Limon, was the best salesperson that I have ever encountered while trying to purchase a car. In addition, he was friendly, courteous, knowledgeable and displayed excellent customer service skills at all times. Also, he made for car buying and awesome and enjoyable experience overall as well as I would recommend my friends and family to him.

Enjoyed very much my experience with Limon, very patient, answers all of your questions and will help you find the right vehicle for you. Thank you for all of your help.

Mike M with Don Herring Mitsubishi in Irving is one of the Best salesman I have had the honor or working with. He is honest and outgoing. He will do all in his power to make you happy. He even came in on his day off (because I had the same day off) to close on the deal. He even took the extra time needed to make sure that I understood everything about the New 2022 Outlander and all of its features. He could have had someone else take over so that he could enjoy his day off, he chose customer service over his own time. I am very grateful that Mike M was our salesman!!!! The warranty programs are one of the best you will get on a new vehicle! I definitely recommend Mike M with Don Herring Mitsubishi of Irving!! Thank you for all of your hard word Mike M.i hope that you are able to get another day off to play Tennis!!

I am happy with the vehicle and the price. There was some confusion and errors in the financial terms but they were rectified to my satisfaction once I brought them to the attention of the Sales Manager.I would recommend this dealership because the Sales Manager took steps to resolve my issues even after the sale had been completed and I had taken delivery of the vehicle.

Amaizing sales people, I was helped by Limon. Attention to detail, explained everything and answered all of my questions. Pleasant experience every time, this is my second vehicle here. Don sales manager was awesome, helped me get a great rate. Thanks guys.

Limon was an amazing salesman! He made it an easy process. We will be back!

The experience was great. Brian was great answered all our questions and guided us through the car buying process.

The young man in finance (Aaron?) needs to check his attitude. When it came time for dealing with my trade in and it required my daughters signature, I asked how we were going to do that since she lives in Oregon. He snapped that it needed to be done. I had to snap back and tell him that I was asking a serious question and would like an answer. THAT was the only bad thing about the whole experience in dealing with Don Herring Mitsubishi.

Limon was amazing, definitely ask for him if you want the best experience. He is very knowledgeable about the product and answers all of your questions. Our purchase went super smooth. We were in and out, definitely recommend!

Excellent service and very friendly staff! Bought my Mitsubishi Outlander there a decade ago and they keep it maintained and running great!

We’ve bought three vehicles here at Don Herrimg, this is now our fourth vehicle and Limón has been the best sales person. Thank you for your kindness and determination to help us.

Great service wonderful people. 2nd car I bought for them. Mike and Limon worked with me on my tradein car even though it had major hail damage. Gave me what I owed plus some. I will continue to purchase my future cars from Don Herring Irving!

Always a great experience with the team at Don Herring Irving. Went in for an oil change and was taken care of completely. They were able to complete a recall item for me and had me back on the road quickly. Thanks again!

They come out to greet you. Their customer service is above average. Kevin was very informative and professional. Awesome!

Limon did us right on our new car purchase would highly recommend.

Brandon was excellent throughout the entire sale process. He was thoughtful and knowledgeable while we were trying to decide which vehicle would be best for me. I’ve already recommended Don Herring to several friends and family members!

Limon, the best salesman in DFW. I didn’t think I would get approved, came in after I set an appointment with him and hmI was in and out, got me approved in no time. I drove away in my Outlander Sport. Definitely come and ask for him if you want a great experience.

Great experience with the Service Team. First off Chase was super helpful in quoting me prices and working with my limited car knowledge, as well as was super friendly in person when I brought it in. I brought my car in for an inspection and to get my brakes done because I was told during the state inspection that I needed them done. Turns out, I did not need brakes, and Kevin called to let me know that and worked with me to get the best price on what ACTUALLY needed to be done. Turn around time was great too.10/10 Great Service

Great Experience, Sales man Limon was very helpful through the entire process, made it super easy and quick. Greg was able to help in our financing at a great rate. For a dealership, this place is very easy going definitely recommend.

Worked with mike and it was a breeze, actually listened to what I wanted and needed in my 2022 Outlander. They helped me get out of my previous lease into and better vehicle, once again thank you Mitsubishi Of Irving

Ask for sales man Limon he is phenomenal helped us get in and out in now time. Also, staff is professional and very helpful. Greg got us approved at a great payment. We love our Outlander. Definitely recommend Don Herring if you would like to be treated like you deserve.

Limon was very helpful, attention to detail and very determine to help. Bought a 2018 Outlander, definitely impressed with the great service received. I will be coming back to buy my daughters car in a few more months. See you soon again!

After a few issues and hiccups we were able to get into a vehicle that suited my needs! David was helpful and even though my credit was rough and we were not on the same page initially I was able to get a car I liked. Greg in financing was also helpful and funny answered all the questions I had and ensured if I had any questions to just give him a call!

The Irving store handled me with respect and grace! I will continue to do business with them. Thanks to my sales consultant Brandon, for taking time out for me and my family to feel comfortable making this big decision and purchase!Vanessa BrownPower Sessions By Vanessa

Always efficient service. Everyone is polite and professional. Kevin Rodgers always gives great service.

Great service team. Efficient and knowledgeable mechanics, service advisor (Chase) made the entire repair process an ease as well as kept us updated on status. Chase also let us know about the next service due and the price. I have bought 2 cars from here and I recommend the entire staff for sales and service.

Everyone at the dealership was extremely helpful, knowledgeable and kind.Due to a ridiculous new rule on my current lease, a few hoops necessitated jumping and they did so without hesitation.Thank you so much Don, Greg and Ben.You guys rock!

Chase and Kevin were great and very much appreciated. Thank you guys.Kym walker

Service department is Great Lakes check everything for you. If its something wrong they come first to tell you about and explain it to you. Big smile treat you like family. They take care of you well.

Limon, my sales rep was absolutely amazing!! Very knowledgeable about the vehicles. Got us in the right car for us!!! Thank you!!Brigitte Brewer

David was awesome from beginning to end !! He called the next day to see how everything was going. We will definitely be using him for ALL of our purchases from now on, We will follow him wherever he goes !! He made the process go so smoothly I hate looking at cars because I don’t like dealing with salesmen but David changed that !!! He was fun and outgoing knew his stuff and was very accommodating!!

Limon is very knowledgeable and provides great customer service. Highly recommend going to him for the best service,

We thoroughly enjoyed our car buying experience due to Charles and service that we received from him as well as Don himself!! They made the process VERY easy, they finished the paperwork before we arrived so all I had to do was come and pick up my new 2020 Outlander!! I got a great deal on my trade-in and the financing was extremely easy to navigate, they have a ton of options for financing!!! Overall I would give my experience a 100/10 and we are forever sending virtual gratitude to Charles!!!

Raul was great with helping us buy our outlander sport. While they figured out the Financials he let us take the car then when it was time to sign we came back and boom we were done. Thank you and would recommend them to anyone. Also we dont want to forget about Greg!! Super nice guy and very informative in the signing process!!

Very pleased with customer service. With limited supply of vehicles, Sales person was very helpful with search of vehicle and test drives. Thank you guys!!

This facility always get my car right. Ive never had a bad experience since I bought my car from this location. Awesome service workers..

This dealership provides Luxury brand level customer service. Mike, Greg and Aaron provided phenomenal customer service and we will be highly recommending them to friends and family.

It was great! My husband said they were thorough and provided first rate service. Couldn’t be more pleased.

Great and fast service! Had to get a new FOB and get it reprogrammed for my Evo and it was fast and the staff was very helpful and kind! I would recommend Don Herring again!

Limon was really helpful with me any family I walked from the dealership with 2020 outlander my first time getting some one who really care about good costumer service

I went to the Plano location and the staff was great. They worked hard to get me into the vehicle i wanted. They didnt have the color i wanted l, but were able to locate one at their Irving location and again I had a great experience and got the vehicle I wanted. Thank you all for you diligence.

I paid new car price for a car that turned out to have 6000 miles but was told I would still get full warranty.2 years later the AC went out on car. Service dept. charged $290 just to look at car and diagnose. I was told AC compressor was bad and they don’t have the compressor for the Mitsubishi I bought from this Mitsubishi dealership, and they would have to special order this part with no ETA and it would be over $2000 for the part. I didn’t feel very appreciated when leaving the car picking it back up or with any employee interaction.

Service manager and staff were phenomenal. I did not have many questions after the service because everything was explained clearly and I detail. Chase was very friendly and helpful. I never have problems when I visit this location (Irving)! Thank you for all you do!

Limon, was very attentive to our needs and direct us to the perfect vehicle. We are very happy with our Hyundai elantra. We apreciate the Great Customer service. If you are buying here ask for Limon, to receive a great experience.

I have always been skeptical about what dealers say in ads, but I have to tell ya our experience with Don Herring was great. We had been stalling for weeks on going to purchase a new vehicle. Finally we woke up this morning and said let’s give it a try we did and everything he told us were proven facts. he helped us get into a car we had not even planned on getting. It was a very smooth and easy process. The best car buying experience ever. They really do work very hard to get you in a car. Great customer service. Thanks Ben and Greg. You guys are the best. I would definitely recommend going to see them.

Horrible service !! Unprofessional and the advertisement does not match the in store deals. Waste of time. NO Inventory in stock. Unexperieced sales crew.PLEASE offer a better establishment for your business organization for your customers.Customers deserve the best !!

Well, did the application on Wednesday, 5/5 got a call to come in and finalize everything! You would think finalize means I provide my documents and I would be driving off in my new car? Nope, wasn’t the case at all. Got the run around, blah blah blah oh the banks are closed now. We will call you Thursday, 5/6. I didn’t hear from them Thursday or Friday. Call today Saturday 5/8, oh the manager should be calling you shortly with the details! Nope still haven’t heard anything! No worries!! If we can’t do business at least call you’re customers back! 2022 Honda Accord Sport!!! Super happy! I guess some things work out for the best!!

Super customer service received from Limon, definitely recommend him to receive great service

I went to this dealership thinking they be able to help me. Well I went about a month ago till this day I haven’t heard anything back from them. I keep leaving messages for my sales guy to call me and yet no call back. Then when I call they tell me his busy or that they will make sure that he calls me back again still waiting. If you couldn’t help then say so instead of ignoring customers then they wonder why customers get so upset and leave bad reviews. I wouldn’t recommend going there if you want to be ignored.

Go to Ben in Irving! Great customer service! Got me into a new vehicle with no hassle. Loving my 2022 Outlander

I went yesterday to get my oil change and was told i would get a car wash as well. Well an hr and a half later no wash and i guess they did the oil change if they lied about carwash who knows if they lied about oil change.Update: So Kevin the service manager called me and apologized about the service i was given and offered to make things right. I was able to send my boyfriend to go get it washed and detailed. He brought it home looking great! Kevin definitely made me feel like he cared and had great customer service! Im very happy

Very good experience and Brandon C was very knowledgeable and helped us get into the car we wanted!!!!

Second time buying a mirage through these guys. Good experience, relaxed, not pushy overall a great vibe.

I had the best experience I’ve ever had buying a car. My salesman was Charles who was awesome got me what I needed. I would definitely recommend anyone interested in buying a car to stop by Don Herring Mitsubishi and ask for Charles.. There warranties are great the Power Tran warranty is not your normal 100,000 miles is extended for as long as you own it, but only good at there dealerships. Also for the first year if you get any door dings or any small dings they will fix free and any rocks that ding the wind shields they will repair the for the 1 st year. I don’t how long it’s been since I bought a car and they filled it up with gas. Well’ Don Herring did!!! That’s was so awesome 😎 Keep up the great customer service. I look forward to seeing Charles today to show me how everything works!!!!! Great job ! If you are looking for a car check out Don Herring Mitsubishi.

Ben showed excellent customer service. He answered all my questions and I am very satisfied with my brand new car. I will definitely recommend this place to my family and friends.

Charles, Greg, and Ben were great! The experience was very pleasant and made the purchase fun. Great guys! Thank you!Edit: Apologies this was supposed to be 5 stars, not 4. The team in Irving deserves every bit of praise. Thanks again!

Gave me 5x value for my trade in compared to Don Davis Nissan in Arlington. Warranties here are much better (3x value) better than Nissan as well. No I didnt have a bad experience at Nissan- Nissan just isnt worth a dime, nor your time, come here instead.

Limon was amazing, great customer service and attention detail.

Great customer service! Very nice!! Got me into a new vehicle the same day little to no hassle

I contacted Don Herring service Dept. for Information regarding an appt to service my vehicle, being that I was a new customer Manager Kevin and Chase did an fantastic job of making sure my needs were met with my vehicle maintenance. Chase was excellent at the discounts I was granted on the company specials. Thanks guys

Love coming to this location to have all my car service needs, I feel as they are being honest with me, accurately diagnosing repairs that are needed and not feeling pressured. They greet you by name showing that they care to know you and just that would make me never take my car elsewhere.

Even after being promised that my service indicator would be properly reset, the indicator was not correctly reset. The indicator does not count mileage like it should, this is the third time I have had an issue with this reset procedure. I told the service manager that this is a recurring issue. He assured me he would personally verify that this was correctly done, it was not correctly done. I feel that I have reason to question if the work is being done to factory standards.

I have yet to have a bad experience buying a car at Don Herring Mitsubishi in Irving.I drove out with my 5th purchase from this location today and it was by far my best experience.. From my salesman, Ben H. to Aaron in finance (and Greg), I couldnt have had an easier time buying a car.If youre in the market for a vehicle, go see Ben in Irving.Edited to add:Took my car back to have the remote start installed on 4/28. I dont know who actually did the install, but Kevin made sure I was taken care of and driven to and from work by Javier, who was a very safe driver.Kevin and Javier were both extremely kind and courteous.

Only good thing is I was able to get my car through the bank and all because it was the holidays, other than that I hate this car, wasnt even my 1st choice. Service dept was nice too

The guys at Irving are absolute life savers. I had work done to my car at another body shop. It was so horrible! The guys at DH did an assessment on my car to see what the issue was. Fixed it right the first time. My family owns Mitsubishi’s. I recommend these guys to them every time, for all their car needs. Even though it’s a 45 minute drive from my house. I still commute because I know my car will be handled correctly and I will not have issues.

The Sales consultant Mr Mike hes a good salesman. And very patients. He help us even past closing time. We love the car that we bought and we enjoyed it. Everything is great. I will recommend this dealership.

Hands down easiest process in buying a new car for the best price! Thank you Don Herring Mitsubishi! Come see Brandon Chappa! Total time from handshake hello to handshake congrats 2 hours. Best service ive seen in a long time!

The sales staff was great and Greg was super helpful will go back if I ever need another car

Thank you very much to all the staff of the Service Department for helping me make the best service decision for my ES Outlander. Very attentive, friendly and efficient. They shared information on preventive maintenance, I have no doubt that I will follow it up with Don Herring, Irving.

I was treated with professionalism and respect. They exceed my expectations. David was an excellent salesman.

I had a horrible thing happen 4 years ago. With 4 repos due to a divorce, no one would help. But Brandon and the team got me in a 2021 outlander sport! I am forever grateful and a customer for life! Brandon is the best salesperson ever! Ask for him, he will treat you right!

This is my second time at this location and every time I went they always been very courteous very nice I had no problems. They wash my car rotating my tires and I just went in for a oil change and the front end alignment and I enjoy that l was in and out very fast service.

Great team from sales to detail. The credit amnesty program was right on time. They sold me exactly what I needed and got me terms I could afford. It was an awesome experience. Good people good value good automobiles.

Easy to make a service appointment and competitive pricing for routine maintenance. They also had a play area for my kids. Just wish the TV would have worked.

I have been their customer since 2012 and have not switched. 😊I am 100% satisfied with all they do and how they professionally handle their business.

Very great service with affordable pricing

I was satisfied with the oil change and the alignment that was done. I also got the works car wash and cleaning and was very disappointed in it. It looked like they used the same cloth that was used to polish the dash on the windows. An oily film was left on windows that is hard to see through. The cup holders were left dirty along with the inside door handles. The dash was left all streaked and looked like the polish was sprayed on and left without wiping. The carpet was still dirty on the passenger side. Chances are we will not be doing here again since this was the second time doing thus service at this location.

Great experience! Very nice people, to help us through the buying process. Car is awesome! Totally suits me! Very happy!

I always have great customer service when I bring my vehicle in for service. I will ALWAYS bring my vehicle to the Don Herring Mitsubishi in Irving Texas dealership for all my service needs. Again, thank you for making me feel like part of the family.

This service team Rocks...hats off to Kevin & Chase @Don Herring Mitsubishi in Irving. My car 2011and was needing service 96,000 miles and everything they stated that needed to be done was right on point. I trust these guys as a woman thats BIG !!! My baby runs like new!!!

Really enjoyed Ben as our salesman! He was delightfully informative and very personable!

I had a positive new car 🚗 buying experience.. The salesperson was understanding to my concerns and was very helpful.. I will be a repeat customer...

Helped with O2 sensor plug that was extremely tight did excellent job 2 thumbs up

Not enough updates for the 2 month long Service on my vehicle.

The guys in the service dept. have always been professional and kind. I dont even get upset when something is wrong with the car because I know they will always take care of me. Thanks so much guys!!

The team was great, and very fast. I also cant complain about the price, so it was a great win/win situation! Thanks guys!!

Has the best customer service and always work with u love this place and the service team

Mike do a good job explain every detail ....Way to go

Was very happy with Brandon at Don Herring in Irving. Very friendly and professional. Was no sales push. Id highly refer anyone looking to come on in to Don Herring Mitsubishi. Satisfaction guaranty

I tried to buy a car remotely. I messaged my internet sales person for 4 days requesting a video of the car just to see it before I purchased the car. On the 4th day they finally got me the video. I made an offer on the car about an hour later. A couple of hours later they messaged me back that the car sold the day before. VERY disappointed.

I was told that I was pre-approved over the phone by the internet manager and when I arrived I never met with the person that told me I was pre-approved.. I met with another sales person and when I asked the question as to why a 3 year old car was as much as a new one a sales manager came out and tried to fast talk me and tell me that it wasnt but there were added charges.. Do not recommend because the credit amnesty program is just a ploy to get you in there.. never again.

Smoothest, easiest car buying experience I’ve ever had. Mike Maulsby is a professional that will take care of your needs and fight for you! Will be doing business here again

Words cannot describe how well I was treated and how quick my purchase was handle. I don’t have good credit due to some debt issues but I got a dream deal on a new 2021 Outlander. Would recommend !

10/10 highly recommend! Kevin is awesome!

Worst experience I have ever had. Salesperson was horrible. Seem not to care and had to keep repeating my questions. Was not professionally dressed. It was a great waste of my time. Was not told about credit amnesty and the 4500 dollar down pay assist turned into 8500 dollar down payment with 600 dollar a month payment. Will NEVER go to Don Herring again nor will I recommend any one. Very disappointed!!!!! Did not meet person I had appointment with. Went to the Irving location.

Chase is awesome as always!!!! Best car boyfriend EVER!!! I had no idea Mitsubishi offered those with the purchase of a new car lol I love it here!!!

They are liars and false advertising. Their radio commercial is completely misleading. You dont get the $4500, they just told me they put it towards the bank fees and I needed $,3000 of my own money. Dont waste your time or energy coming up here.

Had a great experience buying a new car. I walked in and said what I wanted, they were able to facilitate and we had the deal done in just over an hour.

Brendon and Aaron were great thanks so much 😊😊😊

Very courteous and professional. Explained what was being done. Extremely satisfied.