My visit to the Bike Hub was most impressive. The shop itself has a super chic-cool vibe and I was immediately greeted by smiling faces. The staff was very knowledgeable and happy to answer any of my questions. In addition to the large bicycle selection, the built-in repair shop is really convenient.
This place is a great! I went a few months back to get some attachments for my single speed. I went in earlier today to get my breaks adjusted.Julius gave me an estimate over the phone and had my bike ready before the initial estimate. He even filled the tires. Ill definitely be back if I need any service done on my bike.
This is the BEST bike shop in the Jersey City / Bayonne area. Working with Julius was extremely pleasant. He is very knowledgeable and accommodating. He sold me two bikes which were exactly what I was looking for. Buzz (The Owner) is also amazing to work with. He tried his best to install a two-car bike rack I purchased outside of his shop and gave me his expert advise not to use. He was kind enough to deliver the bikes to me personally! Such great service. I will def be back as this is the exclusive bike shop for me!
Im letting a friend borrow a bike of mine long term and took it to The Bike Hub to swap out the pedals and the stem. The guys at the shop serviced my bike quickly and took the time to ask about why I wanted to make changes and gave me a lot of useful feedback. They could have easily sold me the stem, but the owner was far more focused on making sure the bike was going to be a great fit for my friend and talked me out of it (at least for the time being) until shes put some miles on the bike. I really appreciated the insight and suggestions!
I bought a used bike from Craigslist trying to save money. The bike was in rough shape. The brake pads needed to be replaced, the chain falling off, etc. They fixed it up like new and were super friendly. Highly recommend
The only bike store I will go to. Fixed my racing bicycle flat tire that other bicycle stores in Jersey City could not. Walked me through the process of how he was fixing the tire and how I should maintain it. Also helped install a phone mount.
This bike shop deserves more than 5 stars! Highly recommend it for anyone interested in buying bikes or anything bike related. I have always wanted a foldable bike and found this place on Google with the best reviews around me and now I know why. They reserved the bike for me since when I called Saturday it wasnt assembled yet. I was able to get it today, and they went above and beyond to make sure my experience was the best it could possibly be. They are very knowledgeable and friendly. They informed me about EVERYTHING from my bike to helmets. I havent riden a bike in a long time so I wasnt used to the gear it was on originally, and the manager noticed right away and fixed it for me. He made sure I was comfortable with everything before purchasing anything. They care more about customer satisfaction than a simple purchase and they really show it. Definitely one of the best customer services Ive ever experienced and would definitely recommend this place to everyone and would definitely come back.
Had an amazing experience at the bike hub. the staff and the owner was extremely helpful. i have been looking around alot of bike shop in hoboken and jersey city and let me tell ya this is the best one. friendly staff large selection 11/10 would visit again totally recommend
Had two bikes assembled here that were purchased via internet. We walked there and rode the bikes back home to see how they rode and they did a fantastic job. Buzz gave me some good advice on some seat adjustments and helped us get them ready to ride back. Going back again for any other needs in the future, thanks!
Called the manager in advance to notify that I’m coming to purchase a bicycle, he confirmed that everything is ready. Took a cab and was excited. Upon arrival the manager told me it wasn’t ready, the only who could have prepared it was the owner. Ironically the owner was across the street “preparing for the party”. Apparently the courtesy to help a client is odd to this store.
I’ve been coming here to service my bike for the past 2 years, Buz and Julius are awesome. They always provide a thorough inspection and are upfront and honest about what is needed. They work hard to get you your bike back to you quickly and do really clean work.
Good shop, communicative staff. I have a nearly 40 year old Raleigh that needed a refresh on brakes and rear derailer. Rides much smoother and doesn’t squeal when I brake now, will definitely be back when needed.
I really glad that I picked The Bike Hub to buy a new bike. I was one of the first one who was able to have the new Trek Checkpoint ALR 5. Buying a new bike is always a big decision and when you start your relationship even more important. I went back after a few miles to set the shifters and I got exceptional service. 👍
Went in there to get my bike checked on for a few things. Loose stuff on bike and to check the tires. They were wonderful and super helpful. I highly recommend going here if you need some help with your bike
Came here when I bought a bike but it was missing a tool that I needed to get the brakes to work. I went here and he fixed my brakes wonderfully and even gave me some advice about bikes since Im still a beginner and not very knowledgeable. very friendly people and amazing shop!
Very knowledgeable and customer friendly bike shop. Had a good experience this morning. Highly recommend it
I called. No answer. They called me back within a few minutes.Great professionalism.
Great costumer service helped me out a lot !
Thank you for providing assistance with bicycle advice for my dad.
Came in for fenders and came out with basically a new bike! The friendly staff walked me through the installation process and what type would be better for my bike. They cleaned up the back rack and fixed a problem I had with my brakes at no extra charge! Ill definitely be doing my bike needs shopping here from now on.
This is the most awesome place! Their Customer Service skills and the way I was treated was extraordinary. Buzz, Julios and Shea did not disappoint. Buzz even helped me by delivering my bike to me. I couldn’t be more thankful to the knowledgeable team at the Bike Hub. If your looking for a bike with extraordinary service. Look no more and run to the Bike Hub in Jersey City.
This is the best bike shop ever! Julius is the sweetest guy: he taught me everything about bikes while fixing my flat tire and totally made my day! I highly recommend this place.
Love this Bike Shop! Nice selection of accessories at Great Prices. Just had a Full Tune Up on my Fuji Ace, and it runs so smoothly now. Really cleaned it up and have the Gears Perfect! Owner Buzz is friendly and really cares about his customers!
Had an amazing experience at the Bike Hub. I walked in looking for a bike and Buzz was so patient and answered all my questions, even though there was a big chance I wouldnt be buying a bike from him since the last bike he had might have been a bit small on me. He explained everything to me and let me take it for a test ride. He even encouraged me to go to other stores and check out other bikes before choosing a bike (dont know many people that would be ok with you walking out of the store and potentially buying somewhere else). He suggested changing the stem on the bike so that it would fit my measurements and it made a big difference. I went to another store to try another bike, but ultimately came back to the Bike Hub and bought the bike (with the new stem) - and it is a perfect fit! The bike is amazing and I love riding it and I am so grateful to Buzz and Julius (if I remember his name correctly) who helped me so patiently with everything I needed. My next bike (which will hopefully be in a long time) will definitely be from The Bike Hub!
Recently picked up my old bike I hadnt ridden in a few years and thought it would be wise to get a tune up. Found The Bike Hub online and based on the good reviews it was my top choice. First brought it in last week to fix a flat, which was done in less than a day, and I was happy enough to come back for a basic tune up. After a few days I got a call that it was ready and picked it up for a test ride. I could immediately tell the difference: brakes stopped on a dime (which Buzz did warn me about), gears shifted smoothly, and the bike looked as clean as the day I got it. Before leaving, Buzz told me my chain is still good for a year and I appreciated him not replacing it before needing to just to up-charge me. Highly recommend!
I dont know never been there
Always great service from the bike hub
So so decided to get my Sons old bike back in to shape for riding. I realized that I need a few parts to make that happen. I tried a place in Bayonne but they already closed there doors, so I looked online and spoke to a few friends. The Bike Hub was recommended. I called to make sure they open, they were very polite on the phone unlike some other places I called in the past. I told them I needed some parts, then he asked me if I wanted to give him the list so he could check the availability. I thought that was nice but I said I would just go in. I wanted to check out the shop. I had a great experience, I got all the parts I needed, even though I know there is shortage on bikes and there parts because of Covid. I got good advice and I will be returning to get a few other bikes I have tuned up. I highly recommend this shop. Thank you for your service
This place is awesome. They have good pricing, exceptional service, and an overall good vibe going on. Highly recommended.
My husband brought an awesome bike from this place! He loves it! He also, says the customer service is amazing!! I’m definitely buying my bike from here!
Thank you great staff. Great atmosphere, great bikes
Awesome bike shop and really helpful. Glad I chose this bike shop.
The shop was packed and they were able to fix my tires and break within a matter of days. They were also very helpful in explaining to me what they fixed and why. They took time out of their day to explain what I can do to prevent my bike from constantly being in the shop.
I brought in a bike that I bought online and botched trying to fix myself at home. Brought it in and within 48 hours they fixed my bike!!! Its like a brand new bike, so amazing! Plus theyre the friendliest guys! I totally recommend going there if you need any bike help!
Bought my bike from this shop 2-3 years ago and am a bit late on writing a review. Even so, bike hub really sticks their neck out for their customers and community. Bought my bike and through the servicing the shop has given me the bike holds up in excellent shape. Most shops usually forget their customers after an transaction but this shop makes you feel special through that process and after it. When I think of bikes I think of here!
Awesome local bike shop. So glad these guys are nearby.
The best bike shop hands down!Customer service Is excellent!!They just don’t want to make a sale. They truly loves bikes and want to make sure you love your bike as well.Turnaround time on any order is phenomenal!Super friendly*****Very professional*****
Really great atmosphere and supportive/informative staff. I’m new to biking and learned a lot in my brief interaction with Buz (so sorry if I got your name wrong!) and Julius. Definitely recommend!
Buzz & Julius are the best! They gave my bike some much needed TLC at a fair price. I plan to come back to them for all my future biking needs.
Pretty cool shop, I get what I need done for my bike and Buzz the owner really makes sure he takes care of you. I recently got a montrose seat for my bike and Julius was very helpful with setting my seat up and assisting with any other questions I had. You get a great sense of community there too because of the location and the coffeshop across the street. You can grab a drink and get your bike set up all at the same time.
Buzz helped me fix a broken wheel and all, but the biggest takeaway was how he treated everyone the same - whether you are an experienced rider or have never stepped into a bike shop before Buzz will help you and treat you the equally.I have another shop closer to me in Jersey City, but I will gladly take the hike up the hill - great attitude, fair prices, nice shop. Will be back soon.
I can respect BIKE HUB’S honesty. He gets straight to the point. If something cannot be fixed he lets you know right there and then.
You can get a bike from a lot of places, but the service and experience is what sets this place apart.I live in Springfield but drove to Jersey City because I knew I was in good hands with Behzad and his team! I highly recommend the Bike Hub!
You can get a bike from a lot of places, but the service and experience is what sets this place apart.I live in Springfield but drove to Jersey City because I knew I was in good hands with Behzad and his team! I highly recommend the Bike Hub!
Friendly, knowledgeable people. Julius took great care of my needs - quickly and painlessly. Thanks, guys!
Had a great experience here. My boyfriend and my brother purchased a bike here on the same day. Buzz is busy but definitely knowledgeable and worth the wait! I highly recommend going here.
I got a used bike given to me for free through a client of mine. It needed work. I turned it in to Buzz to do some work on it. Buzz is amazing! He made my bike feel almost like new! He’s very patient, friendly and knowledgeable. The price was also reasonable. Having a bike shop close by with a owner that is community oriented, is the best.
I really like this spot!Great customer service, super knowledgeable.Definitely deserves a spot amongst the big bike stores!
Awesome And friendly guy aka BuzzAssembled my brand new bike, took it to Buzz He adjust brakes and everything for a reasonable price. Now I am riding happy. Would visit again. Would recommend. Thank you for serving the community❤️🙏🏿
Very helpful, amazing folks, the best bike shop around from my experience.
Just got my bike all fixed up and ready for the street again thanks to these guys the service was top quality and the time it took to get my bike back in order not even a week I’d like to advise anyone who has or might want or just thinking about getting a bike go check this place out first you won’t regret it ask whatever it is you wanna ask and they got you
The best bike shop ever, great service with very courteous and friendly staff. Would 100% recommend it!
Outstanding bike shop .. Bro helps everyone . As I hung out checking out the inventory Lill kids, older gentlemen ..telephone ..i saw it all ... Awesome shop .. my 2nd visit in 9 months .
Great neighborhood bike store! Buzz was very generous with his time and knowledge and helped me pick out a great bike. The service is also excellent and thoughtful. Highly recommend!
Hey I hand a great Experience Yesterday
Great work and service! I bought and put together myself two bikes and they were more or less a mess. the guy make them flawless and perfect in half an hour, they now ride great! very professional, knowledgeable and fair price, this will be out bike shop of choice for the future - hugely recommended!
When all bike shops were full and busy The Bike Hub tuned my derailleur as I waited. Fast walk in service!Thanks Buzz.
Buzz hooked it up and really took care of me when I purchased my new bike. The man is busy, but for a reason..very knowledgeable and friendly staff, takes the time to answer and explain everything. No up-selling, just genuine bike enthusiast and mechanical genius
WOW! This Owner really knows his stuff! Hes passionate and knowledgable of his trade. Hell match you with the perfect bike based on your size and cyclist needs. As soon as i got my bike i couldnt stop riding. This is probably one the best cyclist shops ive ever been too. Its comfortable to be in and the guy is just a plethora of great information on bikes!! go get your bike!!!
Always a great experience at The Bike Hub. Behzads expert knowledge was so helpful and he worked with me to get just the right bike for my son. I absolutely recommend this bike shop!
The staff is so nice, helpful, and attentive. even offered a part that I needed for free. (It was a pair of metric nuts but still!) Highly recommend this place!
Great service! Thanks Julian for fixing my brakes.
Buzz listened to what I was looking for in a new bicycle and helped me select something. He was very patient, fair and honest-- I never got the sense that he was trying to rip me off or make me buy something unnecessary in any way. He even called after I picked up the new bike to ask how it was. I really appreciate this level of customer service and care. Would definitely recommend--as I already do to friends and family.
This shop, it’s crew, and Bez are the best! Have no fear coming here with your bike, or to get a bike. Everyone at the shop keeps it real.
Best deals ever. Got the bike I was looking for for 15% lower than a nearby competitor. No haggle. No stress. Thanks again!
Best customer service I ever had.
These guys are the best! I was staying in New York for a week and needed to purchase an adventure bicycle as I was moving overseas, so looked up these guys online and went to see them in Jersey City, am so glad that I made the effort, was totally worth it.Buzz gave me tons of different options, was super helpful, professional, down to earth and friendly! Larissa was also super helpful. They then helped me send it overseas through UPS.Cannot recommend them highly enough!!
Went to get my sons mountain bike service. Staff was very friendly. They fully explained the issue and fixed it nicely. Service price was very reasonable. Highly recommended.
Great service! Bought a bike during this pandemic, they gave me great adviced on what type of bike should be the best match for me given my budgten. They brought it to my house in perfect state. I totally recommend them.
If you are looking for a great bike shop for all your cycling needs, look no further! The Bike Hub is the place to go to. The owner Buzz is honest, soft spoken very knowledgeable. I got my mountain bike tuned here and he did a wonderful job. My wife got her new Road bike tuned at Bike Hub. This was the best decision ever. The bike runs very smoothly as the gears and breaks were set professionally. Buzz gave us some very good advice to maintain our bikes. We are very satisfied with their services and will definitely visit again in the future.
Excellent service. Not sure of his name that helped me but he was quick and helped with other things that I didnt notice. Highly recommend
Great experience here very friendly and on time I enjoyed it a lot great guy working here way better than grove street bikes highly recommend to anyone looking for a bike shop.
We brought our mountain bikes here for servicing and it was done well and at a very fair price. (the bikes felt better than new when they were done!) So then we bought our teenage son a bike here. They gave fantastic service and he LOVES his bike. And since then we go whenever we need service or help with a flat, etc. They are great!
The owner of this shop is the most honest guy in the business. Went out of his way to help me and refused to take extra for his efforts.Would highly recommend them for all your bike needs.
I hit a pothole the other day and popped the tube in my tire. I called this shop and the owner told me to bring it in the next morning and he helped me quickly and efficiently and I was back on the road in no time. This guy really cares about his customers satisfaction. He is very friendly and is doing a lot for his local community. I highly recommend this shop!
Just purchased my first Aventon Cordoba and I love it, great customer service thank you so much!
Quick turnaround even though they were very busy, reasonable cost for a high quality tuneup, and very friendly owner/employee!
I live in Fort lee and had to take a trip to Bike Hub yesterday because either what the shops around me had way too expensive or not what I wanted.After patiently waiting to be let in due to current pandemic, owner Buzz helped and explained in great detail as to what he had and not. I was looking to get 2 bikes, for me and my son, found one for me and unfortunately, my sons choice was not available and perhaps another day.In the meantime, if you see a negative review from a woman around the same dates because she was waiting to be helped and got kinda out of line but the owner handled it graciously and tried to reason with her, she stormed out of the store, Buzz went after her to try and help her, but no use.Im only writing this because I have reviews for my businesses sometimes from people who feel like royalties and entitled and the whole world should stop and cater their needs. This woman was like that.Anyways, this shop is operating with diminished capacity due to current situation but we were happy to be able to get atleast 1 bike (one of the ones I was interested in atleast) .Well be back although its out of our way for us.
This is by far my favorite bike shop in Jersey City. I highly recommend you take your bike her to get serviced. Buzz and his staff are very professional. When he gave my wifes bike a tune-up, he charged us just a fraction of the regular price because the bike didnt allow the whole thing to be completed. We appreciated this!We bring our bikes here for all of our service needs. You will save a lot over places like Grove Street bikes! Most importantly, he is dedicated to the neighborhood and bringing your money here is a great local investment!
I know geeking out on the mechanics of the bike is something people are into. But I just want to ride - When I had a serious issue with my crank set, the owner was extremely helpful: procured the part, kept me informed at all times and tuned the bike for me. Straight shooters and very helpful.
Buzz and the guys at the Bike Hub are absolutely amazing! Even though its a family bike shop, these guys can do top-end builds. I had them build out a very expensive mountain bike for me and the workmanship was top notch. Their communication is amazing! I was missing two parts for the build and they were completely on top of it. If youre near Jersey City, this is the place to go!
Amazing service. The place closed at 4:00 pm and he stayed till 4:45 - 5:00 helping customers out.
If youd like a truly great experience Go See Buzz At The Bike Hub! They have great bikes at a good price and they do honest repairs that dont rip you off... I brought my wifes bike for a gear adjustment. The cables were a rusty mess but, they figured out how to free them up and adjust them to perfection. Thanks Buzz!! Be back with my bike next week...
Very great experience here. My bike is now better than new. Buzz even helped me walk my bike out and get it into my car. Definitely my go-to bike shop hereUpdate: Buzz thank you for doing a house call on my bike and for a six star experience. Really appreciate your customer concern and care for your work
This place was phenomenal! The owner was really knowledgeable and had a great attitude. He explained what was wrong with our bikes and gave us a fair price. If youre looking to get your bike fixed by an honest person that wont rip you off this is the place!
Really great experience with this shop. The owner buzz is very nice and knowledgeable. Larissa working at the shop was also! I recommend this shop to everyone interested in bikes. 5 stars! :)
I went in to grab a seat post after not riding my bike a few years after college since the other one was broken. Buzz, the owner, took care of replacing my seat onto the new post after making sure everything was greased up. He even took my bike and put it in the stand for a quick wipe down and chain lube! We started talking about the local trails and he signed me up for the stores mailing list for when they do rides together. Will certainly be coming back here!
I have been here two times.. The Bike hub owner is so obedient and loyal to customers.. the prices are very reasonable, and the services are outstanding. They will fix any sort of bike issues in very less time.. worth to visit this store..Thank you very much
We had a great experience at this new shop. Bought my first bike in decades. The owner spent a lot of time talking me through various things to consider before deciding on a bike. I also took the opportunity to ride around the neighborhood first to see how it felt. Overall, the service was wonderful, a discount was offered, and its great to support local businesses. Bikes also come with lifetime tune up.
Really satisfied with their service. My bike was not in use for more than a year, and had many problems with wheel alignment, brakes, etc. I went for a tune-up at Bike Hub, and main guy Buzz spent a lot of time to make sure every small detail was taken care of, and every issue resolved. My bike rides much better after the tune-up. Will always recommend Bike Hub to all bike enthusiasts.
Amazing shop, amazing owner. The short of it is that there is a reason he has more reviews and a higher rating than any other shop in town. So if your short on time just go there. For the details, read below:You always pay a little more when buying from shops than when buying online ... but the advantage here is tremendous. The difference in prices at this shop is surprisingly miniscule and the advantage is you get great service, and support an awesome resource for the local cycling community.My first experience with this shop was when I first got into cycling. I bought a used bike and took it in for a tune-up. The guys were fantastic. Got everything working butter smooth even though it wasnt a great bike. They fixed my stem the way I wanted even though they thought I shouldve tried something different. I always felt appreciated and well taken care off. Best of all they did a great job, and I left the shop with a real trust in my bike. All of this was for the best price in town!Now fast forward a year and I really got into this cycling business. I got my own stand and started doing repairs, tuning at home and then got a new used bike that I worked on at home. I started ordering parts online because it was cheaper and did everything at home by myself ( I have since decided that I will on purpose buy from the bike hub instead so long as the prices remain at least similar to online.). Then COVID came around and getting stuff online started to take forever. I had spare time because my schedule was changed and started a big project where I tore my bike down to pieces, cleaned up everything, and changed my derailleur to a mountain bike derailleur, my chainset to a triple, and renewed my cassette and chain. During this process I ran into several issues and needed parts and help. Unfortunately my trusty Bike Hub had shorter work hours and me being the impatient person that I was I rushed to another store for repair help. Oh my god let me tell you the experience there was so different from my experience at the bike hub and really helped put things in perspective!. I came in because I had a click and intermittent loss of the drivetrain while riding in addition to a brake squeal. Long story short I ended up spending a lot of money at this other bike shop and went back home with the same issues unsolved and feeling a little disrespected. At home I put my bike back on the stand and figure out the problem in less than 2 hours. I had several damaged chain links and a new chain should fix the issue.The next day, I called my trusty old friend and asked about chains. Sure enough he had the right one and gave me the best price in town! I loved going to get it because even though I can buy it a little cheaper online, its nice to know that you can deal with a local shop and get a fair price and good treatment. Im happy to pay a little extra and have a resource like him around. But the extra here is super reasonable/ minimal unlike the other shops. And the owner is super friendly and welcoming. And the treatment you get when you walk in is beyond exceptional.So lesson learned. From now on, any part I want I call him first. Any mechanical help I need ... this shop will be the first in line. So long as he continues to offer this combination of great service and great price, I will be a returning customer.
Really surperb experience! Clearly a local favorite! Buzz and Olivia really took the time to figure out what was going on with my bike. They were honest and up front the whole time. I wouldnt consider going anywhere else and would recommend anyone stop in there for all of your bike needs!
The best in town, I was treated so kindly by the stuff.Ask about the fat dude who I forgot to ask his name, He is a Master and so experienced.