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AutoZone Auto Parts
27800 Michigan Ave, Inkster, MI 48141, United States
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AutoZone Auto Parts
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We
Review №1

Amazing service everyone was so helpful and pleasant! Every time I visit the store is clean and full of smiling faces! Janice Trista and Taisha are very knowledgeable and would recommend them if you need help with anything

Bi
Review №2

Staff are very knowledgeable and helpful, any automotive questions, automotive parts or tools Auto Zone should be your first and only stop 🛑. I highly recommend Auto Zone.

J.
Review №3

This place is amazing, well staffed with knowledgeable workers. Trista is an amazing store manager who has turned the store around a great deal. Janice, Jessie, Taisha, Devin, and Quinton are wonderful and efficient at their jobs.

Sa
Review №4

This location had a lot more items then other locations Ive visited. The store inside is much bigger and is not out of stock on most things. Customer service was A1 as well. Usually hard to find good customer service at a auto part store, especially during covid and lack of employees.

Tr
Review №5

I have a mobile business with about 12 vehicles. Weve used this company 95% of the time. Weve been unhappy with the staff lately. Rude, no knowledge, not wanting to exchange bad parts etc. Its been convenient to use them but I am looking to start using a different part store completely.

Ji
Review №6

They were very helpfull quick and professional and that’s all you can ask

Mi
Review №7

Had the ceramic detailer i wanted but not the silicone license plate holder/bracket with drainage holes i was looking for. Nice friendly staff

St
Review №8

The employees were very polite, professional and friendly. Which is awesome. I appreciate that so much.On top of that the store has a great inventory to select from. A very clean well-kept store that I will shop at again for my auto accessories

Sa
Review №9

They were very helpful I was in and out in no time

Jo
Review №10

My fiance has been here multiple times fixing our Jeep and they have always been super helpful and nice. Definitely the best place for any car issues

Ke
Review №11

Service wasnt that great and why cant I get service with a smile Im spending my money.

Pa
Review №12

Staff is very efficient and straightforward love the service. Store is clean and organized very helpful

Ro
Review №13

Clean store, but $30 bucks to rent A socket hell no I can buy it for $8.47 @ Harbor Freight.

Se
Review №14

Absoulutely the most helpful staff. The customer service is great and theres always smiling faces. By far my favorite autozone in the metro detroit area.

Ka
Review №15

Ive visited a lot of Autozones in SEVERAL cities throughout Southeast Michigan and have had mostly good interactions with the employees over the years. However Kenyon at the Inkster location was very professional, forthcoming, knowledgeable and patient. The way he conducted himself and his transactions with other customers gave me the impression I could trust what he said due to his experience and genuineness.

Bo
Review №16

Very helpful and attentive. They listen to customer needs and questions and try their best to. Solve the problem.

Je
Review №17

Great service, even though they were slammed!

Ja
Review №18

Awesome concept, great atmosphere, good food.

La
Review №19

Great auto parts store..

Da
Review №20

Help me find the proper lights for my vehicle they even offered to put them in

Mi
Review №21

This place wasExtremely helpful and I enjoyed the customer service. Their manager mo deserves a raise and he was a pleasure to work with. I recommend this place 100%

Jo
Review №22

They staff are great and very helpful.Ms Janice, Trisha and Trista.

Ro
Review №23

The Manger and employees are friendly and helpful.

Le
Review №24

Had to get a Battery for My H2 Thankfully they had one in Stock

Je
Review №25

Great company.

za
Review №26

Trista is the best person to work with. Great customer service. The new manager is turning the store around and you can notice a difference in the 4 months she’s been granted store manager. Definitely my go to place for my parts.

Ag
Review №27

Great phone and service! I needed a battery and it was fast quick and I was on my way! During these times you want quick fast and easy!!!

De
Review №28

No one asked me if I needed help !!! And I did!!!

au
Review №29

Autozone apart is the best place to go

Da
Review №30

Great service and great people. Had a problem with the over it heating vehicle and they really help me out. Fast courteous friendly what more could you ask for from an auto store. Plus they had the parts I need it and got me out the door. Love this place. Great to see women working behind the counter and really knowledgeable about everything the guys new. I will be back.

Ro
Review №31

Needed a part for my vehicle the guys were nice and friendly store was clean easy to find products..

Ka
Review №32

Quinton truly cared and dropped everything thing to come and help! Best experience

Jo
Review №33

The manager here has a bad attitude and low energy. First and last time here.

Lo
Review №34

This Autozone, has very knowledgeable people working there, also very pleasant to have a conversation while checking out.

Za
Review №35

I came to Autozone looking to get my engine lights checked and locked myself out of my car. An employee coming into work blessed me and was able to get me back in my car. Great customer service!

Da
Review №36

If you dont have any knowledge of the place you work you shouldnt be there you dont need to be a mechanic to work at an auto parts store,but you should have common knowledge of your products and basic math skills

Ri
Review №37

Horrible service

De
Review №38

My son got his part, but I need a rear wiper and they stated they dont carry wipers any more! :-(

Da
Review №39

Excellent service! It was as expected from autozone.Quick,easy, and professional!

K
Review №40

It was okay, I think the employee should have mask on. Cuz theres only two feet between the desk and the customer even if the customer has a mask on.

Ke
Review №41

Staff is very efficient!

A
Review №42

Came here to turn in my old Car Battery, I was able to get $10 for each one. Yes I called around to a few places. Good deal they give you a Gift card, yes I can use it in Auto Zone. Thanks again for all the Help. Staff was Nice, Helpful, Awsome. 🚙🚍🚌🚃🔦🔎🔒🔧🔩💳💰📥📞😁🙋

ld
Review №43

I work on a lot of vehicles they have the parts i need in stock 75% of the time .

de
Review №44

Not good!!

Ed
Review №45

Was helpful very nice

St
Review №46

Great staff & prices. The only location I go to or call. The staff is so helpful & personable. David was especially great and hands-on during my visit. Im new to owning & car mate. He really helped me out by checking my windshield fluid & changing my tail light bulbs.

Th
Review №47

Great customer service

St
Review №48

Store is a joke. They like to lock the doors in the middle of the business day without explanation. Just the kind of service I need when Im trying to fix my car...

Je
Review №49

😃

sh
Review №50

Love Auto Zone

Lo
Review №51

Very helpful, Staff was very polite and professional with a sense of humor. Will go back.

th
Review №52

The Manager help with rear light today she put it in her-self.GOOD JOB.

Sh
Review №53

Helpful staff👍

al
Review №54

The store was clean and the staff was not that helpful telling me that they didnt carry what i wanted. I further looked for whhat I went in looking for and found it. Quick and easy purchase.

Ke
Review №55

Work on my own truck when I can. Cheaper than NAPA most of the time usually cheaper than OReillys Auto Parts They all order parts they dont have on hand from the same local warehouse/supplier. Convenience is the key.😎

Lu
Review №56

The store was Very clean and very neat for an auto parts store. I easily found what I was looking for on my own by reading the aisle signs.(staff didnt ask if I needed help when I walked in or said hello).... ButI was in and out quickly not a long wait at register.Plenty of parking space and even the lot was clean. I liked that they sell more than Just car repair items. You can find cell phone holders,usb cords,car storage organizers,mace,flash lights,knives,air fresheners and lots more. Prices were ok on most of the car accessory items I was looking for. There were a few things on clearance at really good prices too.I was surprised to see all the different car products they sell being that im a lady I never really looked around an auto zone shop before. But its good to know they had the accessories I needed for my car that I didnt even think Id find there! I will be back for a few other cute items I came across while browsing around.

Al
Review №57

I bought a car charger that was faulty . I took it back and exchanged it with another one. They were helpful and understanding 😊

Mr
Review №58

Very Helpful employee dont remember his name. Much more helpful then the supervisor that was ignorant last time with me.

De
Review №59

They let me fix my bike nice staff!!

Ta
Review №60

Employee Trista and some other guy both had bad attitudes today... I wont go back there.

Co
Review №61

Terrible service, never open on time never answer the phone. I will never waste money there again. Thank God orileys is on point

Ki
Review №62

There was only 1 person working so there was a long wait for cash out but he was very respectful and helpful.

Te
Review №63

Was able to find what I was looking for.

Ra
Review №64

Very good customer service. Nice staff, very helpful.

Ch
Review №65

Not very knowledgeable.. They were completely lost over a exhaust clamp. They need more training at this store.

Ha
Review №66

Very helpful friendly staff, fast service.

Sh
Review №67

Fast service.

Vi
Review №68

Very helpful people. Very knowledgeable about my model of car

St
Review №69

Fantastic and quick service, they installed the wiper blades for me!

ci
Review №70

Great. They installed my purchases on my vehicle without a charge.

Br
Review №71

I give one star because the loud, obnoxious, boisterous, rude black woman day manager screams down the aisle at me what u lookin foe? expecting me to scream back across the store to state my business. I ignored her because im civil and not going to answer questions like a soldier and shes the drill sergeant. I put my items on the counter and have her retrieve a part from the back... I put back the items i was unsure i needed when she was in back bcuz no way am i attempting to return merchandise with her. So she brings my part to the register and drills me where the other merchandise is a few different ways basically interrogating me just short of checking my pockets in front of other customers. She was like dealing with a steroid enraged testosterone overflowing starving pitbull. Im a Craigslist mechanic and go to the parts stores daily... I quit shopping there for months and today was my first time back and delighted to not see that woman and delt with 2 very polite ladies. I hope to visit again due to being closest to me and if i see that rude woman again ill just go across the road with my business.

Fr
Review №72

Good experience. Theyll help you find exactly what you need.

An
Review №73

Always find what I need

Ja
Review №74

Very helpful staff was very honest with me

Al
Review №75

Very helpful. Got parts I needed

Ro
Review №76

Very helpful well manard

Ni
Review №77

Simple and easy code reading

Ni
Review №78

😯First up i hate the fact that im leaving this but the way i was treated by the female store manager was way beyond mistreated, i was disrespected. Disresepected in front of other customer for returning a item that she did not have money to refund. 🤔i have been supporting this business for 20 year, no more w i l l i give a dime.✌

or
Review №79

Good parts

Gu
Review №80

Excellent auto parts store

Ch
Review №81

Polite staff and always ready to help.

mo
Review №82

Decent service, but sometimes ive been through some slow services. in general though ive had a good experience

Al
Review №83

Great Service 👍

Ka
Review №84

Tyron is the best employee ever he really know what he is talkin about, and they work so swiftly thank you guys.

Jo
Review №85

Good

Da
Review №86

This store is slow as ever ppl just in the back not working customers standing around I dont know why this store is still open they cant get anything right just shut them down and be done with it. This store is full of cant get right

M
Review №87

Arrived there a few minutes after 8:00,doors were locked, tapped on the door to get the employees attention, she just looked at me and walked to the back,so rude. Never again will go to thisautozone.

Co
Review №88

Stated on the building that they are open at 8am, doors still locked at 8:15, highly unprofessional.

it
Review №89

Good staff, helpful and polite

Ja
Review №90

Helpful people with good attitudes 😊

Ve
Review №91

Prices are better than others

Ro
Review №92

Only cool people work here.

da
Review №93

Easy to use an get what u need,highly recommended

Ji
Review №94

Two people working, one guy sweeping the parking lot with six people waiting in line, three customers walked out, I got my two quarts of oil after a 7-10 minute wait. Get in the Zone @ Autozone!!!

ja
Review №95

Bunch of lazy dumb ass workers. Dont know what happened to the old crew but this new crew knows nothing. Will never return to this store.

Ra
Review №96

Very Good customer services

Ja
Review №97

Nice stuff very helpful

Jo
Review №98

Got the wrong part the first time based off of what the computer said I needed. Verify what you need online before coming in.

Ra
Review №99

Hate this Auto Zone employees are rude and dont know how to do their job

ry
Review №100

Great cusotmer service.

Information
21 Photos
100 Comments
3.9 Rating
  • Address:27800 Michigan Ave, Inkster, MI 48141, United States
  • Site:https://autozone.com/locations/mi/inkster/27800-michigan-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2121&y_source=1_MjQ2ODYwMy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 313-562-0847
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–7PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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