The work done seems to be great and the prices are decent as well. Outer shop waiting room was a bit unclean. But they got me in and out for an oil change and tires rotated in about 45 minutes, so that was good.
Mr. Jim was very helpful and let me know upfront of all my options, including pricing! I appreciate the knowledge he shared first without any surprises, (like other places Ive patronized). Thank you Mr. Jim
Great service! Trustworthy. I havent had any issues with the work they have done on my car. I would definitely recommend them.
Quick and outstanding. Price is fantastic will recommend to friends and family
Got brakes and rotors all around with an oil change, windshield washer pump changed. Very nice people that I spoke with. Honest work did a great job with haste. I highly recommend bringing your vehicles for any service here. 👍
Great service. I was in and out in less than one hour and got my exhaust repaired
Organised, dropped car off after hours, price same as quote. Picked up after hours. WASHED OUR SALTY CAR, a wonderful surprise. Thank you Jim 5 stars.
You have to be careful going to a place like this especially when all the dealership mechanics are on strike.
They did a 4 wheel brake job on my wifes pickup in June. Had to bring it back for a warranty issue. Took care of it right away. They stand behind their work and parts. No problems with the warranty work. Replaced what needed to be replaced, no charge. 👍
Awesome excellent, knowledgeable, place to get your car serviced. Owner very nice person to do business with and definitely will continue to visit for my car.
We went to this Midas due to our car stalling and then dying close by to this location. They took the car, and had it there for two days before we have received a phone call that it was ready for pickup. When we went to this location the manager had me step out to talk to the mechanic- who had just said it was a piston coil clip that was broken, and he fixed it. Then went on listing locations of leaks that if left there could be fixed, which are all locations that had just been fixed by another mechanic. The bill was 125$ for fixing, and not replacing the clip. I drove 3 blocks before my car died again.. I had to get it towed to another Mechanic shop, and was told that the clip was broken still.Long story short,Not a fan of this location, feeling like we were taken advantage of without any results.Edit-------To the response I got, I have reached out to them and was told I could receive 15$ back as a refund. Which in my opinion is not much of a reimbursement.
Great service..GREAT STAFF...QUICK AND I WILL CONTINUE TO COME HERE AND HIGHLY RECOMMEND TO FAMILY AND FRIENDS. THANK YOU
Brought my truck in for new muffler and explained I also had a (gas) leak every time I filled up coming from under vehicle. I suspected, but wasn’t sure, it might have been a bad filler neck. I was assured they would run a dye through the fuel system to identify the problem - was quoted b/t $30-$40, which I agreed to. After being told later it was a bad filler neck and being charged what I consider an absurd amount for a new one ($659 of which only $83 was labor) I asked the franchisee if they in fact ran the dye through the system to make sure the actual problem was identified - to which he replied NO. He showed me the old filler neck they took out and pointed to an area he claimed was the issue thus causing the fuel leak when pumping gas. But again, they didn’t run the dye like they said, and as I previously agreed upon. So fast forward approx. 3 weeks. As I’m filling my truck up I notice dripping of gas coming from under the truck (just like before the repair). Same problem still, but now I’m out $659. Also, they did do the new muffler and tail pipe which, so far, has held up - keep fingers crossed. But even that was at a cost of $416. Further, this $416 was only for part of the new exhaust system and not an entire new exhaust system. I will let this be record of my bad experience at this Midas store and do expect either a) full refund of $659, or b) perform re-repair at no additional cost to me in order to properly rectify continued problem as it relates to gas leak. I will certainly await franchisee response.
Friendly, professional and knowledgeable. They always get my car back to me fast.
Bob was great...service was explained & a fair price. I am new to neighborhood, used to having the dealership work on my car. Found a place I can trust & will be back steady w/my baby
Very quick and seamless process. They looked at my muffler issue late in the day and were quickly able to assess the issue and provide a reasonable and budget friendly resolution. I would definitely recommend their services and would return for future repairs if necessary.
I went 2 hours before my appt. Had the wrong time. They took my car. Very professional and thorough. I was referred I will be returning.
If I could give this shop 0 stars I would. From the moment I walked in the door I had a bad experience .I had made a appointment which they didnt properly put into the system and tried to blame me, but went through with my simple oil change. As my oil change was being done they told me I needed a new oil plug I agreed to have it done as my oil can not be changed without it. I had them check my fluids etc as well with the oil change. Towards the end the owner brings me fluid in a cup claiming it to be transmission fluid which I knew was oil. Since he had told me they dont have the tools to look at a transmission (seems fishy right? How can you show me transmission fluid if you cant get to/touch my transmission. That night my car started leaking oil. I brought it to a trusted transmission mechanic as the owner of Midas told me to do since my supposed to be red fluid was black when he brought it out, i assumed this was the issue. Turns out Midas cost me $500 in more repairs from them changing my oil. Their amateur technician tightened my oil plug too tight causing a crack in my oil pan. Now my pan etc needs to be replaced because they cracked it. Oh and I called and told the store owner about this to which he laughed at me, mocked me and refused to fix what his employees had broken. This is why mechanic shops carry insurance. Dont ever go here! They wont give you good service and theyll refuse to fix anything they break. I didnt have a oil leak before I came in now just days after my motor almost burnt out due to this. I also have video proof that this crack is right where the plug is tightened. Dont go here!
Great prices, fast and accurate work. Educated on their services. Ill definitely be back!
Ive been going to the Midas at Plainfield Road and Larkin for the last year. They have reasonable prices and fast, friendly service. I highly recommend!
Had a great experience here with getting my muffler fixed. The manager was very upfront and honest about how long the process would take and I paid a very fair price.
They do a alright job on breaks like they specialize with, but DO NOT. I repeat DO NOT take your car here for a repair. They are hack jobs and are horrible when working on motors. They ran water through my radiator to see where the leak was on my motor (intake gasket blown) and threw it outside in the winter with water left inside the motor. Which then blew the freeze plugs and destroyed my cars engine, what was going to be a $30-$60 at home or $200-$300 (with added labor) dollar repair through them became a $150-$200 repair at home or a $900+ (with added labor) dollar repair through them. When we got my car home after hearing the terrible bill cost we couldnt afford we emptied my motor of all the oil and water. (Car was full on oil before hand and had antifreeze in the radiator at all times to the right level) the car was 6 GALLONS overfull of water. And when we called and said what they had done to my car, Brian threatened to make us pay for the antifreeze they so called USED.DO NOT WASTE YOUR TIME AT THIS HACK JOB CHEAP ROUTE PLACE. I RECOMMEND REZA OR SOMEONE ELSE IN THE AREA FOR ANYTHING THAT IS NOT YOUR BREAKS.When the owner responds to your comment its made to seem like they care, I still havent heard back from them yet. Submitted the issue and everything. Also dont be fooled by the low rating, guarantee they had their employees give the rating to my comment.
Now all the while my time spent with this garage and the mechanics like Brian for almost a month. I got to get familiar with the shop rather quickly. They understood that my car was on a budget. We met my budget cap and they still proceeded to take their time afterwords assuring me that the last thing they wanted to do was take even more money from me. If anything the store manager Brian was the most helpful and the most honest in my time with Midas and went above and beyond even my own expectations even when others doubted the work being done. As long as you are clear with your intentions and your time spent with this shop they will meet at the very least those expectations.
I took my car in the first time and it was great. They helped me out, got it done quick, didnt oversell me and helped me with a plan to break my repairs into two visits. My second visit was completely different. My drivers side mirror was broken. They manually adjusted it in a rush and now it wont stay in place, my phone charging cord is missing and while driving to work my car began to shake as bad as it was pre-$2300.
They was alright. Didnt explain if anything was wrong. How the brake were or anything like that
Honest, fair and fast
Very fast and dependable service
My go to place for my many car issues. Service desk is always nice and prompt with service. Never had a problem with them, from my new exhaust, tires and new windshield wipers.
Ive been taking my car here for several years. Even after I moved a couple of towns over, I still come here. They are great, fast, and honest. A couple of times Ive brought it in and the fix was so simple, Jim, the owner, didnt even charge me, like this last time. My brake light was on, it turned out to be a stuck valve, and he didnt even charge me a little labor cost to look at it and unstick the valve. If you are in the area, take your car here!
The staff is awesome. I was taken care of right away. They did not try to sell me things I did not need. I will continue to go there.
They claim to repair your car, charge you and don’t do any work. The owner is extremely rude and aggressive. Don’t go here no matter what it is you need. I wouldnt even let them air up a tire. Avoid this place like the plague. Because it is a plague.
Did good job honest quote
Midas is great and I love the work they do. I only get my oil changed from Midas and when I took my boyfriend to get his oil change and his car serviced, he was very pleased with the job they did. The only downside was thw time we spent. Im used to getting my oil changed within 20 minutes and this location took closer to 45
Workers very nice. Work done in a timely manner.
The best customer service, even beyond the normal conversation. Very quick to find the issues and properly diagnose them.
I liked the service. Great customer service.
Excellent service 👍 always friendly.
Very knowledgeable. Great place for car maintenance and repair. Very very fair prices!!!
Its hard to find people you can trust to do quality work and give you a fair price. Bring your car to Midas.
Great service.
Diagnosed and fixed a problem I had with my truck at a reasonable price
Midas is good because Thier oil changes include fluid refill and a car inspection
The owner is cheap, and uses cheap parts, used parts, and pays his employees late, and hardly pays them at all. His manager Brian Wilson is on crack..... literally. Hes at work once every 30 days.
They over price but for the most part they know what they taking bout
Great customer service and speedy service
Brian was very helpful. Took 5 days to get my vehicle completly fixed.
Very good service
LOVE MIDAS!!! THEY DO WONDERFUL WORK
Great for oil changes
Terrible service walked in waited 23 minutes for a representative to ask what I needed None of them did so after 23 minutes I walked out
Friendly but the mechanic didnt tighten the lug nuts after a tire rotation. Tire nearly fell off a few days later. They werent even finger tight when I got to them.
Very helpful people
Honest and reasonable
Hung up on me
Overpriced
Overpriced
Nice people