I talk to Porsche about issue I had and she was amazing. She definitely resolve my issue and her customer service skills really helped.

Extroidiondinary inauguration of FSCJs 6th College President, Dr. John Avendano

No too good.they need somebody with good smile and customer services.

Don’t even bother try calling its been a year since I have been calling their phone and no answer!!

People are always nice and friendly. Super busy during this pandemic and theres usually a line so be sure youve got at least 30-60 min .

Awesome customer service! Have everything you need.

Every time I go in here the staff is not smiling or asks if you need any help. The only friendly person that was actually helpful was Gina which is why this review is getting more stars than it should. She could actually answer questions in a non argumentative tone unlike the rest of the staff. A cashier just called me to the front and got me an access code and then walked away. Maybe hire some students who actually want to be there not these older women who look like they hate life

Great people, Just didnt have my course materials

Thank you for helping me.

Staff Is Very Lovely And Go An Extra Mile To Make Sure You Have Everything You Need

Everyone here is very friendly and knowledgeable and very beautiful campus they really are on top of the upkeep

Very well organized. Line moves a little slow but thats to be expected at the beginning of any semester (I went on Day 3 of the spring semester). Prices are typical for a college book store (expensive), but they do offer used and rented options for many of the available materials.

Price gouging worthy of the modern student debt crisis luckily I get my government mandated handout(tm) to be able to pay for my 2$ chocolate bar while I eat away at my failing grades from my do nothing professors who refuse to help, get fired due to tenure, or just flat out die from heart attack. Thank you and please stock more Crunch bars

Very easy to find your course books..stored in alphabetical order..

Worst customer service experience- an technical error happened on my end so I contacted the bookstore for help via phone. First, the rude young lady who answered the phone disregarded the questions and information I gave her, repeating herself and stating issues I went over. Then she picked up a passive aggressive tone and spoke to me like a child when I asked for a solution. Note that I cannot see what they are doing to resolve the issue and the young lady was unable to clarify and somehow expected me to just know what she was doing when she placed me on hold for 15 minutes. There was a long moment of silence when she made a response where she contradicted herself. I am still absolutely clueless as to how my issue can be resolved as I was told to call back daily. Unfortunately the bookstore staff left an appalling impression and I would not recommend seeking help from them.

They are always willing to help.

This place doesnt even deserve one star. I wonder if it is just this campus, or all of the FSCJ bookstores, but it is awful. The worst part is the employees. They are all extremely rude and are no help whatsoever. And dont even bother calling the bookstore for anything, theyll just put you on hold for as long as they can. Latoya was the rudest one Ive dealt with yet. Any time I asked her a question she would sigh at me and cop an attitude. Very unprofessional. Ive never had one good experience going there.

Why don’t they ever answer their phones...?I’d rather not have to drive 30 minutes just to cancel an online book order.

Love my schools bookstore

Rude, not helpful at all.

Was there Monday and they had a young girl working who was obviously sick and should not be there spreading germs. Thanks for taking forever to let me pay for my books while this girl coughed her brains out, now Im sick, great.

Liked your Bookstore. Was very friendly

The first time I went, the lady at the front was rude and sarcastic when I was nothing, but nice. I’m new and I choose to spend my money to go here and the first staff I meet is unprofessional and lazy. Customer service is everything, please fix it.

So helpful. They went above and beyond to find a book for me.

Ordered books online and I was in and out rather quickly.

Awful service, awful price for book selling and buyback. Don’t buy books from the bookstore all the books are cheaper on amazon. You’ll get 2$ back for a 250$ book.

Sweetest people work here!

Very helpful.

Too expensive, buy or rent your books on amazon or Chegg for so much cheaper!

All I can say is SouthSide is the best side!!!

Great place for higher education

Nice comfortable area with knowledgeable personnel

Great selection and prices!

Very attentive personal..

Very unhelpful. If you call, you will wait forever on hold. In person the staff are rude, and there is a lot of staff turn over. Nobody greets you when you walk in. Returning a book is like pulling teeth!!

Unorganized, bad follow up on customer issues.

Very good!

Open later than some libraries come until 6:30 p.m.

Great customer service

Very good

It was awesome

Very slow

Value