I have been coming here for so many years now because they continue to be upstanding and wonderful. They’ve never tried to charge me for something that isn’t broken, and they’ve been fair on price for the work I’ve needed done.Part of the reason i have kept driving a Volkswagen is JUST so i can keep coming back to this place for service and know i won’t get ripped off every time i need standard maintenance.THANK YOU V DUB! 🤍
First time customer very impressed! Had front brakes and rotors replaced, transmission service, and oil change. Very fast and reasonable. I dropped my car off at 8am and received a call at 1:30pm its done. I will be going back.
Great staff, friendly service, very reasonable rates. They will take great care of your beloved European automobile.
I got my transmission swapped here for my Audi s4, about 2 years ago, still holding up just fine, although they did not have the ability to code the transmission to the car, and I was only given the option to get it coded at the dealership, but the dealer said they did a good job car looked okay.
I couldn’t be happier with these guys! Super nice, super informative, didn’t talk down to me because I’m a woman (happens a lot) - would 10/10 recommended these guys! Also super affordable which is a huge plus! I can say these guys are not out to just get your money - they care about their customers and their cars.
Brought in a mk6 GLI with AC problems. They fixed my issues and had my AC blowing cold and quiet while explaining everything and answered all the questions I had in detail. They were very honest with the potential cost throughout. Highly satisfied with the entire process.Do yourself a favor and take your VW / Audi product to people who actually understand these cars. It will save you time and money while getting the best job possible. I even called a few weeks later and they answered some questions over the phone and sent me in the right direction for fixing a minor turbo leak my GLI had. When things go wrong on my VW and I cant fix it myself V-Dub Folks will be the professionals I take it to.
Great place. I have taken my Audi A6 there for years. Much better prices then the dealer. They do the work and get you back into your car quickly too. By the way, I did buy my car new, but with their help it is 9 years old with 300,000 miles on it. I love these people!!!
Just the best! My niece had been having major problems with her Jetta and 1000s later with no fix or even definite cause from dealer V-Dub fixed the issue and proactive service for 100s so when I had warning lights with my Touareg (after a regular maintenance by dealership no less), I promptly took my car to Ben. The mechanic fixed and I was out in less than 30 minutes. I can only imagine how much $$$ and how long it would have been at the dealer. No one else will ever service my car.
Excellent service. Really good customer experience.
I wish I would’ve found this place sooner!! I have been looking for a place that works on Volkswagens and doesn’t rip you off like the dealerships. Ben was so awesome and super honest on what my car really needed to be done! I went in thinking I would need multiple things repaired (according to dealership) and they didn’t take advantage of that. I’ve only have had horrible experiences with repairs and this is the first place I’ve ever had a pleasant experience! The prices are very reasonable too! Everyone here has been so nice when I go in and they answer any questions you have. I will be a forever customer for now on! Thank you guys for taking care of me!
Highly recommend these folks.
Mike from V-Dub Folks is a lifesaver. Our car battery suddenly died on us while we were out. We found no success getting a jump from others and had been waiting hours for a tow. Then suddenly, like a gift from above, Mike pulled up next to us and asked if we needed help. He had special equipment with him and seemed to know our car inside and out. After trying several methods, during which he kept us calm and informed, he was miraculously able to get our car to start. Mike is incredibly knowledgable and truly one of the friendliest people you will ever meet.
They always take care of me.
Truly professional place with great service. Ben (the owner) took care of me right away, when I told him my car was making an unusual noise he squeezed me in and let me know exactly what was wrong. The prices are fair. Highly recommend going here if you have a Volkswagen! Trustworthy, fast and affordable.
The best place to get your German ride serviced. Ben and his team are the best.
I highly recommend this place to anyone that owns an Audi or Volkswagen. After calling around to several shops I found them to have the best pricing. I took a car to them last year to have them reseal the camshaft girdle cover. In the process of them repairing that they noticed another issue that could have been a very costly repair but were able to catch it and take care of the problem. Ben is always honest, straightforward, and very informative. I am now a return customer and will only use them for any service needs. Thanks VDUB Folks for great and honest service you guys are amazing.
They did excellent work. Brought my car in for carbon deposit cleaning. Once they starting into the car they found that the water pump was leaking. I asked them to take pictures of the carbon deposit cleaning. I am more than pleased with their work. Im amazed they did all this in one day! And the price was more than half the price a dealership quoted me.
Great work at great prices. If you are near stop in and get some work done.
The knowledge and Integrity from V-Dub Folks is amazing! I have came to this auto shop for a simple oil change and other repairs underneath the hood. V-Dub Folks have never failed me. The prices are very reasonable, the mechanics work as fast as they can even when they are backed up to make sure your vehicle is repaired and ready for the road. Great customer service and relaxed atmosphere. Thanks again.
My move to Grand Prairie was necessary.The need for a knowledgeable maintenance, repair shop was important to keep my 2005 Beetle in tune.I was caught off guard when my Beetle neededthousands of dollars of work.V-Dub Folks did the work perfectly.It was well worth the price.I did shop around.Nathan oversaw and explained all facets of the work.Nathan is, V- Dub Folks.The technician Doug, is master class.I whole heartedly recommend V-Dub Folks.Nathan is, V- Dub Folks.Their tech Doug (?) a master technician.I can 100% recommend this company.
Great folks, great service.
So Ive been promising my car she was going to get an upgrade. I took her to the dealership to have an oil change and they offered a free all points inspection. I obliged as to not pay the diagnostic fee. Sure enough a LONG list of repairs. I thanked them kindly and exited the premises. Fast forward to today!!! My girl got the upgrade that Ive been promising her. A 1/4 of the cost. A BAZILLION PERCENT better customer service and mechanic service that my car has got since warranty expiration. This reminds of of back home. Honest. Trustworthy. STRAIGHTFORWARD. IN 2020💪 tucked away in DFW. If you have taken the time to read this review, then please know getting you in is much shorter. Ben and his staff are EVERYTHING!!! I drive VW and THIS is it for me. No matter where I live in Texas this will be my go to. The reviews are REAL!!!! A review is an understatement. Hurry up and call. Right now!!! 😁 No seriously get over there!
This place is incredible!!!1. The location is far enough off a busy road that it is very accessible and safe.2. The honesty of the service advisor and laid back atmosphere is awesome!!3. Their pricing is VERY competitive4. They are competent5. They don’t treat like a wealthy person(which I am not) because I drive an Audi. They treated me like everyone else.6. This could be an endless list... just go for you German auto needs!!
The greatest experience and pricing I have received on a major vehicle repair, perhaps in my lifetime. My daughter’s ‘98 Bug is running like a champ, Ben, Jerid and staff have my full referral and recommendation.
I love VDub Folks! Ben and his team have taken care if me over the years with quality service. My Jetta always comes back like new!
Ive been talking my car here for about 2 years now. The owner and staff are really friendly, and they work on your car quickly. Theyre very reliable and affordable, depending on the service you get. They take great care of your vehicle.
Great guys
This is the ONLY place i trust to be honest with my car needs. The employee was so clear and told me the truth about what i actually needed after 3 other locations tried to sell me all new brakes. My car has been awesome since i brought it here and it was about 1/5 of the price of what the other guys wanted to charge. THANK YOU for being a trustworthy location !
I am a new mother of a 7-month-old, so believe me when I say I do not have time to be writing reviews. This alone should tell you how much I LOVE the guys at V-Dub Folks. After a harrowing experience at the dealer (who keeps a mother and baby waiting an extra 45 minutes just to pull the car around??) - we headed over to V-Dub Folks where we were treated as welcome and independent-thinking customers. They replaced my rear wheel bearing while I waited (with no prior appointment) for UNDER HALF the cost of the dealer ($241.50 instead of $576.95) and recommended only necessary future maintenance with a timeline noting the time/mileage before those suggestions would become more urgent. (So helpful in lining up my finances and making the most of still usable parts.) To top it off, on my way out the door David (my hero) noticed that my keyless entry was not working. When I told him it had not worked in over 5 years (ever since the the dealer told me my keys needed reprogramming to the tune of $90) he asked if he could try putting in a new battery. He did, it worked, and my life is forever changed! Not only can I unlock my car with my hands full of baby, but I have finally found a repair shop I can trust. Did I mention they let me keep the battery? Its the little things... and the fair prices, and the trust.HIGHEST POSSIBLE RECOMMENDATION
My go to place.
Professional! Great service, they treat you like a true customer, and the timing of the service is impeccable! V-Dub Folks really do strive for high quality and their employees reflect the owners influence. Thank you
My husband will not trust anyone but V-Dub to fix our grandson’s Volkswagen. They are friendly, knowledgeable & fast. Highly recommend.
ALWAYS FANTASTIC SERVICE AND PRICING,NEVER DO ME WRONG! ALWAYS DO A GREAT JOB ON MY CAR HIGHLY RECOMMENDED
Excellent customer service! Made me feel welcome as soon as I came in.Impressive to say the least. I will refer V-Dub to my family & friends for sure.
Best place to bring German cars. Better than dealership with out the insane markup!!
They are the best. Saved me a LOT of money with replacing my door handles on my 2002 New Beetle.THANKS
Cant say enough about these guys. Theyre honest and know these cars inside and out. I started coming here after Lord of the Rings tried to con me into buying a new transmission for $5900.00. I didnt even need a new transmission! I am thankful that Ben is an honest owner and saved me from spending thousands on an unnecessary repair. Now, I would never dream of going to another shop.
Best VW service ever. Ive been taking my VWs here since 2009. Ive had all kinds of things done here, from oil change to having a transmission dropped and replaced here. Most honest group of ppl too.
Wow, best service ever!!! Not overpriced, fast and efficient!!!! Will definitely return and highly recommend!!! 🥰
Great reliable, professional, courteous service!!! Awesome work and great customer/car service. Recommend for your car service!!!
During our March road trip to Dallas from Colorado Springs, we ran into some car troubles on our 06 Passat. Given our limited time in Dallas and the fact that it was a Friday, these guys not only made our car a priority, but it was a 1/3 of the cost we originally estimated on the repair. Because they were fast, extremely friendly, and affordable, we were able to enjoy the rest of our trip and make it back home safely. We wish we lived in Dallas or had a V Dubs here in Colorado Springs. Theyre absolutely wonderful to work with!!
Great service . Trustworthy, knowledge and good price
Excellent work and trustworthy crew. Only place that I will let work on car.
Always receive excellent service and fair prices. No twisting your arm to buy this and that, just reliable service on the things you need
Great mechanics. I took my 06 Passat to several other shops within this past year and spent countless money on repairs just to keep having the same problem. Brought the car to this shop and the next day it was ready at a fraction of the cost of other places. The problem has been fixed and it drives like new again. Thanx so much for the honesty and integrity you guys put forth. Will definitely be coming back again.
Great service, pretty quick & reasonably priced.
I trust these guys. Theyve proven to me to be honest on multiple occasions. Quality work at prices well below dealerships.
Service here was quick and easy. The staff seemed very knowledgeable about the problems I was having with my car and they broke down repair options in a line item format for me to view. Overall V-Dub Folks has proven to be a superior alternative to dealerships in value.
Legit shop take care of you every time highly recommended
Only mechanics I will bring my Audi to. Extremely honest, thorough and expert. Also much less expensive than dealerships.
Drive the extra mile.... These guys are worth it!!HonestFriendlyReliableWhat more do you want when it comes to the ones you love.Dont you want them driving a safe reliable car...V Dub will make it so.
I made the mistake of going to the Lord of the Rings shop, were I was told my 2010 VW CC was not worth fixing and they quoted me $2000 to replace gear shift assembly, and they told me most likely my car would still not be running right. So I was out a diagnostic fee and tow truck charge at this point. So I decided to get second opinion and called VDub Folks, they told me to bring it in and that they saw no reason to scrap my car. So I paid a 2nd tow truck to tow my car to the shop. Nathan at VDub Folks actually went through the trouble of thoroughly diagnosing my car and did need to be replaced but nothing else was going on other than the gear shift assembly and a leaky radiator. He quoted me $1300 to replace the gear shift assembly and $600 to replace radiator, all under what I was quoted for at Lord of the rings shop. So now I have my VW CC running great thanks to Nathan. I am extremely happy with their service and would recommend Vdub Folks to any VW owners.
Excellent service and fair price my Golf 2004 feel like 2018 thanks Ben and the guys. This place is the best E R for european cars.
I’ve had my 2016 Audi A7 brakes fixed and my 2008 Volvo XC90 air conditioning fixed within the last few months at V-Dub and I saved HUNDREDS of dollars vs. going with the dealership. I cannot believe I found such a great group of honest people. They are quick, honest, and accommodating. It’s a drive from Southlake but I will NEVER go anywhere else. Thank you for such great service. Rebecca
Honest and upfront. No pressure for exrta services. Advised and given options but never steered to anything.
These guys are fantastic. Good prices, excellent service, and great communication. I have taken my VW TDI to them a few times to have various things repaired and they have not disappointed.
I have been going here for almost 15 years. I have never has a bad experience with Ben or the mechs. Buying parts or service the guys are top notch. I just got a new to me VW and will be headed over here.
V-Dub Folks is without doubt, a professionally run, well organized garage. But its not a detached, cold kind of professionalism where the customer is churned through as yet another number. Rather, they seem to be about getting to the bottom of the problem as clearly and concisely as possible while taking the customers needs into thoughtful consideration.Over the phone, both Ben and John were very calm, clear and easy to talk to about the problem with my car. The same was the case in person, when I dropped it off.TLDR version: They diagnosed and fixed my car on very short notice, did it quickly, accommodating my needs, and allowing me to keep to a tight travel schedule.The details: Halfway through a 3000 mile road trip with very little leeway for delays, I concluded my 2004 Audi A4 probably had a mechanical problem. Combined with unpleasant experiences caused by other drivers upon my arrival in Dallas, I was getting a bad feeling about the trip. I could feel the stress level rising even more as I realized everything could be completely thrown off schedule by an unexpected visit to a garage.From my over-the-phone description of the problem, John immediately ordered a replacement wheel bearing so that the part would be available when I dropped off the car during the lunch break of a business meeting (instead of forcing me to interrupt a morning portion of the meeting, for which I had traveled so far). He also reassured me that the work would be done by the end of the day.This was a big deal for me because I needed to leave that day for another important event.What I had thought were noisier than expected new tires breaking in, turned out to be a failing wheel bearing that didnt become obvious until I was in Dallas. Rather than risk a breakdown on the way home, I googled Audi dealerships and was surprised to find the very highly rated V-Dub Folks nearby. Taking a chance on the unknowns of a non-dealership, from the first phone conversation, I felt confident it was the right decision. While first impressions certainly count, these guys dont just talk the talk. At least for me (and it also seems for the others posting reviews here), they did the work as promised, and did it on time. As a result, I had a fun, safe, stress-free drive home (I really enjoy long road trips, otherwise I would have flown, but then never would have had the pleasure to meet these guys).I won’t know if their price was competitive until I ask my hometown garage, yet it seemed reasonable to me. Most importantly, it gave me peace of mind and possibly avoided what certainly would have been much more costly (in time and money), had something gone wrong while on the road in the middle of nowhere.John even offered to mediate on my behalf in case the car had problems on the way back, should I be stuck dealing with a small-town mechanic unfamiliar with German cars! (reading another review here, I see theyve done this for others already)Though I am happy with my local independent VW/Audi garage, they sure could take some pointers from V-Dub Folks!Hats off to John and Ben for defusing a potentially very stressful problem and making me a very happy driver as I set off directly from their shop in my fixed car on the homeward leg of my travels.
I had the best experience with these guys on New Years Eve. When everyone else had closed they stayed open and even waited for my tow truck to arrive to bring in my VW. They tried everything that they knew of that might get my car fixed. Even after a few things did not work they kept trying even though I just told them that I would be back after New Years. Right before I left they came in with the great news that my car was working again. They had continued working on the car right up until the last moment. The car has been prefect since then. From there they also took the time to explain to me what the problem was in order to avert a similar issue in the future. In sum, I will definitely come back to these guys for anything that my Volkswagen will need in the future. They were honest, service oriented, and hard-working. A real winner all the way around.
Lve done business with these folks for many years, since back in my aircooled VW days to now with my daughters V6 Passat.Their integrity, honesty, and helpfulness is the reason I will always reccomend them!Skip the dealership, and go see V-Dub Folks!
Great mechanics for German cars. Got my Audi fixed real good.
Excellent service, reasonable price for service provided. No hassles upselling with a bunch of stuff you dont need. Highly recommended.
Great Service! My car needed a new transmission and they called around to try to find me the best price.
Love, love, love this place and dont know how Im ever going to replace it, now that Ive moved away. Ben, John, and the rest of this crew have kept my wagon going long after I thought it would give up the ghost. They have tolerated multiple requests to find whatever is going to leave me stranded on the highway in nowhere, Wyoming at midnight with no cell service, and they do it honestly. Sometimes, they find nothing. Sometimes, they find a lot, but when they do, the prioritize it and offer me affordable options. I dont live in Texas anymore but I got stuck in Oregon the other day and they still take my call when I need to ask a question to gauge whether or not someone else is screwing me over. Really appreciate the fact that, for the last 6 years, Ive been able to take my car in and know that Im not being lied to or cheated just because Im female. I would pay extra for this, but at V-Dub, I dont have to, which makes me appreciate them all the more.
Was charged $140 for P&L when the dealership wanted almost $200 for the part alone. Awesome resource to have here in DFW and will definitely be back when repairs are necessary.
Terrible mechanics. My passat was idling very rough and they said it needed new plugs and coils . Replaced for 300 dollars and that fixed nothing. Also had both my cv joints/drive axles replaced and less then 2 miles from the shop this horrible, ear splitting grinding sound came from the drive tires/drive train. Do yourself a favor and avoid this place like the black plague. Go to metro Volkswagen. They dont suck.
Just moved to Texas had my turbo bug, fix it n had me back on road... a little pricey.. but great work..
I wouldnt go anywhere else with my VW. I cant say enough great things about these guys. If you own a VW or Audi dont go anywhere else. These guys know them them inside and out and are honest. Unlike other VW specialists in the area (LOTR, any local VW dealership), they wont lie or try to sell you unnecessary repairs.
Great service! Explain things very thoroughly.
Great pricing as compared to the dealership and service was great also. It would have been a great bonus if they had pick up and drop off shuttling or even weekend hours.
Great shop! IThey are super fast and their prices are extremely reasonable. I plan on bringing my VW Passat here from now on
How refreshing to find V-Dub Folks!My 2004 Beetle Convertible stopped on me and wouldnt go farther than three feet after I jumped the battery… Poor thing, I had to push her back into my garage. After searching online for an honest mechanic (oxymoron) who could work on a VW and not have to job out any electrical work. Ive learned the hard way that some shops dont even have the tools to work on Volkswagens. I set out to look for a specialist without going to a dealer and be put through their dog-and-pony show that pays an estimator by commission on how much they write in repairs.After hours on the internet and a few phone calls, I settled on V-Dub Folks. I read all 40 of their Google reviews with a 4.9 Star rating. Nobody else could touch them with kudos coming from all but 1 unhappy camper. Numbers like that are hard to find, so I took a chance.Sure enough it was the alternator. I had already figured that one out myself. The price was fair, they gave me in-and-out service in an afternoon and they even had WiFi in their clean and cool waiting area. Ill not be looking to change mechanics ever again… at least as long as I continue to drive a precision German-made automobile.V-Dub Folks, you ROCK!
I won’t take my VW anywhere else after coming here the last 3 years!
Absolutely the best service I have ever received from a repair shop. They have done us right so much, my wife baked them cookies.
Great guys! Honest fair work!
The guys working here are top - notch.I have an Audi TT, i had some issues with my brakes and one of their Engineers (John) could diagnose over the phone what might have been the problem.The guys are genius... I took my car there and within matter of few minutes he had my car fixed. Anyone having a german make car... you have to visit these folks, they are the best in the DFW Metroplex.The folks know what they are doing and they take the time to explain what and why they are doing so,... unlike the dealers and many other mechanics out there... When i give the car to these folks, i know they wont swindle me, but will give me value for my buck.
Cant think of any other place to service my cars! Very professional team of mechanics, they know what theyre doing and best of all the prices are very low compared to any other shop in the DFW, especially the dealership. I have serviced my Passat, Audi A4, Jetta TDI and now my BMW 3-Series. Great job guys keep up the excellent work!
The best experience and price compared to any VW dealership service center. If you drive a VW or Audi, please do not take your car to the dealership. Start with V-Dub Folks. My Jetta is 12 years old with 230k miles and my next car will be VW because I know I have a great place to go to for repairs.
Customer service is phenomenal. Reasonable, professional, knowledgeable!
Great folks will work hard to meet a demanding cus
I recently bought a used Winnebago Rialta built on a VW Eurovan. There were no service records and the previous owner apparently kept it in storage most of the time. John and the rest of the guys have provided superlative service and complete answers to all my questions at a fraction of the cost of any VW dealership. There is a reason that these guys are a 5 star establishment! (2/18/10)These guys keep proving that they provide first class service. My Rialta recently broke down in the Big Bend Area. I wasnt within 200 miles of an authorized VW service center. I found a willing mechanic but they didnt know anything about VWs. VDUB folks faxed diagrams and place phone calls on my behalf to the mechanic in west Texas. Is that service or what? (5/13/10).
Owner Brian, and Nathan and the rest of the crew is AWESOME.
Great affordable service!
Absolute Experts in German cars, honest and friendly.
The only place i will trust to service my x5. reasonable prices and very professional
Great service! Fair price!!
I finally found a good, reliable mechanic
Quality work at a bargain.
Half priced for all repairs!!!
Awesome service
Fantastic
They saved me money on a transmission and reattached my valiance! Id come back but I sold my Jetta. :(
Awesome