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NAPA Auto Parts NTN014
10210 Taylorsville Rd, Jeffersontown, KY 40299, United States
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NAPA Auto Parts NTN014
Comments
St
Review №1

High quality auto parts and service

To
Review №2

Great place to get auto parts. Knowledgable staff. Much more customer oriented than big box auto parts. Also can get parts for antique vehicles that are not offered at other auto parts stores.

P
Review №3

Ive had nothing but good experiences at this store. If you get home and your order is messed up, dont be afraid to go back. They’ll make it right.

Da
Review №4

Gentleman at the counter helped me out alot. Found the tools it needed for exchange and i was able to get a friend back in his way home after an almost deadly accident involving a large log someone had lost and left in the middle of the interstate. If you lose it pick it up people. You could be responsible for saving a life

Go
Review №5

Very informative! With unparalleled service. Could not believe how fast I received my parts.

Ye
Review №6

Hadt my parts when the others did not. Great job!

Ba
Review №7

Little pricey but they have what you want

Je
Review №8

Had the part ready for me on counter when I got there, after ph. Order, was the right one and, quality

Di
Review №9

Terrible customer service, waited 20 minutes and guy didnt even ask me if i needed help

Co
Review №10

Charles was very professional and helpful. A+

We
Review №11

When you need that one part and no one carries it, try your local NAPA. They carry parts the other stores dont. At the Jeffersontown NAPA ask for Charlie. Hell take good care of you in quick fashion!

R.
Review №12

I have purchased parts and supplies from here many years and usually have the parts I need at reasonable prices. In a great location and easy to get there, can be seen from the main road and easy to see. Friendly employees and very nice. Excellent condition and very clean.

Br
Review №13

Auto zone. Always helpful at this store.

da
Review №14

They are always welcome you to the store and I have been there for alot stuff for my truck

CH
Review №15

This place is what great, old school, customer service is all about !!.. I had a paint code I was trying to match. Charlie there worked hard to try to get the resources to match it. He had tech support with Napa help, which they couldnt. He called me first thing in the next morning with a follow-up. Yes, they couldnt help me, but I know for a fact he did the best he could, and he will be the first person Id call if I need help again !.. Wow!.. blown away by the help!!.. If there were more people in companies that had his attitude in helping the customer, wed live in a much better country.

Wh
Review №16

First rate customer service

Pa
Review №17

Ill give them five stars, if for no other reason that omniscient Google got it wrong. Ive never been here.

Pe
Review №18

Always helpful and professional. Never a bad experience.

f
Review №19

Parts guy was rude wanted to return a part because I bought it from another Napa store he wasnt gonna take it back at this store

Ch
Review №20

The new manager was way too pushy. I bought a lot of stuff there for my fleet of vehicles and he went over the top on trying to get me to buy more. I only needed something fast for an emergency situation and he started the 20 questions game with me about what I buy. Havent and wont be back

An
Review №21

Great place to get car parts recommend it to anybody

Br
Review №22

Very knowledgeable staff, very good experience every visit

Bi
Review №23

Had the battery I needed at a great price.

Ke
Review №24

Good Quality parts, knowledgeable staff

No
Review №25

They removed a struck bolt for free. They also had decent prices.

Ke
Review №26

Very knowledgeable and very helpful

Mi
Review №27

Great everything here

Cl
Review №28

Horrible service. Was convinced my spark plug took a 5/8 socket. Which of course as I already knew it didnt. After I physically showed the clerk it was larger he tried putting the plug in the socket himself as if that would help . Honestly I would give a 0 but that option doesnt exist.

ch
Review №29

This place is awesome love it

Mi
Review №30

Not the best for older parts

Sa
Review №31

Great for parts

Al
Review №32

Maunifico

Information
11 Photos
32 Comments
4.2 Rating
  • Address:10210 Taylorsville Rd, Jeffersontown, KY 40299, United States
  • Site:https://napaonline.com/stores/ky/jeffersontown/10210-taylorsville-rd?cid=pl_yext_jobber_NapaAutoPartsNtn_27011
  • Phone:+1 502-267-8388
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:10AM–4PM
  • Tuesday:7AM–7:30PM
  • Wednesday:7AM–7:30PM
  • Thursday:7AM–7:30PM
  • Friday:7AM–7:30PM
  • Saturday:7AM–7:30PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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