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Jimmy Jazz
9501 Arlington Expy, Jacksonville, FL 32225, United States
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Jimmy Jazz
Comments
Ke
Review №1

I love their selection of shoes. They have a wider array of selections than the other stores like Champs, Footlocker, Finishline etc. Prices are cheaper on certain items as well

Qu
Review №2

Not really a bad place not a variety of things to choose from but that doesnt qualify it to be a horrific place.

Ki
Review №3

Great store!

Ca
Review №4

Awesome food and keep it up!

Er
Review №5

Good deals and clothing. Thats about it.

Ta
Review №6

They had a good selection and their price were great. They clerks were very polite, courteous and helpful.

Am
Review №7

Had the exact shoe i was looking all over the world for

Le
Review №8

My kids love their shoes

Be
Review №9

Great shoe prices and really nice attentive staff. Always have a great experience at this store.

Mo
Review №10

Some female staff was more concerned about looking cool or cute for guys instead of actually working. Expect regular service nothing special or memorable. No returns or refunds so be mindful when shopping. Im not shopping at this location EVER again.

*
Review №11

They offer a variety of shoes and clothes for teenagers and early twenties people. I would say the clothes are geared for men.The biggest issue with this store is that you cant try on anything. If it doesnt fit they will only issue a store credit, on this little slip of paper that you better not lose. These two policies are a double negative. It should be one or the other not both.

Mi
Review №12

Love, love, love, this place. I didnt see the particular color in the shoe style on display and asked the clerk and with two minutes he brought me exactly what I wanted. Friendly and knowledge staff!

Ma
Review №13

Great clothes and good styles

Ta
Review №14

Shoe prices were cool. Got 3 pair of shoes for under $200 but the customer service wasnt the greatest. They took a long time to find my shoes, heard alot of personal conversations with cursing

Mo
Review №15

Everytime I go in there the customer service is really bad. they never want to help and not one time have they ever had a size 11 shoe witch I think is a lie

na
Review №16

This store has reasonable shoe deals and at times has things others dont have,but the customer service here sucks. Every time I enter this store the staff is rude, wont even speak or take time before assisting you. Example I was in the store today for about 15 min no one said hello or to see if I needed assistance, the staff stood around engaging in their own conversation... Needless to say I left the store. Do better in customer service!!!

Ti
Review №17

I would not go into such a place!It keeps telling me i visited it maybe this will stop it.OkTHANKS

Ro
Review №18

Everything was fine until I asked about a dressing room for my son to try on his clothing items before purchase. There wasnt one. I was told I could always exchange them.

Me
Review №19

Its an ok store to shop need a new location.

Wi
Review №20

Very nice. Good employees

De
Review №21

Nice selection of shoes

Je
Review №22

Expensive

Da
Review №23

Huge selection of sneakers and always GREAT prices !!!

Se
Review №24

I always been a loyal customer to jimmy jazz but after my recent experience I would never go back.My boyfriend and I went up there and purchased 3 sneakers. He questioned the sales person about the prestos due to his current ones fitting tight. The sales person recommended a size 11 so we took them. My boyfriend put them on and wore them for about 1hr and started to feel that the sneakers just wasnt going to fit right. He needed a size 10. We cleaned the sole of the sneaker and took them back to jimmy jazz. After being told we can exchange them for a different size the person behind the register told us she contacted her manager via FaceTime and they decided they cant exchange them anymore cuz there was sock balls in the shoe and a strand of hair. After looking over the inside of the shoe it was completely presentable and clean. How are you going to tell me that you can see sock balls and a strand of hair thru video chat?So now we stuck with a shoe that doesnt fit my boyfriend because jimmy jazz is being petty and wont exchange them.Thank you jimmy jazz for being a horrible place of business. Ill be sure never to return to your franchise ever again

Po
Review №25

Latest fashion and friendly service

TB
Review №26

Great selection of shoes, i got navy blue suede ones from here

Ji
Review №27

Great job!!! Lil different but so so good!

Ja
Review №28

Nice associates and a little cheaper prices on shoes

Ro
Review №29

The only lively store left in Regency mall

De
Review №30

Prices are great but me and my fiancee went in the store, she was on one side looking at clothes and I was looking at shoes. At this time an employee is trying to get my lady number and she keep telling him she got a fiancee and he says he dont care, at the same time Im holding a shoe in the air to try on and buy but the guy that works there is so interested in my lady not even paying me any attention. So needless to say that whole situation didnt end well.

Mi
Review №31

I like the store jus was out of the shoe i wanted if it had it id give it 5

Na
Review №32

1 Pair Policy...Straight Trash and Unacceptable!!! Whats The Point of Having a Policy if Youre Not Going To Honor IT!!! Zero Stars if Possible!!!

J.
Review №33

I love they spirit.....

Ro
Review №34

Brought shoes for the family great deals

Mi
Review №35

The staff is unfriendly. The manager is a big b#tch

Ju
Review №36

Took awhile to get rung up. But its ok. The entire mall was dead.

J
Review №37

Caution!!!! Try your clothes on there to make sure they fit before purchasing! You can return, but only for store credit. I dont recommend but this is the only urban type clothing for young men

To
Review №38

Always clean, attentive associates, and nice deals

Rh
Review №39

Ive never been in this store and I was searching the web for urban wear to buy gifts for my husband but all these bad reviews & no dressing room marks this store off my list, seems the owner would respond to some of these customers. Well shows me what theyre about moving along.

Ve
Review №40

Ok store reasonable prices

TY
Review №41

Staff was very cool and nice

S.
Review №42

The worse customer service they pick n choose who they wait on and they are slow.. One has a attitude she has long weave

DI
Review №43

Never pick up the phone..called for 2 days straight and just rings off the hook

Ki
Review №44

Nice staff and good sales

Th
Review №45

Excellent customer service

Me
Review №46

Could do better

Ke
Review №47

This store does not have fitting rooms. They do not allow returns. They only allow in-store credits or exchanges. I did not buy.

Ch
Review №48

Great deals on sneakers

Me
Review №49

Love it super friendly

Ri
Review №50

Always a good experience

De
Review №51

Great shoe store

Ja
Review №52

Better than footlocker

La
Review №53

Employees were very unprofessional and not helpful at all! Wont be going back!

Sh
Review №54

Way too expensive

Ra
Review №55

Jimmy Jazz n DTLR. ON POINT!!!!!!!

Ja
Review №56

Cool spot

HA
Review №57

Great prices

Te
Review №58

Nice stuff

Ty
Review №59

Great shoes

Jo
Review №60

Great

da
Review №61

The staff is very rude

Li
Review №62

I was just browsing

Al
Review №63

They never answer the dam phone pour of 8 hours I been calling no one has picked up yet bad business very bad dam I just need yall to pick up phone

Co
Review №64

Ok service

Mo
Review №65

Straight store!

Ta
Review №66

Rude. Didnt even speak.

La
Review №67

Awesome

To
Review №68

Loved it

Te
Review №69

Prices awesome

Po
Review №70

Great prices, horrible staff.

Aj
Review №71

Great

Br
Review №72

Hidden gem

El
Review №73

😍😍😍

ni
Review №74

Their womens sneaker selection was awful. Will not return.

Information
20 Photos
74 Comments
3.9 Rating
  • Address:9501 Arlington Expy, Jacksonville, FL 32225, United States
  • Site:http://jimmyjazz.com/
  • Phone:+1 904-726-0500
Categories
  • Clothing store
  • Shoe store
  • Store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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