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Sutherlands
717 US-80, Jackson, MS 39204, United States
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Sutherlands
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Pa
Review №1

Showed up at 7am this morning to buy a grill that I found on the website. I looked around. Found exactly what I was looking for. I went back to the counter. I asked the gentleman what they thought about that brand. They where very honest and told me how great it was. They immediately helped me load it up and check out and load into my vehicle. Very nice and professional. I will come here before I go to Lowes or home depot now. Thanks for the help!

Ba
Review №2

Terrible experience. This used to be a nice store. One register open with line of customers into the back. The floor is a disorganized mess. Went looking for Carhartt shirts. Nothing was folded, just a big pile with no prices clearly marked. This place needs new management. Will be taking my business elsewhere.

SO
Review №3

Got a good deal on a yard Max mixer

Ed
Review №4

Excellent prices good materials all I needed. Thank God.

Gl
Review №5

Sutherlands is a forgotten gem. They are one of the first yard and garden centers. They also have beautiful furniture!

Ka
Review №6

The workers were so helpful overall visit was pleasant will be going back

Be
Review №7

Love this little well kept secret of a place. Short lines.. Low prices.. Friendly staff.. Awesome

Ca
Review №8

Always have what I need at a good price.Great friendly service .

Te
Review №9

They need to clean the place up, I seen dirt on boxes on the shelf a half inch thick. The help walks around like they dont want to do there job, there more interested in texting on their phone then helping customers.

Ma
Review №10

Im thinking that is one of the places to find what you need for work around the house

Bo
Review №11

Amazing selection. Superb service!

Ca
Review №12

Sutherlands had beautiful plants at excellent prices. Highly recommended.

MA
Review №13

Prompt service! Placed order at the counter and they had us loaded and out within 20 minutes.

Ma
Review №14

Got help from staff very quickly. Was in and out in less than 15 mins.

Th
Review №15

Had an amazing experience as always, the young lady with the glasses is so sweet and outgoing with a amazing personality.... she helps me so much everytime my husband and I come in.... definitely enjoy seeing her when we come in.. she knows where almost everything is and if she doesn’t she goes over and beyond to make sure we are helped so that’s a big plus

Ba
Review №16

So close, and so handy.No need to drive to Flowood for a Lowes.

Ti
Review №17

Great place, variety & prices. Enjoy shopping there.

Gl
Review №18

Great place for any and all things you would need to build ANYTHING! If they dont have it, they will tell you the best place to get it.

Er
Review №19

The prices are very competitive. I was able to find most of what I was looking for. I was told that the delivery truck should be in tomorrow morning for the one thing I could not find.

Er
Review №20

Really great down home hardware store.

Wi
Review №21

Good clearance item grabs, regular coupons--keep eyes on the paper.

Su
Review №22

Pretty good store overall. The young guy in the doors/cabinets/plywood department needs to lighten up a little bit. Chill bro, lifes precious.

mi
Review №23

Well stocked and friendly service.

Sh
Review №24

Couldn’t get help. I asked the young lady at the front counter if she would call someone to help me. Waited ten minutes and she still didn’t call. Asked an associate and he just pointed me in the direction and said they should be on the isle. After waiting 10 more minutes, I left and went to Lowe’s for some better service

Ri
Review №25

Did not have plumbers grease,but did have heirloom corn seed

An
Review №26

Good prices on small plants

Ge
Review №27

Good service

Sh
Review №28

The line was to long need some cashier bab

Ka
Review №29

If you need a comfortable mattress this is the place to shop king size all under $800 nic3

Do
Review №30

Pros Never crowded some things are cheaper than lowes. Cons Not overall as cheap as Lowes they dont have enough workers and they seem not friendly. Im sure they are over worked and under-paid.

Bo
Review №31

Employees not very helpful.

Ro
Review №32

Found what I needed for fasteners. Comparable prices to other stores.

Te
Review №33

No one was available to help me. I walked around for awhile. Then went to front to find out red mulch was outside and Id have to drive around to get it. Again no one to help. Loaded a bag wasnt feeling comfortable and the receipt number wasnt matching finally a man came. Ugg. Terrible service.

Rh
Review №34

This was my first visit. I was greeted as I walked in and received lots of help. I was impressed with the variety of plants and prices. Everything looked healthy and I am pleased with my purchase. However, I did notice the Confederate flag on the golf carts used by the workers. Gave me pause.

Su
Review №35

Ask for help, no one came to help. Someone else (a customer) had to help to find what I need.

Ea
Review №36

Highly recommend Sutherland’s in pearl. Great service. The manager, Chuck, was very helpful and super friendly. 5 stars all the way!

Ja
Review №37

Average big box hardware store. There was a lady working on the sales floor that was helpful, but I dont care if the cashier is having a bad day or not! If I ask where something is, and you direct me to three different aisles that I have been down, please show me as I probably not going to see it this time either. About the same as any other big box store

IS
Review №38

I will never in my life spend another $$$ in this or any southerlands. Them refusing service to those of us who cant wear mask is nothing short of discrimination. Their associates have no right to access anyones medical needs !!!

Je
Review №39

Sutherlands shelves were just about bare at noon. We just needed tomatoes and pepper plants plus herbs. For herbs I only bought English Thyme. I usually get at least 3 different varieties. They just didnt have much choice. One of the sales clerks said their big shipment had not arrived. I will have to check back in a few weeks but I went to Home Depot and bought a couple of more herbs.

KE
Review №40

Nasty Store...Nasty People!

Ch
Review №41

Love to shop at Sutherlands! They have pretty much all that you need when you need it.

Li
Review №42

Lumber is not stocked totally customer service is horrible no help for my husband whom is disabled in picking up lumber.

Bu
Review №43

They sale topsoil (among other materials, such as gravel) by the scoop on a John Deere tractor. One scoop is supposed to be one cubic yard. Be advised that they only have one person that can operate the tractor and he leaves at 5:00 PM sharp. If you are one minute late, you will have to wait for the next day. The topsoil is good quality soil.

Sh
Review №44

Customer service check out counter girls are very rude. They do not great you, speak to you or even make eye contact with you. Its like you are bothering them to check out there. Regular checkout lines are better when someone is there and u can use them. I honestly avoid this store unless I can get one quick thing and dont need any assistance. If you want decent customer service this is not the store for you.

Ro
Review №45

Store needs a good cleaning and straighten up. Need better customer service. Walked by several employees and not offered any help.

Ed
Review №46

Good

Ra
Review №47

Great service. Great people. Friendly as anyone could ask. Competitor price beating what else to ask?

Me
Review №48

My home is at this time is undergoing a major renovation. We have to have our electric meter box relocated. When the Entergy personnel came to inspect our box, they informed us what equipment was required and the new guidelines for why. My husband and I went to Home Depot and Lowes and the personnel in the electrical department each told us they did not know about the new guidelines and attempted to get us to purchase something other than what Entergy instructed us to purchase (They also did not have the required meter box that we needed). We went to Sutherland in Pearl and was introduced to the most professional and knowledgeable person I have encountered in a home improvement store, his name is ROBERT CAMPION.👍👍👍 When we described the meter box which the Entergy Personnel had told us to get, he quoted the exact guidelines Entergy had told us, and he also drew a picture of the meter box to assist us with understanding why the guidelines are now in effect. This was important, especially since it had to do with our electrical wiring!!!!!!!!!!! If I could have tipped him, I would have. PLEASE shop here, they are very knowledge and educated. This is what you need when you are buying something for your most important investment. I WILL CONTINUE TO BUY MY HOME SUPPLIES FOR HERE.

ro
Review №49

Found everything I needed ! 😊

Kr
Review №50

Best place for mulch! Friendly people too.

ro
Review №51

Went to get wood got it the young man in the lumber department was very helpful helped out a lot will be back

An
Review №52

Found what i. Wanted and the employment when out of their way to assist me on a eighty cent purchase. Great golks

Ke
Review №53

Go on an early bird Saturday, they never disappoint unless you get there late!

In
Review №54

Its a very nice establishment workers are always helpful keep up the good work

Ma
Review №55

Sutherlands is a great store for adding curb appeal to your yard. Great prices on plantings.

L
Review №56

Was able to pick up everything on my list.... plus a few extras...while helped by cheerful employees.

So
Review №57

Great deals on plants 1/2 off Saturdays early bird special.

Le
Review №58

Great place. I like them because you can always find someone to help you with questions or loading (something thats lacking at home depot and Lowes).

An
Review №59

Store usually has whatever I am looking to buy. Employees are nice.

Pa
Review №60

Rude, Buddy! Lost My Business Over The Phone! I called to inquire about the inside dimensions for the drawers of the 30x18 Whistler Vanity 1 Door 2 Drawer, Mfg.# WV3018-DL Sku# 5244256. He was condescending and curt with his answers, telling me what you need to do is drive down here and look at them because I am all the way in another corner of the store. As I explained to him that my driving 47 miles to his store was guaranteed to be farther and asked could he not take a tape measure to it to tell me the dimensions. He literally raised his voice yelling, cut me off and was still yelling when I told him he just lost the sale and hung up. Lowes has a very similar product, lesser expensive and they were extremely helpful over the phone. Bonus, three of their stores are closer as well. Bye Bye Buddy.

K
Review №61

Customer service is absolutely horrible at this store. You can never find anyone to help you even if they are just standing around shooting the bull with other co-workers. They wont even dare look your way. If you interrupt, they act like you are bothering them. Very discouraging. I would like to shop there more but sometimes, you need help getting items off store shelving or need to ask a question and you can never find assistance from store associates. Wished someone would change that...

mi
Review №62

I shopped for an hour and got several items. When i got to checkout counter no one would come and check me out so i left the buggy there and walked out.

Sh
Review №63

Check out girl is always rude and always has an attitude looks like they hate their job. you cant find anyone to help you find something and thats because you see two of them hanging out in front of the store not doing anything but talking. BUT they do have good prices and inventory. go to ACE bolt and screw. and if its the weekend then go to revell.....

Ti
Review №64

Most of the time when I come there they have exactly what I need so its good place to go to get some tools and other items

Bu
Review №65

Good bargains on lumber but no one available to help me load.

Ta
Review №66

SUTHERLANDS HAS ONE OF THE WORST POLICY THAT HAS EVER EXISTED.SUTHERLANDS SELL MALFUNCTIONING EQUIPMENT AND REFUSES TO REFUND OR REPLACE. VERY RUDE CUSTOMER SERVICE AND DOWNRIGHT DISGUSTING. SUTHERLANDS IS A RIPOFF WITH EQUIPMENT THAT RUNS ON GAS. SUTHERLANDS WILL NOT TELL YOU THAT THEY WILL NOT TAKE BACK NOR REPLACE THEIR EQUIPMENT THAT IS MADE OF VERY POOR QUALITY. I WOULD GIVE THEM LESS THAN A 1 STAR IF I COULD. SUTHERLANDS TOLD ME AFTER I HAD PURCHASED MY GAS WEEDEATER THAT THEY DONT TAKE ANYTHING THAT RUNS ON GAS BACK. I WASNT TOLD THIS BEFORE PURCHASING THE PIECE OF JUNK. LATER TOLD ME THAT THEY COULD FIX IT FOR $117.00 AND CHANGE. THE ONLY PROBLEM WAS THAT THE PULL STRING HAD GOTTEN OFF TRACK. I REFUSED TO PAY MONEY FOR SOMETHING THAT WAS MALFUNCTIONED IN THE FIRST PLACE.THE SO CALLED REPAIRMAN TOLD ME THAT THE GEARS WERE TORN UP IN IT. IF THIS WAS THE CASE; HE DEFINITELY TORE THEM UP.I AM FILING A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE.DONT WASTE YOUR TIME AND MONEY BUYING EQUIPMENT FROM SUTHERLANDS. I LEARNED MY LESSON TOOOO LATE!

Ro
Review №67

LOVE THIS PLACE --HAVE EVERYTHING HERE--NICE CLEAN AND FRIENDLY

Ja
Review №68

Was not friendly

J
Review №69

Sutherlands is a great no nonsense building supply store.

jo
Review №70

Good experience. Very friendly employees. Only had one cashier so checking out was a bit slow.

Be
Review №71

Has everything you need and some much cheaper than a Lowes or Home Depot

Er
Review №72

Website says they have items in stock. Drive 45 minutes to the pearl location with my trailer only to be told they don’t have those items in stock. Wasted half of my work day.

Mi
Review №73

They do help you find what your looking for.

Mi
Review №74

Good selection of plants. Employees very friendly.

La
Review №75

Good prices and quick friendly service with a smile!

hr
Review №76

Great place! Staff is very nice and knowledgeable!

Ca
Review №77

Well organized.need more staff to assist customers

Ja
Review №78

Went for pine bark mulch in black. They had several bags unlike Wal-Mart which they said was seasonal.

Vi
Review №79

Great service friendly staff

Ha
Review №80

Great selection for the good ole American

de
Review №81

Will not go back, could not get someone to help me, person was paged but did not come for me to possibly make a purchase

Je
Review №82

Everything you need for the home repair enthusiast. Good customer service.

Ch
Review №83

It was wonderful thay was a big help

Ro
Review №84

Thanks to Southerlands for the beautiful flowers

Th
Review №85

Absolute worst customer service I have ever experienced. Tried to say hello to a guy sitting at a desk in furniture. He looked at me and said nothing. I’m taking my business elsewhere.

Ru
Review №86

The employees were very helpful

sa
Review №87

Great place for home supplies and outdoor needs

Lo
Review №88

Didnt have what I wanted. I wish they had more workers so you could ask for help. You cant find anyone to help you.

Ja
Review №89

The service and help were terrible. I will go to Home Depot in the future.

Ra
Review №90

Slow standing in line to check out two girls running one cash register.

Ca
Review №91

Twine was a little hard to find

Cr
Review №92

A little pricey but have hard to find items usually.

La
Review №93

Customer service wasnt that good.

li
Review №94

Employees very helpful

Jo
Review №95

Great hardware store

Ri
Review №96

Always friendly!

Ne
Review №97

Fast and easy

La
Review №98

Employees were rude on floor

Le
Review №99

Very nice

Je
Review №100

No help.

Information
39 Photos
100 Comments
4 Rating
  • Address:717 US-80, Jackson, MS 39204, United States
  • Site:https://sutherlands.com/s/Pearl-MS/3209
  • Phone:+1 601-939-9450
Categories
  • Lumber store
  • Building materials store
  • Carpet store
  • Hardware store
  • Home improvement store
  • Lawn mower repair service
  • Lawn mower store
  • Lighting store
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:10AM–5PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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