I went in to try on a some Converse for a wedding. The female associate was very, very helpful, pleasant and professional. She explained which boxes had which sizes and styles, because she brought out various boxes because I wasnt sure what my size was.

The young man working today was a phenomenal employee! He greeted us immediately when we walked into the store and was attentive to our request of converse for our son! He proceeded to go above and beyond our expectations and let our son pick out five stickers for himself and helped him model his new shoes in the mirror! Such a great personality and pride in his work! He deserves some recognition!

Normally I dont take time to write a review, though this experience was ridiculous. I went in to return a pair of TOMS I purchased the same day at another Journeys location while I was out of town. I had briefly worn them home because the out of town Journeys employee said the lace shouldnt dig in to my foot though it did so I went to my local Journeys to return, no hard feelings. The male employee (not sure if he is manager) immediately had a weird attitude and said he couldnt take them because the bottoms had a thin layer of dust from my hardwood flooring. I politely took the shoe, wiped the dust off in one swipe, and explained it was at home and not outside. He raised his voice at me and sarcastically said I understand that but its our policy and ran to the back. He made his female coworker come out with a wet towel and asked her to wipe off the shoe to see if it came off, as he clearly didnt want to deal with me, and she had said it easily comes off and told him it shouldnt be a problem at all. He told her very irritably to just do the return and wipe them off. Mind you, it was a super thin layer of DUST from hardwood. Not dirt or grime, or anything gross from outside. She said why should I wipe them off? What the heck? (Not meant towards me, but towards him demanding her in a rude manner) and he said um because I told you to. She ignored him and ran my return without a problem.Im not so much upset at his poor treatment of me, though I am APPALLED at how he treated his coworker because he didnt want to accept my return. I will never bring business here again and I have half a mind to call corporate for how he treated that poor girl.

Really great experience. I walked in showed the woman the picture of the shoes my step daughter wanted. I was outa there in less than 10 minutes. It was perfect.

Place is great. People working a red awesome. I wanted a pair of shoes but they didnt have them in stock so they ordered them online super fast and hes them at my door 2 days later. Then on another occasion I went got some new timberlands the dude pulled my size and had me ringed oout in less than 2 min. Great place great selections and what I love about this store is certain shoes you get here you cant get anywhere else.

Very helpful and wonderful employees who really help you get what you need in a fast matter.

Have great shoes selection . Just need more people working there

You took me on no journey very disappointed

Let me just tell you I’ve been wearing Ugg’s for 10 years and they have always felt the same. Some of the uggs in this store are knock offs the material on the inside is a silky fur material it’s definitely not wool! I tried on a mid length chestnut pair in a size 7 and when I walked in them it felt like I was walking on cardboard and the height of the boot wasn’t even the same as what the mid length is supposed to be! The lady in the store said the length is effected by the size you get and my old size 7’s I had on at the time which are mid length we’re taller and so were the ones my friend had on. I then went to a different store in the mall that sells uggs and found real ones. I don’t know what’s going on in this store but that was definitely strange and don’t know how that’s allowed and how no body has noticed!!!!! BE CAREFUL WHEN YOU BUY UGGS FROM HERE! Make sure you bring a real pair with you so you can compare.

Always good sale like their boots

Love their shoes

Are they still in business

Nice shoes