Rude employees. I came in for a passport photograph and after having it done, I knew was all wrong right away. They told me it was “the best they could do”. In the end, my photo ended up getting rejected anyway (surprise, surprise).

Standing in line doesn’t matter they will just help whoever cuts and walks up to counter. Do not come here from 2-3 if you want to wait over 30 minutes in line. Just needed a box and had to wait forever.

Always get cut in line here it’s annoying and it’s a shame I can’t give higher rating employees seem nice

Very helpful staff member, I was served quickly. I found this location much better than my experience at the Fashion Island location. Ill come here again!

I wish I could rate this zero stars. I only rated it a one because I was able to use the self service copy machines and they worked great. After I printed what I needed to print I needed to mail it. I had the envelop and stamp already so all I needed was outgoing mail. I went to ask the employee if they had an outgoing mail spot and before I even opened my mouth I made eye contact and she put her hand up and said, its going to be a few minutes. I said I understand but do you have an outgoing mail spot and she rudly replied no, O no. All she was doing was packing a box behind the counter so I feel like this was a very small request, especially in the customer service industry. I came in on September 13, 2017 at around 2pm.

I am a uci drama student who is in constant need of headshots. A worker there named Clay has been unwavering in his kindness and quality customer service. It’s deeply appreciated

Awesome help! One guy took passport photos, helped me ship things, and helped two completely clueless (not meant in a bad way, just in need of extra help) customers in a 10-15 minutes. Definitely recommend for your shipping and office needs.

KIRK is exceptional. Hes exceptionally helpful and exceptional with customers. I feel privileged to be a customer and cannot recommend FedEx enough because of his help.

This was my first visit to this location. The employee that took my order was very friendly and helpful. I was returning AT&T equipment. I will come back here the next time I need to ship a package.

This review is for my experience with Elizabeth. She is extremely unhelpful and just plain unfriendly. Almost mean. I came into the store smiling and she didnt acknowledge me but I said Hi, and she looked up. Then I said, Hows it going? and she gave me a blank stare, like, What do you want?I just needed some help printing some documents but she just gave me horrible vibes. The first thing she said was I cant print it here. Go do it over there by yourself. I told her I had a bunch of documents and the print quality was not good on the Print&Go machine. I showed her the one document I had tried to print which was smeared with ink. She said, ok, Ill do it ONE time, but Im not supposed to. This surprised me because Ive come here before and the other shorter girl (not the mean one Elizabeth, a different girl I wish I knew her name she is actually REALLY nice and helpful!)Anyways, I wait about 2 minutes and she looks up from behind the counter and tells me it will take AWHILE. I ask, why? (usually only takes literally 30 seconds to print black and white normal documents) And she says because she has to click on a bunch of files....I tell her you know what, Ill just go figure it out myself on the Print&Go machine. So I went and printed my stuff in 5 minutes, even though I had to click on the individual files too.In short,, I was so shocked because she wasnt even pretending to act like she cared about helping me. She clearly wanted to find anyway possible so she wouldnt have to help me.Interestingly, there was another girl in the store with us, and when we were both leaving she told me that she tries to never come to this Fedex in the morning because that is when Elizabeth works.I dont get the idea that Elizabeth is actually helping customers. From what I saw this morning, there were only us two in the store and that was definitely the case.

Always helpful, and they even reply to emails within a couple hours. One time I dropped of a box for shipping and then found a better rate online, so I called to explain, and they said no problem--just send the new label by email. Usually a cancelled credit card payment hangs around on my account for 2 or 3 weeks, but FedEx doesnt actually charge for shipping until the box goes out the door, so my original payment disappeared without a hassle.

I had a good experience while coming to this location. Normally I dont mail anything, but since I was so far away from home I had to use their services; anyhow, the girl working at the counter was very helpful and understanding. She helped me through the whole process without seeming annoyed like I have experienced at some other places.

Very bad international services, how come I wrote all the data of the recipient correctly and should be arrived and there is delaying beyond the maximum delivery date ! The reason is incorrect or missing address ! How come ! I revised the data again by phone with the customer service again and I told them the same address again ! Even if the address is missing, there is phone number of the recipient, they should call him . It’s all a messy, there should be someone responsible for this mistake . Even after I called the customer service and I told them it’s very urgent papers and this papers has deadline and solve the problem as early as possible . No response . The FedEx office in the other country is handling the issue so easily and when the recipient asked them, they told him that they will deliver the package at middle of next week . Really I’m upset, this’s my first time to go to FedEx .New edition : the customer service in US told me the missing data in the address is resulted from the employee in this office ( Irvine CA )

The UCI Fedex/Kinkos staff rocks. Professional, fast and friendly. Awesome experience -- thank you!

I only go here because the location is convenient but the service could use some work.

The service is professional and friendly. The employees handle challenging situations with great attitudes. There were multiple issues happening all at once and the person working did the job of three with a smile!

This is specifically for the passport photograph, just dont waste your time there. I spent about $28 to get the photograph and a usb because I needed to upload a digital image. Turns out, the image was incredibly low resolution (125 px X 125 px) that the US government site would not even accept it (400 px X 400 px). So, I have to find another alternative.

Fast and helpful service. Good variety of stationary. Friendly staff.

This is the worst possible Fedex location ever. The clearly undereducated gal at the front desk explained that it would take 2 days to print my job because she had to click on my file names.This is on top of trying - and failing - for 3 hours to upload my files on line to print them remotely. Fedex Office....you need to reorganize your business!! You have 2 dolts standing there in front of a million dollars worth of copiers / printers, not a single printer / copier was working or running and the customer service IS HORRENDOUS!!!

I waited for 30 minutes just for printing one piece of paper

I was there two times for color printing. However, color print quality is not good when I compared the same photo from other shop.

I had a complicated order & McKenzie was incredibly helpful and fast!

Come here to print all the time.

Waiting time is forever.

20 minute wait to buy an envelope.

Good service

Its too expensive