Bus in Broad Ripple or any place but this for any glass needs.

Spent 15 minutes here the other day waiting to be helped for body jewelry wich was fine because other customers were being helped. When it was finally my turn I asked if they had any acrylic retainers that would fit a septum. The girl I asked requested that the manager help to which he told her I dont think we have those and he sent another employee to tell us. After the third employee said that they didnt have them I asked about the one I could see on the shelf as it wasnt labeled what peircing it was for just that it was 5/16 16g and from what I could see would work. He said that he was litteraly just told they dont have them. I went to another store and bought the exact jewelry I was looking at and it worked perfectly. It was so disheartening to have such an unpleasant experience over some body jewelry when im a customer who has walked in and dropped multiple hundreds of dollars on overpriced glass. Your staff is rude, your prices are a joke and you will no longer have my business. If anyone needs a real head shop Dragon Smoke & Vape, Magic Bus, and Pimplights are all fantastic

Vape mods/coils/tanks overpriced. Was treated like an incovenience when I walked in while a girl was going through a cabinent. Waited 15 minutes for a guy to talk to me witch no acknowledgement that I was even standing there. Walked out with nothing. Wont be returning.

Always a great experience here. Its like a candy store for adults.

Great establishment with super friendly employees. I refer 20 Past 4 to my friends over Obidiahs!!!

Sold me a 100.00 threadless vape and told me their was a separate attachment for it that i could use for mutiple purposes. Go in two weeks later and they tell me they dont make anything like that for my vape. And guess what? No refunds or exchanges. Will never go here again.

Your products are junk i will never spend my time or money on your label ever again

These young men are very polite and very helpfull. I couldnt feel more like home.

Great service.....nice ppl....

Love this store! Great people

Amazing place! Magical, just magical!

They told me that they had a product I was looking for over the phone upon arrival they said they didnt have it without even looking. I would give zero stars if it was possible and I will not shop there in the future.

Theeeeeeeey got paint. i get paint. thank you for paint.

Its a neat place.

I called ahead to see if they had what I was looking for. They insisted they had it but they did not.

Terrible customer service every time

They always have what I need,,, And to me thats what matters!!!!!!

Lots to see

Nice store

I went to this store trying to get me some supplies but the small girl with black hair treated me as if I was and inconvenience and not taking on consideration the needs I was having for this buy,no longer Ill be stopping by this store in the future,i rather wait and drive pass this store than be treated as an inconvenience(2) again.

Good service