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Consumer Carpets & Flooring
3408 John F. Kennedy Blvd, Jersey City, NJ 07307, United States
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Consumer Carpets & Flooring
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An
Review №1

Timely and reliable service. Good work. Satisfied with the new floor installation.

Mi
Review №2

Nestor, his son and team were very prompt and professional. They helped my get the best type of flooring and tracked the exact model I wanted. I am very happy with how my flooring came out.

Ju
Review №3

I’m so furious I don’t want to give them even half a star!They did a very bad job on our floor and basically just told us nothing can be changed ( without even trying anything).They could’ve informed us in advance how the color would look on different types of woods. They didn’t and communication was horrible.The worst part!! They supposed to put our key back to the mail box when they finished their job ( the guys always came in late by the way and every day different people) but instead the company took the key and mail it to us!!! And the key got lost! The worst worst is the manager doesn’t want to take any responsibilities but keep “ she said he said” and now just chose to stop responding he couldn’t even give us a legitimate proof the key was sent!!!Now at this difficult time because of the virus we have to change all the locks because of their mistake and they are not reliable and responsible at all!!!!

Ta
Review №4

Ive done business with them twice. One with my custom blinds. The other I had some areas of my floor done. Overall, good company, there nice people, and try to be fair in their pricing. Ill do business with them again...

Ve
Review №5

Showed up on time and did the job well!

RM
Review №6

Dishonest business, lack of ethic and backtrack on commitment.I called to ask for price after seeing online. They gave price over phone. We liked the price and went into store to check the product. We liked the sample wood of a brand. As next step, before confirming the total estimate, they wanted to measure the house floor. The first surprise came in actual quote. The price has increased per square feet. After negotiation, we were able to short-out differences, assuming it was communication confusion. We signed and we were promised a brand.Product was dropped to our place. Next day installation started. After a while we started to see few quality issues. We asked and they removed some of the defective woods, before installation. The one installed they never replace (and we are living with the defects even today). By afternoon we noticed the continuous quality issue. I smelled there is something fishy. I started checking the wood boxes very closely, there was no logo for the brand that we ordered. Then checked the papers inside. There was no mention of brand. We called store and asked same question on brand. when we stopped the work, someone from store came. They assured its good quality product from same brand. After asking to show facts, they mentioned we got the grade we paid for. I was shocked. What grade? Have you asked while we were ordering? After insisting for brand, they assured, they would check with brands state supplier. And asked us to continue the work, because we would its a loss for him if workers is seating without work. We trust again saying, till you dont provide proof of genuine Mullican good quality product, we would hold money.Work continued for next day. On Monday too, they were not able to produce the facts to confirm the Mullican genuine brand. We were getting impatience however have to continue the work, because half of the floor was only remaining and all the stuffs around the house were here and there. It was big risk for kids. There are many black woods. Many woods are having minute holes.After work was done, we asked for the guarantee papers at-least, else we would hold back portion of money as quality compensation. Business would send person, and just ask for money. Went back on all commitment. No brand assurance and no guarantee paper. In house, the person would argue, the work is done, I need to pay, else workers would call the police. From phone, store would threaten like roadside hoodie. It was 4o clock office time and you dont want to malign yourself with roadside talks while kids and wife is around around.Watch for the business. It would take price of best, without mentioning, and would deliver cheap. There are many black woods and many woods with hole. Above all, no written guarantee.I dont recommend. Dont trust even single word.

Zo
Review №7

I was promised for my carpet installation today but no response and the store is close now for the day and weekend without any update.

Vi
Review №8

Very reasonably priced and very responsive - they came and measured within a day and, after picking a carpet already in stock, got it installed the next morning. No fuss, no hard sells and the price was lower than other quotes I got - overall very pleasant experience & would definitely go with them in future.

gi
Review №9

The have the best service good prices

To
Review №10

I refuse to give a star . They put down my carpet with a year warranty.... I reached out well under the year because the carpet in my home wore totally out. The padding is inferior and it’s coming up in the corners . No one ever called back when I did get in touch they promised to come our and never did:DONT BUY FROM THIS COMPANY

Os
Review №11

Great customer service, guys were on time and carpet looks great! I would recommed consumer carpets for your carpet needs.

Ja
Review №12

Did excellent job. I would recommend.

Ma
Review №13

Loved the AT HOME SALES VISIT!

Go
Review №14

Its really good the prices are really good

Information
40 Photos
14 Comments
4.1 Rating
  • Address:3408 John F. Kennedy Blvd, Jersey City, NJ 07307, United States
  • Site:https://consumercarpets.com/
  • Phone:+1 201-792-2712
Categories
  • Flooring contractor
  • Carpet installer
  • Carpet store
  • Floor refinishing service
  • Flooring store
  • Linoleum store
  • Tile contractor
  • Tile store
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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