Mason at Discount Tire on Red Wolf Blvd took great care of us today! He was courteous, knowledgeable, and super helpful as our tire was damaged and needed to be replaced. Calvin did a great job checking all of our tires and referred us inside when he noticed an issue.Thanks guys!
Dropped by (without an appointment) to have a tire repaired. Even though I had to wait my turn, I was told my expected wait time and directed to their app. Got in at the time told, my tire was repaired, remounted, and the spare was checked before it was stored back in place.Even though I had to wait, I was very pleased with the service and the technicians involved.- The guy in the Silverado from Missouri
Such an amazing business with the most professional Manager and staff I have seen EVER. It was very refreshing. They mounted my 37s for more then half of what RIP OFF Gateway Tires was going to charge and advised me I would get free rotations, patches and roadside. They are the Chick Fila of tires! The manager came out to my truck and looked over everything to find out all the details personally and everyone in there was very professional. I will be a lifetime customer and no one else will ever get my business. I also observed them fix a few walk-ins with flat tires for free as long as they had a safe tire to fix that they were able to make repairs to. This must be the last tire shop in the world that cares about customer service and professionalism. I was in and out in an hour and even able to work while waiting with an accommodating counter top with plug ins for my work iPad. Thank you Discount Tire for taking such good care of me and all the walk ins you had and KUDOs to the Jonesboro Team! I
Had a bad experience there a week ago. Received a call asking about that day. I returned to the store to take care of another vehicle that I have & I was treated much better. They got me in & out in a timely manner. Thank u Cody & Pete.
Fast and best service ever thanks got me in and out in about 30 minutes!!!
Everyone is so nice. They are unique in their abilities. They actually put eyes on the customer letting them know you are there and keep you updated on your vehicle. Thanks so much Discount Tires!
Ordered my rims a week ago..i received emails confirming my appointment etc. Arrived at my appointment before the time. Just to find out my rims have been on Nation wide back order..but the funds have already been taken out of my account. Why in the world would I give Discount Tire a franchise any good publicity! Thank u really this just makes me want to shop local at any cost!
This place actually tried to charge me 70+ dollars to mount and balance 2 freaking tires.....that is sickening
My wife had a flat while shopping late Saturday afternoon. I was able to get enough air in the tire to make it to their store about 20 minutes before closing. The front desk representative was very professional & polite. He assured me they would get me taken care of. Upon inspection of the tire he & I discussed the remaining tread life of my current tires & agreed that a new set would be my best option. The shop guys had four new tires on & ready to go in just over 30 minutes. They were very thorough in explaining what they had done along with their follow up services & warranties. My first experience with Discount Tire - Jonesboro was a very good one.
Now, to be honest, it does say Discount Tire so I guess you get what you pay for. I went to get “quieter” tires for my Lincoln MKX. I bought some cheaper tires a couple of years ago and again… you get what you pay for! Candidly, I only changed out the two front tires to test the road noise issue and the tires they put on the car were great and there is a real difference in terms of road noise. My issue was service. I specifically asked to check the rear driver tire because I felt that there may be a slow leak. The response I got was “ I just aired them up to 35 so I dont think there is a leak.” Less than a month later, my tire light came on and the rear tire pressure had dropped to 27. Very disappointed.
I was grabbing some fast food one night when I ran into Mason, a Discount Tire employee. I was needing to get the tires on my Cadillac rotated and balance but wanted to take it to a place that was willing to clean the insides of the rims (yes I am particular about my car). Mason made a quick call to his manager, Ty, who conveyed to him it would be no problem.A few days later I brought my vehicle up, they performed the service as well as kept their word about cleaning the rims, and then was shocked when they told me there would be no charge. I knew right then i was dealing with a company I wanted to do business with and give my hard-earned dollars to when it was time to get new tires.That day was today. My wife and I brought both of our vehicles and we were able to get hers done today and mine will be tomorrow. This is the Chik-Fil-A of tire shops in Jonesboro! The entire staff is courteous and professional, their prices are more than fair and include lifetime rotation and balance, which is something many other places charge extra for. They offered us several choices in selection based on our needs, driving style, and preferred price point.Everyone should be going to Discount Tire in Jonesboro!
I always have a great experience with here. The employees are courteous and polite...the service was great!!
Took an hour just to tell me they couldnt fix my tire but made up for it by helping me get back on the road without worrying if i would make it. So customer service would get 5 star
My son was on his way to his duty station in Paragould when he got a blowout on the highway. Normally this wouldnt be that big of a deal but turns out his lugs were stripped. We arranged to have it towed to the discount tire in Jonesboro and his Sgt. had him picked up since he was due to get on a plane with his unit. These guys took care of his car and got everything fixed right but also since he was going to be gone for 30 days and we are five hours away, they stored his car for him and even pulled it in the shop over nights. This was going far far above what we could have asked for and we are exceptionally grateful!
Had purchased my tires online because you dont have a location in Southeast Missouri. I travel to Jonesboro to have tires installed. As I was parking, the manager met me in the parking lot asking if I was his 10:00 appointment. He got me in promptly and had the tires changed ASAP! Have always used Discount/American Tire and will always. Thanks for the great service!
I just called today to order two new tires, and I havent even dropped off my old ones. Im sorry I dont remember the gentleman that helped me, but he was so helpful and polite. Im dropping off at lunch and picking up after work, Ill follow up with another review after. But this fella needed his own!
Most helpful tire shop I have ever been to top notch manager will go above and beyond to help you
Good place to purchase tires. They look after them after the purchase also
Very friendly people. Had to get work van new tires. Without an appointment, they got me in and out in 40mins.
The team at Discount Tire did a great job for us today! We had a nail in our tire on the Saturday morning after Christmas and we went to 5 places that were all either closed or couldnt help us before we got to Discount Tire. When we got there, they were clearly a busy shop BUT they were kind, courteous, and so helpful to two people who were very frustrated before they got there (my husband and I). They helped us so quickly and within the hour our tire was fixed and we were on the road again. They made us so happy! Thank you Discount Tire Jonesboro! We are so grateful for your awesome service and your help!
They explained what was wrong with my tire and fixed it in a timely manner. The staff was very nice and friendly
Service was great and the helped me got the tires I needed
Had made an appointment prior to my service. Arrived for service, got in quickly, very good service. Will go back again when needed. Thanks guys.
Friendly staff and very helpful! Fast service with a smile!
They were super fast. So nice, and Im definitely going to be going back there for my next set.
Their unorganized and very rude. There business model needs work. They tell you to come in for a tire rotation and it takes over 2hours hours. You be the judge.
They deserve 5 stars from me. Awesome customer support, they helped me find what I was wanting and had them here in no time. Even had some issues with my wheels not being the right size but Kyle at the front desk helped me every step of the way getting it resolved with the company who made them. I don’t know what they are paying you Kyle but you need a raise!
Liears they just wanted to sell me a tire, worthless ppl stay away. Asked for air in and the guy put 10 lbs in it. What a joke
Great bunch of employees, prices are great, and they do probably the best job of following CDC guidelines of any business Ive seen. Ill be a customer for life. 👍
Another great experience with Discount Tire. My car was showing up a low air pressure light. Went to them, they checked my tire and found a nail. They not only did a free inspection, they also fixed the tire for free. 5 star is not just for the free repair they did, but also for the excellent customer service this place has. Im a Manager at a restaurant and know very well how much customer service is important to have a guest come back to you. They have turned me into a lifelong customer. Im glad that we still have people like them who work with passion and excel in the work they do.
Oh baby that is a real far-out groovy place. Best place to get to that hippie groovy customer service 😎. All you wild cats really need to check them out next time ya tires. Southern charm now those guys know how to use!
Fast, good price, friendly service!
Great job! in and out very quickly! Thanks guys!
This is a great business that treats the customer right. Arthur went above and beyond to take care of us and fix an issue created by a dealership. They are truly about the customers safety.
Very efficient & fast service...in & out in 30 minutes ..had all 4 tires replaced...highly recommend!
I’m torn because I went in for a plug and they were super busy so I waited a long time and the guy at the front desk wanted me to pick a tire. After they realized they could fix it instead of replacing it I felt as if I wasn’t as important as one who bought used tires.
These guys are awesome, do an amazing job in all aspects and are quick from start to finish!! Helped me pick the right Fitment and sizes needed to get the exact look I wanted!! Quick shipping as well even with my special order!! Will always be a returning customer!! If you’re looking for the best deals available and A1 customer service then Go check em out today!!
They are always eager to please and take care of my family.
Cant say enough how i truly enjoyed my experience very friendly super fast and really clean establishment. They explained everything and made this process easy martinez provided outstanding service and i was really impressed by his professionalism
Amazing customer service. I cant say enough good things about them. You need tires go see Cody.
Service was quick with no problem
Outstanding!!!!! Ty the manager very knowledgeable and friendly.. Would very much recommend!!!!
Always helpful!
When I called the place to get tires they only had one. They said they ordered 3 more. When I called back they said they only had 3 and the other never came on the truck. I told them when I called the first time I had a trip to make and I wanted to tires before I left. They assured me they would have them. When I called back to check they didnt know where the tire was. A guy named Art said he would get them from Memphis and have them on the next day. He called first thing the next morning and got me set up to get my tires. When I pulled up he saw me and started grabbing my tires. When I walked in nobody said hey how are you sorry about the trouble or nothing.. When I asked about the tire light on my car, they said they seen it.. Didnt ask me if I wanted it changed out or anything. I got better tires for the same price the cheaper ones were but the service was not A+.
Fair price. Great warranty
Fantastic service! Extremely nice and polite employees. They explained everything to me in terms I could understand. They had my car serviced in less time than promised and the tire patch was free! Would highly recommend them for their service and professionalism. Fantastic! 10/10, would recommend to anyone if they have any tire needs.
Great Service, Very professional and the Staff Awesome!
Didnt take long although tires didnt seem much of a discount but all in all still pleased
Made an appointment, was in and our in 45 mins, had 4 new tires put on. Great job guys
Very friendly service, we got 2 new tires, and with 4 people in front of us our wait time was very short!!! Thank U!!! 👍👍👍👍
Got new michelins tires with free rotation and air checks whenever I want them
Great prices and service
They take good care of their customers, they keep the showroom clean and they provide service in a timely manner and keep plenty inventory in stock.
Why would anyone go anywhere else for tires ? Great prices, professional and fast service.
Changed the tire, realize werent balanced. Went back, balance again. Still werent balanced. Went to another discount tire, was told not balanced, got done there finally. Are you kidding me? You had one simple job. So unprofessional
Great place to buy tires. They will beat or match anyone in town and they are faster than anyone else as well and the service is incredible! We barely had the car in park and there was a technician at our window to see what we needed before we ever even got out of the car. Will definitely be using these guys from now on!
This place is great. Great prices on tires. Order them online then go get them installed or just go in and choose from the 3000 they have in stock. Fast and they go above and beyond.
Great prices and service! Had my tires done in less than 1 hour! Will definitely be my go to tire dealer.
Quick and painless experience! The entire staff is friendly and super pleasant! Justin hooked me up with the best deal that was perfect for my family and my budget. I highly recommend discount tire on Red wolf boulevard! Thanks guys!! ❤❤
Great, fast service.
Fast friendly service!
Jonesboro discount tire is an awesome store!! The manager Art treated me very well!! I highly recommend this store.
Great friendly speedy service would recommend also very clean
The employees very professional here in Jonesboro ArkTheyll always have out business.
Absolutely one of the best places my husband and I have EVER been!!! Logan and Kyle were and are exceptionally professional and gave us the best deal possible, including an extra tire, no charge, no questions asked which very well could have saved our lives out in the road. I am an RCA at the local post office and my husband knows ALOT of people. With that being said, we will definitely spread the word which can make or break a business. We will definitely go back for future business!!!! These guys cannot be beat, especially Logan!!!
The very best service Ive ever had. Thay fixed my problem for free. Clean store sales rep- Jordan was the most courteous and very professional! Took the time to show me what I needed explain it all to me it was so very helpful thank you Jordan. Garage area was very busy and they still took the time to help me for free. They just gained their self a loyal customer! Is it was more stars to rate it Id give it 10 Stars!!! Thanks you discount tire for your courteous and professional atmosphere!
I usually don’t leave a review for places that are well reviewed, however, after hearing some entitled woman threaten to leave a bad review if her tires weren’t replaced this instant on her Hyundai I decided to leave one. The staff are courteous and show nothing but respect, the service is great and the technicians are knowledgeable about what they’re doing. Not to mention the price match guarantee which they’ve been able to do for me and saved me over $300+ Over msrp! Thank you for the great service discount tire!
Reasonably priced, and with a line of 5 ahead of me I got my two tires replaced and mounted in just under an hour.
Great first experience. Called this morning and Arthur helped me with exactly what I was looking for and offered me a great deal with my tire rotation and balance. The entire staff was very friendly.
Great shop! They do price match!
Very nice employees friendly clean and well organized place with great prices will recommend to everyone I know. Thank you for your service.
My experience with Discount Tire was exceptional the staff was friendly and knowledgeable, they took the time to give me answers to all of my questions. I would highly recommend Discount Tire.
Best price on the tires I wanted. Fast service by friendly folks.
I had the best experience and service here. I pulled in and everyone was eager to help.... definitely not the same at a few other tire businesses around Jonesboro. They fixed my tire for FREE and gave me a quote for new tires. I will be returning today for new tires!
Great customer service! Kyle Wagner greeted me in the showroom and handled issues that plaza tire couldn’t easily and in quick fashion.
Went to get a flat fixed, the service was awesome! And no charge for the repair totally unexpected! Great place will definitely be back when I need new tires!
Just yes to this place. They are great.
Fast and affordable! Johan was a great help and had a new tire on in 10 minutes!
You think they have good deals but I urge you to look around.
Professional, quick, helpful and very friendly!
Had to get tires fixed on both my fiances car and my truck. The team there was super professional and gave me the best tire service experience I have ever had! Im only going to discount tire from now on!
Best tire store in town. Fast, efficient, affordable. Discount Tire is my go-to tire store from now on
Good Service, Good people
They always take care of me
Best customer service of any tire shop Ive been to. These guys definitely go above and beyond for customer safety and satisfaction.
Great guys, great service. I will definitely be back
There service is fast and efficient! Great customer service also
Excellent service. Friendly workers
They were professional,. Fast an great place to buy good tires!!
Ordered a set of tires from a guy named Logan and was supposed to be put on business truck and never recieved them. If you cant get the tires dont tell the customer you can and will have them the next day cause now i have to make a 14hr. trip with no new tires. Thats bad business.
Kyle was great to work with. I had called him the preceding day telling him of my need for a particular set of tires. He found them, ordered them, and had them on the next day.
Just a rotation and balance did a good job and on time..
Very helpful and knowledgeable. Answered all questions. Recommend them highly.
Went to replace 1tire bought 2 listening to the salesmen now going back to replace the 1 from the start
My family and I was in Jonesboro and had a small nail in one of my tires, We pulled in for a tire repair and they took care of us right away. I didnt know they were closed already. These guys didnt mind staying and helping us at all. Thanks again!!
I was really impressed with the prices of my tires!!! The customer service was PHENOMENAL!!
Courteous friendly service, great prices.
They have a big sign outside their location that says WE WILL NOT BE UNDERSOLD. Hmmm, I beg to differ. I called to price some tires. I’ve called a few places including Walmart as well. Walmart can do me 2 tires for $107 and they quoted me $175 like that was really a discount!!! Are you kidding me?? The guy was super nice don’t get me wrong but if you are making claims like you won’t be undersold, I think you should stick to that. He even had the nerve to try and up-sale me!!! I just told you the lowest price I heard and you preceded to try to sell me even more expensive tires!! Seems like they are salesmen first. Wont be calling or using them in the future.
Great people, great products, great service. Arthur the manager is a good dude