I was a dedicated Publix shopper up until my most recent experience. I was watching and waiting for the person in front of me to be checked out. They gave the cashier a $20 dollar bill and everything was fine. When it came time for me to pay, I gave the cashier a $20 dollar bill fresh from the Bank and it was immediately checked with a marker. Can you guess the difference in our skin tones? This was the first time I’ve had that too happen to me at Publix and especially for such a small bill. I’m highly offended and disappointed. Do better Publix!
Customer service here is always excellent!!!! Makes me happy to be able to find some products like the picanha and guarana. I wish they would have crab legs on sale more often and that their water refill machine did stay down so often
Quick and easy trip(s)!! Pharmacy is right in the very front. Bakery & Deli next to pharmacy. Compared to some of the other Publix stores, this one is laid out perfectly. It flows very nicely.
Please talk with your baggers.Not just this Publix.I do Instacart and I am met with so much negativity. I am nice but sometimes I have multiple orders at once.So I might ask for plastic one single bag one double or even paper and I always ask please not to heavy and bag with care.I never ask too much.I am also more than happy to bag my own orders .One guy got mad when I ask him for double bags he quickly apologized when I said I would be happy to bag it myself.I am not trying to get anyone in trouble. I just think it needs to be said Instacart is still representing your loyal customers and there items deserve the same quality care.I also ask cold items and dry be separated for cooler bag purposes.Please fix this .Thank You
This is how a grocery store is supposed to look and feel. The staff here are superb. Theyre always happy and theyre always very well-groomed. They are well abreast of where everything is in the store and their courtesies and matters are Beyond outstanding. I wish all other Publix stores were this way. Publix has an outstanding reputation throughout our nation and I have rarely had a bad experience at any of your stores. This is my preferred location to shop
So glad this is my local Publix. You can tell they have a great management team. The place is spotless aisles are always well stocked with an assortment of products that would make any international market jealous. Well done
I notice lately customer service dont greets you once you are entering Publix. They use too all the time. I feel like Im in Miami where no one there greets you or help you. Some floor mangers sometimes say hello or do you need help. But the employees at this Publix are so nice and I see how they treat customers too. Helping customers with their bags. I have to give a big hands to the employees that works there. Mangers need to do something for their employees like cookouts. Whoever at customer service needs to start greeting customer coming in like it used to be. Thank you
I ordered two 20 piece hot and spicy chicken wings one was spicy gold and the other sweet home Sriracha. I placed the order at 3:20 with a pickup time for 5:30 to give them enough time so they did not have to rush and just throw the wings together and to ensure that the wings were throughly cooked. My order was not ready at 5:30 so I had to wait, the chicken was soggy and barely had any sauce on it due to the sauce being watered down. This is probably why the sauce didnt stay on the wings and the container that it came in was very oily at the bottom which meant they probably used oil to thin the sauces out. This is actually the second time I have encountered a thinned out sauce with this same location and will not be ordering anymore wings from them. Its sad because Publix hands down has the best chicken wings when made right. My family is going to be really disappointed as they love Publix wings but I refuse to pay almost $30 for 40 soggy wings with an oil based sauce that I have to drive 25 minutes to get there as this is the closest location to my house.
Friendliest staff of any Publix Ive ever been in. They are amazing and super helpful. It is always super clean in there too.
The inventory has let me down recently after they stopped carrying German goods in the International section. No Cajun boiled peanuts. Other than that, Ive been pretty satisfied and the staff is very helpful and courteous.
I just had the most wonderful experience here. Everyone is always so friendly and helpful. Today was really above and beyond. It started with the cashier asking if I wanted another ice cream because it was buy one get one free. I contemplated cuz I didnt want a line to form behind me, but luckily the gentleman bagging got it for me! Then a manager came over and helped me bag and started up a wonderful conversation with me. I received very bad news today so it meant the world to me. He then proceeded to continue the conversation while he walked me to my car and helped load the groceries. Thank you all! I hope you get the credit you deserve 😊
Very great location. Parking is tight & close. Their customer service was definitely welcoming & pleasant. The manager went out of her way to assist me while waiting in line & the selection is more accommodating.
Very nice supermarket. Reasonable prices. Love the weekly BOGOF specials.
Poor availability of many items. The store is blaming that on Covid. The pharmacy has ongoing problems, the pharmacist is very very good but the lack of medication is ridiculous and seems to be getting worse.
Very helpful people work here. As I was leaving the manager asked if he can helped and went through to look for what I wanted all this with me asking for it. Leading by example. I like it here because theyre willing to go the extra mile.
Super busy but they had all the lines open so it was convenient.
I LOVE PUBLIX .AND THE PHARMACY IN THERE TOO.BEEN GOING TO PUBLIX THERE SINCE IT OPENED.
The employees there were very helpful, but the guest were not!!! However that doesnt take away from how the store operates, the cant help the rudeness of the Oakleaf guest, maybe they need to come to the Westside to see how our people act!!!
Everytime I go in there someone is always willing to help I truly thank you
Great place to shop but the new employees need more training on proper bagging of groceries. Cold items with cold, produce with produce, soft items go on top and household goods need to be separated from food. Be
Best we have. Really, Publix has been around for years. One upon a time closed Sundays, sworn to never open Sundays. Wow how times have changed, well most all stores except 7/11 and Mini Market Stores were closed. Guess the beginning of losing faith.
Very clean, staff is very kind and helpful. Safe place and area to shop.
Very nice staff and clean store. Oh wait. Its Publix not W.D. so this is nothing new. 😂😂This is where shopping is always a pleasure.
Never a bad experience. Been coming to this Publix since 2004. Keep it up!
Always very clean and typically have items in stock. Friendly and helpful staff... Now some customers... Mmmph *side eye*
This Publix has a decent selection. The staff are always friendly. Tre rang me up today and was great.
Love this store, always professional. The staff always have a great attitude.
This location always has the fresh salmon I love.
Ive been going here for over 4 years. Im treated respectfully and always have acceptional service. Employees are patient and helpful and willing to help a mama out! Best butcher shop in the area. I almost always find the cuts Im looking for. The bakery is always stocked and fresh. The deli ladies are friendly and provide quick service. My favorite Publix. And Ive been to many. Thanks for your great service to the community!
Easy in easy out, very friendly people, good prices
Always a pleasure shopping here in and out pretty fast love the homemade ice cream and the chicken wings plus the BOGO
Close to my home, staff is super nice,all around great place
They are like the family owned grocer many grew up with. Clean stores, friendly people, good prices.
Always clean and well kept, friendly staff. The BOGO deals are hard to beat. Always enjoy coming here.
The staff is always so friendly and anxious to help you. And Cindy is a favorite of mine at the checkout, and weve actually kind of become friends.
This is a small Publix compared to others. The seafood and meat selections are lacking variety. My bakery experience was awful...I will not buy another cake from this location. I wish they would revamp it so it can compare to the new Publix stores. This is my neighborhood Publix and its disappointing that it is the smallest and most lacking Publix Ive ever been to. It has all the essentials but if youre looking for more than your bread, eggs, butter, etc then you most likely have to go to a different Publix location or a different grocery store altogether.
I would first like to say that I am thoroughly impressed with the level of dedication that this Publix went to make my family and I satisfied with our order. There was a mix-up with our order from the previous night and after talking with Trevor the Customer Service Representative (who should be a Customer Service EXPERT), we were more than satisfied with our restitution. Monica and Brian also played a crucial role in making us feel special. I will definitely not hesitate to come to this Publix, where shopping is truly a pleasure.
Good, but I did not get what I came for fried fish. Got chicken dinner instead which was still good.
First time they were short staffed on cashiers. Felt like Walmart
Store is always clean and fruit is fresh and excellent vegetables
Always polite and always making sure everything is on point. Very happy here.
Very clean and well organized. The staff was extremely courteous.
Love this story staff always friendly and helpful always have people ask you if you need help deli always fresh food and bakery and love sushi wedensday
Always have what Im looking for. Employees are polite and helpful. Deli and bakery are aeesome.
I frequently go to this location for their kindness and willingness to be of help! The Deli crew makes the best subs and wraps!
I found exactly what i wanted, store was very clean
I love Publix esp this one very helpful employees
I had a very good experience with the deli employee Dawn! My boyfriend and I had ordered a couple of subs from the deli and I received the wrong sub. I called the deli because I had already left and they told me to come back in the next morning. I came in and was promptly greeted by Dawn who then helped me, answered all of my questions and made me a new sub. Her customer service was excellent and she deserves a raise!!- a happy customer
Good people and prices!
Very nice place super Clean and Friendly
How can you almost never have chicken at 6:30? Surely you know it is popular and how much you typically sell in a day.
I normally gove the a 5 but today the deli chicken was dry and very hard. Like I was totally disappointed becaise its a first time occurence for them.
I have to say that Publix keeps their stores in impecable conditions.They are always well organized and clean. Their associates always ask you if you need assistance or if you found what you needed. More places should emulate what Publix does. They do show with their service that they care about their customers.
Fresh fruits and vegetables galore!!! Juicy sweet watermelon 🍉 nothing bad to say
Love those subs. # pubsub
The store is always nice and clean
Really nice store. Super friendly staff
Nicest people in FL. I swear on my tims.
Shopping is definitely a pleasure at this Publix. Employees are all so nice.
The cleanest store around.
Excellent food shopping experience. They have most all of what I need and all of what I didnt know I needed until I start shopping. Deli department and fish dept are fantastic. Go here!
Too expensive!! But it is a nice market with helpful employees!!
Convenient Publix with nice selection and great service. Has more options than Target and Aldis nearby. Average wait times for a busy Publix
They had what I needed at a good cost.
Very friendly and nice store..nicely organized
I use their on-line ordering and then just go pick it up. They even put it in the car for you.
My stop 🛑 (every day)… getting some Pumpkin beer 🍺… Salud!!!
My favorite Publix! Extra professional!
Always clean and the staff is pleasant and helpful.
This is a pretty good Publix with most of the things you can find at others like it. Their food is always fresh and they rarely run out of stock with their items. I would give it 5 stars except the parking lot can be a bit of a nightmare at times but other than that its a good place to shop!
This is my favorite super market! The food is fresh and they carry everything I ever need. But the best thing about the store is the people! They are so friendly and helpful.
The best grocery store ever
I usually like publix cakes but beware of that dry carrot cake
People working there were very helpful & they had everything I needed
Nice place. Will be a customer there always
Very busy, Very clean good options
I love Publix all together! However today I went to pick up RX and decided to grab a Publix sub! Jackie was the lady who made my sub but Jackie must of been having a bad day. She messed up on the customer in front of me I believe she put mustard on chicken tender sub and the customer did want it on that one sub but took it anyway! Jackie must of been having a tough day, very rude and not friendly. Jackie today was not happy making sandwiches and what I experienced was the rudest PUBLIX associate I believe Ive ever experienced in over 30 years living in Florida!It happens but its unacceptable!It wasnt a pleasure today!
One of the better publix in the area. Customer service people were super helpful as well as the stockers on the floor when I couldn’t find what I was looking for. They never don’t have what I’m there to get like some others in the area. I’ll go a little farther to this on vs some others.
Always a pleasure to shop here. A bit more expensive but never ghetto. Its worth a little more.
Always clean, always friendly.
Found everything I needed, was in and out in under 15 minutes.
Very nice staff.
Always clean and friendly. Thr lines were getting a little long and they promptly opened up additional registers.
Clean friendly convenient and love the greenwise products
Great Supermarket for all food needs.
Nice lil store but bit expensive
Very friendly atmosphere storewide and the Bakery staff is superb!
The employees use to be very accommodating. Slowly, they are losing the Publix way
My favorite place to fruits and vegetables.
Clean and the usual Publix! Awesome.
This place is fantastic. The staff is always friendly and the shopping experience is usually pleasant. Grocery stores are a dime a dozen, but this place really sticks out in my head due to the great people that work there.
Awesome sandwiches.
A great place to shop.
Publix is always a great experience. Today, I counted greater than 10 people walk through your store, passed associates, without a mask. You posted its required which is why I shop with you. Please hold customers accountable for your mandated rules.
Very busy but efficient! Good customer service.
Extremely pleasant staff. Lilliana in the pharmacy was exceptional. My first visit; I was impressed.
Product always available