My phone thinks that I went to this location. Ive never even been there once. For that Im giving you 5 stars. Your professionalism in staying away from me has been exceptional. Keep doing what youre doing.
The guys over there are great! Kevin is one of the guys who worked on my truck, great guy! The whole crew was great. I will definitely will go back.
I was unacceptably disregarded about my car troubles I was having after meineke serviced my car. When I called to explain/discuss my concerns I might have well just been dismissed. I introduced myself and the so called “management” disrespectfully did not address my concerns - to say the very least. I would NEVER recommend this location to ANYONE who likes to be treated respectfully as a paying customer. Never again. Should be reported to BBB.
Well I wouldnt have my brakes done there but the staff are exceptional. I believe they are really good. Good work & pretty fast.
Meineke has far prices and will give and will give you more prices and just brand new theyll give the price of a refurbished part if theyre that part can be refurbished and their were personable and friendly
I always receive great service when I come here. The owner is very personable and I trust him.
Terrible experience. I called and asked if they could get me an oil change and just do preventative maintenance on my car. Sure no problem. A few days later my check engine light comes on and now I need more repairs. Like what? Cost wasn’t bad, but I think it’s a little suspicious that I go here and not even a week later something is wrong with my car??
Friendly and price was reasonable and wait time was acceptable. Will go back again.
I took my Audi here for an oil change, after I got home, my wife took the car out to pick up our daughter, my wife immediately came home and return the car and said she heard a certain noise which at that point didn’t make any sense to me, I later drove the car that same evening and heard that something was dragging so pulled over to check what was going on and noticed the under cover was dragging on the floor. Which was not like that when I took the car in. I quickly ripped the part off because it was no longer usable, The next day I came out to use the car and noticed that there was a puddle of oil in my driveway. Horrible service.
Best place ever! These guys are fast working and honest. They give great advice about car issues and charge fair prices. I reccomend them to everyone I know! Ive been getting my oil changed there for about a year, and Im so happy I found them!
Great friendly service. Very knowledgeable technicians. I liked the fact that didn’t try to sell me something I didn’t need. I will use them again because they are an honest shop.Excellent service!
Great place they got us in the same day to do our brakes and fix a cracked caliber. Jason and Eric are great and honest. Good guys very few honest mechanics out there
I have used their services before. And as usual, it was a very competent and pleasant experience. Dont hesitate to use them.
Best place in town for all you mechanical needs fast and clean
Performed repairs on exhaust systemWe were pleased with the courteous and efficient service we received. We would use this company again
I scheduled my oil change ahead of time. They were on time, fast, friendly, and professional.
Quick service ! I did not have to wait long at all.
I was told 20 minutes. Sat there for 3 HOURS!!!! I got shrugged off when I I asked when my car would be done. I also was quite unhappy with the price. They made it sound like a cheap easy fix. oh no problem, no problem. Its simple. Ill have it done right away. Then Im told its $400 freaking dollars. So now I have waited 3 house spent $400 and the guys thinks its funny to tell me I owe $500 as a joke. Im not laughing. I ask for a discount due to the ridiculous amount of time I waited. He says ok ok I give you neighbor discount. Then he charged me full price anyway.
I asked for the techs to do an a/c check and if it ONLY needs recharged to do so...... they just recharged it. NOW not even 24 hours later im still without a/c. ..... and out of $90
I absolutely LOVE THIS PLACE!! They do it right the first time. Very very reasonable priced, fast and friendly service. I PROMISE YOU WILL NOT BE DISAPPOINTED. This is my only place to go from now on. Bye bye dealership..lol
I would only go to this spot for oil changes, the prices are steep for me. Now they’ve changed the price for an oil change as well. At this point I think they’re just trying to stay afloat honestly. Finding a good mechanic is similar to finding a good barber. Once you find them, that’s where you’ll be going from here on out. Everyone just wants honest work for an understandable price that’s all.
Time is not important to anyone here or working quick. Oil change and tire rotation took 2 hours very disappointed
I would avoid at all cost, try some other place!i scheduled an appointment online the day before, showed up 45mins early, and waited patiently for all four brake rotors n pads to be replaced on my vehicle. midway through the service i get told their computer won’t unlock my back brakes and therefore they can’t service the back two brakes. they recommended i go to a dealership for the back brakes. they also improperly put back the front driver side brake that they serviced; i wasn’t having any noise while in motion before service, but after my service was done here at Meineke - 266 i had a high pitch squeal coming from front drive side wheel while in motion. to wrap this up i take it to another mechanic two days later, he says he doesn’t know what they were talkin about unable to unlock back brakes (saved me a longer trip to a dealership) and the front drive side squealing is these pins that lock the brake in place being pushed too far in and rubbing on the rotor.
Everything was done in a timely manner excellent service and very friendly
Over priced 800 to replace ac compressor 🤣😂
Great service! Randy & Kevin are top notch! Will be getting my car serviced there on a regular basis!
Great deals and prices are the best around in my opinion. Only down side is you might be waiting awhile so make sure someone can pick you up and drop you off so you arent waiting around.
Every time I get my oil change I have go back get light take off. Im not going back!
Randi and Kevin are amazing! My Nissan had loud exhaust noise after I did an oil change, I called and Randi said to bring it right over and they would take a look. Within 5 minutes Kevin got my Nissan on the lift and showed me the problem. These guys are super professional, honest business is their number one priority for their customers. Kevin offered to help out with the engine mounts I had parts for. Ive already made an appointment to have the other two engine mounts installed. Extremely happy new customer! Ill definitely be coming back to Meineke on Larkin!!! Thanks so much!!!
Everything went as expected. I dropped my car off and told them what I thought was the problem and to fix anything else they thought might be wrong or soon to go bad with the exhaust. Turns out what I thought was wrong was not a problem, and it was much cheaper to repair what was actually wrong. They had an ample opportunity to up-sell me on service I didnt need, and did not. They called me in about and hour and I went and picked up the car, smooth process and exactly how you would expect a car repair to be handled.
In and out service...good quality work fair prices
Great service! Its always taken over an hour to get an oil change at other places and I was expecting the same, but they took my vehicle even earlier than my exact appointment time and were done in a flash! The guys were very nice and personable as well. I would definitely recommend!
This has to be the best repair shop in Joliet! Randy is the nicest guy and the customer Service is amazing. They definitely communicate with you about your vehicle and get the job done. I highly recommend them!
As a woman in freezing cold weather with children... I asked for some air in my tire. Willing to tip the guys, the manager told me to go to another business... TERRIBLE!!!
I havent been here yet, but; I talked over the phone with Ryan about an appointment. Over the phone he was very helpful and informative about all my concerns. Ill just say that he was the main reason Im looking forward to my upcoming appointment.
Quick and fast oil change...in and out.
Pretty quick in and out but when I see one price online and you give me another one double without any explanation makes you wonder. I like clarity from the beginning.
Easy online appointment option. Im and out in reasonable time.
Great service. Staff was friendly and very helpful.
I’ve been taking our vehicles to the Joliet Meineke for a few years. Prices are very fair, service is quick, and the staff is very friendly. The work they do is reliable, I’ve never had any issues with repair or quality of the work. I highly recommend them.
Left my oil filter loose & I lost all oil n a days. Worst service ever.
The best auto shop I have been to yet. They genuinely care about you and working with you, they do not take advantage of the customer and their customer service is phenomenal!! I am returning for any service my car needs! Never going anywhere else!
Overpriced no matter what service you get done
They are always so pleasant and keep their promises of the lifetime warranty. Thanks!
DO NOT COME HERE! I CAME HERE WITH A LEAKING RADIATOR AND WAS LEFT IN THE PARKING LOT WITH A TOTALED NISSAN MAXIMA. My radiator was leaking so I came in for an inspection and a oil change. They over charged me $760 when I had a similar problem before and only paid $60. As soon as I said the price was ridiculous the manager said disrespectfuly “ go some where else then” and suddenly my battery didn’t work and they removed the fuse for my battery and the care didn’t work at all. THEY ROLLED MY CAR OUT AND CLOSED SHOP AT 3 when there open till 6. I called the police and also corporate. They didn’t even have the decency to close my windows so I have to wait with my car because Joliet is ghetto. PLUS THE FLICKED THE MIDDLE FINGER AT ME
They do excellent work at a good price
The owner or front desk person was very friendly and courteous, I appreciate them being prompt with the service, couldn’t ask for more, thank you guys very much.
I had a appointment and called that I would be a few mins late and I get there the guy told me I have to wait now 30 mins ... I can’t believe this I faithfully come to this location and this was horrible service and the guy didn’t even care .... why couldn’t he just tell me on the phone
They did a great job on my vehicle at a fair price. Go see Randy at Meineke . He will treat you great.
I clearly told the tec check for AC leak. Tec came back. AC is not leaking and he recharge AC . two days later no cool air. Took it back and was told there was a leak and the tec could not fix it..
The best auto shop I have been to yet. They genuinly care about you and working with you, they do not take advantage of the customer and their customer service is phenomenal!! I am returning for any service my car needs! Never going anywhere else!
The staff was super nice, and they worked fast to get my car within an hours time. They are very trustworthy and honest with prices. Ill never go anywhere else.
The friendliest and fastest service Ive had yet!!! Very informative team! Oil change and brake line flush. In and out in under 45 minutes!
Nice Business. They Will Work With You & They Try to Save You Money
Very friendly, nice atmosphere, professional. I was in and out of there in less than an hour. I was very pleased with my service. Thank u again 😊
Excellent service I got a mechanic for the first time and knowledgeable about cars too. They went out of their way to help me. True Customer service. Ill be back and send my friends too. And it was clean. WOW Im in love.
They have always treated me very well. Very reasonable prices.
I had a great experience. They fixed my car so fast and explained the issue in layman language. Very professional staff and the price wasnt that bad at all
Great pros indeed! Fixes everything that can go wrong with your car. Very very friendly staff. Great prices!
It wasnt that bad, they do get the job done atleast
The gentlemen were extremely polite fast working and just got things done great
This shop is amazing and very clean. I went there to fix my car. The owner there is very helpful. The service was very good, and I was impressive from the price is very cheap. If you want to fix your car, go directly to this shop. highly recommended!
I was told it would be a several hour wait for my alignment. When I came back, I was told it cant be done because I had other issues in the way. They still wanted to charge me just to look at it. I refused and left. Not terribly impressed.
Excellent.
Excellent service...honest company. Thank you!
I needed my brakes done immediately and I called the shop and they handled it promptly and the price was very fair great experience,
My experience was horrible!!I had my car towed in there 3 different times in a matter of a few weeks for the serpentine belt falling off. They were unable to diagnose the problem coming up with different things wrong with it every single time and charging me several hundred. Then on the 4th time the belt fell off I took it elsewhere and they fix it the first time!Ill never go back again Meineke in Joliet!
To expensive
Dont let the run down exterior fool you. I needed some work done on my exhaust pipe and brought it into the shop and within an hour the problem was fixed for a very reasonable price. Another shop said that I may need a whole new exhaust system but the owner here said that only one portion needed to be replaced. Great quality work. Will be coming back.
I scheduled for an oil change and was met with courtesy and the service was quick. Great place to go and have friendly service.
I was charged for 3 1/2 hours of labor when it only took 2. Disgusted with manager he said that was book price. I feel I was ripped off.
We have been using Marks for servicing our cars for a few years. On short notice we took 2 cars into Marks for service. As usual, the work was completed, and we were able to pick up both cars in a short period of time. The cost of service was very reasonable too.
They won,t give you a price in writing, so when you come back to pick up your car they jack up the price. The police say there is nothing I can do because nothing is in writing. Avoid this shop like the plague.
I just love this place there nothing like this one place I would highly recommend coming here.
They were kind, explained everything, and priced competitively. I will be back for my future car needs!
Always fast and friendly service.
Fair prices and fast service
Fast, friendly service
It was fast, cheap and efficient
Extremely friendly and quick service.
Fantastic experience and service. Came in no up selling, just told me what was wrong and fixed it for a reasonable and fair price quickly.
Pricey $$
Always have a good experience when visiting with my vehicles
Service is just fine, but they didn’t honor a $5 coupon sent from Meineke. Thought that was odd.
The staff was very friendly and knowledgeable Explained I all the issues with my vehicle. I will be returning if I ever need their services again thank you guys.
Great!!
Honest mechanic, friendly owner, and quick quality service on a Saturday morning! They made my weekend for me.
Great job!
TERRIBLE SHOP. Took my vehicle here for an oil change, asking specifically if they had the correct oil filter which some places had to get from the dealer. They claimed they had the correct one. Several days later the oil dumped out of my car. After getting my car towed to the dealership, it turns out that the oil dumped out of my car because of Meineke installing the incorrect oil filter. After arguing with them for several days I caved to accepting a refund for the work had to do to fix Meinekes ignorance, but not the initial oil change which was done incorrectly, stating it wasnt even worth going after the rest at this point. The OWNER then proceeded to RIP UP the check he offered me. DISHONEST SHOP WITH NO ACCOUNTABILITY FOR THEIR WORK.
Very good experience
Quick service. Quality workmanship. Warranty on products. Polite people.
They do extra stuff and over charge
Great fast and inexpensive service
They are a big rip off, didnt complete job and charge like they did
Friendly, fast and reasonable. Fixed what I asked.
Good place to take your car to
Fast friendly service. Problem fixed
Quick in affordable oil change.
Staff was super friendly!
Excellent service and prices and friendly mechanics!