My husband works here. Lol so of course its awesome because of him. Lol π also he is a mobile mechanic with affordable prices.
Usually has what I needThey are not like the place across the street 4 people walking around checking shelfs and talking to each other while 4 people are waiting to buy parts
1st time seems pretty solid
Great reliable auto parts and customer serviceI came in to buy the struts for my Toyota 4runner 98 and their employee Luis Vazquez treated me with much respect and courtesy, When I mentioned to him about my military discountHe helped me getting a great discount as a service manThank you Luis VazquezI recommend this great Advance auto parts locationAs well their employees are highly recommended for fairness and professional customer treatment as well reliable auto parts.
Great service! Super knowledgeable crew!
I came across the Most Polite Helpful Associate(s )at your store. They TRULY Assisted This Evening. Great Staff on my visit 5/15/2020 7:30 pm. TrustworthyThanks.....Irving BlvdππΎ
Man Miguel was awesome! I was having trouble getting my head light in my car and he came outside with no hesitation to help me out. It took us a little time but he was patient with me. Overall it was a great experience. I can honestly say Im happy to call this Advance Auto Parts my home auto parts store! Thank you do much
Joe from Commercial seems to always have a bad attitude if he donβt like the job easy just Quit but stop treating people with a bad attitude Sometimes I prefer to buy from Orailiβs even if the parts there are more expensive due to these guy bad attitude!
They are awesome
Even though they did not have what I needed, they helped me find the product on-line
I have been to multiple stores but the people in this store I must say go far and beyond in customer service. The manager in the evening is also one of the best managers I have ever had to deal with. He helped me figure something out and didnt have too. Awesome people working here!
Not helpful at all. Sold me a defective camshaft position sensor with a lifetime warranty then wouldnβt return it.
I had a warranty on my battery..went in they replaced it within 10 minutes...yeah I like that speedy service!
Had a great experience here with super fast service and really nice employees. My car battery died this morning and I called a few different places to get quotes. Advanced Auto Parts offered the best price and battery came with a standard warranty. I showed up and had my new battery installed within 20 minutes! Im a loyal customer from now on!
Underrated auto shop here in Irving. Very nice and knowledgeable staff. Customer service is outstanding. Will be making this my go to for parts from here on out.
Wont go anywhere else for parts! They have the best prices the best selection and the people here are the best! They dont try to sell you the most expensive item first. They told me what was available, and i choose which one i wanted.. There was no pressure at all to buy the most expensive one! Outstanding service!!!
Working late afternoon on a Saturday and go to leave, and my car battery died. After calling the local dealership, and a couple autobody shops in the area, no one could fit me in. Called the Advanced Auto Parts on Inwood, and they said they sell batteries and could replace it for me. Got the battery I needed and Randy, who is the store manager, helped change it out. Very courteous and professional staff, and Randy got me on my way in short order. If you live in the uptown area, and need anything for your vehicle, highly recommend Advanced Auto Parts.
Greeted me when I walked in, helped me find what I needed. Before here I went pep boys and auto zone they didnt have it. My new store.
Great customer service
When it comes to excellent customer service Richard is the one to see!! Very respectful to hes customers. Never had to wait one minute in line when i arrived Richard had my auto part waiting for me!! I give this location more stars if i could! Happy Customer:)
This Advanced Auto parts is awesome. Great group of guys that work here. I came in with an issue of alternator fitment and Dan was more than happy to help and make sure I had they proper part. They are super friendly and beyond helpful.
Of course I love it, I work here.lol come see us to get your vehicles parts you need at a price you can afford.
I go to this store for all of my auto part needs, and I have to say I love the service that these employees express and serve you with! Its one of the best around out of these auto parts stores and while theyre honest with you if they dont know something, theyll help you figure it out!!#1 store in my book, keep it up guys!!
Best price for air conditioning compressor
Great service from Dan. So knowledgeable and very helpful. Will definitely shop again.
Great prices, selection and advice. Ricardo was very knowledgeable and able to help us in our battery and oil needs
Friendly and clean place
This store is Irvings main Hub. If they carry it in stores, it is likely to be in stock in this one. Well staffed. Friendly service. Not mechanic level knowledge, but one cannot expect that at a retail sales store. Some prices are good, others are too high (compare Seafoam to other retail outlets). Their brand parts seem to be within 5% of OEM quality or better.
I had to pick up an item and the employees were helpful
I had a wonderful experience there. The worker that helped me his name is James and he went out of the way to assist me in finding what I needed. Thanks James
They took their time to extensively answer all of my questions. I was very happy with my experience.
Went to find a tool for Audi brake calipers, did not have right size. there was a spot for it on the shelf but it was not stocked (14mm Triple Square XZN Socket for VW/Audi). Went ot another competitor that had it. Price was cheaper here for the tool, but was not in stock
The manager Frank was so humble and very knowledgeable about his parts. SERVICE WAS GREAT! Most definitely will come back.
Sorry place to get parts,one person dont know what there doing,and the other wont warranty my lifetime pads,because they went into the rotor.orillys dont give you this problem.that man dont make the pads. This is why I dont use this company..
Way better service and products than their competitor. Sad to see my store closing but Ill drive to their next closest location.
Went there two times prior coming to do car work. Was told that I could borrow a wrench tool kit when i needed to do the work. They told me that I could use it completely if I stay in the parking lot. Same answer from two different people. When I go there to do the work. I got 5 different answers about the loaner tools. Told off the bat they didnt have any wrench kits. Was told they did but to rent. They were broken. They had none again. And flat out said they woulnt give them out. Communication is key and this place has seemed to have lost theirs.
I love this place, good honest people behind the register, bought 2 batteries for my truck the autocraft gold about a year and a half ago. I have had some weak charging issues. Had them load tested and with not having my original receipt they warrantied them on the spot. You just cant get much better than that.
I went in for questions and window shield fluid. Robert and others helped me to locate the fluid and Robert was very informative to answer my concerns about my cars AC. I will definitely go back if I need anything.
Really help me with the problem with my car explain what was need to fix π
Stood in line for over 20 minutes to get help then they didnt even have enough of one kind of lug nut and guy wanted me to get 3 different kinds.
I came as they were closing having trouble with my battery and they fixed it for me, just minutes before they closed. Amazing service. Michael is amazingly helpful.
Cool place and down to earth people who work here and make sure you get what you asked for..I will always choose this place over oriley or auto zone..
Marla is so nice and humble. And her manager was cool. Definitely not going to Auto zone lol
Very helpful employees. Very sexy.
Juan us the manager and was great with assisting me with a battery replacement. This is my second time visiting this store and always a pleasant experience.
Good place to buy items for your vehicle
Good prices and savings if u buy on line
Exelent service by the clerk Anderson
Great people and service compared to other automotive part plsces
Please update your location in google so people dont drive here when youve moved to Irving
Only helpful and if your a man
Great place, they had the parts i needed in stock unlike oriellys and autozone
Jose was very helpful. He helped me install my wiper blades in the rain!
You get better service if you are a aspamick not a white person they prefer the Mexican culture overall other individuals and treat them better then normal white person
Much better price than others
I had my computer diagnostics run for free. The worker was helpful and patient.
Good prices goodcustomer service
Nice place for car parts
Waited in line here for over 20 minutes while one person was helping customers the rest were eather talking with each other casually or playing on their phones i left just put my stuff down and left
Had a part that other auto parts like autozone, did not have! Life saver !!! And staff very knowledgeable
They have the best customer service!!!ππππ
Great store
They wouldnβt let me return an unused part. They told me it was used. The Manager Jesus needs to work on his customer service. He was very rude.
Much better prices than auto zone.
Closing up shop. Everything on sale.
Excelente people good Service good prices
Michael kindly installed my bulb π and the other guy, the fat Hispanic kinda looking said I would need to go to the mechanic at first before Michael offered π€ Thanks Michael!
Never bee there get it right
Employees very helpful
They need more counter personnel and a cashier for customers that dont have any questions
Good People Service all
I dont know nothing about cars parts, but one guy works there has explained everything about what I need, Im very thankful, not only prices, service is excellent too. βΊ
I was there looking for a product, soon as I asked right away they told me they donβt have it, but theyβre not even look for it I went around the store and I found it myself
Youre wasting your time going there these people know nothing nothing whatsoever and you have to wait forever to get anything episodes
Seams to be a well stocked store.
This location is now closed as of January 2020
Great service! Iβll go there anytime.
Great people and customer service
50 percent off closing sale
Was denied service in the middle of the day due to inadequate staffing, while looking directly at no fewer than two available employees capable of doing the job.
Just another auto parts store. They had what I needed, thats why I go there.
They dont even know how to install wiper blades, when the service is clearly included.
Fast friendly service.helpful
Very helpful staff.
Friendly service!
Good service
Great customer service
Not bad
Great products and prices
The manager lied.
Had what I needed matched others price
Update your store hours!
Good CS
Great employees
Knowledgeable personnel
Dont exist