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Accutek Packaging Equipment Companies, Inc.
8051 Jetstar Dr #175, Irving, TX 75063, United States
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Accutek Packaging Equipment Companies, Inc.

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Review №1

The last few days I had an amazing experience with customer service in Accutek Packaging from Wiley in the Accutek Service Department. I had a problem finding the right solution and Wiley with his patience, his professionalism and the wide knowledge on his field helped me out and finally we found the solution. I wish all people in companies with technical support to be so good and well trained. Now-days unfortunately it is hard to find people that care and want to solve problems. Thank you Wiley, you really promote Accuteks brand name.

La
Review №2

Brandon has been amazing to work with and has bent over backwards with all my crazy demands and time frames. Top notch salesman and I would highly recommend reaching out to him if you have any packaging needs. Great equipment with all the features and longevity you expect from high production products.

Ti
Review №3

Wiley Norwood always takes great care of us! Very quick to take care of orders, or anything else we through their way. :)Accutek is very professional, and highly recommended.

Je
Review №4

Brandon Williams assisted me through the whole process of ordering my equipment. Brandon was and is a pure pleasure to work with.. This will not be the last time we shopWith Accutek..Jesse TrammelNew Age Hemp

Av
Review №5

Wiley from the Texas branch is an exceptional service person. He was always ready to help out over the phone or physically and has great hands-on knowledge of all their equipment

Ja
Review №6

Brandon Williams and his team got us squared away at top speed. Excellent communication and fast turn around. This is our third Accutek labeler and wont be our last.

Ka
Review №7

GREAT customer service, spoke directly with service executive Wiley Norwood who facetimed with me and patiently walked me through everything. He was easy to understand and made it a great experience!! Our company is Addicted Beauty

Ob
Review №8

The company is outstanding. Talking to them on the phone is not enough. You must see the showroom!!! If you own a business you’ll be like a kid in a candy store. Brandon my sales guy was great! The guys in the warehouse took their time to teach me exactly how my machine worked. I didn’t feel rushed and I was very confident on using my machine once I got back to my warehouse. Check them out. Ask for Brandon.Tell them Derrick sent you.

Ad
Review №9

Great experience with Brandon Williams. Most suppliers had a 6-10 week lead time for equipment, but with his assistance we had our product sent in, set up on the equipment, video of our materials operating successfully and equipment out the door in 5 days. Thank you!

Da
Review №10

Great experience with both the sales and parts departments in getting my bottling facility running. Feels good to having quality equipment and service. Wouldnt trust any other brand !

fl
Review №11

I had a pump issue a few months back and I got the honor to speak with Wiley N. He was amazing help, very patient and answered all my questions.From Bocana Inc.

Ma
Review №12

I work for TPC Packaging Solutions and had the chance to work with Wiley Norwood from the Accutek Service Department. He was able to jump on a video call and help train us on our labeler, as well as give us some tips to get it working with our bottle. He is always ready to help anytime we need it. Recently demonstrated when he helped us out with some technical support our customer and some proactive tips. Great support during and after the sale.

No
Review №13

Buyers Beware‼️ Please Be Very Careful‼️This place is horrible for business owners. I spent Almost 100k on an automatic piece of equipment and it may have worked once. They refuse to send anyone to help fix the problems. They’d rather talk on the phone all day instead of sending someone to fix the problem. They will lie and lie, and never help you.

Br
Review №14

We were in a tough spot looking for a new bottle labeler, something reliable and available to ship quickly. I reached out to Brandon at Accutek and he was quick to respond and get us set up with a top of the line labeler within a week. Definitely recommend Accutek!

Wi
Review №15

Scott was fantastic! Very professional, knew the ins and outs of the equipment, and made sure I was very familiar with operation before heading home. Thanks!

Jo
Review №16

Jimmy Jones was in our in our facility this weekhe has a very professional sense about himself and very good work ethics.Thanks..

Je
Review №17

Brandon with Accutek was great to work with when deciding on what equipment we needed. Service after the sale has been stellar!

Ai
Review №18

Disorganized.

Information
100 Photos
18 Comments
4.4 Rating
  • Address:8051 Jetstar Dr #175, Irving, TX 75063, United States
  • Site:https://accutekpackaging.com/
  • Phone:+1 972-915-6888
Categories
  • Manufacturer
  • Machine shop
  • Packaging machinery
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–4:30PM
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