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Hot Topic
3340 Mall Loop Dr SPC 1350, Joliet, IL 60431, United States
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Hot Topic
Comments
Pa
Review №1

Wonderful stuff! Good sales

Ju
Review №2

The staff was friendly. Helped with a quick checkout at the kiosk

Ro
Review №3

Really nice store great customer service but very pricey

Au
Review №4

This review is solely aimed for the elderly grey haired male manager, not the store or it’s associates. I came to the store today, 12/23/20, to buy a last minute gift for my girlfriend. I was looking at the baby yoda ceramic while I couldn’t help but overhead how condescending, demanding, and passive aggressive he was toward the two associates working the floor. I mean he wasn’t even trying to lower his voice making my time in the store feel hostile. He told the younger female associate to, “get out and stop coming behind the counter to hide” after she already asked me and the other five customers if they need any assistance. He could handle that many different ways, but public embarrassment is not one. Other customers even looked over at him the way he was speaking. Employees or not, treat someone the way you want to be treated. On the other hand, the associates were beyond helpful and every nice to talk to. They made sure I was taken care of. Maybe next time I spend money there, I will talk to him the same way and see how far that gets me. I pray management above him, and himself, see this.

Aa
Review №5

The cashier kept pushing me to give her my phone number for their rewards program. I repeatedly told her I wasnt interested but she just kept pushing. I nearly left my items and walked out.

Ja
Review №6

I miss when Hot Topic used to be purely the emo store rather than just whats kinda hip with the kids. Regardless, I still buy from them.

Ed
Review №7

Ordered Product online, shipping and processing nightmare. Customer service department was useless in providing any solutions for my delayed shipment, especially after waiting on hold for 45 minutes. I do not recommend using there website to purchase items.

Ma
Review №8

Love shopping here for my daughter

Ca
Review №9

A bit crowded and confusing. Yet my granddaughter found what she wanted 🥰

St
Review №10

If you are a person looking for graphic tees, this the place for you or a loved one. Comic tees, cartoon tees, Anime tees, hip hop/rock/metal tees. Socks, hats, figures, they just about have it all. I recommend stopping in.

Ad
Review №11

This one dude managed to get me to buy 2 accessories to get one free. 5/5

Br
Review №12

Lauren was awesome.! Her makeup was so cool. Two super nice to me and my kids. We got great horror t-shirts there. Buy 2 get 1 free. They even had the Joker!

De
Review №13

My daughter loves this place!

Ge
Review №14

Usually have what Im looking for

St
Review №15

Great service

Ke
Review №16

Great deals. Clearance bogo for $1. And mystery boxes!!

A
Review №17

Normal hot topic. Would be nice if they got into having a larger store. Just to space some things out. I think it would help a lot.

A
Review №18

Store was cluttered and walkways were tight. People kept bumping into me when I stopped to look. Nice selection of novelty clothes and figurines. Staff were present, but not that attentive except the girl on the register was super sweet and polite.

Sa
Review №19

Service was great!

Ro
Review №20

Well lit! Great music! Even better employee interface! Awesome shop. 🙂

wo
Review №21

Nice

gi
Review №22

Im 52 years old but I love their style and my sixteen-year-old daughter loves to take me there you guys rock 🌟

Br
Review №23

Nice staff, clean store. Prices are always a little steep, but they off decent deals and its not the stores fault.

St
Review №24

Lot of shirts but younger peeps

lo
Review №25

The staff was very friendly. Able to answer my daughters questions. Thank You.

Ri
Review №26

Its hot topic. You have to like that type of look, staff was helpful and friendly

go
Review №27

The people working there were very nice and they helped me find what i wanted also said what they will have in stock the next time I go👌will go again 10/10

Ah
Review №28

Always a great experience. Always get great service and very awesome staff

Am
Review №29

They always have something new and interesting, love this place.

Fa
Review №30

Staff are super friendly and helpful. The place is filled to the brim with all different kinds of merchandise.

Ja
Review №31

I like some of the jewelry and accessories. I buy the earrings every now and then. The clothes, as in other stores in the mall, are pricey unless you get stuff on clearance.

Fr
Review №32

Its a Hot Topic, a ton of cool T-Shirts and bunches of trendy stuff. We didnt buy anything but the staff was working hard to take care of everyone while we where there

Ba
Review №33

Used to be the store for the demos, now just filled with weebs and otaku I feel right at home

Se
Review №34

Its ok, awesome accessories and clothing. The only flaw is the whole copyrighted material on the Anime shirts.

Mi
Review №35

Always have had a great experience when we have been shopping here for our kids. Always have had employees that are courteous and care about the customer.

Ce
Review №36

Ive never had a bad experience here they are polite, courteous, when I have problems theyre coming to tend to me right away and they make sure Im never looking for something. They have even fixed prices for me that are different online.

Le
Review №37

To the girl who has snake bites and the vertical labret you are quite possibly the nastiest and rudest person Ive ever had to deal with in customer service ever I pray for the day you have a customer who was not as nice as I am to ruin your life. Wheather they throw a coffee in your face or a dirty diaper at you I hope somebody ruins your day as much as you ruin mine and quite a few others. I had the simplest question the world where one item was and I had the most attitude and Snidy response Ive ever received by somebody and I have worked in customer service and food service for 10 years. Maybe you should stop being so rude and youd get laid and probably wouldnt have that nasty attitude you have. sincerely the very nice and polite lady who asked where a pair of earrings were.

Ji
Review №38

The staff was very helpful and got what I needed.

Ab
Review №39

It decently stocked. Helpful staff.

Jo
Review №40

They have alot of cool stuff but its just so expensive. Some of the collector stuff I understand, but $4.99 for a bag of gummy bears that cost $1 at Walgreens? Cmon now

Su
Review №41

Fast friendly had pretty much everything we needed

Al
Review №42

Hit or miss... They have a great selection of collectibles honestly and are very with the times for young adults/late 20s ages. Prices are steep and the sales force you to buy volume.

Ju
Review №43

Love all the anime merch and they always have sales going on.

Ma
Review №44

Life the selection, prices and helpful staff.

Ja
Review №45

Nothing like picking up a new T-shirt at a Hot Topic that was actually organized

Ka
Review №46

It has a consistent customer service as well as a friendly staff. Overall, one of my favorite places to go

Ti
Review №47

I need more shirts with random sayings to make my parents angry! My favorite store 😍

Ka
Review №48

Store was clean and the staff was both helpful and friendly.

2n
Review №49

I remember when you guys were freaking Goth in a your posers

ja
Review №50

Are you a white 13 year old girl who loooovveeess twenty one pilots and dan and phil? well then welcome home, this is where you shop. society says so. as a totally hip teenager, i am in the know of what is cool kids like, and this is not it. i can describe this store in two words: tumblr culture. if you like that, i guess its cool, but if you dont like anime dolls and tee shirts with hilarious quotes about gay pride in them, then you probably should keep your distance. this store scares me personally, as i find panic and the disco music (which they usually play super loud for some reason) and sweaty mouth breathing teens rather scary. but i will totally shop here when they start carrying voltron legendary defender stuff here, and i bought a homestuck shirt from them when i was 15. moral of the story, i am a hypocrite, waste your money on whatever you want, young impressionable teenagers.

Ja
Review №51

Its ok, but I have noticed that they steal artists artwork for their tshirts without permission.

We
Review №52

Always new merch, tons of items, make sure to have time to look around at everything

ca
Review №53

They are a inexpensive fashion trendy place

Fr
Review №54

Same crap as spencers

Br
Review №55

I love their variety of shirts

Er
Review №56

Awesome staff! Lots of Pop! variety

El
Review №57

Alot of beautiful stuff at Hot Topics my sister bought me a purse of Beauty and the Beast shaped like a book for $15.99 one problem is most of the stuff there are high prices expensive things

Jo
Review №58

Cool place clothing is nicely made

Er
Review №59

Blah used to be way better.

Ka
Review №60

They had great Riverdale options

Th
Review №61

Good selection of tee shirts lots of figures to

An
Review №62

Super cool stuff for teenagers

Co
Review №63

Its hot topic

Ab
Review №64

Have every supernatural thing I could want.

Pa
Review №65

My favorite store of all time.

Lu
Review №66

Interesting items for purchasing 😎

Iz
Review №67

Its a cool store;)

De
Review №68

Great customer service!

Mi
Review №69

Cool stuff.

Ka
Review №70

So freaking crowded I can never breathe when i come into the store.

A
Review №71

Exotic finds of all kinds

Au
Review №72

Awesome people.

sh
Review №73

Good customer service

An
Review №74

Employees were helpful

Ro
Review №75

Found several things my daughter wanted

Ha
Review №76

Too crowded and not enough space to walk the aisle

Mi
Review №77

Decent selection.

Ch
Review №78

Good shopping place

Ki
Review №79

Love this store

Ja
Review №80

Very large selection of Funko products

Mc
Review №81

Some items are too expensive, the employees are great.

De
Review №82

Are they still in business

Ka
Review №83

Best store in the mall

Ma
Review №84

Not the place it use to be in 90-2000

Ji
Review №85

Emo

Ch
Review №86

Selection was down from previous years.

Je
Review №87

Friendly staff and wide variety of items

Jo
Review №88

Any fandom is welcome

Sh
Review №89

Nice earrings

Mi
Review №90

Love Hot Topic!

Cr
Review №91

Staff is very friendly ♡

Su
Review №92

Terrible

Le
Review №93

Cool

De
Review №94

Anime!

Je
Review №95

Meh.

Hy
Review №96

Not what is use to be.

As
Review №97

Good

Ke
Review №98

Sucks

Sa
Review №99

My daughter loves this place for its great assortment on the Harry Potter theme 💞 🥰 😍

Gw
Review №100

Poserville!

Information
6 Photos
100 Comments
4.4 Rating
  • Address:3340 Mall Loop Dr SPC 1350, Joliet, IL 60431, United States
  • Site:https://hottopic.com/store-details?StoreID=117
  • Phone:+1 815-254-1615
Categories
  • Clothing store
  • Fashion accessories store
  • Music store
  • Novelty store
  • T-shirt store
Working hours
  • Monday:12–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:7AM–9PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:12–7PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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