Love the Auto Zone in Jefferson, Ohio Ashtabula County. . they are very helpful and friendly. They go out of theyre way to help you. Abby and Taylor are super nice and know theyre cars. Theyve helped me several times, when I was in a pinch. .Id rather go here then anywhere else. Keep up the good work. Jefferson and Ashtabula people appreciate you all

Stopped in to get a low beam headlight for my 2008 Chevy truck. Abby (Abigail) installed the light for me. She did a wonderful job! She was very friendly and very knowledgeable.

Got friendly and quick help from one of the pros. He gave good advice, worked to get me a fair price, and was knowledgeable. Thanks!

I just got all new wiper blades. In and out in just a few minutes. A special Thank You to Eddie for his prompt, efficient attention. He even changed them for me!! Thank you so much!!

Staff is always friendly and helpful. Austin sold me the blower motor I needed and was very helpful!

Very nice! The employees are very knowledgeable and help you get what you need quickly and efficiently.

Very friendly and helpful sales people. Fixed me up right away. Thanks so much.

Super helpful and friendly staff. Robert Bloomer went the extra mile to check out which of my taillight bulbs needed replaced, what type they were, and then changed them out for me, making sure everything was back in working order before sending me on my way. It was a wonderful experience and I will definitely go back in the future.

Very helpful. She even put my wiper blades on for me. That was really appreciated.

Yep, great man of skill behind the young one working... Got what I needed and someone was learning

They always got goodies I need for my Jeep projects. I go in for one thing end up buying tons of stuff lol. Friendly curtious staff and tons of stuff my my ride. Bought a little something decorative for my wifes car while I was there she loved it.

Always very helpful the only thing that is frustrating is I cant see why your stores all of them do not carry any motorcycle parts

Thank you, Eddie so much for putting my headlight in my 2013 Equinox. Chevy you did a great job of service and for helping us at no charge. Youre the best. I love the Jefferson AutoZone. And anybody that needs any help, please go there. They will always be the first ones to help you at any time day or night. Thank you again so much. We couldnt do it without you.

I needed new headlight bulbs. I got them for a great price at AutoZone and then two of the employees put them in for me. They were both so kind and accommodating. Im so glad I stopped there. Thank you so much AutoZone.

It was nice Brian answered all questions and he even came out to check out if had every thing I needed to do the job correctly. Very clean and customer friendly.

Broke down while traveling. Got parts we needed

Great people at Jefferson Autozone

The manager & sales associate were very helpful & courteous! Thanks. 84 Autoglass

Very fine salespeople. Good service

Good stock of parts. Fairly knowledgeable staff.

When you get the right parts its alright.

Thank you Abby for installing my headlights on my 2011 Chevy Equinox. You really went above and beyond and did a fantastic job on a very cold day. I appreciated so much.

Always very helpful staff

Great service very helpful great management

Love this store always have what i need

I had a great shopping experience here recently. My battery was nearly dead and they were happy to swap out the old one for me immediately after purchase at no extra cost. That service keeps us going back.

Nice people but the prices are double what you can buy the parts for online way overpriced

Great great great

I had to laugh when I read your review, Walter, because the exact same thing happened to me and from what I can surmise it is the same employee. Why do they hire people that can’t perform their job duties? I will continue to shop here but I will definitely avoid her and look for somebody who can actually do their job.

The weather was horrible and they were more then happy to help put a headlight in and windshield wiper. You guys are awesome thank you

Fast and professional help had my parts ready and had me back on the road in a few minutes

Every time I go in here (which is only a couple times of year due to living out of state) I get bad service, the employees are half friendly and half rude. They never want to honor the warranty of the parts they sell at this location, every other auto zone Ive been too gladly warranties their parts without an argument!! Its worth the drive to avoid this place and drive to ashtabula.

Went To AutoZone to get wipers for my truck Because they put them on for you. Well it’s just my luck that I had a lazy worthless girl tell me that she couldn’t do it because she was too short well how about stand on a bucket not too hard to figure out I will never go back what a worthless place and a worthless person!

All emplyees go out of there way to be helpful.

Love terry! Great guy, knows his stuff! Nice mustang!

You have Matt he knows what hes doing well versed in the parts and takes time to walk you through the process to install the partsI give Matt 5 stars some of the other ones need more training

Most employees are very knowledgeable . If you treat them with respect they will work hard to find what you need. Most parts are priced OK . Look for specials and open box or returned items. I found a Battery for my Subaru XT Turbo that was $169.95 full retail. They told me a girl bought one and that her problem was not Battery. They sold it to me for $46.99. Not bad!

Helpful and courteous. Staff replaced my windshield wipers without complaint.

Everyone is extremely helpful, especially Eddie, Robert and Calvin! We use AutoZone all the time!!!

This review is for Ashtabula AutoZone Jefferson AutoZone tells you they cant get the part for you then you go to Ashtabula AutoZone and they can find it for you

Nice, neighborhood place. Staff friendly &Knowledgeable

Great place to get automotive supplies/parts

Great service and great people working here!

All the guys at the Jefferson AutoZone are awesome! Matt, Aaron, Rob (Commercial), Robert and everyone there go to great lengths to get what you need, in a timely manner, and at a fair, competitive price!

Didnt find everything I wanted, but the staff was polite enough.

Dont like this place.,cashier is awful @

2006 jeep liberty. Is very happy all her parts are handy and I. Shop only here u guys rock

The location and selection here are good, but the service is even better - they are so helpful!!!

More often then not the employees are are not all that knowledgeable but there are a few good ones. My feelings on the products is not top notch but I can find what I need in a pitch.

I should have a cot in back nicest in town

Great employees, a lot of automotive knowledge to help get you vehicle back on the road.

This auto parts store, unlike the OReilly parts store in Middlefield, listen to me and checked my battery. My battery was at the Level of almost being completely dead. OReilly said to me Oh your battery is just fine on.. the OReilly manager in Middlefield never even checked the battery assumed that it was okay. The person at the cashier at AutoZone and the one installing my battery at AutoZone were very very nice treated me with respect and did not treat me as a stupid woman. I certainly would go back to this AutoZone even though it is not in the direction Id normally travel.

Friendly knowledge staff. Good place to get car parts.

Employees are very helpful with getting you whatever car may need and even recommending certain parts. They even match prices in case you find it lower somewhere else!

Very frendly helpful employees, clean store

Always busy. Great, knowledgeable people, just allow time at the counter.

They have everything you need and if they dont have it they will get it

Nice place helpful

Wrong part drove 18 miles each way now got to go back last purchase today

They are also so helpful and very friendly

Was having an issue with a new wiper blade and Eddie worked with me till we found the right fit! Thanks Eddie!!

Friendly and clean

Very friendly and helpful!

Helpful people and great selections.

Good place

Friendly knowledgeable people

Igave wrong info on part came back figured it out with good help new part in morning.

.3 miles away is better

Staff was helpful

They gave the wrong part to fix my alternator

Love these guys

After having several negative experiences in this store, I will say the last 2 have been excellent.

They gave me the wrong parts I had to go back wasted an hour of my time thank you

I dont know how they are supposed to make a whole lot of sales, when theres no one at the counter to answer the phones. Tried 4 times, no answer.

Thanks Terry for helping!!!

Had the parts I needed for an old truck!

Only place I will go for car parts

Fast service@@

Good store.

Short staffed, and the majority of the staff has no clue about auto parts and solely rely on a computer to find parts.

Fast service

Very helpful

Staff helped above and beyond

Good service

Auto parts..... There in there....

Good place

Good service

Its ok

Average everything

Piss poor

Helpful

Friendly staff