The ease and convience of look for a deep dish pan for cooking cabbage stew, I found here easily and for a bargain. It was $20 and the store was clean, and easy to navigate through, mask are required, and there was no line or wait. They have dividers to protect employees, and customers. Handicapped parking and sanitizers when entering. I really like the variety of costumes for pets, as I have two chihuahuas, and the clearance isle was good (I found Himalayan Pink Salt🧂& Black Pepper Popcorn for $1.49 Huge Savings, when you dont.currently have a microwave. You can get furniture, and huge variety of towels, ranging from $2.00 to $10.00 in all colors. I didnt have enough time to explore the store thoroughly, but return again I will.

Everything was nice and neat. Stock was put up well and they were stocking while we shopped. Check out was fast and easy. I was pleased with the experience.

Me and my friend went to big lots for a numerous amount of things. Not only did we find every item, but they were priced just right. But what really sold me on using big lots in the future for any needs, is their customer service. NO WHERE and I mean NO WHERE has better customer service. Thank you Big Lots for making me feel special. Execute Officer @Instrumusicsolutions

Horrible service! Scarlet was so rude, while ringing me and my family up . Never coming here again. The manager specifically told her to charge us for a item for $1.50 ! And she refused that she did not want to give us that price for our item. Please avoid coming to this big lots if possible.

Nice store. Clean but big lots is a bit pricey. Love the sectionals on the showroom floor.

Great quick stop. Excellent selection of seasonal items.

The Brand “Big Lots” has ALWAYS been great until yesterday! After a long day for both my husband and I, we decided to stop at our local store on Airport road to pick up some of our favorite items. The shopping trip took less than 10 minutes and then we proceeded to check out. When I say I was appalled at the the treatment I received would be a complete understatement!NEVER, in the 20 plus years have I seen such disrespect towards a customer. The young lady behind the counter was not only unknowledgeable, she was down right RUDE and disrespectful! I simply asked why the discount was not apply since I a rewards member! She went on with her mean behavior and with no explanation as to why. Normally, I would have let things slide however her demeanor was snotty and unbecoming of an employee I have EVER encountered on numerous previous visits. Once she told me and pointed and said “STAY” as if I was a dog! I immediately was not having it! When I asked for a manager I was given a number and told come back tomorrow.The experience at this BIG LOTS ON AIRPORT ROAD is one for the books! Why did I sign up to be a rewards member when the staff does not know the program. Absolutely disgusted!

Every time that Ive been to this place the staff is always very nice, helpful and friendly. They have good prices and their stock is always changing. I try to go at least once or twice a month. They dont have any refrigerated food or dairy products like they used to but they still have a great variety of dry and canned food. The prices on pet food are good. I noticed they only have food for cats and dogs. They have great prices on home decor. One thing I have noticed is that they usually have the same furniture for a while so i checked out their prices and I noticed that its almost retail price so I think thats why its there for a while but thats just my opinion.

Great small store shopping with tremendous versatility. Everything from crafts and decorating, groceries, international food, furniture for the home (both inside and out), to products for cleaning and Co-Vid safety. They also have a courteous well trained staff. Social distancing encouraged and mask required. Shopping convenience with great prices! A little more organization of the inventory would present a cleaner store.

Went in to look for shelving or tv stand. The prices were not what i was expecting on furniture. About the same you would pay at any other furniture store for alot better quality. I didnt see anything i would consider a bargain. Especially at big lots!!! Didnt really browse around much because i came to see what i looked at and left. I use to shop big lots back in the day and thought they were much more affordable for family living back then. I never walked out without bags of purchases for myself and family. But i didnt really see much more than dollar store product with much higher prices this trip. Better luck next time i guess.

Good location here in Irving. Ample variety of stock and the Customer Service is above average. Stop by, youll be back!

Big Lots have just about any and everything you want for your household I definitely prefer Big Lots or Walmart

This store was good. The staff is super good. The floor manager and the cashier were so kind and helping.The store was all stocked up for spring decor, furniture and st Patricks day.

They always have a good deal.

Everyone in this store is outstanding! Love the selection in home goods and decor along with their furniture!!!

Nice store. Some of items are unique and price is firm. Helpful and friendly associates.

This is the cleanest and most organized Big Lots, Ive ever been too. GOOD JOB STAFF!

The store was clean and bright. Costumer service was very nice. I totally spent to much money but got all that I wanted, will visit them again.

Be careful sometimes there food can be expired

Affordable place .plus easy to grab what you need always found what.I need

Great customer service, love this store 1st time at this particular store 😀 ❤😍

Good people great service at this store I would highly recommend this place

Big lots has improved alot lately. Very friendly and helpful employees.

So grateful for the staff here! I lost my keys in store and multiple team members and a manager helped me look for them. A few days later someone found them and the manager called me to let me know! Top tier customer service!!

Everyone was great! Michel and Winter helped alot and when I got to the store, Lindsey took charge and got it all done for me! They all are very personable and helpful! Thank you guys so much for helping me! Thanks Robin 😊

Low prices on some good stuff

Helped me find a rocker recliner. Very nice and good service.

Very helpful, can see why the manager is the manager, everyone one else seemed too be on auto pilot. Winter is awesome.

Great place to buy household decor, accent rugs, curtains, bathroom accessories, pet food and accessories, storage containers, hygiene products, kitchen accessories, bedroom accessories, furniture, food items, clothing and seasonal outdoor patio furniture and accessories!!!!!

This is one of my weekly stops. I love the great finds when I visit. Great prices, clean store, and great options to choose from. The staff is very nice and helful.

They redesigned their space, it looks more organized, they have nicer outdoor living products.

Always find deals here on food, paper products, classroom decor and furniture! And those coupons in my email really help me save money!

Good location always kept clean and stocked.

They remodeled the store but apparently have less things in it now than what they used to also half of the stuff on the shelves did not have prices marked on them

I enjoy shopping here. Always new products and a good price.

Totally rearranged store. I was impressed and blown away with the clean spacious aisles. Not the same Big Lots I knew in the past. Prices reflect cost increase, may be due to COVID as everything has increased in cost.

Love Big Lots. You never know what treasures you will find.

Great place to get house goods at a decent price. Love the bath towels.

Awesome, thank you so much.

Great prices and very clean and organized.Employees are very friendly and knowledgeable.The 2 young men who work in the furniture department were very helpful.

Hello my wife and I bought this past April 2020 a four chair dining set Madison Espresso brand for good decent price and within only 6 months two of the chairs back rest part are literally broken and came apart, the only thing its holding in place its the Upholstered materialSo needless to say its very bad quality material along with the table one leg its laterally crack and broken soon this $385.00 dollar dining set will be trash.My wife and I wont recommend the furniture they sell in any Big Lots locationIts not worthy wasting your money.

Good place with great prices and a lot of variety of things of all different types including furniture and electronics. I dont think many people see this place because of where it is located. It lacks remodeling and I think its because its lack of people going there. Its one of those hidden treasures that is good to keep in mind.

Very clean. Staff was wonderful.

December 7th and next to nothing for Christmas decorations. Worst Ive ever seen. Usually they had plenty of lights and accessories but this year nothing but wrapping paper and bows. Ever since their remodel this has turned into a different store. Aisles are wider but unless you want furniture, theres not the selection there used to be. Very few parking spaces to boot. Oh well, I guess its another symptom of covid 19. To the store: You cant buy what isnt there. Once again, I had to go to an online store to purchase. Your loss.

Called first to be sure they had mattress when I got there the clerk couldnt find it manager had placed it away from the registers asked for change for $20.00 bill dont give change unless you are paying for the item with cash??? My purchase was over $50.00 seems like they could have done this. Went to chicken restaurant purchased $5.00 didnt pay cash they had no problem?????

Some what of a smaller store but plenty of inventory was pleasantly pleased with my visit sure to return to this location. FRANK WAS AMAZING

Went to buy a bed but there was not body to help me I ask the cashier and she said she will call someone and they never come. So y’all lost a customer that was going to buy a queen bed and a twin.

I Love this store, I wish one like this one was closer to where I live !!

My cashier was nice and asked did I find everything love that

Incredible selection.. nice store..

I went in looking for potting soil, but its a seasonal item and they were out.The store has some very nice things.

Hit or miss. Did not find any great deals, anything to take home or what I was looking for. Store was clean and organized which is a big plus.

I bought a product online for the store pick up and when I reached to the store they said they have emailed me that the item is sold and they have sent me the refund.I would certainly not recommend Big Lots as they show somethings online and if the item is in discount they might say the item is sold, coz the same item is available at other store but now at higher price.I am feeling cheated and would not recommend to buy and trust Big Lot’s online website inventory.

Busy due to Christmas shopping but great service, good products, variety of products, and courteous employees

Great prices and staff very helpful

Good prices!

Great c/s

Very helpful, courteous employees, unfortunately this store is an exception rather than a rule. I definitely will be going back again. Props to the management!

The store is cleaner and better organised than it was. The employees were friendly and helpful.

Cashier wonderful. Clean store

Nice selection at great prices

Coustomer service and prices were great. One of my favorite places to shop. Went for the after Christmas sale. Was able to get lots of things for next Christmas 50% with an additional 25% taken off at the register.

Good discount store. There are great bargains shop the entire store.

Had everything I needed at a good price

Lots to choose from but most items did not have prices on them. The labels on the shelves did not match the items next to them. That was a bad thing. The cashier wS very friendly and helpful.

This big lots is pretty cool never really paid attention to their furniture department yep they got a furniture department ask for Marcus that guy will take care of you from financing to inventory they even loading full on service

Awesome place to buy certain items for a pretty reasonable price. Its more Upscale then it use to be, revations have been done. And more items are available, like funiture and so onKatrina W

I really like the store in Irving Texas. Nice and clean plus very organized. Best one i have been to in a while

Selection is dismal.

Pleanty of stock, great prices and sales. Received a $10 of the next $40 purchase as the end of sales

I am absolutely thrilled with the new remodeling job that theyre doing in our Irving store. They are not even done yet and it already looks amazing. Big lots is one of my favorite places to shop and now I am even more excited to go to our store.

Very organized for being dec.23..

I bought a Bluetooth speaker based on cashier -Christian’s recommendation that it was a good choice and was on sale. Got to work and it had no real volume on it so I brought it back and exchanged it with cashier -Michael.The second one had no cord or instructions. I called immediately after opening it and notified the cashier. I let him know I would be bringing it back. He said no problem just bring the receipt.Brought it back and Manager Winter said she can only give me store credit because I don’t have the original receipt (which was not given to me) She said it’s store policy even though I could show her the transaction in my account. She refused to return my item. Michael walked in, accounted for transaction but did not refund my money. I will be calling tomorrow to talk to the store manager Tina.... all this over $20! Highly Disappointed. I could see if it was an expensive item.

This store has changed a lot since i last visited.. Clean, organized & a lot less cluttered 👍👍

Great place to treasure hunt.

Customer service excellent

Very clean store the way a Big Lots should look

The best Big Lots in the DFW. Ive never seen their shelves empty!

Big lots is NOT the store i grew up shopping at, theyre main selling focus is furniture and household items. I call it mini Sears. Yea, the prices!! Just like mall shopping. Thanks but no thanks. Sadly to say, in the last 2 years, Ive shopped there 4 times. Looks great, clean store,

Store is old and filthy

Nice environment. I was able to go in get exactly what I went for and get out in a timely manner.

This B.L has gone down but its still a intresting fine spot. I love finding different kind of food products etc. the only thing I will never buy from Big Lots is furniture. I purchased a cardboard sofa and recliner. The bed was okay. Always check there furniture top, bottom front and back.

Impressed by the upgrades in this store! Looks great, easy to maneuver thru now. Started a new program for loyalty card members, rewarding them with freebies.

Do not buy recliner they will fall apart in a month got one exchanged second one lasted 3 weeks was told one time only . go buy good furniture . its not me I weigh 175 . I wish I could give no stars . This was a gift from my 89 year old aunt she knew no better

Very disappointed. Used to he a great location. Only had 1 cashier and a line to the back wall. Store shelves were kind of bare. The ones that were stocked were messy and things were misplaced. Majority of advertised specials were not there. After standing in line for over 20 minutes I put my items back on the shelves and walked out. The line had moved only 1 person in the time it took me to put back 2 toys, a blow up snowman, 2 necklaces, and 2 chargers. So sad. Hire another cashier!

Called to ask about box springs and was either given the wrong price or lied to. Then the gentleman that gave us the accurate price at the store failed to apologize for the misinformation. Offered no kind words. Nice store but poor customer service.

Friendly, helpful employees. Great deals!

Store was rearranged in a nice open welcoming way. I think they did a great job. Always find great deals here.

The store is always stocked and very friendly staff. And clean store couldnt ask for more.

I like how theyve remodeled the store.

I came in to view a few items in the furniture dept. The young lady their was very helpful and knowledgeable of the various items. She talked me into buying what i had been wanting. I will definitely come back to her. Thanks again Sindy

It was fantastic and I will be going more and more often everything you want or need is in Big Lot

Theyve rearranged and cleaned up the store. It looks good for now. Hopefully it will stay nice and clean.

I went in Big Lots to buy a Sharpie marker. For some reason they do not carry stationery supplies. It looked like the store had been updated and was very nice.

The people are helpful. Good selection....but I did not recognize some of the brands they carry. I like the selection of dried fruits in the store.

Customer service is terrible, went in for a few boxes only to be told we dont do that here when the previous day was told by manager to come back and will have some. I wish someone would tell the people working here what customer service really means. If you cant go the extra mile, you are in the wrong business. Take note managers, stop, do your job with I can do that for you instead of we dont do that here.

Big Lots is one of my favorite stores. You can shop for food, household items & gifts all in the same place. Also, after Xmas they always have amazing clearance sales. Two years ago they had a 90% off sale. I got a lovely 6ft artificial Xmas tree for $10.00! I also got many other Xmas items on sale as well. Their employees are also very friendly & helpful whenever I have a question or I cant find an item. I would definitely recommend Big Lots if youre looking for great deals & prices on many items.

It was mostly expensive. The customer service was great though. The quality of furniture and items that was in the store were great. However I found other Big Lots in other states to be a lot cheaper.

Nice store . Friendly staff.

Used to be more stocked up, You walk in looks cold and empty, No stock, not too organized, one or two sales persons. Not clean