Very helpful, fairly priced. Installation was neat and went smoothly. More importantly, very responsive to questions and any problems that might pop up. Would comfortably recommend them.
All of the above and more. Arthur could not have been any more professional, helpful or pleasant.
When we moved into our home over 20 years ago, the prior owners were already using All Island Security, so we decided to stay with them. I am so glad we made that decision! Their work is done beautifully and everything functions without issue and lasts - something you dont find very often today. If you have any questions or problems, they answer you immediately and come out to you quickly. We have both our home security and fire alarm done by them. Even though there are many years we only see Arthur, the technician, once a year to do an inspection and cleaning of the fire alarm, he always remembers us as and our dogs. I think using them over the huge companies is a plus because they know you as individuals and honestly do their best to ensure you are happy and that everything is done correctly and quickly. We have upgraded our services with them as new technology becomes available and have never been disappointed. I definitely recommend them if you are looking for a security and fire alarm installation or switching to a new security company.
Very reliable company And competitively priced. Would highly recommend this company to anyone. Arthur the service mechanic was excellent and took his time to go over everything. Didnt feel rushed. If I could give them 6 stars I would!
Arthur and Dwayne were amazing. We recently moved into a new home and these guys took care of everything alarm related. I called several alarm monitoring services and All Island was the most reasonable and responsive. I would highly recommend to anyone in need of security services!
Am using them for my security monitoring, very nice people and good prices
We just had a situation arise where our alarm system went down. As we have done for years, we called All Island Security. They have been there for us since we had our first house in Nassau County to our current home in Suffolk County...over 20 years!! As always, they were extremely responsive and arrived the same day to fix the issue. From the courteous staff answering the phones and scheduling the appointments to the very knowledgeable technician that came to our house, All Island Security is reliable, dependable and consistent.
I have the worst monitoring security company slomins and I will try all island security
Call and in-person service were both excellent. Everyone was very well informed, efficient, friendly, and professional.
Dwayne was professional, quickly responded to our situation and was accommodating in every aspect.The installer was on time, helped us set up the app and was very patient. We highly recommend All Island Security, they are the best and you can’t beat their prices!
I am very pleased with my alarm from All Island Security. From start to finish it couldnt have been easier. Arthur (the installer) was pleasant and professional. He answered all my questions, helped me set up the app and made sure I understood how everything worked. I highly recommend.
I love using local companies. All Island is one of them. Hired them to take over the existing system after moving into the new house. Very reasonable pricing, no pressure sale. The guys really know the stuff and they are all long time employees and very knowledgeable and always nice to talk to.They use a local central station and the response time is great and the fee is very reasonable. Highly recommended.
When my wife and I bought our home, we immediately recognized the need for a good home security system. Having never had a home security system, we just chose to call one of the names we recognized. We were shocked when we got rude customer service, a 3-week wait to have the alarm installed, and an overall bad experience. But this turned out to be a blessing in disguise.After doing a bit more research into alarm companies friends had and how they felt about the companies they chose, we began to notice a trend of hearing good things about All Island Security. We gave them a call and for the past seven years have never regretted that decision. They have great customer service and we found they were able to get our system up and running within days. If we have ever encountered any issues (all of our issues have been battery related), they have been helpful and accommodating of our schedule.One of the best aspects, in my opinion, is the service technician who comes to our home has always been the same technician. He is familiar with our system, seems to know the issue and how to fix it before he even walks through the door, and he is polite and friendly. When allowing a representative of a company into your home, I think these are important qualities to look for.I have been very satisfied with all aspects of the service offered by All Island Security and I wouldn’t hesitate to recommend them to my friends and family.
We have been customers of All Island Security for over 20 years!! From day one we have been impressed with their customer service! Their service is always reliable, prompt and courteous. They always try to accommodate us in anyway possible either on the phone or by a service call. We would absolutely recommend them for all your security needs.
I had All Island Security install my home alarm system. They did a good job, and I am happy with the install. The price was great compared to others as well. I would recommend to others.
Prompt responses, courteous staff, and delightful management. I have been a customer of All Island Security for more than 20 years, and it is always a pleasure to work with them. The monthly monitoring fee is reasonable. They resolve any issues immediately.
I would recommend All Island over any other company on Long Island. They are always available to help when we need changes, additions or servicing to our equipment. And I have always been impressed by how courtesy there staff and techs have been over the past three years. Most of all their honest and trustworthy and in this business that is the peace of mind homeowners are looking for.
Excellent service! Calls immediately when my alarm goes off. (not a great cook!) Anytime I have questions or need service updates they answer right away and are very accommodating. I highly recommend them!
When I first went to call alarm companies, my third call was to All Island Security. I loved their honesty and low pressure sales pitch. They gave me the facts and answered my questions. Other companies like ADT kept pressuring me to order today or I lose my sale price. Since then, they have been available to answer any questions I had or helped me to get my alarm functioning after a power outage. The best thing about them is their attention to my personal needs and their willing to talk to me when I needed them.
Weve had All Island Security for several years now. I have to say they are very professional and polite. When we set off the alarm by accident, they call within a minute. First time I couldnt remember the correct password and they sent the police over. After hurricane Sandy, the alarm needed to be reset. We called and they walked us though it, Very pleased with them.
All Island Securitys central monitoring is excellent. I have had them for about 12 years now and every single time the alarm goes off (open window by mistake or something like that) they call almost immediately, Id say within about 30 seconds and they are courteous and professional. Their monthly fees are very reasonable and I have had only a single repair (battery replacement) since they installed the system, Would definitely recommend them.
All Island Security has been our alarm carrier for over 15 years. 10 years in one house and over 5 years in our current house. Extremely reliable and friendly customer service and service calls! For 15 plus years we have always encountered the same customer service reps. They are always eager to trouble shootthe problem over the phone before a service call is needed. There has been the same technician for 15 years serving our systems. He is always polite and friendly!! We highly recommend All Island for all of your home security needs! Wouldnt trust any other alarm company to protect our home and family!
Weve had many alarm companies- All Island Security is by far the best. Responsive, helpful, courteous and reasonable. They are there to help you any time day or night and the staff is a pleasure to work with. No reason to search for any other company!
The first thing my fiancee and I did after purchasing our new home was solicit quotes for alarm services. All Island Security was the third or fourth company on our list. We reached out, scheduled an appointment and the Sales Rep showed. He was on time, friendly, professional and not pushy. The few companies we saw before All Island Security insisted on selling us everything but the kitchen sink. All Island Security was the opposite; they listened to our concerns and recommended a system that we can add to if needed in the future. We were so happy with the service that we recommended All Island Security to my parents and my aunt.
All Island Security has a professional staff. They were able to hook up an existing alarm for a reasonable cost. I will definitely recommend them to friends and family.
Compared multiple alarm companies including ADT and found ALL ISLAND SECURITY INC to be better in every way, including service, price, equipment. would highly recommend to anyone considering placing an alarm in the home or business.