Mr. Alan is a very nice guy but he seems to be at the retirement point of his life. I was referred to him from someone I bought the car from, single owner who had always taken the car to US Care. My first experience with oil change was good, about two years later I went for some repairs and it was not only a nightmare to get him to understand but to remember what he had told me the day before. Communication and efficiency was not good. It seemed like he had memory issues. All the things I asked him to check and he told me were not wrong, were actually wrong! I dont doubt that hes a good mechanic but maybe its time to delegate to another manager, then relax and enjoy the fruit of his hard work. I wish him nothing but the best!

So Ive been a frequent customer of this place before but I must say Ive had a terrible experience from Alan. He had replaced my alternator belt and I had to go back because there was still noises in my car. So he said it was another issue which was to replace power steering pump and fix a leak which I also got it fixed. The next day my alternator is gone. I had called him to ask if the belt fix has anything to do with my alternator being gone and he starts talking very rudely over the phone talking about how those two things are different (we all know alternator belt and the alternator is connected). So now Im left with a broken alternator in my car with 300 dollars spent just this week and I have to spend over 600 to fix my alternator from an actual professional. Do yourself favor avoid this place if you major fix to make. Might be a good spot for your routine oil change.

Increase the price gradually once they think you are not going anywhere. Will break some other parts deliberately when you go for servicing and act like they dont know about it. Its costly to get things done there. Thanks to them because of them I started working on my car myself.

Great service. Genuine pricing. Have been going here for years. Definitely recommended.

Allen the owner was super nice.. moderate pricing..

Excellent service!!! Keep up good work, SuperbHave been going to Allan, US CAR CARE for over 3 years he has consistently delivered great service, communicate any problems clearly and we are very comfortable with the service provided.Thanks Team

I went for oil change.not satisfied. I told them for oil change oil filter change Air filter change cabin filter change and break check. I paid 80 $ for that but didnt get full service.they didnt look even at break,they didnt change oil filter and wanted 2 hours for air filter and cabin filter change.hahahahaha

Great place to get any auto work done. I go there for many years and will continue to do so for all my vehicles

Allen and his crew are the most honest and best vehicle mechanics Ive ever used in over 50 years of maintaining 3 to 7 autos, trucks, vans, RVs and even construction Trailers! You can trust Allen to give the best service for the most affordable price! I drive all 7 of my vehicles from Frisco (40 minutes one way) to U.S. Car Care for every oil change (some synthetic) and save an average of $35 per change even with tolls! Absolute Honesty, Professionalism, SuperFast High Quality Repairs, and Reasonable Prices, which is truly a Rare Jewel in this day & age!!! Thank You, Allen for everything you do!!!

Honest mechanic

Alan is nice and honest. Works definitely take my vehicle back there for any repairs

Alan is a really nice and humble mechanic. I have been going there for many years and he is very reasonable on pricing for labor and parts. Gotten as big as engines swapped and transmissions changed there from him and as small as oil changes. He rocks!

I was taken care of quickly and kindly. The Texas heat was kicking in and my air conditioning in my truck was giving out. The young lady at the desk offered me a cold drink and my air conditioning was blasting cold air the very same day. Awesome service!

Alan is amazing. I had a smooth experience. Would definitely recommend.Dropped the car off in the morning on the way to work. He diagnosed the problems, called me with a quote, I approved it, he got the parts, fixed and tested it. I picked my car the same evening . Simple and easy!

First and foremost thing this people are honest n prompt in proving service they are reliable.

U S Car care honest Best Best

Allen was very friendly and helped right away. Im glad to find a trusted mechanic for my used up Honda. Very affordable. Master of quick fixes. I would recommend this place if youre looking for simple fixes.

Recently, had an issue this my Pontiac G6 jerking while driving. Took it to a Chevy Dealership (Find my review about that Dealership by clicking my profile). After waiting 4 days they told me they will have to replace a timing chain and the transmission. Which would have cost me $5939.25.Brought it here. Allen identified the issue to be a burnt-out ignition coil. Allen was able to fix the car and do an oil in few hours for $177.20.Allen has always been good to me. He always identifies the right repair and charges reasonable prices. He always advocates against unnecessary, costly repairs.

Ive been going here for the past 2 years for oil changes and minor repairs. If you want an honest mechanic and a genuine person, see Allen. Dont expect any frills here, but remember at those other places youre paying for the perks too. Good, fast service.

Allen the owner is the best. Fair. Friendly. Been in business a long time. Go go again and again.

My Mini Cooper was having problem with coolant leak and he asked us to fix the thermostat but after he fixed the leak the engine light popped and the car was running under power. Then after one day it had starting trouble!!!So he said it had trouble with the starter and battery which is not at all right !

Allen is very honest and helpful. He has been repairing my five cars for the last 30 years. Im a happy customer.

If I could give this place zero stars I would. Total ripoff. Allan gave me an estimate for my clutch replacement (600$ parts and labor) then when I took my car there he said his warehouse no longer had the part. I told him that I would take the car back and shop for the part and then bring it back. I was very polite with him to this point. He told me he couldnt do this because he had already taken my transmission down (without having the part in stock). Lastly he told me if I wanted my car I would have to pay his mechanic for labor before he could put it back together and give it to me even though he had not fixed anything. He then hang up on me and I had to call him back to request my car back. When he finally agreed to put it back together it was running even worse than when I gave it to him. He was utterly rude. Do not take your care there.

He doesn’t even know wht he is saying sometimes, when my engine was knocking he said it had something do with my tire, well i took my car to different mechanic he said it was transmission and alignment. Its better to stay away from this mechanic.

Worst customer service!! Owner is ride and does not offer solution or help much. Too hard to interact and takes way too much to get the service done. I would suggest rather going somewhere who understands car.

Good work at good prices.

Its difficult to find honest mechanic who will not over charge you and Peter from US car care is one of them.. i always goto to this place whenever possible..

This is by far the worst mechanic you can take your car to.I took my car here to replace a bad a/c compressor. He gave me a really good price for hardware/labor: $707.Once this was replaced and I took the care I came back right away and told him that I was hearing a reving noise when the a/c was on. The owner of the shop hopped in the car with me and listened to the noise and I showed him how the noise goes away once I turn of the a/c. He rubs his chin and says its my transmission... okay!!! I took his word for it since my transmission has 180k on it. On serveral occasions I had to come back since the a/c would not work. Initially he told me that it was a valve issue, then he told me that a cap was not put on properly. Finally I gave up and took my car to another shop. They looked at it and stated that my compressors bearings were shot and that it had totally reeked havoc on the a/c system. So, now I have to replace the compressor, the dryer and expansion valves because there is metal shavings in it.SO MORAL of the story... DO NOT TAKE YOUR CAR TO THIS SHOP!!!! The owner/mechanic has no clue about cars. He will definitely give you a good price for the work because he knows he has no clue what he is doing!!!!!! STAY AWAY!!!!

Mr. Allen is a very honest and knowledgeable mechanic who has done a great job everytime!

People who working their doesnt knw how to work. i would never recommend anyone here. bad service, bad attitude.

I drive Ford F-150. I have been regular customer here for oil-change etc.Last month I had realized that my truck is wobbling too much and tires are getting worn-out irregularly. I went to fire-stone and one more place, and they estimated to be $1500. Allen (owner) did it in $720.Since yesterday I had transmission issue in my truck. 4x4 transmission was getting stuck, and it affected my normal transmission too. I was all set for trade-in. Allen suggested to dis-engage 4x4 would solve the problem, and he did it with no charge.Now, thats customer service.I highly recommend it. ( 7 stars rating!!)

I was going US Car Care for the last several years. Very reasonable charge and excellent service.

Best service and well knowledge about mechanical

Only charges $25 for an oil change! Allen in one of the most trustworthy and honest owners I have ever encountered. Any reviews degrading his business are outrageoues because everytime I go, I get A+ service every time. I went to his shop with problems with my compressor and he saved me hundreds of dollars! I went to other places and it was almost triple the prices he gave me. Most honest business man. The owner is very compassionate/understanding and always saves me money! I only take my car here!

I always goes here for any issues with my car. Always reliable. Never had any issues.

Great customer care

When I went to fix one problem of my car over there but he created another problem and owner said can’t fix it, so never go to that place he doesn’t know anything. he will make it even worse as well as waste of money.

I know this Allen for more than 2 years now. Overall I will say for any small issues you can go to this mechnic. He is quick to resolve your issues. But any major issue like Engine problem or AC problem.. he will charge a lot and will not provide a permanement solution. He has some loyal customer and he is also loyal to them but for other he charges a lot. I had one Honda CRV, I spent around $1200, for some engineen problem. He told that It will be fine. When I went to him next time he didnt treat well, tried to avoid. So I had to sold that in a very low price within 1 month of the repair. Then I purchanged one Honda Odyssey. For some AC problem in Odyssey he suggested to change the Compressure. But due to past experience I went to Texas Auto in 356 behind Bank Of America, and that guy told that the Compressure is ok may be some electrical problem, which he could not fix and openly told that. After fighting for aorund 2 months I sent my car to MCDavid and they fixed the issue with $1000. There was some AC Lickage pipe, one electrical problem and one register change.Till now its working fine.

Never take your car here! He knows nothing about car. Did wrong diagnosis, after he was done with the fix, my engine light popped up. He could not fix it and told me to take my car to honda dealer to fix it!! Stay away from this place!!

Reasonable and excelent work.

I am wondering how come people rated 4 stars.Lemme share my experience,Few weeks back, I noticed that coolant in my car was getting evaporated and I could not find from where it was getting leaked.I took it to US car care and Allan found the problem(Car radiator got damaged,which caused the coolant leak) and he charged $250 for replacing the radiator(thats pretty economical).The next morning, my car horn stopped working,the check engine light was on(I suspect,he stole my Mass Air filter sensor and replaced it with a damaged one which caused the check engine light on)and the air was getting leaked from my car break booster.Guys, I believe this guy is a compete fraud and I am also planning to file a police complaint on this guy.Never ever go to this guy.

Fraud alert🚨🚨. worse mechanics

This guy is a complete fraud,he makes sure you come to him again coz he intentionally creates a problem at the time of service.KEEP AWAY!!!

Been a customer for 10years!! Been great!

Very bad experience 👎

Helpful and friendly employees!

He wants the problem to be fixed not only about earning money

Fraud Alert

Allen is the best!!!

Good

Very good

Owner and employs are very god

Excellent

Very friendly and fast.

Very good service from both staff

Idrc