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AACCEL Emissions & Auto Repair
3500 Mall Loop Dr, Joliet, IL 60431, United States
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AACCEL Emissions & Auto Repair
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Jo
Review №1

Took my car here because I had a couple of lights on my dash board on. Craig did an amazing job explaining what my car needed but more importantly WHY. The team did an amazing job and I’m very happy with the car so far. Will be coming here if anything else were ever to come up. Definitely recommend!

Mi
Review №2

Wow these guys did a amazing job on my Cherry 87 VW Van. I finally found a place I can trust. She has never run so smoooooooooooth. You will be seeing me again. Thanks Oscar

Co
Review №3

I have been here on and off for the past few years and this past year and a half since I have been on my own, this is the only shop I use and trust. I have went to other shops in the past and felt that I was overpaying/over quoted. Craig and the team are amazing and hard working. Today I went in for just a routine oil change and while I was there one of the mechanics pulled me over and pointed out something he noticed on my car that was a huge safety concern and explained to me why it needed to be fixed and what could happen if I continued to drive my car with it unfixed. Everyone there is so extremely knowledgeable and they always go above and beyond to make sure my car is safe to drive and reliable. In the past, when I have brought my car there for issues that needed to be fixed, they gave me many solutions and were super honest with me about what needed to be fixed ASAP and what could potentially hold off on til the next paycheck. They even offer loaner cars as well if I need it for a few hours, or even a few days. Hands down this has been the best shop I’ve been too and I always know I am being taken care of!

Da
Review №4

Craig and his team were very helpful with an off brand warranty part. They fully diagnosed the issue and followed thru on the warranty claim - even though it was a manufacturer they didn’t regularly deal with. The install was difficult due to my particular vehicle model. They completely handled the warranty even though they might not get complete compensation for the labor effort. Original car dealer would not handle it.

Ev
Review №5

Always friendly honest job done to personal satisfaction I always leave a happy customer. The prices are also good!

ya
Review №6

Their really easy to talk to, and the have showed lotta respects to the car owners. they’ll put your budge on the first place then helping you solve whatever the problem you’re having with your cars or trucks. I’m always bringing my trucks their for some casual maintenances. They’re good not gonna lie.

Th
Review №7

Rick and staff are the best! I came in last Saturday to upgrade the exhaust on my 2018 Ram pickup truck with something a little more efficient. Now my truck purrs like a kitten. Rick was prompt, professional, and knowledgeable, and all at a reasonable price. I would definitely return for other services, and highly recommend. Thanks Rick!

Wi
Review №8

Mr. Craig was very professional and took time to explain things, and his experiences working as a mechanic/tech. He saw me on short notice and got my new Evap valve installed and thanks to that I was able to pass my emissions test. Worked with me on price, and very friendly.

Da
Review №9

It took them three days to install a brake light and turn signal bulb. They did not contact me to tell me the estimated cost before doing the work. The connected the brake light incorrectly and refused to correct it at their expense. They test drove my vehicle, without my knowledge or permission for two hours merely to test my brake light and turn signal. After waiting two hours to hear the results of this unnecessary test drive, I called and the receptionist told me that he wasn’t back yet because he had to stop and pick some parts for another vehicle but she will call as soon as he returned. Worst of it all - they charged me $270 to install a brake light and I provide the parts. This business is a scam and cannot be trusted. DO NOT USED THIS BUSINESS. Craig, the manager is not an honest business man. I will be notifying the BBB about the deceitful and devious business practices of this business

Ni
Review №10

A friend recommended this repair shop to me, because I am new to the area. I was extremely pleased. Great customer service! Work was completed efficiently and I will return when I need more repairs.

Hu
Review №11

Accel did a great job as always on our 2004 Kia Sedona van. The mechanics are friendly and so is Craig and his wife. Awesome work and you have a loyal customer for life.

Ma
Review №12

My work truck was being rejected by emissions due to a new battery. I made an appointment for Thursday, and was able to drop off Tuesday night in their key drop. Owner called me next day, and already fixed my emissions issue. He did notice a couple other repairs to be corrected. They completed the work within a day. Very professional and quick to serve! Would highly recommended!

Ri
Review №13

My car failed the emission test and I took it to AACEL because they specialized in passing emissions. I wasn’t initially sure until I checked out their reviews and felt more comfortable. I am so glad I brought my car here!! Craig was awesome and kept me in the loop the entire time while working on my car. My 2011 Hyundai has 190 K miles and I wasn’t sure if it would be able to be fixed. We discussed what my goal for this car is since I haven’t had any major problems and I wasn’t interested in a new car payment. Craig found a couple minor issues and called me right away with what was needed and quotes for the issues. I picked the car up today and it sounds better than it has in years and rides perfectly!! I will be back for regular maintenance or any other issues Craig has won my business! Job well done by Craig and his team.

to
Review №14

Went in with a generic code for my check engine light. Instead of checking the basic usual problems ran a 136.00 smoke test? 338.00 later my problem was fixed.

am
Review №15

I would recommend this place to anyone. Great customer service and the prices aint too bad either. My van sounds so good. Quiet. So glad i took it to these guys. 🙂🙂🙂 im gonna be going back for other work as well.

Wa
Review №16

Brett changed my oil and he is very nice and thorough!

Sh
Review №17

They are an amazing team !! Highly recommend going to them if your car needs any work.

Cr
Review №18

Not only was the price $300 UNDER the Original quote they also took it for the emissions test themselves to make sure it passed⭐. Once they knew what was wrong with the car it only took a matter of hours to fix, would absolutely go back again!!🚘

jo
Review №19

Excellent, quick and quality service oil change. The best and the best mechanic shop for all car mechanic service. Also the best mechanic shop for foreign made cars especially the german cars(BMW, Mercedez, and Audi) that are very complex to repair

Th
Review №20

I have a 2007 Jeep Wrangler and brought it to get it fixed. Had a lot of problems and they fixed it all! Amazing people definitely work with you! Thank you guys for the work.

ta
Review №21

Craig and his team was professional and reasonable. .Very Thorough with explaining the details of the service needed for my 2011 Buick 3-24-21

Ja
Review №22

Very knowledgeable and friendly staff! I would definitely recommend them!😁

Fa
Review №23

Absolutely amazing place, customer service was awesome and very informative.

Sv
Review №24

They do great work, love the shop and the staff will all ways go there.

Al
Review №25

I wish I would have gone to AACCEL before the other place. The problem would have been fixed and I would have saved money, the service provided is A1 and any problems I have in the future I know where to go.

Wa
Review №26

I will definitely refer family and friends.

Mi
Review №27

I have a Hyundai Santa Fe and the owner is always polite and knowledgeable! I have their car club card that saves me money.

He
Review №28

Everyone there is super nice and respectful. Thank you again :) I finally found a good mechanic:)

jo
Review №29

Craig & crew are exceptional to work with. They do great work. Very fair priced & quick with their work. Theyve worked on many of my vehicles & Ive always been happy with the results. Honest & friendly people.

Do
Review №30

Great service, affordable and quick return of our vehicle thanks so much

Wi
Review №31

Brought my vehicle taken care of here back in March. I was very appreciative of how informative and helpful the staff here was. They took care of my issue quickly and without a hitch. Ill definitely be coming back soon.

Sh
Review №32

Craig is the owner and very honest and takes pride in his work

La
Review №33

Craig and his team is are very professional and pleasant. Before any work is done that was not discussed he would call. Also, make sure that he gives the car a complete detail look over of any other issues that need to be addressed. 👍

Sh
Review №34

Very informative and friendly, fantastic customer service.

My
Review №35

I had initially been nervous about coming here because I thought the cost would be high but it’s honestly reasonable and they’re partnered with a loan service to help you pay the bill which is really helpful. They do great quality work and after having bad experiences with other places I am very happy to leave my car here, borrow a rental from them, or just get a ride home feeling confident knowing that my car is in great hands. I’ve really grown to like this place. Definitely recommended to my friends!

Se
Review №36

Got my vehicle taken care of here back in March. I was very appreciative of how informative and helpful the staff here was. They took care of my issue quickly and without a hitch. Ill definitely be coming back soon.

Da
Review №37

BEWARE..STAY AWAY FROM THIS PLACE. They had my car from February through September, trying to install a Engine which they still FAILED AT.. They are very unprofessional, lacks communication skills and has non trained employees. The owner CRAIG, screams and hollers at the customers because of his negligence. I could go on and on about this place. They are only able to repair small issues ANY major issues with your car, they CANNOT FIX. They call themselves doing a transmission flush, which they NEVER refilled the the fluid and damaged my transmission while they were attempting to install a Engine. They installed one Engine and didn’t connect the hoses correctly which cause the coolant to leak where the Engine overheated and damaged the Engine to where another Engine had to be ordered. Worst auto repair place I’ve ever dealt with.

Vi
Review №38

Quick and reliable service. Friendly staff. So nice to have an auto shop I can always depend on to offer great services!

Lu
Review №39

Excellent service . Ive taken my personal cars and service truck here and Im always satisfied. Prices are great !!!

Ma
Review №40

The team at AACCEL do great work and communicate with me regularly - whether work in progress or reminders about upcoming service needs

M
Review №41

This place is a very honest shop and honestly that’s something that is very important to me. Pair that with great service there is not much more a customer can ask for. Thanks for getting my husband’s 1998 Ford Explorer(beige) back on the road today guys!

Je
Review №42

Great guys! They do good quality work and are very professional. Customer service is exceptional! Recommended!

Ar
Review №43

Great service! Receptionist very helpful and caring towards the customer. Even made me a great cup of coffee! Tech who worked on my vehicle was also very helpful in pointing out a flaw in my vehicle and seemed very honest and caring about the customer! If I could give 10stars I would! Great job guys!

Ka
Review №44

Like possibly a few other people on here, I decided to give them a shot. Especially since they have a VERY convenient location right across from emissions testing. I scheduled an estimate to have my Acuras a/c refilled after my condenser was replaced due to a leak. Seemed like a simple job for them to take care of, even though the price was already a little off putting for me I decided to have them do it anyways. Please note that my a/c system was fully working before my appointment with them, apart from the leaky condenser I replaced beforehand. $162.00 later my refrigerant was refilled and so I thought my a/c was back up and running for good. I drove the car home with no issues, until the next day... Maybe half an hour into my trip and the a/c starts blowing warm air. I call them up and bring the car back in the following work week. The techs looked it over and there was no leak coming out of the system, but by some force of black magic my a/c compressor decided to stop working. How convenient that it broke down right as it was sitting in the shop... I was charged another $62.00 for a diagnostic fee during my second visit and I was made aware that now that I went from a simple a/c refill to a full a/c system replacement for $1,600+. Included was the compressor, drier, and an expansion valve brand new. I spoke with the owner of the place over the phone and he offered me a cheaper option to source the same parts from the junkyard for if I remember correctly around $900. We were able to negotiate the price down to $639.00, and I said screw it, just get it done. After pondering the decision of having junk parts put in for that amount of money I decided to cancel on them a few hours later over the phone. I picked my car back up the same day with my now broken, whining, and rattling a/c compressor. Long story short I decided to bite the bullet and take my car to an old shop I used to have my cars serviced when I lived back in Chicago. For a brand new a/c compressor, and a refill I was charged $499.00! An astronomical difference between the $1,600 offer I was presented with at your shop! I tried to save a few bucks on gas and convenience by not having to drive to the city, so I decided to make a generous donation of over $200 to AACCEL and drive off with an even bigger issue. Also on a side note to the owner, it would be nice to remind your techs to respect other peoples property and not smoke inside customers vehicles while theyre working on them. I understand this line of work is physically labor intensive but this screams unprofessional! The reason for the two stars is because the lady working the front counter (apologies I forgot her name) was very nice and respectful!

Em
Review №45

Extremely helpful and understanding of my situation! Let me keep my car there until I got things settled on my end. Started my car in a timely manner and got it dont super fast, runs as good as new! Wonderful customer service from everyone, very kind and courteous

An
Review №46

Honest, Fair Prices For Parts and Labor, No Pressure For Other Needed Work.Craig is honest and only repairs what is required. Their labor rates are fair and he does not excessively mark up parts cost like other repair shops, while only using quality parts. He also showed my son and I other maintenance needed, while providing a written estimate for other repairs, BUT did not pressure us to complete other repairs.Very satisfied with quality of work completed, price and overall experience.Thank You!

Ha
Review №47

Great price for the work done, great staff, and a friendly atmosphere. Would definitely recommend.

Pa
Review №48

As a shop I would rate it as 4 stars. The mechanics and owner are very good at what they do. Although they werent successful in repairing my car for what it came in for (Ford couldnt figure it out either so its not their fault) I was given great customer service! Craig and his staff were very informative, nice, and professional. Keep up the good work!

Br
Review №49

Very friendly staff and decent prices! Everyone was so kind. My dad got his car repaired here and Craig and his team got us back on the road safely. He has an extensive knowledge on different cars. My dad has a 2012 Nissan Murano. We will definitely come back whenever the need arises. Thank you to Craig and his knowledgeable mechanics. They offered my dad a loaner vehicle to use until his car was repaired. A+ service here.

Sa
Review №50

Unbelievable.... I called for a quote on brake pads and they quoted me 4 to 5 hundred. I am currently here at the dealership and with parts and labor it’s $275. I called them out on their quote and their respond was we also change the rotors with the pads. They were unaware that I am familiar with cars and NO you do NOT change the rotors with the pads unless absolutely necessary, you actually could first sand them down to even them but most of the time you don’t even do that. The lady was really apologetic and tried really hard to excuse the crazy quote she/owner gave her but I would not go there as they seem they would not think twice about ripping you off.

Na
Review №51

My experience was wonderful! Everything was handled and explained to me simply and to the point. Great deal on the services provided, which were quick, and they even took my car to pass the emissions test before I came to pick it up! Would definitely recommend.

al
Review №52

They fit me in last minute and even made the repair in a timely manner! Friendly staff, easy to talk to and very informative. Inside area was nice and included snacks and a coffee selection. Reasonably priced as well! Will be back.

Je
Review №53

My boyfriend and I have gone to AACCEL for everything: from oil changes to car repairs. We recently had to get a clutch replacement for our vehicle, and AACCEL was only a phone call away! The building was clean, the staff very friendly, and we were very grateful that when money was tight they worked with us on making the payments.They even provided us a loaner vehicle so the both of us could get to work while ours was being repaired. We are very happy with their service, we trust and will continue to trust Craig and his staff with our vehicle needs. :)

Ma
Review №54

These people went above and beyond for me when I was there and in a pretty rough place. I came in with a check engine light (and had to get an emissions test) and urgently needed to get it fixed and on the road. Not only did they get me in immediately, they rushed parts in and prioritized work to get mine and all the other customers work completed. About half way through the process the owner came to me and said my tires were definitely not safe to be driving on... however they dont do tires. Without me even asking he immediately called the local tire places to see what they had in stock. Discount tires next door didnt have them but offered me loaner tires so I could get where I needed to be. Obviously I was worried about more time but the owner offered to take my current wheels over, get them switched for me and bring them back to his shop and put them on... for no charge. I made it to my destination safely and only a few hours late. It really was all thanks to the people here. The owner, girl at the front desk and mechanics were so kind. I will be back and I will pay it forward!

An
Review №55

I brought my summer car to Aaccel with a problem with the clutch pedal. They completely misdiagnosed the bad self-adjusting clutch cable and insisted that the clutch itself was bad. I told Craig Leach (the owner) to replace the flywheel with the clutch because they were non-standard performance parts and I knew there would be fitment issues. He didnt listen and spent the entire summer alternating between taking apart my transmission to try to fix the chattering and shuddering and just sitting on it like a piece of furniture. If you arent there for an emissions repair, your job will be a very low priority, and youll want to expect excuses about not having enough time or people to get it done.TL,DR I spent over $1000 that I didnt need to and couldnt enjoy my summer car for most of the season.

Ye
Review №56

Very friendly staff! Also very helpful. I went in for a connection problem i had in order to get my emissions done, i believe his name was Jeff, gave me a good price and was able to schedule me the next day at a time that was best for me. While he was working on another car he took the time to fix my problem. I was in there for maybe 20 min. Great service. They care about you and your cars safety, while he drove my car he noticed a noise and recommended that i come in for an inspection. I will definitely be coming back.

Ja
Review №57

Awesome people, they give you the time of day and treat you with kindness and respect. I love their detailness when explaining whats wrong with your vehicle. I trust their honesty and a shop I would always bring my car to. Great hospitality in their waiting room. Oh, yeah a place where you get a free loaner. I dont know any place that does that. Thanks, Craig!

An
Review №58

I had a great experience with the staff ! The owner educates you on what needs to be repaired. They actually sound like they care about what they want to do. They make sure you are comfortable. They served me chips and pop while I waited. .very friendly

Th
Review №59

I took my blazer to 2 places for emission failures. I spent 1200.00 in repairs with no success. I didnt tell the owner this. I was referred by a neighbor so I dropped the blazer off after talking to the lady at the front desk. Which I was skeptical about cause I didnt want to spend money without any actual corrects and a mechanic not checking while I was present. The owner calls me in the morning super early with every possible issue and a price list on everything plus a list of what needs to be done verse what could be fixed. He broke everything down with no sales pitch which made the conversation very easy. I did ask what he advised and I did go with what he advised. Fortunately for me they were actually done with full emissions testing passed, new blades and wipers, full tune up and few extras before the end of the same day. I show up to pay the guy and he breaks everything down easy. Then to my suprise he actually knocked out another very small items on the list that made a huge difference at no cost. He said he was already there and the parts were pennies. The blazer runs amazing. I feel like the day I got it and I still have more to fix. I know where Im going. Give them a call I promise you if they do half of what they were able to do to my blazer youll leave happy

El
Review №60

Very good service, owner explains everything very well and has fair pricing.

Be
Review №61

Good guys, quickly checked my onboard to ensure it was ready for testing, across the street from Il emissions facility., Thanks Craig!

Kn
Review №62

This place is a straight rip off. They tried to charge me $700 for work I was able to get done for under $120. Dont go here. Dont listen to their BS excuse about using OEM parts.

Sv
Review №63

Topnotch shop they do a great job, very happy, will be bringing all my cars every time.

Na
Review №64

Best place in the world to take your car! Honest and awesome work at reasonable price! Highly recommended.

Th
Review №65

I highly recommend AACCEL to anyone out there that needs service done on their vehicle. I brought my car in for Check Engine codes that Firestone couldnt help me with. Craig was great, and the staff friendly and very accommodating. My vehicle easily passes the emission test that Ive been avoiding for a while. Trustworthy, Affordable, Knowledgable

sm
Review №66

I took my car in for a failed emissions test. Great and friendly service. They diagnosed the issue in a timely manner and it was fixed the next day. They even took my car to get tested again and it passed the test. I recommend AACCEL.

Ka
Review №67

They were so helpful!! They kept trying until they got our monitors to set and then took it to the Emissions Testing facility for us. We were unable to afford the cost and they were able to get us approved fast for a same as cash loan. We are very happy with their job well done on our vehicle and excellent customer service!!

Ro
Review №68

Creig and his mechanics did great job on my dodge Durango. It was cheaper than at other places and better. They even fill out windshield fluid for free. Very nice front desk employee offering coffee and soda while waiting.Thanks

Ly
Review №69

Best experience and people I have ever had and met. I was stranded on Saturday and driving by Tuesday. Of course, they offered me a loaner car in the meantime which was very convenient for me since I live over an hour away. They did their best to keep costs down. Using the membership card they offer saved me even more money and provided me even more services that needed to be completed. The owner and his employees were very concerned for my well-being and strived to meet my every need. I would recommend this place to anybody!

Te
Review №70

We took our vehicle to this repair shop because the engine light suddenly came on. It was a Saturday and most repair shops either require appointments on the weekends or tend to be very busy. I called and was told the diagnostic test was free and they would be able to look at it. I responded by clarifying that I had already gotten the code, but needed the exact problem diagnosed and repaired.My husband was at the repair shop for about 2.5 hours waiting for the free diagnostic test that ended up costing $130. Once the technicians were done with the diagnostic test, my husband received two estimates; one for $1489.71 and another for $1152.71. Both estimates detailed parts to replace that could fix the issue and some basic maintenance suggestions.My husband and I decided to get a second opinion. We left our vehicle at another local repair shop on Monday morning. They ran some test and almost immediately found out what was caused the engine light to come on and for only a fraction of the cost. Ironically, none of the things we were told to replace by AACCEL Emissions & Auto Repair caused the problem. I called AACCEL Emissions & Auto Repair Monday afternoon to express my dissatisfaction with their services. After a lengthy conversation, my husband received a call back from AACCEL Emissions & Auto Repair. We were asked to bring our vehicle back in so they could perform a test on our gas. By the way, that was the problem....bad gas!I returned the call to ask if we would be compensated for the inconvenience of returning our vehicle to simply satisfy their curiosity about their misdiagnosis. I was told y the receptionist I would have to speak to the manager. I told her that would not be necessary, because I was never returning. I did not have more time or money to waste. She continued to insist I return. When I refused, she became very rude and unprofessional. She began to tell me what I needed to do with my vehicle and how I was not suppose to use E85 in my car because it is not flex fuel vehicle when in fact it is. My guess is the mechanics never noticed either.AACCEL Emissions & Auto Repair suggests unnecessary repairs and charge ridiculous prices!

As
Review №71

Nice and friendly employess/owner and above and beyond customer service. Once they finished my car, they were kind enough to take it over to the emissions testing to make sure it passed!

Da
Review №72

I needed some repairs done to pass emissions and Craigs quote was less than half of what another mechanic gave me. They did the work within a couple days and he even drove it through the emissions test center afterwards so I didnt have to. Great service.

J
Review №73

Craig and his team are fully knowledgeable and are more than willing too go the extra mile to make your visit comfortable. No repair or request is too great for them. I will always recommend anyone to there facility.

Li
Review №74

My daughters first car care experience with Craig and his team at AACCEL was a wonderful surprise. The estimate on her car was 3000. Needless to say as a young single mother, this was a bit overwhelming for her. Craig offered her a FREE rental car while her car was being looked at as well as during the repair process. Craig took extra time to explain to her what she needed to do to properly maintain her car. We would recommend AACCEL to anyone but especially women who fear being taken advantage of from repair shops. They went out of their way to explain everything very thoroughly to us before and after her repairs.

wi
Review №75

Best place to go to fix your vehicle. They go above and beyond to help you. They are extremely knowledgeable, friendly and efficient.

bo
Review №76

I was broke down 4 hours from home, but Craig and his employees took care of me and got me back on the road ASAP. Its been a few weeks and my vehicle is still running great. Their mechanics were experienced, and they kept me in the loop regarding everything that needed to be done. Overall a very good experience on a day when everything else was going wrong.

We
Review №77

After several attempts on our own... And failing..the emissions.. I spoke with Craig. He did so much helping us out! It was a tough one to get through but they did it. He is very nice.. it was emotional for us as it was our late sons truck. They were a blessing!! Thank you to all of you who got this beast to pass!!

Pa
Review №78

The staff was amazing and very informative. They also offered a loaner vehicle because my car wouldnt be ready for a couple days. I will definitely return in the future for any repairs to my vehicle.

Mi
Review №79

Was in to have an 01 Accord emissions fixed. The owner and everyone else there are the nicest to work with. They gave me an estimate and were accurate in their assessment. First place I have been to with Emmisions issues and had Emmisions repaired completely.

Fa
Review №80

Friendly staff and mechanics! They were great repairing my truck. And on time. Financing it was easy and smooth! Recommend coming here

Mi
Review №81

Had a very good experience with this business. Took my sons truck because it was not passing emissions. They got it to pass, but also found out the truck had a major defect and was unsafe to drive. The owner even called the maker and found out there was a recall that we were unaware of. We were shown exactly what was wrong. Im glad they got it to pass emissions, but I am even more grateful that they found the defect, otherwise my son would continue driving in a dangerous vehicle. They went above and beyond and I highly recommend their services.

Ne
Review №82

Good guys, quickly checked my onbroad to ensure it was ready for testing, across the street from Il emissions facility., Thanks Craig!

Fa
Review №83

My go to, I will never take my car elsewhere. My husband and I only had one car at the moment but they offered us a car meanwhile ours was getting worked on at no additional cost.

pa
Review №84

I made an appointment to drop my car off onThursday to be looked at Friday for an evap leak. By Monday at 4 it still had not been done. Then I get yelled at because they are busy. Every call I made to check my vehicle I was told they were busy and hasn’t got to it. I gave up by Monday at noon and told them i was picking it up. $140 and the car is still not fixed. Beware before you “make an appointment.” I have no trust in this place.

Pe
Review №85

These guys are WICKED AWESOME! I have a 2004 Ford Mustang that was having problems. Ran rough, got really bad gas mileage, was very anemic, and this was AFTER I did a tune up. Failed emissions test and I was at the end of my patience . Took it to AACCEL and they were able to figure out that one of the new spark plugs that I installed was defective. They even gave me a free loaner car to use while they worked on my car. The owner, Craig, and the rest of the staff were all polite and courteous. I will bring my car back in the future.

Ar
Review №86

I had to go back three times for my Chevy Uplander but everytime they were prompt and courteous. Marissa at the front was a darling and even during the weekends, Cindy was great.

Mi
Review №87

Great service, fast and economical.

Ro
Review №88

Craig did fantastic work for me! He identified my air conditioner problem and fixed it very fast! The price was very fair and i was more than pleased.

Sc
Review №89

I recently had my old car fixed here because it was overheating, and after dropping it off to AACCEL, they determined the problem, and gave me a quote that was $200 under a quote from a different company. So I used them! And now my car works!The people who work there are really nice. The receptionist even offered to drive me home after I dropped my car off so I wouldnt have to walk in the heat (I only live a mile away). And Craig (the owner?) explained in detail what he did to fix my car and even showed me how crummy the parts he replaced in my car had gotten.I dont know much about cars, but when consulting the people in my life who do know something about them, they seemed to agree that I didnt get ripped off or anything by the work done at AACCELL.My only small complaint, and it is very very small, is that they took a couple of extra days more than anticipated to fix my car... BUT they gave me a FREE loaner car to drive around until it was ready, so it wasnt reaaaaalllly a big deal.I had a good enough experience here that theyll be my mechanic next time I have a problem!

Je
Review №90

Ive been bringing my car here for around ten years and trusted Craig and his team with five different vehicles over the years between my wife and I. Always received great service and never pressured to sign on for any work we werent ready to do. Their loaner car was a nice touch when my wifes car broke down on a Monday morning and she was still able to make it into work after the tow.

Al
Review №91

The employees were very kind, and gave tons of infotation about the services and things that Id need to know about my car!! Also, they offered a free loaner vehicle while my car was being repaired which was soemthing I really liked and was extremely useful. I recommend coming here fully!

Ka
Review №92

Very very friendly people 😁 I’m in town from wisconsin an had a issue with my truck, without hesitation they looked at it figured out the issue an sent me on my way !! Great People‼️‼️

AI
Review №93

Awesome and attentive service provider. The customer representative at the front desk was most helpful.

Cl
Review №94

They did work quickly and they were fairly priced and friendly thank you.

To
Review №95

Great service and very friendly staff! They were able to get my 2012 GMC Acadia to pass emissions in 1 day!

Pa
Review №96

Update of previous review. After being told for 4 days they didnt have time to work on my car, the day I picked it up they reportedly could not find the emissions leak. I took the car to a Chevy Dealer and the leak was found immediately. In my opinon they did not bother to find the leak but charged me as if they did. If I could give this place zero stars I would.

Al
Review №97

Everyone here is super friendly and they did a great job on my car! Definitely recommend this place to all.

St
Review №98

Staff are courteous and knowledgeable, no BS work and service is excellent no questions left unanswered taking vehicle back for more work and would recommend to everyone. Just because it is across from the AirTeam testing facility does not mean they take advantage of your situation they will work with you and get your vehicle straightened out without any price gouging dont discount because its right there Craig, Merrissa and Cindy, top notch.

Jo
Review №99

Estimate was requested, was suppose to be free initially, they kept working on the car without approval and ran up charges. Estimate was crazy high, so they must make biz only from these unapproved fees. Doubt if they can fix anything reasonably so you can pass emissions.

Ja
Review №100

Great people to do business with! They Worked hard to find cost saving solutions for my vehicle and it’s never team better!

Information
11 Photos
100 Comments
4.6 Rating
  • Address:3500 Mall Loop Dr, Joliet, IL 60431, United States
  • Site:http://autorepairinjoliet.com/
  • Phone:+1 815-577-6193
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car service
  • Diagnostic center
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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