I purchased 2 rear triangle decorative window covers for my Kia Soul and loved the way they looked. I had a problem with the tape adhering and one fell off. Bob sent 2 new ones free of charge. Those were applied and BOTH came off, which he said had never happened before with other buyers. Bob gave me a full refund, although I did love those covers on my Soul. Dont hesitate to buy from Four Green Auto Parts. The communication and business ethics are just the BEST! Here is a pic of my car with the parts. Pretty cool huh?
Recently purchased a 2016 Kia Soul and decided to add the window sun/rain visors to both the front and back windows. Found FourGreen Auto Parts website, checked the reviews and ordered. The order was placed on a Thursday afternoon and received it on Monday. Easy to order, fast shipping and the product is perfect. Already put on the vehicle. Will use FourGreen Auto Parts for additional parts as needed. The visors ordered were Item #K901135
The price may have been right, however the headache of receiving the wrong product and then not getting the prpoer communication from this company is disturbing. I read the reviews that explained exactly what was going to happen to me but I still chose to give them a chance. I wish I didnt. I ordered the right window vents for my Kia Optima 2020 was sent 2021 K5 product. Bob contacted me and did everything right to make me feel better about my issue. Refunded me and gave me a free item. I will now attempt to purchase from them again.
First time buyer. These Guys Rock! I had placed a wrong order online and received items that wouldnt fit my car, I reached out and explained what happened and offered to pay again.I received an email and was told different guards were being sent out that matched my vin#...2 days later I received & installed a perfect looking product.Thanks to all @ FourGreenAutoParts
I bought a 2017 Hyundai Accent plastic undercarriage floor pan (splash guard) and with shipping cost ($43 on a $42 part) and taxes it was still a good price $89-paid for it and then emailed them to see if another part could be added to the order without incurring more shipping costs-so far so good. The additional part was $7.00 and they not only couldnt they ship them together, but they wanted $211 to ship the additional part (engine splash guard)! To top it off, they also wanted an additional $97 to ship the part I had already paid for!!! Wow!
Was simple to order. Came quickly and love the quality product I received
I want to share a review on service after the fact. I purchased floor mats and they did not fit properly and the return process was so smooth and efficient that I felt compelled to let everyone know what to expect when buying from FourGreen Auto Parts. Smooth process and easy fix. The quality is exceptional as well. Hats off to FourGreen!
I have now ordered a second time through this company and each time they have been very helpful. Customer service responded quickly and acted fast to fix an incorrect shipping address and make sure my order was correct and on its way! Will definitely buy from here again.
First time buyer. Had such a great experience with this company! Great customer service that was very helpful and quick replies. Definitely trust them and will be buying from them again!
Four Green Auto Parts are the best when you have to order dedicated parts and have them delivered in time. Believe me, it is not the first time I have ordered parts for my 4 Wheel Drive and I have always been satisfied by the parts and by the delivery. The best parts are their customer support staff which have always responded extra fast to any queries. Moreover the staff is friendly and reliable. The real pros are here.
First time user and very satisfied customer. I Bought a part for my car and I guess I didnt pay attention and got the wrong part. I didnt find out about this until 2 months later and contacted FourGreen AP.I reached out to FG auto and the customer service and return system was phenomenal! Customer service is VERY responsive, they sent me a prepaid shipping label so I can ship the non-fit part and they rush ordered the correct part as soon as I shipped the other.Extremely happy with my experience! 5 STARS HIGHLY RECOMMEND!
Bought online for delivery to the UK, part was delivered from Korea within 3 days. Very happy with the service received and the price was 1/4 of what it was at home even factoring shipping! very happy to deal with again
I had some technical issues and since then my part arrived within a couple days. Fourgreens dealt with the problem effectively.I would be happy to deal with them again.
An excellent company for all your car part needs. They went above and beyond for my satisfaction and will do same for any other shopper! Their orders arrive promptly on time and they walk you through any problems needing help till its fully resolved and you as a customer are satisfied. Thanks FourGreen Auto Parts!
First Class for sure! After UPS screwed up my delivery Four Green Auto Parts stepped in and worked the extra time to insure my order was sent out again, communicating with me all the way!Top notch customer service in a time when it sorry I cant help is the norm.Keep up the great job Four Green!Tom C
First experience buying from guys, prompt customer care service reply, parts shipped internationally. saved significantly. good luck
Great seller. I order the wrong item (left instead of right) the seller send me the right item free. Great communication 5*****
Great Shop! I am from Germany and i ordered some parts for my (in Germany) very exotic Kia Borrego. Fourgreen (special thanks to Bob) answered my questions immediately and competently. The most parts were in their Korean warehouse, the missing parts were procured promptly. After all parts were availiable in the Korean warehouse, they sent it as soon as possible with FedEx. The parts arrived save and undamaged in Germany only 45 hours after shipping from Korea! The shipping took sometimes longer within Germany... so it couldnt go any better! Thank you very much and you surely know where i place my next order if i need more spareparts for my Borrego...
The company provides great service! I would give it a 5 star but I feel I will be cheating them if I am not honest with them. The website needs a little fixing there to be more user friendly. I have a little bit of a hard time reading because of the small letters, and I know it is only me. Apart for that, these guys really provide excellent service. I have made them my first supplier when coming to buying Korean vehicles parts.
I have placed many orders with FourGreen. They provide fast shipping, excellent communication and fantastic customer service. Just the best!
My issue was rectified and Happy with the outcomeThank you for taking care of your customers
I want to share my experience with the customer service which was very smooth and easy. They assisted me during the entire process and answer all my questions. Recommend!
Certainly the best auto parts store! I talked with their customer service on whatsapp and Bob checked for me if the parts# I ordered were good for my car whit the VIN#! After that he provided to inform me in a few hours for the shipping cost and make me also some discount! Absolutely recommended!
Nightmare in getting a response on a item that needs shipping to be quoted. Ive used them a year ago with no issues, this time I ordered a Fender liner and an automated message stated that I will be contacted within 24 hours with a shipping charge. Its been 10 days, Ive emailed their support email 2x and I tried calling 3x. Frustrated Customer.
Great OEM Parts at a great price! Very good communication and the company makes the customers feel special! I would definitely order from FourGreen Auto Parts again!
The customer service was first class. I didn’t get what I needed and they were prompt at letting me know what the issue was and even more prompt at remaining order and refunding my money. I hate that I wasn’t able to complete a purchase, but I will definitely use them in the future.
Just a great experience with FourGreen. I had one of the window wind deflectors come off in a car wash. I asked if they could send just that part but they shipped me all four deflectors instead! Well beyond the call of duty!
This company provides excellent customer service. I ordered the wrong part and without any hesitation they work with me in locating the correct part I needed for my son car. I highly recommend this company for all your part needs. Thank you.
I ordered a part. They sent the wrong one. They handled that well via email. They sent the wrong part again, same wrong part, and I tried to contact them several times via email to get a response again, which I got nothing.Then I wrote a negative review, and THEN I got a quick response, and they were all over it. I dont know exactly what to think, but in the end, they were very quick when the google review went up, so I am thankful this is resolved
Great customer service, fast shipping. A part I had ordered got damaged in shipping, one email and a replacement was sent. Communication was answered quickly.
Top notch customer service with an emphasis on quick response times and accuracy of parts! Hass and his team will bend over backwards to ensure your order is handled with the utmost care. Thank you guys for your help.
Thanks a lot guys for your service and professional ...Immediate response with responsibility and love for the buyer ....You should definitely try their services and products. Thank you very much.
Amazing service and personal approach. I had a great experience dealing with these folks through eBay and got my hard-to get parts without having to turn to import businesses. Very happy!
The customer service was amazing. Quick and prompt responses. They take pride in their company, and they will definitely get my repeat business. Thank you. Passing on the company to others.
Ive been a Ebay shopper for many years ... I have brought automobile parts as well as accessories for different auto and many different companies. My experience with FourGreen has been just amazing, the price ... free fast shipping ... quality of the product and customer service really please me and rates an 11 out of 10. If your looking for a company that is looking to please its customers, then look no further.
The seller was understanding due to a FedEx mishap. The solution offered was very generous, though it turned out not to be necessary.
Absolutely amazing customer service. I ordered a set of floor mats that should just say veloster in it but the set i received said veloster rally edition. I contacted this seller and they are sending me the correct set for free and are allowing me to keep the set I received on accident as a back up set! Truly impressed by the great customer service!
Nothing but praise here. I ordered a junction block on Friday. It came in on Tuesday from Korea. Same amount of time my Hyundai dealer said it would take, but this was so much cheaper than Hyundai. This was a genuine Hyundai part with the original box included. I highly recommend them for their prices and service.
Excellent customer service received when I reported that my small order for 2 parts was sent twice (4 parts received). FourGreen told me not to return the extras and that I would not be charged twice! Thank you!
Great customer service attention. After order a wrong item for my 2013 Sonata customer service request me to send the car vin number. Promptly after vin no.was received they sent me the correct item no. to buy the right one. Great and promptly support. Thank you FourGreen auto parts.
Excellent seller, fast shipping and good communication. Recommended Excellent !!
The floor mats I ordered for my 2016 kia soul + fit perfectly!!!
Amazing company to work with. I ordered the wrong color part and within a few days had the right one. And had all the info to send the wrong one back free of charge. Highly recommend THIS COMPANY!!
Fourgreen always has the best parts and prices available. They’ll ship your items ASAP and if anything goes wrong their customer service is always going above and beyond to make you happy!
FourGreen Auto Parts provided quick, accurate service with genuine parts. Additionally, Mr. Hass Hazimi (Customer Support Supervisor) kindly sent carefully packed replacements, even when the defects were the manufacturers fault.Loris D.
Great company, excellent pricing and to top it off I got my parts a couple days before expected!! Customer Support Supervisor Hass Hazimi responded to my questions on a Saturday within hours of asking a question! A++++ will definitely buy from them again
Great customer service team. Fast shipping of OEM parts from across the world to your front door. Hard to find parts were sourced for me and the communication was great. You cant find a better OEM parts source buy with confidence!!
Easy five stars to give. Great prices, best parts, fast order response and very professional customer care. I recommend it to everyone.
The best company they send it so fast shippingI like to buy parts from them
I purchased a component from FourGreen on eBay. There was a discrepancy in the listing and I received the incorrect part that I was expecting. I sent an email expecting to have to file complaints with EBay and PayPal but was shocked when I was immediately sent the correct replacement part and a label to return the incorrect part to them. They did not demand any difference in price. They did not argue the error. They resolved the issue immediately with nothing more than me asking what could be done about the situation. The customer service was EXEMPLARY!! There is no question that I will do business with them every time I have the option to do so!
Poor communication. Ordered an item on a Saturday, didnt ship until the following Wednesday only after I e-mailed them asking about. I returned the item on 08/22, since I got the part from elsewhere, and its 09/04 and still no refund.My advice just use them to get the part numbers you need and then buy them somewhere else where your business is valued and where the employees actually respond to customer inquiries.
The customer service support is amazing! The products are excellent and high quality, 100% recommended.
DO NOT PURCHASE FROM THIS COMPANY VERY UNPROFESSIONAL! Guy was very helpful on the phone before he charge my credit card for $700 then canceled my order four days later, saying supplier can not deliver. Trying to contact them for a refund a week now, but was unsuccessful. I am about to take legal action. My mistake for not reading reviews.
I was stuck in a pinch with a Kia dealer near me that couldnt get me a part that was supposed to have come in. I called FourGreen and talked to Haus in customer service. It is a Thursday evening and i really needed the part for this weekend which was not looking possible; however, Haus was super helpful and actually offered to take it to ups personally and drop it off after business hours so i could get it Friday morning!!! Haus, you are the man!!!
Excellent, sourced my parts order and sent expedited, recommend and will use again.
Ordered item was Damaged by UPS. I sent them an email and they responded the same day and shipped me a new item also the same day. Awesome customer support 👌🏼
Had a question about an item on Ebay, response was very fast.
Great customer service! They reply to emails and customer requests quickly. Also, Excellent, friendly, and professional staff. I highly recommend it!!!
Floor Mats arrived early and fit like a glove. Me (and my Sonata) very happy.
Well I couldn’t be happier with my product, really price. The customer service was superb, definitely will be buying more products from you guys.
Great Deal from a Great Seller on Ebay !! Check them out! Wes O. (Georgia)
Ordered direct from FourGreen and received a part for my Kia Forte. Original OEM part, perfect fit and best price anywhere and great communication all throughout. Delievered from Korea to Canada in just over 60 hours. Based on my experience I would highly recommend these folks.
The guys at FourGreen are true customer service representatives. I received my part damaged from shipping, I emailed them as soon as I got the part unboxed and sent them a picture of damage, they emailed me back within 30mins, they sent out a replacement that same hour.
I did not see any reviews for these guys so I thought I would try to help out. I ordered three parts and paid for the faster shipping out of Korea. I had my parts 48 hours after I ordered them. That is pretty impressive. One of the parts came with a broken tab, the shipping companys problem not Fourgreen. I contacted Fourgreen and they sent me a replacement and it also came with the upgraded shipping. I am very happy with the authentic Hyundai parts and their service.
Great service great product call them for all your needs .
Had a great experience with these guys great and fast thanks so much
Great customer service. Very effecient and professional staff. Delivered on time! Would highly recommend it
Horrible customer service couldn’t even check to see if they have the part I needed was told to emailThe vin and we’ll get back with you and then a guy named hass told me we’re not really a store front. I’ll take my business somewhere else these guys don’t know how to do business... I Did know what I wanted I need a grille for my car what more is there to diagnosis auto zone could’ve pulled it up for me.
I used this service more than once and I am more than happy!Thank you!Keep up the good work.
Great business partners. Very receptive and great customer service. Will definitely recommend them for your business.
WORST EXPERIENCE. I purchased a product from this company that was damaged. I was told to return the product for my refund. Of course I returned the product but now it has been 3 months and i still have not got my refund. They never answer the phone & every time the amazom team emails them, they claim they file a ticket.
Dealing with fourgreen has been very smooth and the quality of parts and the whole transaction have been up to my expectation especially when it comes to value for the buck indeed very competitive prices and good quality.Keep the good work going!
I order two fog lights for my Hyundai genesis when I got them they were both broke . Emailed Fourgreen parts sent me a return label and within a week I had two new lights delivered to meThank You for such great service Larry
If I could give them 0 stars, I would. Horrible customer service and communication. Received an auto response that they would let me know when my items shipped, after a week I contacted them to find out what the status was. I received a 3 word response, poor business skills at least. Cancelled the order online but received no response back. Contacted them after three days to verify cancellation. Response was childlike. I ordered the same parts from S. Korea and received them before four green ever cancelled my order. Would never do business with them again.
Thanks !! parts recived fast and quality
Great customer service. All in all it was a good experience; professional team that performs efficient work and on point products.
Ordered from eBay. Prompt responses and great customer service!
Its a Great place to get high quality Korean car parts for a low price
The process is smooth and as promised. My car is working great :)
Always OEM parts, at great prices... may not have everything to build a car from scratch, but seam to have what I need when Im looking.
Fast service, best quality and the fourgreen team is so professional.. Highly Recommended.. :)
This was a FIVE STAR transaction ! VERY happy !
Horrible experience!I purchased an item here, and a few days after the order I received a PayPal invoice for extra shipping (the extra shipping invoice was more than the cost of the whole order, original shipping included!) with no explanation whatsoever of why. I wrote to them and after a week they never answered back, nor did they send the item. I had already paid for both the item and shipping (which was not free), so this was very irritating.The seller never responded or sent the item which obliged me to open a PayPal case to get my money refunded. I certainly wont be buying with them again since this is the definition of a poor online seller.Your mileage may vary, but that certainly was my experience.
Great prices, genuine parts, fast shipping. Thanks!
Great customer support 5☆
Genuine oem auto parts for Hyundai and Kia, perfect prices
This company is very well I ordered two parts then arrive exactly that I want... the only you need to be pacient... they delivered to you around three week.
Would highly recommend FourGreen Auto to anyone in need!
Thank you, great service and excellent communication
Fast shipping and genuine one part numbers . Perfect service.
Genuine oem part numbers, with half price, perfect service, great experience.
I love this place you can find anything u want
Fast shipping with good prices for my Sonata 2015.
Extremely nice, helpful and qualified personnel, what else?
Great company to deal with _ genuine parts and best prices
These guys know in spare parts a perfect store to shop from
These people are crooks.Purchased products off of the Amazon marketplace. Order prior to shipment was cancelled, Four Green Auto Parts identified that they had an issue with the shipping address and therefore cancelled the order.Amazon intervened and identified the address was correct and reccomended the company carry out the contract terms. I reviewed the product which had the remaining stock listed, now with a new price more than twice what they had sold it as. I just did not expect such unethical and illegal behavoiur.Stay away.Claim pending.If this review is still up bring your business someplace worth it.UPDATE:BBB Complaint Filed for Breach of Contract 12/15/2016. Seller agent, Zein confirmed the fradulent claims to Amazon regarding an incorrect address causing contract issues was false and that the issue was price on their end.