Great place to get work on your vehicle. They are polite, efficient and fairly priced. I would definitely recommend you going here
Lance and the team are excellent! Very good and thorough. Very reasonable prices, in and out per schedule. I had a top down, end to end inspection on our new, used van I bought online. The Pro Tech Team changed the power steering and brake fluid for the 60k mile maintenance, in addition to the inspection. In and out in under two hours.
Very Professional and Trustworthy. Highly Recommended.
I came here to have an aftermarket Borla exhaust system installed and they did it very well. Informed me of the fact I should come in a couple weeks later as the metal can shift from the heat so they can make minor adjustments and weld tight. The service was great, price reasonable, and very professional. Thank you!
Lance is the man! Great mechanic!
Pro Tech is fantastic. Weve taken 3 different vehicles here over the years and gotten great service each time. This latest issue was the dreaded check engine light, which could be minor or very expensive. These guys diagnosed my issue, which thankfully had nothing to do with the operation of the car. Since nothing needed to be repaired and the issue couldnt be duplicated after they reset the check engine light, I wasnt charged anything, not even for the diagnosis. Its hard to find honest people in the auto repair industry, but thats what you get here. We wont take our cars anywhere else and would recommend Pro Tech to anyone.
Took my F150 here for some engine work after getting an astronomical quote from a chain repair shop. Lantz was able to accomodate a same-day appointment with fast, fair, and professional service. Truly couldnt ask for a better experience. Theyve earned our business going forward.
Excellent service! I took my moms dodge truck here for a wiring issue. We had been to multiple mechanics prior including the dealership, and no one could find the problem. Protech found the issue in an hour!!! We were amazed. I highly recommend them!!
These guys are really fair. I felt like they were looking out for my best interest, explained everything. I ended up towing from one shop to Pro Tech because Lanz was so great. Thank you all!
Had the front Struts replaced on my vehicle today. Great service that was reasonably priced. I will be back.
I was having issues with my 2016 Chevy Sonic. Being new to FL, we wanted to find a place we can rely on and trust. Through our neighbors, we found this great place. Lantz is absolutely amazing and we are definitely coming here from now on for all our auto needs!Thanks again Lantz!!
Unbelievable people...Was passing thru on 95 with engine running hot and thought surely last thing i need to happen is something to blow 600 miles from home...Was blessed to find these guys who immediately took vehicle to check out issues...They came back up front in about 15 minutes and told me what was likelky the issue and charged me zilch...Said it is definitely a gauge issue that can be fixed when i get home and it wont blow...So i leave and either they fixed it for free or it self corrected which is less likely cause it was running perfect after i left there lot...God bless em...
Lantz is the most honest guy Ive ever met, He will go above and beyond to make sure you get what you need done and done right the first time, and stand behind what he did for you, I will not go to anyone else, sometimes you do have to wait a bit to get your car or truck in but it is worth it.
I would highly recommend Pro Tech. My family has had multiple good experiences with them! They repaired my car within a couple of days and it runs better than before.
Worth the wait!!!Ive gotten a fair deal every time Ive brought my car in. The only downside is they typically have a long wait. Turns out, when you are a honest businessman, people will be lined up around the block to get in!
Fantastic service. My alternator had died and I needed a quick repair. They had me back on the road in 90 minutes at a very fair price.
Had an awesome experience getting my Yaris fixed. They got someone to tow the car and changed my batteries in a day. Very professional and reasonable cost.
I highly recommend this shop. My car was fixed quickly, and at a very reasonable price. Lantz is a great guy, and very trustworthy and honest. I will be coming back here for all my automotive problems. Thanks again
I bought a used car that had a known problem with the steering pin and had a quote for repair. I was recommending to Lance and when I called he said let me call you back. He called back to tell me that this repair was covered under warranty by Hyundai and to take it to the dealership. I applaud his honesty and have definitely found my new mechanic for any future needs. Thank you so much.
I was recommended to come to Pro Tech by a coworker. I brought my 2003 Chevy Avalanche due to a rough idle and fuel pump replacement. Lantz and his crew did a thorough diagnosis and found a couple easy fixes of vacuum line replacements (I was told elsewhere it needed a $500 intake manifold). Had a couple issues with the fuel pump that were quickly and effectively replaced. Just wanted to pass on my great experience and say that im glad I found a local mechanic that is trustworthy and seems to care about his customers.
Taken a couple of vehicles there now, and Lantz has been upfront, honest, and helpful. Service has been friendly done on time, and status communicated well. Couldnt really ask for much more out of a repair shop. Highly recommended.
Honest reliable automotive repair shop. One shop Id actually recommend to people.
Took our car in and they repaired it fast! Friendly staff and amazing service. I will be back with all our vehicles from here on out.
My whole (including extended) family and several friends have been depending on PROTECH for our automotive needs for many years.Our latest experience on 010620 was just like every other one.We were treated with courtesy, respect, friendly service, and most importantly, a good price for a fine job.We have only the highest regard for PROTECH!Frank & Rita
Friendly, accommodating and honest. Great experience! Thank you
When I pick a mechanic, I always ask myself in order, are they honest?, so they know what theyre doing?, and are their prices fair?. Protech has satisfied my questions every time Ive been there. It has become my new go-to place for all automotive needs. The only downside is how busy they get, which is understandable. Plan to make an appointment well in advance if you can.
Lantz was upfront and did not try to sell me on something I didnt need or want. The work was done quick and professional. I found a new home for my auto repair work. Blue Honda civic
Took my car in for a check engine light which ended up needing major work done to repair. Lantz was always very professional and honest with the many questions I had. After the major engine repair, the bill was as quoted from the start, with no hidden oh by the ways and very reasonable for the the amount or work it took. Very happy customer now.
Great guys
I recently had some mechanical work done at Pro Tech Automotive and was very pleased with the whole experience. The owner, Lance Herman, explained everything in detail to me what needed to be done before the work was started. When I went to pick up the truck he went out of his way to lift the hood and walked through the whole process of all the parts installed and where they were in the engine compartment. This is unheard of these days! I will return for all my future services and will recommend Pro Tech Automotive to anyone who needs any auto service from now on. Thank you sir.
Service was excellent. Very straight forward and fast. Had my car in and out within a couple hours. The guys know what theyre talking about and will get it fixed fast for a reasonable price.
Just left the store and knew I had to leave a review for them. This was the friendliest auto-repair shop that I have ever been to! Lance was really great to work with, understanding of the problem, upfront about the costs, and really great to talk to in person and over the phone. My car needed a new engine mount and Lance was really fast at getting the part to the shop and had it replaced in 3 hours. Outstanding service, recommending to all my friends.
Lantz and his team are competent, professional, personable and even have a sense of humor. And very importantly, if something does not need to be done, or even should not be done, Lantz will tell you it shouldnt be done. I have been a mechanic and service writer in a previous life and I can pretty well tell if someone is trying to scam me. Lantz and team are the right folks to go to if you want your car fixed right. They have put going to the dentist back on top of most dreaded things to do!
Lantz runs a repair shop with class. Todays cars are complicated and expensive to repair, but they only repair whats needed and guide you through every stage of the process, allowing you to make a good choice.
These guys are the best! Honest, friendly and super knowledgeable. My husband and I have serviced several of our vehicles there, all different makes and models and each time we have been extremely pleased with their work. Their prices are fair and the service is outstanding, they are definitely our go-to for automotive repair in Jax.
This was my first visit to ProTech and it was a great experience, Lance and the rest of the staff are very professional, I was quoted an estimated price for a repair but it actually ended up a lot cheaper, as Lance found the part $200 cheaper. Thank you for a great experience. I will be back!
Weve been here many times and have never been disappointed. My hubby took his truck here for some extensive diagnostics and mechanical repairs. I took my Infiniti here for the mirrors to be replaced. And lastly, Hubs took his new car here after his truck was totaled and needed the car checked out prior to finalizing the purchase as it was a used vehicle. The staff uses their time wisely, treats our cars very well, theyre priced competitively, and they know their stuff. Clean waiting room, and they communicate very well, updating you on progress with repairs. They also have a key drop, so if you need to leave your vehicle there to be seen at the open of the next business day, thats an option. Ladies, please take note: They have always been respectful to me no matter what, and never tried to pull one over on me or blow me off. So if you are looking for a place that doesnt look at you with dollar signs in their eyes, this is a great place, and they run a no-nonsense tight ship.
Quality repair at a fair price without trying to up sell me on other issues. Lantz is a good mechanic and good guy. An honest mechanic can be tough to find, but look no further than Pro Tech.
I brought my car in because I accidentally filled my tank with diesel (I know, how could I). Lanz was so great and HONEST! I asked him if I had to have anything changed and if I needed to drop my tank in order to save my engine (MAJOR JOB $$$), and he insisted that the car would be fine without doing so, but if I wanted to do that he would do it for me. He gave me estimated prices over the phone and stuck to them, and didnt insist on me changing parts that he confidently explained would not be damaged, unlike a many other mechanics I called. I called multiple times, and Lanz patiently answered all of my very extensive questions. I would HIGHLY RECOMMEND!
Update from 2021: Lantz got me in quickly after my radiator cracked. Fixed it the next day. Also did a great job on a 4 wheel brake job during the same visit. Reasonable prices. Highly recommend again.From circa 2018: Very pleased with the work at Pro-Tech Automotive. Had an AC compressor replaced on Toyota Sienna. Lantz quoted me the job on the phone with great detail. Quote was significantly less that local dealership. It turns out that I did not need the extensive work that was first thought, so the final repair cost came in even lower than the estimate. Did the work in less than a day. I would highly recommend this shop to anyone.
These guys ARE THE BEST! Helped us in an emergency (to us) and were good to their word all the way. Thank you!
Great service at a fair price (uber fair). I like to ask questions and know what is going on, Lance called me every step of the way to tell me what they found. The price was incredibly fair.
A mechanic that you can trust is hard to find. Thats what youll find with Lance. His team is qualified and theyll treat you fairly. They explained what work they were doing before they did it. Top notch!!!
A good car repair shop is almost as important as having a good doctor. I had used another shop for years but they were bought out and subsequently went down hill. Then I found Pro-Tech. I have used them for over a year for work - sometimes major - on three different makes of vehicle: Subaru, Murano and Dodge. They have always gone the extra mile to find used parts vs. new where possible (see if you can get a dealer repair shop to do that) and the work they have done has always been top-notch. Ill be bringing my cars here for any repair or maintenance needs indefinitely.
Excellent service for both our vehicles a Honda and Mercedes Benz. Now I will not go anywhere else regardless as they not only perform scheduled maintenance, they also do extensive and honest work on both... I highly recommend them to everyone I know. Thank you!
To make a long story short-broke down late night on I95, 100s of miles away from home, with a sick wife and an older muscle car. Not a big block V8 but a way more finicky one. Towed the car there and dropped it off. First thing 7A dealt with Lance. Informed him of my situation and he was able to diagnose and fix it by around 10:30A. He said he was very busy and short staffed but he made it a priority. Shop is in a decent location with hotels closeby. Tried to give him extra and he wouldnt even take it. Blessed are the merciful for they shall receive mercy.
Pro-Tech is an excellent repair shop. They are always quick to fix just the problem that needs to be repaired and the price is always reasonable. I always trust them to repair only what needs to be repaired and in todays world that trust and honesty is not always easy to come by. I strongly recommend Pro-Tech for your mechanical needs.
I have had great customer service at a decent price since switching to Pro Tech. They are busy so you will need to call ahead, but the work has been great and they are up front with everything.
I had an over-heating issue with my 2008 Suzuki Grand Vitara, after looking for a place nearby I discovered them on Google. I asked if they could look at my vehicle and even with them booked for the day, they were able to fit me in. I was so thankful and impressed with Lantzs customer service, they did a thorough evaluation of the vehicle and determined what was needed.They assured me that they could fix it properly and even though their wasnt a dealership around for parts, they located and expedited their arrival in a timely fashion, kept me informed and fixed my vehicle for a very fair price.I was so impressed at their level of customer service, professionalism and integrity that I will stay a customer of theirs for a long time. They did not know me from atom but they treated me like a real person.I highly recommend them for all your auto needs...
My husband has bringing our cars to Lantz for years. We recently brought our Jeep in to have the brakes and rotors replaced. We had taken our Jeep in for a recall issue and were advised by the dealer we needed new brakes and rotors. My husband decided to take the Jeep to Protech to get a second opinion. Lantz advised the brakes and rotors were just fine and that we did not need to change them yet. It’s nice to know there are honest mechanics still out there today in a world that has become so greedy. Thank you Lantz for having such great integrity. This is why we will be repeat customers and always refer our friends and family.
Great service but make sure to plan ahead for maintenance appointments as theyre always booked up!
I had a strange electronic issue with my work Truck that needed to be fixed. Electric issues can be hard to diagnose and expensive, but Lance and his team had me in and out at an amazing price for the repair. I will certainly be back for anything my truck needs!
So honest it is unbelievable. Just need an appointment but that is because they are great.
Nice to work with
Best mechanic in town! Go see Lance, he will fix your car right up.
Awesome service I will continue to take all my business to these guys.
Very helpful services slow
Attendant and staff on point, attentive and reasonably priced
Repeat customer. Lantz does an excellent job and is very prompt and polite.
Four years later I still love this place! My family and I bought newer vehicles a few years ago so we havent seen Lance in awhile. A few weeks ago my car wouldnt start and he was able to fit me in. He tested it and it just needed a new battery and thats what he did. He didnt try to sell me anything extra and he could have easily told me I needed some additional things on top of the battery and I wouldnt have known any better but he doesnt do that sort of thing to people. Hes honest and his prices are great and his work is great!ORIGINAL REVIEW: Pro-Tech is absolutely wonderful! Weve been bringing our old vehicles there for a few years now. They are so nice and they have never treated me like some girl who wont understand and Ive never felt like they were holding back information. They always fix whats wrong but they go beyond that too.After I started taking our cars there I found out that more than a few friends and family members also swear by the place. One of them does the repairs on his truck himself but when hes out of town he sends his wife there with her SUV.Our vehicles are old. Other places will go through with their checklists and seem to be trying to find everything they can possibly sell us. Pro-Tech will find other things wrong while doing a repair and let me know whats wrong and give me the honest facts about it rather than a sales pitch.I have actually taken one of our vehicles to another place since I started using Pro-Tech. But the problem just came back a week later and when I took it to Pro-Tech they fixed the entire problem for me. There were multiple things contributing to the problem and they fixed them and it didnt cost me an enormous amount of money.I really just cant say enough good things about them. Yeah, theyre not open on the weekends. But Ive learned thats not a good enough reason to go somewhere else. Its worth it to go out of our way so Pro-Tech can fix the vehicles and we arent stuck without a vehicle again a week later. And, with as good a job as they do, they deserve weekends off.
Execellent service. Timely work completed.
Ive taken my cars here for almost 10 years now. This is an owner operated mechanic shop and you truely cant find a more honest mechanic around this side of town than the owner Lantz. He doesnt try to talk you into work you dont need and gives a fair price for his work. Hes there running his shop every day. I would recommend noone else for mechanical work. In the past I ve tried to save money at other mechanics and then had to come to Lantz to fix the issue again because it wasnt done right the first time. If youre worried about your car and you are looking for someone who is going to give you an honest assesment then this is the place. I recently took my car in and they are booked by appointment about a week out so keep this in mind.
Great service,those guys are pros.integrity,honestly u can find in pro-tech...highly recommended!
Extremely knowledgeable and thorough, honest, and makes the repair easy to understand.
I have been taking my car and truck problems to Lance for over 12 years that no one else can solve. He comes through for me every time. Super professional and fast. These guys are the real deal! Thanks Lance!
This is a good shop. Been twice now for different issues with an old un-restored, mostly stock Jeep CJ (no DIY time these days.) Theyre on a very short list of places that I trust to work on it. Quality work, fair price, right the first time.
I was quoted by Lance $415 (parts & labor) to replace alternator for 2007 Toyota Camry SE 4 cylinder. I was told the alternator would cost $250. I questioned him about the price and was told the alternators that I found online from local auto parts stores were rebuilt and not re-manufactured. Since they use Napa auto parts, I looked up the part on their website and was surprised to the part listed at $179. When my car was ready, I asked Lance about the part number and price of the alternator. He told me that the part was $284. He gave me a speech about his insurance and employee costs. Then he called Napa and they told him the part was $179 as well. I ended up paying $304. He told me that the part was listed incorrectly by Napa in the system. Labor is also $95 an hour which is $22 an hour more than the Toyota dealership. If you like paying more than you should then by all means go there.
Always polite and look out for their customers. Best place Ive gone in Jacksonville/St. Augustine.
I Contacted protech a few weeks ago about adding a Catback system to my 2012 Durango, I spoke with Lantz a few times back and forth on email. With his advice on the system and where to purchase to get the best rate, I ordered the system and had it shipped to his shop. As promised he said they would charge one hour labor and to his word the job was done in about 45 minutes. I love the new sound of my truck and increased performance. This was my first visit to pro-tech auto and won’t be my last. Thanks guys for the great service.
I have been taking my autos to Pro-Tech for years and you wont find more honest or reasonable mechanics in Jax.
Fair price for quality work.
Everything was perfect, what more can I ask for.
Highly recommend...
Lantz is a pro
Very knowledgeable
Excellent