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Closets by Design - Jacksonville
3728 Philips Hwy Suite 301 & 304, Jacksonville, FL 32207, United States
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Closets by Design - Jacksonville
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D
Review №1

Decided to add some organization to my life and get my closets done. I found the company with the 40% off of my service in the Mint magazine. The gentleman that created my design was very efficient and patient in getting me a design that I would be happy with and budget friendly. He was also very thorough in making sure that I was happy with everything before I decided to purchase.Although, the install date was a long way out it was worth the wait. The installation was completed with ease. Materials were delivered on the first day and two rooms installations were completed. The next day they came back to install the laundry room. The design for the laundry room was incorrect but the company quickly worked to get the design fixed.Overall, we are satisfied with the service that we received and the completion of our closets. Look to use this company again in the future to complete other closets in our home.

Me
Review №2

I cannot say enough good things about Closets by Design. Kirsten was my closet designer. She listened carefully and created the perfect walk-in closet for me. Because of Kirstens careful design I have more room in my closet than I know what to do with. She is truly an expert. Anthony installed the cabinetry and is a perfectionist. I highly recommend both! If I had more closets I would hire them to do more work. I attached a picture of my closet but it is difficult to see because of my clothing. In person my closet is absolutely beautiful.

Ma
Review №3

***UPDATE***After 4 months without a closet and 6 visits to our house, our closet is finally complete. Correct material, bronze handles, mirrored door and base moldings. The finished product is what we wanted and what the designer planned it was just a painfull process to get it.

Te
Review №4

We had a walk in closet and a large pantry done by Closets by Design. Nate was our installer, he arrived on time every day, cleaned up when finished, and was extremely professional and polite. Both spaces are functional and turned out great. The pantry solved all my storage needs.

Am
Review №5

We love our closet and laundry design! Debi and her installers were easy and enjoyable to work with on the design and installation of our closets and laundry room.

He
Review №6

Closets by Design has a great product! Kirsten was our designer. She was helpful, personable, professional, and knowledgeable. She had a lot of great ideas during the design process! Mike did a great job on our custom cabinets! He was very professional, knowledgeable, and efficient.

ir
Review №7

Mike and JD installed two closet systems for us today and did a fantastic job! They were here first thing in the morning and we are very pleased with the end result!

St
Review №8

Great experience working with Closet By Design. The design consultant Kirsten was a pleasure to work with. Was very patient with my ideas and helped every step of the way! The installation guy Josh was so careful and installed the closet for our his and hers in the 2 day process. I would def recommend using this company again! And I will be when we are ready to do our pantry.

El
Review №9

Update 9/16/21: To my surprise, Rob (installer) rang the doorbell this morning and had everything he needed to finish the installation. looks like I have a voicemail from the installation manager last night saying Rob will be back to finish up. Rob did finish the job and I dont have to wait until next Thursday. I updated my review to 3 stars but its really more like 3 1/2 stars. I appreciate that the manager resolved the issue right away; however, this should not have happened to begin with since this was a $3600 + custom closet. Maybe they install ones more expensive that this. but for me, that was a pretty penny. I also want to mention that once our designer got me to sign, I did not hear from her again. Everything had to be routed to the main office and thats fine if that the way they operate. I guess I just expected more. I cant say enough about Rob though. He really did a good job.9/15/21: I am very disappointed with Closets by Design. The experience with the designer was good. Liz listened to my needs and designed accordingly. I was so impressed that I signed the contract right away. I did not solicit any other quotes. Installation day was yesterday, 9/15. Rob (installer) can on time and was very pleasant and professional. As he was installing, he told me about a problem with the measurements and contacted his manager for advise. He could have just proceeded with the plans and not even tell me but he did. That was admirable. In the end, I agreed to the adjustments that were needed. Towards the end of the day, I asked if we were done and he said he didnt have the drawers and had to use the shelves for another part to account for the incorrect measurements. Additionally, the rod he had was too short for the cabinet. So much for custom!!!! I called the office and they told me they can come back NEXT Thursday! So, why did we even schedule for today and why was I not notified of the missing drawers that morning? Mind you, I called the office first thing in the morning to pay the balance via phone before the installer even came!!! So Im fully paid and NO cabinets! Seriously????? The office made NO effort to correct this other than to tell me they will have the installation manager call me back! for what? to tell me they cannot finish the job until next week?????

Ka
Review №10

Anthony was our installer - he was professional and on time. He did an amazing job on our closet install! We are very happy with our new space. Thank you, Anthony!

ap
Review №11

We just had our closet installed and it looks great! The designer did a great job maximizing the space! Keith was our installer. He was very professional and proficient!

Cr
Review №12

I am absolutely thrilled with my new walk-in closet. I had a great design experience with Lynn when planning the closet, followed by the excellent installation team of Jamey and Jason. J & J were very meticulous in the installation and making all the adjustments on site. They were very respectful of our home and a pleasure to work with and I appreciated them cleaning the area before they left. I would highly recommend Closets By Design for their design experience, customer service, and installations.

O'
Review №13

I had to do something about my closet it was an unfinished drab disaster. It featured, partially painted wooden shelves that shifted when you placed anything on them and the all too common wire shelves, half of which were hanging off of the scabrous walls. I wanted something better and the Instagram algorithm got me! My time looking at anything in the Home Improvement category sent a CBD (Closet by Design) ad my way...and I was intrigued. I wanted a quote, so I called and set up my appointment. Matthew came out and gave my closet a look over after I explained to him my vision and needs for the project. My subsequent chat with him revealed to me a seasoned designer, whose insight I would come to respect. I understood that Matt was not just a designer but also a salesman. They want you to buy the product of course, but with Matt I surely did not feel pressured at all into buying something because he wanted me to. I liked his plan, I was ok with the price, and so I agreed with the terms. In a few weeks I would have the closet I wanted. On the day of installation, I was called by Howie who informed me he would be at my residents within the hour. This small gesture was foreshadowing the professionalism I would experience with Howie. He gave me a rundown of what to expect during the install and would call me over to discuss if there was any deviation from the original blueprints. Howie was great and the main reason I am writing about my experience with CBD.My overall experience with this company was good but in order to be transparent with my review I will now share a few minor gripes.Very Minor GripesPersonnel- During the initial consultation my designer Matt said he would come back to check on the final product to make sure it hit the mark. I was a little disappointed he did not return and that I have not heard from him since. My disappointment comes only because said he would return and I took him at his word.- When Howie arrived to my house, I asked if he had shoe covers. He checked his car but could not find any. Before he left he assured me that he would make sure he always had a few covers in his car.- There was a small scratch on the wall after installation.Product- Thank goodness Matt told me to paint the wall before installation. A lot of it was still visible when the closet was done. I thought that there was a going to be a liner or back panel installed also but nope.- The install date was sooner than expected. Normally this is not a gripe but since I had to pay half up front for the project and the other half on the day of install, the time I had to save up was cut by nearly a month. I was told Id have two months from consultation and install that time also the main reason why I agreed to doing the project.- This is an expensive service. My closet is admittingly small and my quote was nearly $2600. This was with the bells and whistles striped away too.ConclusionAt the end of the day, I will be recommending CBD to any of my friends who cant make the upgrades themselves and have money saved up for it. I will be returning for another project (laundry room). When I do call them again, I will ask for Matt as my designer and Howie as my installer. They did a masterful job and I look forward to working with them again.

Ka
Review №14

We had amazing service from Nathan and Robert today when they came to install my closets. Very professional, hard working and did an awesome job.Happy customer! Thank you :)

Ro
Review №15

We are very happy with our closet, pantry, & laundry room. Our installer Nate & his helper Justin were professional & really nice guys. Not to mention they did an awesome job. We’d recommend Closet’s by Design for sure.

Ki
Review №16

Very happy with our new closet. The installer, Mike was very professional and took great pride in his work. He was very personable and was able to answer all questions.

Wa
Review №17

Absolutely love my closets! Stephanie was very helpful in the design and laid out all my options while not trying to up-sell me on things I didnt need. Jason was very efficient and even made a minor adjustment for me that made my closets perfect. The only thing I would do differently is go with the everyday finish for the edges. For some reason on day one my husband and I kept nicking our fingers on the sharper edges of the classic finish. Other than that, it was 5 star service from start to finish!

Pe
Review №18

Debra Brandt designed 2 beautiful and functional bedroom closetsfor our new home. She was a pleasure to work with.Michael installed these closets expertly -- he worked quietly andefficiently -- easy to have in our home.The Office Staff was very responsive, pleasant, and knowledgeable and greatly helpedwith scheduling.We highly recommend CLOSETS BY DESIGN!

Pa
Review №19

Debi did a great job of designing and Brian installed completely in two days. Had an issure with laundry room cabinets being too low and washing machine lid would not open completely. Called for service and three days later two gentlemen came out and raised the cabinets. Everything is now perfect. Great job all around.

M.
Review №20

The work was not completed yet I paid in full. There is a closet that was not done and the pantry is missing parts. Larry the installation manager said that there he needs a week from the time of installation (the day they start) to order parts. That was almost two weeks ago and as of today, still has not even placed the order. And, he will not give me a date when any of the work will be done. When discussing this he said that I was being ridiculous. When I asked to speak with a manager, he told me that there is no one above him and he refused to say who he reported to.

Ni
Review №21

My very first experience working with a custom design company. On August 6 I had the pleasure to working with Doug and go over design for my kitchen pantry, excellent professional and very thorough .On October 7th Anthony and Jim did the installation, it lasted around 3 hours (expected) they arrived at 9:36 and left around 12:40. They were punctual and explained me the hole process although I was not expecting to have an after project, honestly. I was left w/ huge patches (caulk) that I had to sand, sand &&& sannnddd down and husband had to paint then bc my arms were sore (after spending hours removing all the stuff I had in there) and making sure my kiddos won’t touch them 🤓Understandable at some point bc my old pantry system was the standard wiring one but I think it was a bit excessive. Overall I was happy, I have a couple more things to finish but I’m happy. Thank you guys!

Je
Review №22

I had a family member pass away the day before my install date and I had to leave town. They charge a 20% fee for rescheduling the install. Regardless of what’s going on, they charge the fee. The contract states if any rescheduling 3 days before install date, there is a fee. You can’t plan a death. You can’t plan an emergency. When signing a he contract, you don’t think someone will die. They dont care. They want your money. Just a caution, within 3 days of install, if you have an emergency come up, hell if you die, somebody is still expected to get a closet installed or you will pay a fee. Very sad. My lesson, never sign a contract with a company that doesn’t allow for flexibility in certain emergency situations. My sales rep Brian was great 👍🏽

Di
Review №23

I had a closet system installed in a reach-in closet. The installer Ryan was great…got right to work and cleaned up afterward. I was very pleased and will have a second closet done as soon as I can clean it out!

Al
Review №24

Overall a good experience and we are very happy with the final product. The only reason we dont give it five stars is due to some mixups between the different parts of the company. First there was a small measurement issue in our master closet that required an overnight re-cut of one area that was then installed the next day instead of being done in one day. Then there was a custom part that was overlooked in the orders for our pantry so that required another two weeks after then pantry install and a second trip back out. So instead of everything being done in 2 days it took more like 3 total. Everyone was friendly and helpful, theres just some communication issues that could be worked out internally between departments, it seems. Installers were great - professional and clearly knew what they were doing. In the end we got what we wanted with only a small delay, no harm. We love how organized everything is now and are happy with the purchase. Just keep your copies of everything and make sure nothing gets missed along the way. :)

Sw
Review №25

We had a wonderful experience with our walk in closet design and installation. Mike did a fabulous job.

Je
Review №26

The installers gave a call ahead as requested & were super friendly. They did an excellent job adapting to the space the RIC was designed to go in. The drawer faces needed to be taken off since it was a tight turn. The installers spent extra time taking care to install & trim out the edges accuratley & cutting down the bench back splash & adding a piece on the right wall to make it look cohesive. I love my entry bench & cabinet, I spent months looking at different options, & I went w/ a custom job, as behind a door bench can be tricky to measure. Howie did a great job, caring about the work he did & was professional.

Jo
Review №27

The best customer service, a knowledgeable designer and terrific installers, my experience with Closets By Design was excellent. Best of all they gave me the best price for my project! They were so professional. I highly recommend Closets by Design!

Me
Review №28

I had Closets by Design install a custom closet. I Absolutely love it. My installers name was Darren, and he was amazing. He was very respectful, very clean, kind, courteous, extremely, and polite. He made the experience a great one. I have no regrets and if I need any more customs designs in the future, I would definitely like to use him again and I recommend that you guys try him and see what I am talking about.

sa
Review №29

Very professional and curteous. Followed up on our requests even after signing off as completed service. Would recommend. Worth the price.

Sa
Review №30

Robbie and Bobby arrived as scheduled. The installation of my customized closet took 4.5 hours and the work that they performed was spectacular. The men were professional and did not leave any messy areas at all. Now, I enjoy being in my master closet and the master suite now feels complete.I had to wait 2 months for the installation and the wait was well worth it - I would do it again in a heartbeat.Thank you Closets by Design - Jacksonville

Pa
Review №31

We are extremely pleased with the excellent job done by Closets by Design. Mike and Jerry came to install my buffet/hutch in the dining room together with a separate bar. Mike and Jerry were extremely professional, friendly and worked well together. It was clear that their focus was precision and careful attention to detail. They answered our questions as the cabinets were being installed and we were thrilled with the final results. I would highly recommend this team and the folks at Closets by Design. Well done!

El
Review №32

Closets by Design provided design and installation of his and her closets in our new home. Brian designed an outstanding product but it was surpassed by the outstanding installation by Anthony. He was professional, personable, responsive and timely. He took great pride in the installation which occurred with no issues. He answered all our questions and concerns and left us with outstanding closets. Highly recommend this company — but ensure you ask for Brian and especially Anthony — couldn’t be better!!

Jo
Review №33

Jamey who installed the closet was terrific. Did a great job and was very personable.The closet system is very well built and definitely increased the value of our home. We now have plenty of extra space for clothes and shoes

Sh
Review №34

I love my new master walk-in closet. The process from start to finish was amazing. I couldn’t have asked for better service starting with the design to the installation. My installer Reggie was punctual as well as professional. You can’t go wrong using this company.

Su
Review №35

We used Closet By Design organize our small bedroom closet which came out great! The installer was very efficient and the end result gave use much more needed room in this small closet. My clothes and shoes fit nicely now in our closet! Susan H.

Ev
Review №36

I am very happy with my closet! Closets by Design created a custom closet that is picture perfect. I like it so much, that I intent to have them do a couple of additional project for me. I thought it would be expensive, but it was very reasonable - worth every penny.

Sa
Review №37

Gia came by in October 2019 and spent a significant amount of time with me, making suggestions to come up with the best design ideas for my large closet (11x10). It was not until I received a email from Gia in December stating the company was offering an additional discount off the original price that I decided it was finally time to start the process.They worked with my schedule and were able to do the install very quickly.I have to recognize KEITH (Installer) he was very understanding about what I needed and made some additional suggestions to help me tweek the final design there was never any hesitation he would say I got you which he did and it made me feel at ease.Thank you Closets by Design is was a great experience.(Pictures and video attached)

Ke
Review №38

Great job! Very happy with our kitchen pantry and walk-in closet!

D
Review №39

Anthony installed my custom closet last week and did a fantastic job! He was on-time, professional, and cleaned everything up before he left. My closet looks great and is much more functional.

Al
Review №40

We used Closets by Design to do two kitchen pantries. They came out looking amazing and the designer was very helpful getting it just the way I wanted! Anthony was our installer and he was wonderful! The pantries look top notch and he was very professional and kind! Definitely would recommend!

Jo
Review №41

Our designer Lyn was excellent. She designed for us our closets to make them very useful. We had 2 installation dates...Our first installer was Rob and our second installer was Reggie. Both were professional, knowledgeable and very hard workers. They are definitely assets to your company as is your designer Lyn. I love our closets! I will be recommending your company. Sincerely Judy DeCicco

Mi
Review №42

They did a fantastic job designing my closet and installing it from start to finish. I absolutely love great service and they provided it from the very beginning. My wife loves the new design and they space we have in our closet. GREAT JOB!!

Kr
Review №43

Love my new closets! Michale did an amazing job installing everything on time and making sure everything was set up correctly and neat. So happy with the final results

Ka
Review №44

Mike and Joseph did a fabulous job on a new shelving unit for us. Looks great and is going to be super functional.

Ki
Review №45

Take a pass on this offer, I wish we would’ve had the competitor take care of our closet. We placed an order on February 17. On our original date of install April 16, the installer arrived (45 minutes late) with the wrong material. A new group of installers arrived on April 20th our closet is now some what installed. Unfortunately, we’re now being told that our total cost does not include some of the items that were on our price sheet. It’s the definition of bait and switch, most of the items are included but “some aren’t”.For 1 closet to be installed we’ve had 2 install appointments(the first appointment with the wrong material the installer was not only late but was here for 5 hours and we ... the customer had to advise all of his materials were not what we ordered), 8 installers and at least 5 phone calls. This company is doing a fabulous job at providing me with excuses and who made mistakes but unfortunately are not as good at providing a solution.

Pa
Review №46

From start to finish we had a phenomenal experience! Gia was excellent going over our options and the finished product is amazing! We are so happy with our custom closets in our master bedroom and garage.

Jo
Review №47

Punctual and professional from the initial visit & estimate to the day of install. Great work. Very satisfied

Re
Review №48

I was happy with my 2 installations. Jamey did 2 closets & Reggie & Bobby did 2 more.Kirsten was my salesperson & she was great!I would highly recommend.

Ma
Review №49

The representatives were responsive and courteous. Gia the designer was prompt and helpful. Reggie the installer was efficient, hard working and respectful. We were very pleased with his services and would give him a 10 out of 10 review.

Ca
Review №50

I usually do not write reviews; however because this employee provided excellent customer service and his finished work was PERFECT I am impelled to write this review. Jamey promptly showed up as promised and worked diligently the entire time. The first day he completed my closet and the finished product was mind blowing. The second day Jamey installed my in home office. And he did not fail me there either. He is very detailed and meticulous. He left every room when finished clean and ready for me to move my belongings back in. I would definitely not only recommend closet by design because of the quality of their products but because of this installer. He is truly an asset to your company.

Al
Review №51

BEWARE, BEWARE - DO NOT USE THIS COMPANY. TOOK 12 WEEKS FOR CLOSETS TO BE AVAILABLE FOR INSTALL. ORGINIAL ESTIMATE WAS 2 MEN FOR 3 DAYS, SALES OFFICE CALLED SAID ONLY 2 DAY JOB. SENT 1 GUY - HE WALKED OFF AFTER 1 FULL DAY IN MIDDLE OF JOB - JOB NOT EVEN HALF WAY COMPLETED. SCHEDULED FOR THEM TO COME BACK TODAY NOT SURPRISELY THEY WERE A NO SHOW.....NOT A SMALL JOB 9K WORTH OF WORK

ta
Review №52

I was very pleased with the service I received. Even when I had a small problem, my designer was on top of it and had it fixed. I would definitely use them again

Je
Review №53

Went online to submit for a free consultation. After a few minutes I received a phone call from their office. They informed me that their online appointments are not accurate and they are at least 2-3 weeks out to book. As I was speaking to an employee there she interrupted me multiple times while speaking with her coworkers. Very unprofessional in their call center and cancelled consultation. Will definitely look for another company.

Sa
Review №54

I am SO thrilled with my custom closet. Domenic was super helpful in creating a few custom designs to choose from. The final product and installation looks so good. I used a Money Pages coupon to make it more affordable and the quality for my money is really impressive. Thank you Closets by Design!

Li
Review №55

I just got my closet done and Im very satisfied with my closet🤗 and it was quick. Brian and kris were was able to install it on a bare concrete floor! Im so happy Rachael the owner was able to work with me to get this done. Very grateful for the patience and professionalism to the end. Jax fl.

Ke
Review №56

I had an awesome experience designing my closets. I had my own ideas but Debi (Designer) took my ideas and broaden them. She brought them to life and they came out even better than what I had envisioned. Brian (Installer) was a true professional. He walked me through the installation process and informed of any problems that came up. The whole process was easy and comforting.

al
Review №57

Wonderful experience with Closets by Design in Jacksonville. Several of our neighbors who saw the finished product have scheduled an appointment with Closets by Design to get their closets done. We have so much more storage in our closet. The drawers are large and deep and we have our clothes now organized. We love our closet. The installer was so professional and did a fabulous job.

Ti
Review №58

Mike installed our cabinets. He was extremely professional and did an excellent job. We would recommend him and closets by design to anyone. The whole process was very smooth from start to finish and we are thrilled with the end result.

Bo
Review №59

Installation was great. I would have liked some extra shelving, but it was a very professional instal.

Da
Review №60

We remodeled our home and had closets by design install a new master closet. The regional manager personally came to the house to ensure our design was perfect. On our installation day, Robert the installer was a professional and absolutely gave the project a custom look. We are very happy with our choice

ly
Review №61

Reggie was an amazing installer. Very detailed and professional. I am very pleased with my experience with Closet by Design.

Ti
Review №62

Closets by design did an awesome job on both the design and installation of my closet. The design specialists offered several solutions to help keep things organized. The installer Jamey was very polite and courteous. He did a fabulous job!!

Ki
Review №63

The customer service great from start to finish. I got everything done in less than 2 weeks. The designer was great and helped to figure out exactly what I needed. The gentleman that installed the system was also very professional

Al
Review №64

I was hesitant at first but after the excellent service my friends had I decided to go with closet by design and I am so happy I did. The service was such a pleasant experience and I love, y new closet

La
Review №65

Michael and Tyler just finished installing our new closets. WOW! They look beautiful! Not only do they look beautiful but they worked fast, efficiently, and cleaned up the work area very well! They deserve a raise!

Is
Review №66

Michale Schell was amazing. So professional. Cleaned up everything and made sure we were happy. Im so excited about my new closets!!Isabelle P.

Je
Review №67

Tanya with Closets By Design provided excellent design services, and saw our project through to the end. She was attentive to our needs, innovative, and a delight to work with. Our installer, Jim, can be described in one word - Perfectionist. He is detail oriented, professional, methodical, and extremely clean. He was also a delight to work with. Closets By Design made our closet dreams a reality. Thanks Tanya and Jim!

Ch
Review №68

Jim and Reggie did a wonderful, professional and meticulous install. We had a very difficult closet with may corners and no walls square. It took many hours, but we are absolutely thrilled with our new closet. Thank you Closets by Design and thank you Jim and Reggie.

Ni
Review №69

My custom closet was just installed by Michale S. He was prompt, professional and responsive. He throughly explained the process, completed the installation and cleaned up. Ashley C. was my designer and she was so attentive to my needs for the space. Although I saw the blue prints, I couldn’t have imagined it would turn out so beautifully and functional. Closets by Design provided an excellent experience.

Te
Review №70

Very happy with our new master bedroom closet. A thoughtful design by Debi Brandt, although a couple of glitches at time of install, but Jamie and Mike were able to work through them. Both installers did excellent work! Thank you for a job well done!

Ke
Review №71

OMG...If you ever thought about getting a custom closet system I would definitely call Closets by Design. I absolutely love my new closet and it wasnt nearly as expensive as I thought it would be. They were awesome to work with and very professional from start to finish. I highly recommend this great company.

Pe
Review №72

Great experience working with Liz and the team, the installation was scheduled within a month, convenient, quick and professional at a fair price. Our closet looks awesome and its finally functional. I would recommend them.

Sa
Review №73

Jamie and his partner came in to install my custom closet two weeks ago. They arrived on time and installed our large closet in six hours. They cleaned up when done. I absolutely love the closet. Our designer, Gia did an excellent job creating the closet based on our needs and wants and worked within our budget. I highly recommend this company.

Sh
Review №74

This company came highly recommended by some friends. From the 1st apt to the install, this company has been amazing. Customer service has been top notch. from the estimator, to the office staff to the professional installer. Would not hesitate to use them again. Worth every penny, couldnt be more happy.

Ma
Review №75

The design process took four hours to complete. The measurements did not take into account my shelves that we already installed. The installer had to move things around for the cabinets to fit in the garage. The doors sent originally had the handles at different heights and the small cabinet door was wrong as well. They never sent the drawers I ordered either. I waited a month to get replacement doors and they didn’t match. The original doors had white inside the replacement were grey. Didn’t matter as the handles were still not lined up and the drawers were not sent either. I’m sure this will get resolved but for the money I spent it should have been correct the first time.I don’t think CBD will ever be contacted again to do any work on my house.

Ge
Review №76

Our designer consultant, Lyn, did a great job putting together our pantry and reach-in closest makeovers. This was our second round of projects with Lyn, and, once again, we were very satisfied with the outcome. In addition to their eye-appeal, these projects substantially increased usable storage space. Our installers, Mike and Gil, did a great job as well. They arrived and finished on time. The closets are beautiful, and the workspaces were spotless when Mike and Gil finished. We especially appreciated that all members of our Closets by Design team were respectful of the company’s mask policy in a time of pandemic.

Ka
Review №77

I absolutely love my new reach in closet. I cant believe the amount of storage that it has. Brian was absolutely fabulous as the installer. He was punctual cleaned up his mess and was prompt at getting the work completed. I would recommend Closets By Design. Damaris was fabulous at the design and I appreciated all the advice that she gave me and I would definitely recommend Brian to be the installer. Thank you so much for a lovely lovely new closet.

Sa
Review №78

Every aspect of my closet project, from Debi’s design to Reid and Chris’ install was beyond my expectations. Debi was so easy to collaborate with .... her suggestions and design maximized my spaces and produced super pretty closets. Had 6 closets installed and LOVE them all!!!The install was AMAZING! My home was treated with kid gloves. The final product was perfection!!! HIGHLY RECOMMEND! ❤️

K
Review №79

Installers Jamey and Jason were terrific. They did excellent work. Both are professional and courteous. Their attention to detail, quality workmanship, and strong work ethic are much appreciated. Love my new garage cabinets/work area, and guest bedroom closet install.

Gr
Review №80

I could not be happier with my new master closet. I should have done it a long time ago. Thank you Closets by Design!

La
Review №81

Tyler did an excellent job installing my custom closet. He took his time and it looks perfect. Thank you Tyler!

Su
Review №82

Danny did a dedicated job designing our closet and shelves! Mike and Joseph worked very hard, conscientiously, and skillfully to build our closet and garage shelves! We are very pleased with the final product and would recommend Closets by Design to others.

An
Review №83

LOVE our new walk in closets!!! Anthony did a phenomenal job working long and hard... always with a smile on his face! Very happy and grateful to Anthony for the excellent installation and JJ for the design! Well done!!

An
Review №84

We couldnt be happier with our new closets. From design to installation!! AMAZING!! Next our pantry :) Thank you!!

Lo
Review №85

Mike and Josh did a fabulous job installing my new closet and laundry room cabinets. Very pleased with the entire process from beginning to end. Kirsten in sales was super easy to work with and did a great job with the design aspect. Thanks so much for making my house look fancy! :-)

RO
Review №86

We had a unique space and Closets By Design was able to accommodate perfectly. Great quality and service. Install (Jamey) was friendly, careful, and fast.

Co
Review №87

Mike did a wonderful job on my Closet. Im loving it. Thank you

Jo
Review №88

The process was beginning to end was very seamless, professional and made a huge difference in our closets. We couldnt be more pleased with Closets by Design!

NY
Review №89

We had JJ do the design, very Professional, and Brian P do the Installation. Brian arrived on-time and worked through the day to complete the two-day Job in one day!! Would Use these guys again in a heart beat

Kr
Review №90

Closets by Design of Jacksonville gave us our dream master closet! Tanya took the time to figure out exactly what we wanted and how best to maximize the space while designing, and Mike did an excellent job installing and making Tanyas vision come to life! Everyone we dealt with was very professional and we are very pleased!

An
Review №91

I absolutely love my new closet. the quality and design are outstanding. Our installer could not have been any nicer and professional. Liz, our sales rep, was efficient and designed the perfect closet for my needs. I would highly recommend this company to anyone wanting a quality closet!!!

De
Review №92

Mike and Michael did and excellent job with installing my cabinets and remodeling my closet. I am very happy with the way it looks and excited to fill them up to create more space!

Ca
Review №93

The installer Mike did a great job installing our custom closet. I would recommend them and I would use them again if needed.

Lo
Review №94

Anthony was great. A very hard worker. Stayed until the job was done. Very professional and courteous!

Rh
Review №95

Gia Kellus was my designer and Anthony Triceri was the technician assigned to my job. I had my upstairs bonus room totally redone to use as a sewing room and a guest bedroom. I had workstations created with multiple shelving units on the opposite wall put in to maximize my storage. The closet was redone to include multiple shelves to take advantage of corners while still allowing space to hang clothes. I was very pleased with Anthony’s workmanship and attitude. I felt that he really cared about what I had to say and was willing without question to get things fixed. There were a few minor things discovered with the materials that will require a fix, but I’m confident that it will be done quickly. Thank you you Anthony for a great job and Gia for your awesome design work!

Sa
Review №96

We love our new closets. They are made of good quality for a good value. Mike and Josh were the installers and they were very professional, attentive and always on time. I would recommend this company to family and friends.

We
Review №97

I loved working with Rosemary for our two master walk in closets! She was kind, helpful and practical. She utilized every inch of my space all while keeping the price reasonable. The install team, Mike and Brian were excellent as well. Nice guys and did an awesome job! Rosemary is already coming back to design a built-in desk area AND Murphy bed! I’m extremely happy with this company and all the associates! Ready for round two with them!

At
Review №98

I had a good experience with this company for a walk-in closet. I was able to take advantage of their end of year sale, which amounted to a significant savings. Communication with the office was easy. My designer, Gena, was very skillful and nice to work with. My installers, Mike and Bryan, were very courteous and respectful of my home (even asked if I wanted them to take off their shoes.) Job was done in a timely manner and they tidied up afterward.

Su
Review №99

Lyn Repsher did the design and Kris and Brian were the installers. They were on time, courteous, professional. From start of project to finish, the service was flawless. I was so impressed that I will contact Closets by Design for any future needs.

Ra
Review №100

We just moved into a new home and discovered that the closets and the pantry were inadequate. When we contacted Closets by Design, the people we talked to were courteous and responsive. Brian, the designer, listened to what we wanted and came up with a design that met both our needs and our budget. Closets by Design removed the wire shelves and replaced them with beautiful shelves and drawers to triple the storage in the pantry and quadruple the storage in the master closet. The work was not only functional, but also beautiful. In addition to the extremely high quality of their work, Chris and Mike, the guys who performed the installation, were professional and meticulous. They worked non-stop for most of the day and completed what could easily have been a two-day job in one day. We enthusiastically recommend Closets by Design in Jacksonville to anyone who wants inadequate closets turned into functional works of art.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:3728 Philips Hwy Suite 301 & 304, Jacksonville, FL 32207, United States
  • Site:https://firstcoast.closetsbydesign.com/?source=gmap
  • Phone:+1 904-878-9393
Categories
  • Cabinet maker
  • Cabinet store
  • General contractor
  • Home improvement store
  • Interior designer
  • Shelving store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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