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Clay Cooley Chrysler Jeep Dodge Ram
1261 E Airport Fwy, Irving, TX 75062, United States
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Clay Cooley Chrysler Jeep Dodge Ram
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jo
Review β„–1

I absolutely loved Wendy! She was very caring to my needs! This woman seriously deserves a raise! She is very personable and patient. Definitely will recommend her to all my family and friends! Thanks again Wendy! I really appreciate you and your kindness! You rock 😜

Jo
Review β„–2

Omggggggggggg! Thank you so much Clay Cooley Team! I adored Wendy(salesperson), Jeffrey and Joel (finance team)was beyond exceptional! Their service was the best by far! They helped take care of us from beginning to end! If you ever want/need a vehicle! Hit them up ASAP! They are awesome! They really care I promise! Thanks again! Will definitely hit you up again when anyone I know wants a car! Keep up the good work! You rock😁😁

Ab
Review β„–3

Ill take my business else where. Ive brought my 2014 dodge ram in for service a few different times for service and never had a problem. I brought my truck in for a radiator replacement. I brought the truck in on a Friday morning and left it. Well, 8 days later I decided to call them for an update and they hadnt even looked at my truck. They called my warranty company and found out my warranty was expired and then quoted me $1,087 to replace the radiator. What bothered me more was that my vehicle sat the whole time until I called for an update. Taking my business elsewhere from now on.

Na
Review β„–4

First of all I must say I was nervous going into the dealership because I haven’t had great experiences at other dealerships in the past. The team at Clay Cooley definitely changed my perspective! Robert (the sales associate) was wonderful with his customer service and knowledge, he made the experience super easy and I will use him the next time we buy a new car. Derrick the sales manager went above and beyond in helping us get the deal done. Chris Carter was super helpful in the process once we closed the deal and Kareem was honest and helpful navigating the financing. Overall this team was spectacular from start to finish and I highly recommend this dealership for anyone looking to buy a car!

Ma
Review β„–5

Best dealership experience I had. The moment I walked into Clay Cooley I knew I would walk out with the car I wanted. Wendy is such positive & wonderful person. She went out her way to help me get the car I wanted & more.

As
Review β„–6

I have never felt so at ease and comfortable in any dealership that I have ever stepped into within the past. From the moment I shook hands with Mr. Jeffery Brown the Finance Manager, I knew that I would be walking away with a new truck! He made the process so smooth and less painful with β€œsigning my life away”. He went out of his way to make sure everything went smoothly and I left a very satisfied customer. I would highly recommend anyone looking to purchase a car to give Clay Cooley Irving a visit and you will not be disappointed!!

Ja
Review β„–7

Best dealership experience I’ve ever had! Contacted the dealership a while back and talked with a salesman (Travis Beasley) about purchasing a vehicle they didn’t have yet in stock. Travis assured me a call first thing when they came in and he stuck to his word!!!! As soon as the Jeep Grand Cherokee L’s came off the truck, Travis called me and scheduled a test drive. I was very impressed!!! I expressed to the salesman the exact one I was looking for (color interior/exterior, trim, luxury package etc) and what I was planning to trade in. He assured me that they had not one but TWO available just to check out the different luxury packages. (Which is hard to find these days other dealerships I looked into gave me the run-a-round on the vehicle or only had one in stock which didn’t have the features I was looking to purchase.) Travis knew everything about the vehicle and educated me on all of the features I would be receiving which was VERY helpful. His knowledge, professionalism, kindness and patience made for such a smooth buying process (as well as the other departments there). Definitely the best salesman I’ve ever been in contact with! If you’re in the market or looking to buy go see Travis Beasley at Clay Cooley! You won’t regret it!

Br
Review β„–8

I was so nervous about going into a dealership haven’t had the best experiences in the past. From the moment I walked into Clay Cooley, everyone was very pleasant and Customer Service was top tier. My salesman (Rufus Medina) services was impeccable was very patient, and very knowledgeable. Process was very smooth. And the staff is amazing and very welcoming.

Jo
Review β„–9

Wendy is a amazing sales person, she will help you alot! She will find ways to help you, she helped me alot! And got me a affordable car! 100% recommended to come to her! She is a great person! Great personality!

Tr
Review β„–10

Wendy Is BEYOND the best 🚘 car sales lady EVER!!!! She will go above and beyond to get you into what your heart πŸ’œ desires. It is a must that you go see her if your looking for your next vehicle. Great πŸ‘πŸ½ Job WENDY!!!!

Ma
Review β„–11

Excellent service. Quinlan came in on his off day just to make sure my deal was taken care of. super friendly great service all the way around. Go see Quinlan!!

La
Review β„–12

Jeffrey was amazing. He goes over and beyond to make sure customers are satisfied He stayed 3 hours over to make sure I was given the proper assistance.Thanks Jeffrey!

Mz
Review β„–13

Today I went into the dealership to only test drive a new vehicle. Carlos saw me walking the lot and came to helped me. He was professional and straight forward. He took in everything I asked and stated, showed me the difference in the vehicular I was looking at. We test drove a Jeep and I loved it. He even bought me lunch : ) I also worked with Jeff in finance and I can say this man has a heart of gold! He works the deal! I turned in my 2018 GLA Mercedes now I’m a Jeep girl I walked out with a 2021 Jeep Grand Cherokee with only 33 miles! Over all experience was 5 star plus! Ask for Carols or Jeff they will make it happen!

Ro
Review β„–14

We dealt with Kareem Kusiz and he was very helpful. He made sure to work with us on our monthly payment. We walked out new owners of a 2020 Jeep Gladiator Rubicon. We were in and out in very little time. I know where I will go for our next vehicle purchase.

As
Review β„–15

Awesome car buying experience from our Salesman Dale to our finance manager Eddie Vargas. Eddie Spent a lot of time to negotiate our deal and make everything perfect- even staying late to make sure it all worked out! Highly recommend this dealership.Update: Had to come back second day for financing updates and ended up with an even BETTER deal than before. This dealership went above and beyond to get us the best possible rate. Saving us THOISANDS of dollars!! Our monthly payment dropped drastically and ended with a much better interest rate!! Words cant describe how thankful and blessed we are to have used this dealership.

Ze
Review β„–16

It’s was really a great experience. They were very quick & professional. Robert was great but I advise you to go see Jeffery instead πŸ˜‚ But no they both was such good people & customer services was everything. Thank you So much

Di
Review β„–17

Robert was a great salesman. He went above and beyond my expectations. The wonderful service didnt stop there, the finance team was spectacular. The guys were thorough and I under stood the entire process completely. I will buy all my vehicles from this dealership. Thanks guys!!Diane C.

Ga
Review β„–18

Thank you to Lupe in sales, Matthew the GM, Karime in finance, Carlos in sales, and Ceasar in management for a smooth car buying experience. They are willing to go above and beyond to make the customer feel welcomed to the Clay Cooley family.

Ti
Review β„–19

Jennah was absolutely fabulous. She made sure to keep me updated and was honest about the service I needed!!!

Ja
Review β„–20

Joe was my service advisor and he did a hell of a job taking car or the problems I had coming in. The service department is truly great here. I am always comfortable and confident coming in for any issues. I’m not looking forward to any car issues but... I know I have a support team here that will get the job done right and professionally.

Ap
Review β„–21

I never expected I would drive the new vehicle off the lot the same day I arrived, however CHARLEY AGUILAR was AWESOME. I cannot say enough good things about his professionalism & willingness to listen. So excited to have the vehicle I’ve been searching for months for. PLEASE ASK FOR CHARLEY if you are considering a vehicle purchase, you won’t be disappointed.

Sh
Review β„–22

This review is only for the Clay Cooley Chrysler Dodge parts department. The parts department here really dropped the ball for us. They had a part waiting for us on will call that we ordered on Saturday, Monday was a holiday and on Tuesday morning I called to confirm it was still waiting for us. I was told yep we have it here waiting for you and it was ready to be picked up. I informed them we were driving an hour away to get that part and they assured us it would be waiting there. We made the drive and sure enough they had already sold it. The younger guy at the counter made sure to tell me oh yeah we literally just sold it to the guy in here before you. Money come first at Clay Cooley, not customer service. We will do everything in our power to make sure none of our 24 locations ever do business with Clay Cooley again.

St
Review β„–23

My finance manager EDDIE VARGAS was amazing! He went above and beyond for me during my visit. He got me an amazing deal that fit my wants and needs! Anytime you are shopping for a new car stop into clay Cooley Irving and have Eddie take care of you. He will not disappoint. 10 out of 10.

Ad
Review β„–24

Thank you so much Eddie Vargas and Leon Vega for such a great experience. We got to leave with a brand new car. 100% recommend to go here and get a new car!!!

ad
Review β„–25

Thank you General manager mathew and karime in finance also ceasar in management plus my sales people, Carlos, and Lupe for going through the time to get everything I needed to get me in a truck, and going over the paper work multiple times as needed to be sure of what I needed, overall loved the service

Co
Review β„–26

I just bought a truck from them. My salesman was great. The overall financial super slimey. They claim that the family and friends coverage is free it’s not. You pay for it. You are also required to pay a mandatory 995 fee for GPS tracking. Then I received 2500 in rebates only for them to lie about additional fees that are mandatory

Ki
Review β„–27

My finance manager Eddie Vargas was very helpful and professional. He helped me get approved with the payment I was looking forward to paying. I highly recommend Eddie to anyone who’s looking to getting a new car. I’m very happy and satisfied with my purchase!

Ra
Review β„–28

Lupe did an awesome job getting us connected with a new Ram. She followed through as she promised and made our experience a pleasure. Thanks Lupe!

Ot
Review β„–29

I am so satisfied. Ms Lexiee Turner was professional and welcoming that my wife and I will recruit customers to her. And promote customers to Clay Cooley. They are a great place to buy a vehicle. Thanks for an amazing experience and truck.

Co
Review β„–30

My salesman AARon was quick and efficient in getting me the exact car I wanted. Put in extra time and effort for sure! Charley was also a great help. Jeffrey in finance was suppppper helpful in getting a deal done with my credit issues and with educating me on the process and exactly where my money is going. Great team! Got the warranties so now they’re stuck with me πŸ˜›

Ro
Review β„–31

How long is too long to be left on hold when I just wanted to know if my vehicle was ready to be picked up? The message kept repeating β€œWe want to hear about your experience as a customer”, well, my experience was not great. Have you ever sat and listened to the same message repeated for 24 minutes? It feels like much longer I can assure you.

je
Review β„–32

Awesome dealership. Very customer friendly...

An
Review β„–33

Jeffrey in the Finance Department is Amazing!! He was extremely patient, and went over & beyond to help us with our vehicle purchase!! Jeffrey even took time to give us insight on receiving a partial refund on an extended warranty from our previous vehicle! Rufus and Tim are equally Amazing and patient!! We couldn’t be happier with our experience at Clay Cooley Dodge!!

SH
Review β„–34

I knew I needed brakes for my Chrysler 300 I was going 2 have done October 11th, however I started hearing this grinding sound on Friday. called service, said it was after 3:30 but to call Saturday. After I got off work @ 1, called told service person who name was Tony the problem, he said come on we can take care of you. That grinding sound was yes indeed a problem with the brake and rotor system. Tony Johnson got my car fixed and displayed excellent customer service/satisfaction! I can really tell Ms 300 to hit it now! Thanks Clay Cooley service department!!!

Jo
Review β„–35

Came to get a car Leon great guy bought us food ended up getting a good deal on a Grand Cherokee Eddy Vargas also an amazing person really hooked us up and made the contract really easy and fun.

Ju
Review β„–36

One hour for State Inspection of my vehicle. Employees nice. Service Department really good. Dont know anything about buying car from them.

Al
Review β„–37

Jeffery in Finance was AMAZING!!!! Worked his magic, well MATH and got me a great deal! I went From dealership to dealership frustrated. I don’t know what they did but they did it! Sam was also amazing! I was upfront about my numbers and they got it done! Thanks Clay Cooley! My friend is coming tomorrow for her car haha!

Th
Review β„–38

Another excellent job by Service Advisor David Shelton! I also met Service Director Derek Canterbury for the first time and walked away very impressed in visiting with him regarding my current Grand Cherokee and serving our Great Country!

De
Review β„–39

I had a GREAT experience!!!Robert Regal helped me find the perfect vehicle.Jeffrey Brown got us the best deal. You guys are the best and I really appreciate y’all!!!!

Am
Review β„–40

I took my husbands car to get serviced and wanted it to be a surprise for him. Tony in the service department was very helpful! Not only did he help me keep the repairs a surprise, he also took care of it all in just one day and stayed in communication with me every step of the way! Fast, friendly, and efficient service is SO hard to come by these days. I highly recommend this dealership for service needs. I imagine that they make car buying just as easy. πŸ˜‰

Mi
Review β„–41

Great Group of people. Took my car to get serviced . The woman who I spoke with was very informative and polite.

Ta
Review β„–42

Eddie Vargas, thank you for a great deal, better than great, and thank you for understanding my situation, much much appreciated. You are the πŸ’£. Please for anyone looking to purchase a great vehicle and need help with any situation, visit and speak with this great team.

Do
Review β„–43

I had the greatest experience at Clay Cooley dodge! I wanted to meet Clay but he wasn’t here! Jeffrey was so funny and fast! My sales person Robert was ok! Not as cool as Jeffrey! I can’t want to buy my next cars from y’all!!

Ro
Review β„–44

Wonderful experience with their service department. Very professional and clean and completed a cumbersome job in a timely manner. Highly recommend working with Jenna who kept me well-updated on the progress of my vehicle. Will definitely be returning, when necessary.

Da
Review β„–45

New management here make this place much better. Much better experience and feeling overall. I recommend you ask for Danny Lopez in sales. He will take care of you.

Wi
Review β„–46

This was one of the best and easiest car buying experiences for me. From the time I started with Charly online to the time I finished purchasing my vehicle, everyone was on point, friendly and super helpful. That’s the way car buying should be and I would recommend them over everyone else.

go
Review β„–47

Dale W was our salesman last Monday! He is AMAZING! The process was super easy. He was not pushy or rushing the sale. He was able to get us into a car in about an hour overall. He can help you with ANY credit score…TRUST MEπŸ˜‚. After we found a car in our budget, he helped us find full coverage AND filled up the tank. Im beyond impressed with this experience. We even received a follow up call later asking how the experience went. This shows that they really care about their customers. 5 star experience!!!

An
Review β„–48

I needed an tire replacement. The service was quick, the dealership even processed my tire warranty program. Fast and friendly service.

Ja
Review β„–49

Always Great service!!! 3rd time purchasing in this location and I always get a great deals by Mr.CarlosAnd awesome service by the finance department Mr. Jeffrey Brown definitely recommend this location

Wa
Review β„–50

JJ was the best salesman I ever came across. He made the process quick he was very reasonable and respectful and he accommodated us the entire time we were there. He also blessed us with snacks while we were waiting lol overall experience was great.

Lo
Review β„–51

I had the best experience here at clay Cooley with a Finance Manager Eddie Vargas . He got us a great deal and excellent payment and made my day easy and things go very smoothly. I highly recommend Eddie Vargas and the dealership.

Tr
Review β„–52

This has by far been the best experience on buying a car!!! Sam was AWESOME!! He listened to my wants and got exactly what I wanted!!! Jeffrey in financing was very very EXCELLENT in getting me the BEST RATE!!! COME CHECK THIS AWESOME TEAM OUT!!

Pa
Review β„–53

Great customer service!!! The salesman (Trever) helped pick out the car WE WANTED! Mariah made sure we understood all the features, and how to work them. This was a great car buying experience.

d
Review β„–54

I remember why I dont trust dealerships. I got an online quote for my vehicle...didnt expect even the minimum but 4000 less. Just a lying ploy to get you in the door. The gentleman I dealt with was nice, but dont have me drive one hour for a LIE when I made sure over the phone they knew I just wanted to sell and NOT buy another vehicle.

Za
Review β„–55

Maintenance is sloooooow. Made an appointment for an oil change, rotation, and alignment at 7AM in hopes to be in and out quickly. I waited over 3 HOURS.

An
Review β„–56

My Son an I had been car shopping to hear, and see ridiculous prices on different vehicles. Eventually my Son was told to go to Clay Cooley Ive heard of this car lot over the years wasnt sure what to expect. When we walked in was immediately meet my a nice lady name Myleshea. We sat down got to talking doing paperwork, and long story short my Son got approved. Myleshea was very Nice, Respectful, and has a laid back personality.

An
Review β„–57

I recently visited clay Cooley Dodge and traded in my 2018 charger for a 2020 Dodge Journey. The experience was awesome. I was here literally all day but Jermaine made my time in the dealership very awesome. Everybody was super friendly and I will always do business with these guys. Ms. Maria worked in customer service and she also was very polite. I appreciate you guys for everything!

Su
Review β„–58

I initially bought my car here in 2014. Ive been taking my car to the service department for many years for oil changes, recalls, and routine maintenance. They are timely and do a great job.

Sa
Review β„–59

Jeffrey is the nicest man in the office. He helped us a lot throughout the process. Good deals πŸ‘

Da
Review β„–60

This location was the absolute best! They not only worked with me but they were VERY DETAILED in giving the information. I didn’t feel rushed or anything! I would most definitely recommend my friends and family to this location. Also Jeffery Brown was great and easy going

Mi
Review β„–61

I had a great experience during the purchase of my vehicle, the manager to help me was Eddie Vargas and he did an excellent job helping me out. The sales person was Neris and he ensurred i got the perfect vehicle. Thank you Eddie and Neriz

It
Review β„–62

Jeffrey Brown and Charles Seaton are πŸ”₯πŸ”₯πŸ”₯. We were in and out with no problems. I’d highly recommend them to anyone that needs to get a car. They are AMAZING!!!!

Ev
Review β„–63

Wow!! Mr. Eric was great. Man, let me tell you about Jeffery Brown in the finance department. HE’S AWSOME! From his charming characteristics to making me feel welcome. From him doing his due diligence with different lenders and getting me approve with a lender. Also, educating me on parts of the deal I didn’t understand. He’s great! Jeff most definitely got the job done for me and my family. He’s definitely an asset to this company. I will definitely recommend him to my family and friends.

An
Review β„–64

Great service!! Just got new truck salesman Dale and JJ are very good at the jobs!! Really appreciate them!! Alisha was very nice and helpful really really appreciated her help 😊❀️!! Jeffrey Brown is the best person Ive ever met in finances he was very nice and patient and helpful very understanding smooth funny really appreciate this person!!

Mo
Review β„–65

I came here looking for my first jeep vehicle and found the one I wanted thanks to Rufus medina he helped me find a affordable price and walked me through the process. Rufus is very helpful and thanks

ma
Review β„–66

Everybody Eddie Vargas gave me a good deal I’m super happy yall come see him he gone get you rite

Ra
Review β„–67

Guys if you want really a good deal you gotta see Jeffrey brown and Carlos .. they were great and will really help you on discount

Fr
Review β„–68

I Love, Love my Dealership!!! Mr. Dale Wallace is the Best!!! He put me in a jeep, I just fell in love with ..great customer service..the people greet you with a smile..Im glad I chose to go clay cooley, they not only make you feel like your part of the family, you are family,and I thank them for that again loving my new car thanks to clay cooley dealership

Wi
Review β„–69

My experience with Leon my sales guy and Jeffrey Brown my finance manager was awesome & amazing. Very pleasant and professional environment. The both of them made my experience very pleasant. I will definitely purchase my next vehicle with them!!!!

so
Review β„–70

I purchased a Jeep Cherokee with the fantastic help of Carlos and Emanuel! Excellent customer service from Maria who handed me the keys. Carlos went the extra mile and made the car buying experience smooth. A special shout out to the finance guy who guided me through the process.. sorry I forgot your name.. I think it was Moses..

Ja
Review β„–71

OMG I’m truly in love with the help that Carlos in sales and Jefferey in finance gave me. I’m so glad I came here. The process was fast the staff is GREAT. THANK YOU very much. I’m a satisfied customer

ha
Review β„–72

This was a great experience! Wanted to say thanks to Charly Aguilar that help me & my parents about the car i wanted to get. Charly is a really helpful person & help me with anything i needed help in . I also wanted to say thanks to Alisha Stedman she showed me what the car has inside & help me if i had any questions. So again thank you Charly for all your help today!

Ki
Review β„–73

I had a wonderful experience with this dealership. The customer service was nothing short of amazing. From the salesman (Carlos) to the finance manager (Jeffery). I was impressed with the knowledge and honesty I received. I definitely would recommend this place to anyway in need of a vehicle.

Su
Review β„–74

All my reviews have been 5 star thus far. It’s unfortunate that I have to leave even 1 star to write a review. I called this dealership 2 different times on 6/7/2021 to confirm availability of a Pacifica hybrid touring L 2021 model. They took the stock number and mentioned that it is available at 144 pm. Then I called again at 327 pm to mention that I’m on my way and if it was still available. The gentleman said yes it is if it is still on the website it is available. We drove an hour to get there and they said it sold on Saturday !!!!!!!! But it it still on the website as of 423 pm today showing available. I asked to speak to the manager here and they just made me wait without anyone coming. I got my wife with me and she’s in between patients at work. Poor communication and very unprofessional. I’ve decided not to name the people in charge because it mayJeopardize their job integrity. However if someone can reach out to me I’ll describe everything and name everyone with proof so that atleast you can offer better training on honesty. You’ve lost a customer and I suggest other customers beware.

Ri
Review β„–75

Really easy and enjoy my time with with Jeffrey Brown. Please come out to see HIM!

Me
Review β„–76

Awful post purchase experience with this dealership. Attempted to obtain a gap cancellation form and was told there were no physical copies available outside of the finance managers who were with clients and running two hours behind. After 20 minutes of waiting for a simple form, I spoke to the sales manager who said there was absolutely nothing they could do to provide me with a blank form. This dealership is all about making the sell and could care less about customers, we will not be a repeat customer!

Dw
Review β„–77

JJ and Jeffrey was a great salesmans. From start to finish he was honest and made things real easy to get the truck I wanted.

Da
Review β„–78

My worst car shopping experience ever. I schedule an appointment to test drive a vehicle and upon arrival I was informed that one of the owners was driving the vehicle. I call four days later to test drive the vehicle again and was told in order to test drive we had to run all the numbers first even though I already have my pre approval letter.

Pe
Review β„–79

Clay Cooley is a awesome place everyone there is very professional Im quick with getting your car fixed Jenna t h u l l its very efficient at her job I would definitely recommend my friends and family

Sp
Review β„–80

Honestly worth all my time. These people here are the most helpful and wonderful staff I’ve ever encountered. Thank you for your help Charles Seaton & Jeffrey Brown !!

Nu
Review β„–81

I normally don’t leave negative reviews but this was one that I had to bring up. A few days ago, I set an appointment for a vehicle with a sales rep, that I won’t name. I called to confirm before I headed over there. He said that the vehicle was still there. When I showed up 10 minutes later, the vehicle was not available. The integrity of this individual was definitely questionable. Then he tried to sell me another one which couldn’t educate me why this one was a good option. Less features then the one I wanted. I wanted a blacked out Ram. I was no longer interested.I got home and received a phone call about an hour later saying that the vehicle I wanted did not in fact sell.So upon texting this rep about the vehicle I told him I did not want to go back in unless we can figure out numbers and work a deal over the phone. After telling me the entire week I would get a military discount, turns out, they don’t give military discounts on used vehicles.I refuse to do business with any company that does not do military discount. Even less when people lie about the availability of the vehicle just to get you in. Nothing worth than time being wasted. I’ll take my business else where I matter to a dealership vs just another sale. I’ve never own a truck before and I was hoping this was going to be the dealer for me.Anyways β€” employees shouldn’t give wrong information. I got screwed over before in a dealership and refuse to make the same mistake twice.

Je
Review β„–82

Carlos Sanchez was my Sales Representative. He was very pleasant to deal with and went out of his way to answer all of my questions and address all of my needs. I forgot to remove the license plates off of my old car (to keep as a memento), but Carlos was able to grab them for me! I am happy I was able to work with Carlos. Thank you!

An
Review β„–83

Honestly I waited almost a yr to write my review due to waiting g to close on a house, so clay Cooley could make right of what they did to me.May of 2020 I purchased a 2015 ram Laramie eco diesel from them for $27k.Had it not had a check engine light come on the first week, let alone for 1yr and 4 months due to the def system failure and lawsuit.Keep in mind I called them within the first week which was well within the 7 days buyers remorse. I called three times with no return call. No worries I now get stuck with a $35k loan bc they DONT CARE ABOUT YOU, after you’ve signed!My truck has been in the shop 10 months out of the 15 months I’ve owned it!! I’ve had to spend $3500 and more time back and forth of swapping rental vehicles.They said they would make it right when I was able to trade in! Also EVERY SINGLE PERSON, involved with my trucks sale have all been fired!I went in today for them to offer me $8k less than what give me the vin.com offered and what KBB appraised my truck.I’m disgusted with this dealership, and I WILL BE CALLING BBB on clay Cooley for the actions and treatment of my deal. If I’m protected for 7 days of purchase they should have honored it.DONT let them tell you anything other than the fact they just want you to sign.Little do they know I’ll be purchasing my 2500 ram an, $80k truck, as well as another $70k Durango hellcat elsewhere.They have potentially lost $750k in sales for the lifetime of mine and my wife’s expected driving years.APPARENTLY THEY DO NOT BELIEVE IN THIER MOTTO OR RETURNING CUSTOMERS!!!

ju
Review β„–84

Great Experience!!! Customer service excellent they are so caring and wanting the best for our needs. Charly our sales rep is the BEST! He will take great care of you and keep u happy with what you want to buy. Everyone was awesome!I definitely recommend to all come see CLAY COOLEY he is the Greatest!!!!

Zi
Review β„–85

Jeffrey Brown was so amazing! He is such a professional and made me very comfortable with my process! He is the only person I’ll ever want to work with going forward!

He
Review β„–86

Horrible customer service. Sales associate lied to us multiple times regarding one vehicle.

Ke
Review β„–87

My first time buying a car after doing all my research I found the car I wanted was located at this dealership. After showing up they said it was not available, so of course I looked around. I asked for a 4x4 and said that is a major factor in buying this car. After switching around trying to sell me multiple models I was not interested in they showed me a 2021. I was told it was a 4x4 after asking multiple times, I thought everything was great, even gave them an awesome review. Come to find out it’s 4x2 and I only found this out after how the car handles in our freak snow stormsJokes on me! But learned a valuable lesson. I do not recommend this dealership!

Al
Review β„–88

The gentleman that attended us was awesome and the manager was super cool

Do
Review β„–89

Hes to go in for a recall, great service! In and out quickly, just like they promised

An
Review β„–90

Aaron set an appt yesterday for us and we met Will and he took great care of of us. Kirk in In financing gave us more information great information and details of the loan. He also gives you information on the warranty extended warranty which we opted in the gap insurance which we participated in.Following day called Aaron set appointment with Miss Maria to give me all the details of my new Jeep so thankful for you guys! Miss Maria before I even got settled in already had me set up for my iPhone an app that’s amazing great service!

Bo
Review β„–91

This was truly the best experience with car dealership we have ever had!! We purchased a new car on February 15, 2020. We went to 4 different dealerships in Fannin, Grayson and Collin Counties and were dissatisfied with all of them! Thank you Carlos Sanchez for making our experience exciting and memorable!!! Love my 2019 Dodge Challenger this has been my dream car for 20 years!!!! You made it happen when no one else would!!!

Br
Review β„–92

This was the best experience I have ever had at any auto dealership period. Robert R. is excellent and very professional. I knew exactly what I was looking for and it was a tall order but I was treated well and Robert worked hard to find the perfect vehicle. In fact the truck he found exceeded my requirements and at an excellent value as well. I asked for a stack of business cards from Robert because I highly recommend Clay Cooley and will send my friends and family back to him. My special thanks to him! Customer for life. Thanks Robert!

Ho
Review β„–93

Carlos Sanchez and a gentleman named Tyler gave us excellent customer service today. We came in to see if we could do a trade in. To gather all of the information, run the numbers, make a decision, and drive out of the driveway, it took under an hour. I was dreading going in for the appointment because I know that sometimes they keep you in there for hours.. but not Carlos! He was super friendly, very professional, and treated us and our time with so much respect. He really made our day! Thank you Carlos!

Ph
Review β„–94

Very close from highway. Helpful and nice communication staff- Jennah Thull. Quick service.

Ka
Review β„–95

It was an amazing experience with this dealership! They were very upfront with us.... the whole process was streamlined even though it was late at night... Aaron was very helpful and so were Tim Maria and Rubio! You won’t regret doing your car buying process here!

Ch
Review β„–96

Chad was Awesome! Thanks!

Eb
Review β„–97

Jeffery was the best and so was Robert regal ! I just bought my first real car Thankyou so much

Vi
Review β„–98

My salesman was Aaron P. And I was in and out, very easy process. Arron had good Vibes from the door and I felt great about my Purchase!!! Jose R. Was very knowledgeable about my finance closing.

Ro
Review β„–99

Took my truck in for service and they were not very good. I asked them to check my emergency brake, because the cable mount had broke. They said it was working fine. They said they had engaged the brake in drive and it held. I had disconnected the cable because of the broke mount, which tells me that they had not checked it.

Br
Review β„–100

Had a great experience. Sales person was new but took good care of us and my wifes parents. Bought 2 trucks that day. Got me what i was looking for and i am a HARD sell for any car draler

Information
100 Photos
100 Comments
4 Rating
  • Address:1261 E Airport Fwy, Irving, TX 75062, United States
  • Site:http://claycooleycjd.com/
  • Phone:+1 469-284-0135
Categories
  • Car dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:Closed
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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