Working with Hugh has been wonderful! Placing my jewelry on consignment was very easy with him. He explained in detail how his process worked, which made me feel very comfortable - not to mention how trustworthy he is! Then when I was ready to sell, he lined up a buyer so fast. It was such an easy painless process. I really appreciate the help here, Hugh! Would highly recommend to all!
Went to Harry jewelers to get sized for my ring . It was perfect. They are very amazing and he know what you what. Very polite and very good people . I got my ring today and it is gorgeous. Very beautiful and for it having to be resized it was still amazing. Thank you so much .
Hugh created another beautiful piece of jewelry! I brought him my grandmother’s ruby ring for resetting. As always, he carefully listened to me and designed a beautiful, classic ring which I will cherish, as well as future generations. Thank you!
I purchased my engagement ring from Harby Jewelers. The warm welcome I received made me realize, after first looking at all the usual places, that I had finally come to the right place.That was 1985. Over the years, I have made many purchases at Harby Jewelers and was extremely satisfied each time. Hugh is a true artist and a great listener. Sometimes I visited Hugh knowing exactly what I wanted, and other times Hugh designed custom pieces for me. Hughs gracious approach always made me feel comfortable and I was never pressured. You will be pleasantly surprised by the prices and superior quality and service at Harby Jewelers.
I bought an engagement ring at Harby Jewelers in November of 2020, and they have my highest recommendation. Admittedly, I have not been a customer of many jewelers, but I can say with total confidence that Harby Jewelers provides a world-class consultative and buying experience. When I mentioned to my family that I was in the market for a ring, my uncle recommended Hugh, citing his fair prices and great selection (he has purchased jewelry from Hugh for more than 30 years). So, I set up an intro appointment to get some more information.Hugh greeted me at the door and spent two hours with me, going into great detail about diamond shapes, sizes, colors, and clarity; answering all of my questions; all while assuring me that we would find something within my price range that would be special. I never felt pressured to overspend or go outside of my comfort zone. Hugh catered to my every concern, and I could tell he really took joy in the experience. This was a man who loved his work — and it made me so excited to make this purchase with Harby Jewelers.Months later, when I was ready, I went to pick out a diamond. Hugh rearranged his entire schedule to meet with me early on a Saturday, so that I wouldnt raise any suspicions with my now-fiance. He had brought in a wide selection of diamonds and we picked the best one. While every diamond he showed me was gorgeous, his trusted expertise helped me make the best choice for my money. Once I had the ring picked out, Hugh also accommodated my every request — like overnighting the ring to me in Austin, and working with me to get it resized to perfection once I had popped the question. Needless to say, the proposal went wonderfully and I cant thank Hugh enough. Ive certainly found my jeweler for life.
Hugh Harby is an amazing jeweler, just like his dad. You could not ask for better personalize service from any professional. He was able to handle our requests timely and specifically. The end product was more beautiful than we could have imagined!Whether you’re searching for something specific /unique, or you’re designing your own original piece, he makes your vision, turn into reality.They are a family owned jewelry company, located in Jacksonville Florida. Our family began using their expertise in 1975. I would not consider going anywhere else. They are amazing!
My family and friends have been shopping at Harby Jewelers since the 60’s. We are third generation buyers from Harby Jewelers and couldn’t be happier with our jewelry. You can always count on being greeted with a warm friendly smile, beautiful quality jewelry and great prices. We never worry about buying anything less than the best. We can always depend on their honesty and advice in choosing exceptional beautiful pieces. We highly recommend Harby Jewelers.
I highly recommend Harby Jewelers. My husband purchased my engagement ring from Hugh 23 years old. Since then, we have made Harby Jewelers our go to place for fine jewelry. The staff is friendly and helpful. The selection is beautiful. There isnt pressure for purchasing as with some jewelers. Excellent selection available.
Hugh was so helpful during my husband’s and my engagement process. He was so knowledgeable, honest, and helpful. In addition to our wedding bands, he also helped me design the most gorgeous earrings that I wore for my wedding. When the earrings arrived and the backs didn’t work for me, he immediately took them back and fixed them in a matter of hours. They were absolutely perfect!
My experience with Harby jewelers was excellent! Brad was very helpful and transparent throughout the entire process. He listened to me and what I wanted and worked with me to find the best option. Even when we were reviewing different stones together he would recommend stones as a better value than others, based on the type of inclusions, and the cost. Brad is very knowledgeable about diamonds, and the diamond business. You definitely get the feel when dealing with him that this is a family business and they care about helping you find the best option for whatever youre looking for, and not that they are some big corporate chain trying to make some money with sales tricks and gimmicks. Brad never makes you feel like hes a salesman. He makes you feel like hes an expert in diamonds whos advocating for you. Highly recommend Harby jewelers!
I’ve had many great experiences with Harby Jewelers. I have bought several pieces from Brad. Beautiful & quality jewelry. No pressure for sales, they are very helpful and accommodating. Highly recommend!
As someone who has done little-to-no jewelry shopping in my lifetime, the search for an engagement ring seemed like a miserable task, especially during a pandemic. To my pleasure, Mr. Harby took the time to meet with me personally, educating me on all things diamonds and advising me of specific qualities to look out for with the particular cut I wanted (oval). He was more than willing to work in my price range, and at no point did I feel like he was trying to upsell or pressure me to make a decision. He gave me his full attention. You can immediately tell while interacting with him that he has great passion for what he does and his primary goal is customer care and satisfaction. And the ring turned out amazing! I cant recommend Harby Jewelers enough!
Harby Jewelers has been the go-to jeweler for myself, family, and friends for many years. Hugh and Brad are very accommodating and go above and beyond to make sure you are best informed on all decisions. Highly recommend!
I am pleased to advise of my positive experience with Harby Jewelers. As a new customer last year, I was seeking to replace a valuable piece of jewelry and I contacted this jeweler for their advices. They quickly located what I wanted and provided the item, making the whole replacement transaction relatively seamless.Due to this initial favorable experience with Mr. Harby and his accommodating staff, I have been a repeat customer of his concern and again have appreciated all of the helpful information that has been provided in a highly satisfactory manner.I heartily recommend Harby Jewelers if you are seeking quality products offered at reasonable prices, delivered by a knowledgeable, honest and considerate jeweler.
Harby Jewelers is a wonderful family own jeweler in Jacksonville. I hold a very special place in my heart for this place as my family has been purchasing jewelry from them for three generations. I recently got married and Hugh and Brad were so knowledgeable, helpful and kind when helping us design our rings. My husband had a family stone that Brad helped us fit into a beautiful splint shank setting, and Hugh helped my husband design his ring with the gold from his mother and grandmothers wedding bands. Every piece of jewelry that we have purchased from them has been perfect. I know that when I want to get a quality and unique piece of jewelry in Jacksonville I can always find it at Harbys. Thank you for being a part of my families special occasions for three generations.
Went to get a ring resized and to get a new stone for my anniversary.Unfortunately the band couldn’t be resized and Brad Harby was so patient and found the best way to incorporate my diamonds and the new stone into a new setting! Unbelievable customer service and craftsmanship!Obsessed and can’t wait to get my next piece from them.
I have used Harby Jewelers for multiple generations of Harbys at this point.--over 45 years. Theyre reliable, the price is right, the quality is great, and its an exponentially better experience than going into a retail jewelry store in a strip center or a shopping center. Every time Ive used them has been 100% pleasant and professional.
The most amazing family jeweler! I grew up hearing frequently about Harby Jewelers from my grandparents, mother, and aunts...it was the only place where they wanted to shop for fine jewelry. I am now a 3rd generation customer and have just as high of praise for Harby Jewelers. Their quality, selection and customer service is second to none. Hugh worked with me living out of town, shipped two pieces overnight for me to try, and included an easy prepaid return shipping label. I now have the diamond pendant necklace of my dreams, and love being able to continue our family tradition. Cannot wait for my next purchase!
Thirty three years ago my husband bought my wedding ring from Harby Jewelers in downtown Jacksonville. We lived in Florida for most of our life until about 10 years ago when we were relocated to Denver Colorado. Harby Jewelers has been our family Jeweler the entire time. I have had a few upgrades over the years and Hugh helped me along every step of the way! He has sent me many things through the mail over the years and I’ve never been disappointed! Ive even had my rings sized because I don’t trust just anyone with my fine jewelry. I consider Harby Jewelers like family and Hugh treats me like family! If you’re considering a fine jewelry purchase you are definitely in amazing hands!! They are hands down the best in the country!!
Hugh has been unbelievably helpful with all purchases I have made. I am a second generation client and remember visiting Hugh with my father 20 years ago on trips to shop for my mother. While the location has changed, the experience hasnt changed one bit. I cannot thank Hugh enough for the amazing work he has done to create a handful of unique pieces for me and my family. We will continue to shop at Harby Jewelers for generations to come.
Hugh Harby went above and beyond for me in selecting an engagement ring for my now fiancé. I came to him with a rough outline of what I knew she wanted and he hit it out of the park. This wasn’t a transaction, Hugh took notes, provided guidance and an education, gave options, and at the end of the day made me realize there was no one else I could’ve worked with on buying an engagement ring. Over the course of our calls and in person meetings, I never felt rushed or pushed, only helped. Of course I planned on waiting 2 weeks to give it to her but ended up doing it 2 days later. She’s in love with her ring, and has been all smiles ever since. I CANNOT recommend Hugh highly enough,
I’m a second generation customer and Hugh Harby made sure I was taken care of. He, and the rest of his staff, are very accommodating and will take you seriously as a buyer. Hugh and the rest of Harby Jewelers ensures that every need you have is fulfilled and will make sure that you leave there with the best value and knowledge of what you are buying. They make it easy to come back and definitely earn you as a customer for life!
Harby Jewelers is great! They were very helpful and professional throughout the process of making a beautiful custom engagement ring. Hugh is very knowledgeable and trustworthy. Thank you Hugh and Harby Jewelers!
About 25 years ago, I bought my first diamond ring from Harby Jewelers. I knew next to nothing about diamonds except the “4 Cs”. I knew what the Cs stood for, but not how they figured into the look and value of the stone. Hugh took the time to explain it all to me and showed me examples of diamonds under a microscope so I could see exactly what he was talking about. I also learned pretty quickly that diamond grading is somewhat subjective. There are 23 color grades, 11 clarity grades and multiple cut grades. Then there’s the obvious carat weight and price point that makes choosing the right diamond a bit more complicated. Do the math and you can understand how hard it can be to choose the right diamond for you.Now, 25 years later, I wanted to get my wife a larger ring for our 25th wedding anniversary. I called Hugh, told him who I was and what I wanted to do. He remembered me, (I had also bought a necklace there for her 10th anniversary), gave me some new information and offered me some options. There have been a couple of fairly major changes in the way diamonds are graded from when I bought my first diamond. He had 5 or 6 stones shipped to him that fit the description of what I was looking for. He had looked them over before I came to the office to visit and explained to me what he thought about each one of them. He explained the new methods and criteria used to grade stones today vs 25 years ago. I remember in comparing 2 of the stones, both of which had the same clarity rating, he showed me under the microscope how he thought one of them looked better than the other simply because of where in the stone the flaw was. Both had a similar flaw, but because of the location, one was clearly more visible. This knowledge and attention to detail made me feel comfortable that I was getting the best looking diamond and value.I later looked online and found identically graded stones for about the same price so that further convinced me that I had made the right choice.At the time, I wasn’t sure if my wife wanted to keep her original diamond or trade it towards the new one so Hugh was very flexible and offered options either way depending on what she decided.I feel very comfortable working with and buying from Harby Jewelers. For value, personal attention and a nice experience, I don’t think I could have picked a better jeweler.
What a wonderful experience I had buying my fabulous pin. Courteous and efficient . Would definitely do business again!
After looking through many options for the perfect wedding ring, Harby Jewelers customized a beautiful opal ring for my ‘now’ wife. They truly put so much thought and attention into creating such a stunning ring for one of the most important days of my life. My dream came to reality once I saw the ring for the first time, and I couldn’t thank Mr. Harby enough. Amelia gets compliments on the ring daily and I can’t wait to buy the last remaining band for our 5 year anniversary. I wouldn’t go to any other jeweler nor recommend anyone to another company besides yours. Thank you again from the bottom of our hearts.
Starting in 1970, my first experience was with both owners of this great jewelry store in Jacksonville, Florida. My very nicest pieces have come from this store. Get ready to enjoy endless compliments almost everywhere you where the jewelry pieces you purchased. A wonderful family experience.It is most highly recommended by me.
This was my first time purchasing an engagement ring and the experience was very professional, accommodating, and educational. I feel I got a great price for a high quality diamond and setting and would highly recommend this family owned jeweler
My family has been traveling to Jacksonville to purchase our jewelry from the Harby family since I was a little girl. My Dad always bought my Moms jewelry from the previous Mr. Harby and now I continue our tradition of always buying and having pieces of jewelry made through Hugh Harby. It is nice to know that I am getting gorgeous jewelry and personalized service from such a seasoned professional, a true southern gentleman just like his father was. I would not consider EVER buying my jewelry anywhere else. Every piece is gorgeous and I know I have gotten quality diamonds that will shine in my family for years to come. Make the trip if you live in Gainesville, it is well worth it!
My fiancé worked with Brad at Harby Jewelers to find me the perfect engagement ring! He had nothing but good things to say about his experience and the ring is perfect! When I emailed Harby Jewelers a couple weeks later with questions about care of the ring, etc., I quickly received a kind, informative, and helpful response. We will definitely be back to work with Harby Jewelers for our wedding bands and for further jewelry needs in the future. Highly recommend.
Our son-in-law purchased our daughter’s engagement ring from Harby’s Jeweler only to give rave reviews for the service. Brad Harby’s knowledge and professionalism were impeccable. My husband purchased diamond earrings for me, for our anniversary from Brad and once again was treated great. Consequently, when looking for a 40th birthday gift for our daughter, we again went to Harby’s and again was not disappointed. We provided him with my grandmother’s ring setting and asked his advice on a ruby stone. Once again, great quality and advice on selection. Would highly recommend!
My fiance and I had a wonderful experience working with Hugh Harby. He helped us design and create a perfect engagement ring and wedding band set. From the initial consultation to the final products received, we found Harby Jewelers to be flexible, patient and timely in their responses. We are extremely satisfied with the quality of the products and the services provided by Harby Jewelers.
Our family has been so pleased with the decades that we have been doing business with Hugh Harby so far! My daughter and I have rings, necklaces and bracelets that are timeless as well as some that we have chosen have re-set to bring them more up-to-date from when I purchased them originally or her Dad or Grandmother purchased them. Hugh is always so accommodating and thoughtful when we make our selections and customize our pieces! We couldn’t ask for better quality in what we purchase or the service we have received in the 30+ years of doing business together!
I currently live in Austin, TX, and recently purchased an engagement ring through Harby Jewelers. Even though I was out of state, he made the process extremely simple. He face timed with me so that I could see all of my options, and ultimately helped me create the exact ring my fiancee wanted! Could not have been a better process. Multiple generations of our family have utilized Harby Jewelers when purchasing jewelry, and will continue to do so as long as they are around!
We purchased an engagement ring and wedding rings from Harby Jewelers. The entire experience was fantastic - very comfortable and no pressure. Hugh and his son are both extremely knowledgeable and accommodating. The prices are fair and you can have confidence that you are getting quality jewelery.
I have had the most incredible experience with Harby Jewelers. First, I always felt confident that Mr Hugh Harby had my best interest at heart and I felt under no pressure to buy. I was educated about diamonds and learned a tremendous amount about size, cut, clarity and color that leads to valuation of diamonds. They refurbished my diamond that had been chipped to perfection without pressure to buy a new diamond. Unlike standard commercial jewelers, they provide personal service without overinflated costs that occur on the outside. If Harby jewelers could earn Michelin stars like in the restaurant business, I would give them three (the highest). They provide concierge service (meet on the weekends off hours) and their jewelry is of impeccable quality
We have bought several beautiful pieces from Hugh and only trust him when choosing diamonds. Hugh is great to work with and goes above and beyond in customer service. We consider him a family friend!
Hugh Harby was WONDERFUL! Extremely knowledgeable and made the whole experience easy as can be! I had to replace an engagement ring and he provided me with a brilliant, dazzling diamond, far better than the one I previously had! Even State Farm praised his expertise and said his appraisals were the most complete they had ever seen!
Working with Harby Jewelers was a dream from the start! On our first visit we met with Brad Harby to pick out options for my engagement ring. Brad was excellent in showing us different settings and diamonds. As first time diamond buyers we had no idea what to look for in a diamond but he made us feel at ease from the start. After that, my fiancé went back to work with Brad to finalize my ring. Brad, you really made my dream ring come true- it is STUNNING!! Brad even had a hand in our proposal! He is very personable and so great to work with. We felt comfortable through the whole process thanks to Brad. Honestly, I can’t say enough wonderful things about Harby Jewelers as a whole. My dad also purchased my mother’s engagement ring from Harby Jewelers over 40 years ago!If you want a beautiful quality ring with the BEST customer service, you NEED to work with Harby Jewelers.Thank you again!
I had a great experience with Harby Jewelers. I am from southern California and did the entire process long distance. I knew about Harby Jewelers through my mother, who got her engagement ring there over 35 years ago when she lived in Jacksonville. Hugh was extremely helpful and always had time to answer any questions I had. I sent him images of the ring I wanted to get. He had it custom made for less than my local jeweler was asking. He helped me the entire way through the diamond selection process. The final product is incredible. My fiance and I both love it and could not be happier. Thank you so much Harby Jewelers!
Harby Jewelers is THE best in the industry. I worked with them on rings, necklaces, bracelets, and watches. Whether I was buying new, used, or customizing something to create a truly special piece, the always made sure to educate me on the products and style before ever trying to sell me something. Even living in NYC and South Florida, they are my go to spot to ensure I get the best value with the highest quality.
Harby Jewelers is fantastic! My fiancé and I worked with Hugh to design a completely-custom engagement ring. We had an idea of what we wanted, but we started from scratch, describing what we wanted and tweaking as we went. Our vision morphed quite a bit through the process, and Hugh was so helpful and patient. We ended up with something so unique and gorgeous! After we agreed to the design, the ring was created, shipped, and ready to be picked up within an impressive time frame (~2 weeks). I did not see the ring until the day of the proposal, and I was blown away by how gorgeous it was. Even after seeing computer renderings, the real thing was so high-quality and exactly what I wanted. I would recommend Harby Jewelers to anyone, and we will definitely be using them for future custom pieces!
Great experience! Knowing nothing about diamonds going into this process. Brad helped me choose the PERFECT diamond for price, quality and wow factor. He has a great eye and went beyond expectations for me to get the ring on time. 5 stars isn’t enough, I’d definitely use again!
Brad, Hugh, and Linda provided exceptional service from the moment I entered their store. Both Brad and Hugh spent time with me to review available options and provide insight based on their professional experience. Without hesitation, they offered to bring in several options for me to examine in person, free of cost. Thank you, Harby Jewelers for valuing your customers and providing a caring experience.
I was introduced to Brad and Harby Jewelers through a friend of mine. Best decision ever! Brad did an amazing job to find the exact ring my now fiancé wanted and educate me on the quality and clarity of diamonds. I would recommend Brad and his team to anyone buying an engagement ring. Excellent service!
Bought my wifes engagement ring last year through Hugh and Brad per my aunts recommendation (she lives in Jacksonville, I am in DC). Awesome help throughout the process even though it was all over the phone and email. Went back to them this year for the wedding bands. Beautiful, perfectly fitting jewelry. Shipped quickly and securely. Fantastic to work with, beautiful products. Not surprised to see all the five star reviews. Thank you!
40 years and multiple generations! I bought my wifes engagement ring 40 years ago from George Harby, Hughs dad and Brads grandfather. Over the years as the business transitioned to Hugh, we bought anniversary rings, diamond earrings, and a diamond necklace. Last summer we celebrated our 40th and we upgraded her diamond earrings. Last fall when my daughters boyfriend asked for permission, he also asked for suggestions on where to shop for an engagement ring. I suggested Harby Jewelers. Why Harby he asked. Simple. They dont sell you, they patiently educate and advise you. Brad took great care of them and they appreciated how they were treated and the overall experience. After you shop around, youll realize they will provide you with great value...very high quality at a fair price.
My husband purchased my diamond engagement ring in the islands almost 20 years ago. Recently, we discovered a chip and crack, which Harby Jewelers verified. Harby Jewelers was highly recommended by my insurance company and, despite the fact I had never had prior dealings with Harby, we elected to use them to replace my diamond. From the beginning, Hugh Harby communicated articulately what the process would be to replace my stone, obtain an estimate for my insurance to reimburse me (should I choose to go that route), and, at my request, supplied various options/prices for an upgrade. I trusted my most precious ring and stone with a jeweler I had never met and they did NOT disappoint. Because they are almost 6 hours from me, all this was done electronically, with photos, phone conversations, and the USPS. My upgrade is stunning, and the process with Harby Jewelers was literally seamless. I highly recommend them for anyone wanting the highest caliber of attention, customer service, and amazing, unique product lines.
Highly recommend! Fantastic Experience.
I have had the blessing of working with Hugh for the past 30+ years. No one in our area can compare to the stellar personalized service and expertise that Harby Jewlers provides to their customers. Hugh has personally delivered and picked up jewelry from my office. No one I trust more--simply the best
Awesome experience! Brad provided such great expertise during the process of purchasing an engagement ring for my fiancee. I never felt overwhelmed or pressured, he made the buying process easy and most importantly fun! My fiancee loved the ring! We are looking forward to working with them in the future!
The entire Harby family had exceptional customer service and were truly enjoyable to work with. Brad especially — as he is the one that helped my fiancée and I pick out rings. He was very patient and went as far as teaching us how the grading system for diamonds works to help us find the perfect ones! I will recommend this business every single time
If I could give 10 stars I would. From start to finish Mr. Harby was more helpful that I could have asked for. I attend a college year-round in Northwest Georgia, so coming into the store to look at engagement rings was not really an option for me. A family friend of ours had recommended Harby for my search, so I emailed him with some general questions of what I was looking for. My dad also purchased my mothers engagement ring there around 30 years ago. He immediately responded with a list of questions and ideas to help get my search started, and after about a week of discussion we finally picked a design. I visited Jacksonville briefly and was able to see the stone before he started making it, and even waited to ship it until I was back on campus. The final product is exactly what we had discussed and is absolutely stunning. Throughout the whole process, I truly felt that Mr. Harby had the best intentions for customer care and satisfaction, as well as creating a beautiful product. For whatever jewelry needs I come across in the future, Ill look no further than Harby.
Hugh Harby has been a wonderful asset for our family. He has not only helped my father pick beautiful pieces for my mom!! Hugh was great dealing with my 84 year old grandfather who wanted to give my grandmother something spectular for there 65 wedding anniversary!!! Hugh is kind, honest and most knowledgeable when it comes to jewelry!! My family highly recommends Harby Jewelers!!!
I first used Harby jewelers when I bought my wife’s engagement ring. I knew then I would never use another jeweler.From a unique engagement ring to several other custom pieces of jewelry, Hugh has yet to disappoint. A major difference among many others is the one on one consultations. You sit at a desk with Hugh versus leaning over a glass case. The entire experience is personable, and service is top notch.If you are looking for a jeweler that will help design heirloom pieces to everyday wear jewelry, this is the jeweler for you.
Beautiful jewelry and custom design work with amazing quality, value, and service from a dedicated family business. My husband introduced me to Harbys with my engagement ring 16 years ago, with his father having been a customer long before that. I have since had several pieces designed and created, always knowing that I will be thrilled with the final product and that adjustments would be performed to my complete satisfaction!
I cannot thank the folks at Harby Jewelers enough for perfecting my Emerald engagement ring! I am new to town and found them based off all the wonderful reviews. They lived up to the hype and more! I needed new platinum prongs and setting, a touch-up on symmetry and a resizing...so basically a lot of help! I was convinced they would do a good job but I could have never imagined how beautiful it would turn out! Thank you thank you thank you!
I started doing business with Hugh when I was a first year CPA in the Big Eight. He has put up with all of my sets, resets, repairs, special requests, etc. You name it, hes done it beautifully and professionally. I have total confidence in Harbys integrity and I have sent every family member and friend their way.
Excellent service. I had a smaller budget, and they respected it at every step rather than trying to sell me on something more expensive. They covered the cost of shipping at every corner and even took care of the rush order and custom charge. They also worked with me on my timetable.
My husband was referred to Harby Jewelers first to get my engagement ring and I could not be happier that he was! My ring is everything I imagined it would be. Harby worked a lot with my fiancé on my very specific ring and my husband said the process was smooth, easy and quick. Later we went together to Harby Jewelers to pick out bands and I was not surprised by how kind and wonderful they were. They are patient and knowledgeable, I felt so confident in my band decision thanks to their guidance. I would recommend them to anyone and everyone!
I’m in sales, so while I can appreciate a good sales pitch, I really don’t like the feeling of being pressured. At Harby Jewelers I never once got the feeling of being pressured nor did they try to make me break my budget. Hugh listened to what I wanted and then delivered! Within a few days he had about 8 different stones for me to look at that all fit my criteria. He guided me stone by stone until I felt comfortable making an educated decision. Once the stone was selected he helped me design the setting which turned out stunning! Their responsiveness and professionalism are what set them above the rest. Thanks Harby Jewelers!
We cant say enough about Harby Jewelers!! They were extremely patient, knowledgeable and helpful when choosing engagement and wedding rings! During a time in which stress can run high, Harby Jewelers made us feel comfortable and informed throughout. They answered ALL of our questions, put us at ease, were very considerate of our budget, and the rings are absolutely stunning!! Theres no need to go anywhere else!!!
Harbys Jewelers is always great to work with. I appreciate the time they take to ensure that the end product meets your needs. Always wonderful service!
My husband and I have been customers of Harby Jewelers since 2003. We don’t even live in the Jacksonville area but we remain customers! You will not find a more professional and personable jeweler anywhere. Hugh and his staff are incredibly kind and very responsive and accommodating - as well as trustworthy for precious possessions. I recently needed a diamond remounted and Hugh set it and returned it to me within a few days, in time for a special vacation!This is the one and only place to buy jewelry and for appraisals, too. If Hugh doesn’t have something in stock, he will get it for you - and ship it to you discreetly, wherever you need it!
What an amazing Experience we had with Brad! My wife basically designed her own ring and within a week and within our price range, the ring was more perfect than we could have hoped for. I have and will recommend them to friends and family looking for any jewelry!!
We went to several jewelry stores when we were looking for a new setting for my engagement ring. We chose Harby because of the great personal service and knowledge that Hugh shared with us. I learned a lot about diamond rings while shopping with him, and I love my new ring!
What a fantastic experience. Everything from beginning to end was perfect. The ring I came away with was exactly what I was looking for. Prices were great, the people I dealt with were great, and the service was impeccable. Ill never go anywhere else for jewelry.
Hugh did a fantastic job with my Fiances ring! Working with Harbys was a pleasure throughout the process of picking out the setting and diamond all the way to fitting it for her. She absolutely loves it and I know we will be returning for wedding bands and future items. Highly recommend.
I bought my fiances engagement ring from Harby Jewelers and it couldnt have been a better experience. Brad Harby walked me through every step of the process and was very accommodating the entire time. Brad was very prompt in responding back to me whenever I emailed or called with any questions. I recommend anyone looking for an engagement ring to go to Harby and Ill be going back to buy our wedding bands.
First Class Place with First Class ServiceI found Hugh Harby because he was on a list of approved jewelers for State Farm. I was sure that no one could ever replace a custom ring that I lost. Boy was I surprised!!! Not only did he recreate my EXACT ring with no pictures to work from, his extensive knowledge put me at ease right from the beginning of the process. He nailed it. I actually cried when I saw the replacement! You couldnt ask for a better place to do business with! I was so upset with having lost a ring that was so special to me. But Hugh Harby and his staff (family, by the way!!), turned it all around. ALSO, CHECK OUT THE ESTATE PIECES WHILE YOU ARE THERE!!
My dear husband found my Christmas present at Harbys, a lovely antique gold chrysanthymum ring.They are the hidden gem of the southbank. Check them out in person or on line.
I recently bought an engagement ring at Harby Jewelers, and it was the best possible experience that I could imagine. Prior to going there, I shopped around at several other jewelry stores in Jacksonville and the sales pitches that I got at those other stores were truly comical. Brad Harby, on the other hand, did not put any pressure on me whatsoever and was extremely helpful with the entire process. He definitely made sure that I found the exact stone and setting that I wanted. My fiancee absolutely adores her ring, and the jaw-dropping wide-eyed expressions that her friends get when they see the ring for the first time are evidence that I made a great buy. I will be returning to Harby Jewelers for many more purchases.
Fantastic customer service, very speedy with delivery and delivered on all promises. Would order from them again, they made my fiancé’s engagement ring and she gets compliments all the time because of the hard work put in by Harby Jewelers.
I chose Harbys on the web; Im in the UK my girlfriend in Jacksonville, FL.On two occasions now Brad Harby has been fantastic in communicating, confirming stock and then delivering gift-wrapped jewellery for me.Would I recommend? Wholeheartedly, and I will continue to use them, for first class jewellery always delivered in a very timely fashion, and received very well.Thanks Brad; Ray
We have enjoyed buying from Harby’s for over twenty years and look forward to many more!
Really great experience with Harbys. I was new to diamond shopping and he guided the whole process of purchasing an engagement ring. He made sure we took our time to find exactly what I was looking for my bride to be. Really made me feel like he wanted to make sure I got what I wanted. It is always important to me to speak to an expert that knows what they are talking about, but at same time makes sure I dont feel stupid for asking questionsThanks guys!
I had a fantastic experience with Harby Jewelers. Although I live in Tallahassee, FL, it was well worth the trip to Jacksonville for such an important purchase. Mr. Hugh Harby took the time to educate me on engagement rings and presented me with excellent options. He made sure that I found the perfect ring for my beautiful fiancée. I highly recommend Harby Jewlers as your trusted jewelry experts.
Ahhh man where to start!! First off Harby and myself spent about one year talking back and forth over the phone, discussing ideas, literally everything you can imagine before I took the trip down to Jacksonville, FL from NC. My mom first connected me with Hugh as she has done a lot of business with him and had nothing but great things to say! So I didnt trust anyone else but Harby Jewelers! I finally took the trip down to his shop at the beginning of this year to pick out the engagement ring for my future wife! The experience was truly like no other. We spent 3 hours looking at different diamonds, settings, and came down to a game of process of elimination! It was a blast! He is an amazing guy to work with and I would never go anywhere else! Thank you so much Harby Jewelers!!Will BridgesSecond Generation Customer!
Couldnt ask for a more honest and trustworthy jeweler. Beyond satisfied with my purchase and I look forward to working with Brad more in the future!
I was in search of a vintage styled engagement ring and Harby Jewelers not only had exactly what I was looking for, they had it sized and delivered to me while was out of town in about 48hrs. Brad and Hugh were fantastic!
My Grandparents, Parents, and now myself are all very happy customers of Harbys. I actually live in North Carolina and when I got engaged Hugh was very patient and accomodating to both myself and my fiance as we made both the engagement and wedding band purchase with Hugh via facetime, and email. Hugh put in even more time with making sure I would be 100% happy with my diamond and setting choices by also taking the time to show my mother and sister (who live in the Jacksonville FL area the diamond and setting I had decided on since I could not see them in person. I cannot say enough not only about the level of professionalism but about the whole experience truly being about what was important to me and what I was looking for instead of just making another sale. I 1000% recommend if you are looking for jewelry (no matter how large or small your budget is) give Harbys a visit.
I worked with Harby to design an engagement ring and he helped me all throughout the process. He communicated very well in terms of what to expect at each step, and it was even ready ahead of when we discussed. The ring turned out amazing and just what I wanted! My fiancé loved the design and that it was made especially for her. However when I did propose to her, we had to have it resized and Harby was very helpful with that as well, getting it back as fast as he could, you cant even tell it was resized. I also worked with his son Brad who was also very helpful with the process. If I ever need any Jewelry needs again I would come here, I highly recommend them.
I recently bought an engagement ring from Hugh Harby after hearing from my mother how wonderful of an experience they had with them almost 30 years ago!I couldnt be happier! It looks absolutely gorgeous and is totally unlike anything either of us have ever seen. They were incredibly kind and spent over an hour with us looking though what had to be $500,000 worth of diamond settings until we found one of our liking.They even went so far as to order our Moissanite stone for us directly from Charles & Colvard themselves and wrote a fantastic looking appraisal for our ring.I cannot say enough about how wonderful these people are! We will absolutely be purchasing again and referring out children to them for their engagement rings.Thank you again Hugh I really appreciated all your help!
Quality jewelers you can trust are hard to find. Add great service and helpful advice on the perfect gift, and you have Harby Jewelers.
Great service, Hugh was professional and personal. Even with high class inventory and service, prices for regular watch maintenance was affordable for me, very doable prices.
I first learned of Harbys about 20 years ago through my mom who was (and still is) a customer. Since then, even though I have moved away from Jacksonville, I have continued to work with Hugh a number of times (I drive in from out of town to go to his office - totally worth it!). He most recently created a custom anniversary band setting for me. The entire process was amazing. Hugh and his staff are creative, personable, incredibly responsive and helpful. In 20 years of working with him I have never once been unhappy. I would highly recommend Harbys to anyone who is looking for unique and beautiful jewelry with excellent and personal customer service.
My experience with Harby Jewelers Inc when purchasing my fiancés engagement ring was fantastic. I found out about Harbys through some of my clients whove used the jeweler for many years and had nothing but great things to say about the way they conduct honest business and display quality control. Brad Harby worked very closely with me and was extremely patient. This was my first Diamond purchase so Brad wanted to make sure I knew exactly what I was getting and gave me plenty of time and options. My fiancé couldnt have been happier with the outcome of the ring and we both will be doing our future business with Harby Jewelers.
Fantastic service,quality, and prices.
Turned my vision into a realty !!!