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Plaza Tire Service
1404 S Caraway Rd, Jonesboro, AR 72401, United States
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Plaza Tire Service
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Ra
Review №1

I needed a tire quickly. Plaza was closest. Everybody was friendly, keep me informed throughout the process. Needed struts they can’t get today so they are even giving me ride back home. Thrilled with the service!Will use again.

Al
Review №2

I was visiting family and desperately needed an oil change. I called and was told they could get me in and to go ahead and bring my car in for an oil change, that it was a good time to do so. An hour and a half later the car was still in the same spot as I had parked it in. It had apparently been forgotten. I got a pseudo-apology and was told it was going back right then. After two hours and almost $100, by far the most Ive ever spent on an oil change, I finally had my oil change and could head back home. It was definitely not how I planned to spend my entire Saturday morning. The positive, I guess, is the front end guy was friendly enough.

Pa
Review №3

The two men at the counter were v er y good at their jobs. I was offered hot coffee after business was handled.. The waiting area was clean, chairs were comfortable and most important to me. No was loud music. I was anxious abou, ha ndling this mans job but all went well. Even was given easy directions from store. Keep in mind this is from a 79 year old female. Will use Plaza again. Thank u

Bu
Review №4

Great service have a weird size tire on wife’s car and they found something to fit.

Ti
Review №5

Professional, friendly service, fair prices, fast quality workmanship. I would recommend this establishment to others.

Ma
Review №6

Very nice and personable! And very quick at getting my car done!

Gr
Review №7

Great place for a tire when youre in a pinch and need one. They worked very well with my situation and Sean was a great sales man for my tire. Awesome service.

Br
Review №8

The service was good. The employees were helpful and nice. But I was told it would only take an hour to put my tires on and it took four. Could have at least explained what took so long..

Na
Review №9

Came in today because every other alignment company had been booked or worker was out. They got me in very quickly I took dinner and by the time I was walking back from the restaurant I saw my car was backing out and turning just as it should. Upon inspection they even noticed my tires were wore. They advised caution for my long upcoming trip and advised me to get new tires once I stated I couldn’t they were prompt not to bother me about the purchase again but my safety! I greatly recommend this store to anyone!

ro
Review №10

The service was very good, personnel very nice. Gave me a good price on my tire. Will use again.

L
Review №11

I appreciate the mechanics checking my brakes and being honest with me. If you dont need work they dont lie to you to make money. Thank you for the honesty.

Kr
Review №12

Fast service and hard working, friendly staff! 10/10 would recommend! Josh always takes good care of me while I’m there. He is truly an asset to Plaza Tire.

Bl
Review №13

I was just traveling through town from New Mexico and needed tires. The entire staff was professional and knowledgeable. They were a hard working staff and didn’t care about getting their hands dirty at any level. Fast and efficient. Wish we had this type of service in New Mexico.

Br
Review №14

Today, I was in a bad place. I had a family emergency and needed an alignment in the worst way. Nobody in town could help or would take the time to even look at the car..until I called Josh at Plaza. He took the time to hear me when I was in need, to access what could be done and to take care of the problem for the customer immediately. Josh got me fixed up and on the road and has earned my business in the future and every referral I can send his way. Skip over the guys that got blown away by the storm—go see some people who care about customers! Thanks Josh and Team!

Ti
Review №15

Great service. Everyone up there is always nice. They got my truck fixed up in just a few hours and gave me time to come pick it up even though I didnt get there til a few minutes after they closed. Some places will just lock the doors and say sorry. These guys are good people.

Am
Review №16

The guys are all very friendly and helpful. I would definitely recommend!!!

Ju
Review №17

Very quick & professional! Wonderful customer service. I recommend them & I will be a returning customer!!

Ju
Review №18

I have always had fast, friendly service at Plaza. Theyve taken care of my service needs on more than one occasion and I have had no complaints. Ill continue to visit as long as I live in the area.

Ji
Review №19

I had new tires and a alignment they were very quick and polite

Da
Review №20

I left my vehicle at Plaza Tire and ran some errands with my son. A few hours later I received a call that my vehicle was ready. Kudos!

Ni
Review №21

I came here with two flat tires and the guys inside were so helpful and kind. They fixed them up and got me on my way quickly!

Jo
Review №22

Best shop in Jonesboro. If you want honest and top quality service every time, this is the place to go!

Ch
Review №23

Always knowledgeable and polite. Usually get done in the amount of time they indicated.

Fr
Review №24

I dropped my 94 corvette off on 9/28/21 to get a oil change I picked my car up drove it home to realize oil has been spilled on da manifold I also noticed smoke coming from under the hood and oil was all over the fender wall...totally not going back there if u want good service I recommend a shade tree mechanic Plaza tire service 👎🏽DONT NOT TAKE YOUR CORVETTE TO PLAZA TIRE‼️‼️‼️‼️‼️‼️‼️‼️

Ja
Review №25

The service was great the guys helped me get what I wanted at a good price. They were quick and did a.good job. Will use them again in the future.

Je
Review №26

I felt the salesman was very helpful in helping me choose the right tire that I wanted for my truck and they were very friendly

An
Review №27

They do shotty work, and make people wait long. I remeber I came in one tume for slight mechanical work on my car, and it took them over 3 hours to finish. But people coming in after me, they got their vehicles done in less than an hour! If u coming here be prepared to wait a long time.

To
Review №28

Service sucks, well service not done at all. I was sold tires that apparently aren’t any good and warranty that’s not any good. Commitments not kept. I have bought 3 sets of tires this past year. You will not get my business anymore. I will also post and discourage all my family and friends to use some one else. You took advantage of me and it will not happen again.

Ke
Review №29

The service is amazing. Great customer service, immaculate prices, and the manager and sales staff are honest about what you need. I highly recommend this place. They even have complimentary bottles of water!

JJ
Review №30

Friendly people, very helpful. Will go back even though it was 55 plus miles away.

Ki
Review №31

Friendly, professional service and fair prices. I am always happy with my experience.

ha
Review №32

Installed tire pressure sensors in a timely manner but didn’t turn off the warning light on the dash. Said their tool to do it was stolen and would be next week before they could complete the work.I went through the manual method at home and cleared the light.Disappointed they didn’t tell me before leaving the store.

Br
Review №33

Everyone was very helpful and friendly. Would recommend their service to anyone!

De
Review №34

These guys took good care of my vehicle.

Le
Review №35

They were good and friendly ppl, they lost my keys and paper work other than that pretty kool ppl and helpful they lead me to Jonesboro Alignments they are the one that solved my problem thanks plaza tires I will continue to do business with you

Br
Review №36

The staff there was very friendly and helpful I highly recommend them!!!

Sh
Review №37

Excellent customer service. Very friendly atmosphere. I recommend Plaza Tire Service 100%!

ro
Review №38

Knowledgeable and professional staff with great prices !!

To
Review №39

I had a nail in my tire and two tire stores turned me down. Plaza Tire stayed after closing time and fixed my tire! Will definitely be back!

Jo
Review №40

Got new tires mounted an balanced an needed an alignment so of course they mounted an balanced the new tires but the alignment part they said lower ball joints was out. So it’s a drive but in corning Ar there’s a little mechanic shop called Jim’s tire and auto they got it in done the alignment with no problem. Ball joints was not out plaza tire is no place to take a vehicle. I will not be taking anymore vehicles back there.

Sy
Review №41

Great people and get you done quick and fastVery satisfied

We
Review №42

Great, fast and friendly service. We are pleased with our tires and happy to have gotten an oil change too. So convenient and reasonable prices. We will be returning customers! Thanks !

Wo
Review №43

Great staff,very quick,and they do a great job.

Sa
Review №44

Just left Plaza Tire Service ! I had some issues with a company card & was really having a hard time. And one of the supervisors helped me out and I am extremely grateful for him. Y’all have a permanent customer with me very blessed. Thank you Plaza Tire Service! 🤞🏽💙💙💙💙💙💙

Ke
Review №45

The prices are great! I only came in for an oil change, but my tire pressure light was on even though my tires were pretty good. When I got my car back, the tire pressure light was off so they either turned it off or refilled my tires-either way it was much appreciated! Reason for 4 stars was because every time I go in there even for something as simple as an oil change it takes 1.5-2hrs when I’ve been to other places that take no longer than 10 minutes.

Ac
Review №46

Great service. I made an appointment and my car was ready in an hour. The team was really nice and made sure I received discounts that were owed to me.

to
Review №47

Great customer service, team is excellent!Knowledgeable on vehicle needs and very speedy

Th
Review №48

Fast and friendly service as always.

Ti
Review №49

A++ got in and out PDQ this morning. Amazing team

Ca
Review №50

Great service!! Very quick and always so friendly as well. Thanks to Josh!

SK
Review №51

The guys have always been fair with me. They made a couple small mistakes but fixed them straight away.

Pa
Review №52

It was a great experience with them the service was great they was fast to help me and got the job done on time thanks guys

Ca
Review №53

Everyone is super nice and mechanically knowledgeable. Would recommend this place for service on any car. Very impressed with there business and knowledge

Li
Review №54

They charged me for other services I didntEven ask for, and it was extra 40$... they done great but, you dont charge ppl just because..

Cl
Review №55

They were extremely helpful and was great to see them take the time to inform me on what I needed to do to improve my suspension . I really enjoy the offer of the life time alignment of my 2008 chevy silverado. Thank you for doing a wonderful job and keeping me informed on whats going on.

Em
Review №56

Had a flat tire as I was passing through town. Took it to Plaza and the guys jumped on it!! Had me back on the road ASAP!! Friendly and fast!! This is the spot for the service you want!

Je
Review №57

Great pricing. Friendly staff and great service.

AN
Review №58

The guys at Plaza are always helpful and friendly! The do their best to get you what you need and as quickly as possible!

Ar
Review №59

Josh was very pleasant! He got me in and out! I have a very busy day ahead of me and I appreciate it!

Vi
Review №60

Had my tires rotated, balanced and my oil changed...No issues at all.

Ti
Review №61

I am so glad Tire Plaza is available. I knew what my issues were and they guided me thru the whole project

Jo
Review №62

We were out of town camping. My truck seemed sluggish maybe a rear end problem . They worked me in on a Saturday. They assured me that my rear end was ok and fixed a sensor on my truck so I could pull my camper home to Missouri. Thanks I believe it was John for the exceptional Customer service he went the extra mile .

He
Review №63

Friendly and was able to get an oil change scheduled, after getting home and looking at the receipt the oil I requested was not used, another brand was used instead.

fr
Review №64

This was my First Vista to this Store. I was greeted by Sean with a VERY FRIENDLY AND PLEASANT Matter. Very Professional and I will definitely return.

Ma
Review №65

The Gentleman who helped me was new, but I couldnt tell. I felt all my questions were answered and that he was well versed in their product and services. Great prices, great warranty options, fantastic alignment services i plan on returning for. My only complaint is it took a long time, but what doesnt in the world of covid-19? Will be recommending them.

Ca
Review №66

The employees are very friendly, reliable, does fast & great quality work!! They are always willing to fit me into their schedule even when I don’t have an appointment. I appreciated that they stayed after hours to finish my vehicle. Thank you for everything you do Plaza Tire!!!!

Bl
Review №67

Had a issue with alignment after it was done, hollered at them and they told me come on back. I dont like rework especially when I have to give up more of what little time I have BUT they owned up and got everything lined back up. Despite the frustration of having to go back I really cant complain. Everyone I dealt with personally was very polite and professional about their work, both times. Ill continue to use them for alignments in the future, heck the best of us have off days.

Ma
Review №68

Very surprised. Excellent service, tire selection and great prices! Everything explained in detail about the tires and warranty etc.

Je
Review №69

Great place and great service, this guys stay busy and stay very professional with anything you have done through them!

To
Review №70

They did what they said they would do. A rare treat.

Za
Review №71

Excellent service! This was my first time going to Plaza, and defenitly wont be the last. Had my car serviced in less than an hour, while being swamped with customers.

Ch
Review №72

Service is Great even when there busy and a good group of guys getting the job done...Keep it up Fellows!!

Ty
Review №73

Great group of people that do great work for great prices. Honest and fair. Definitely would recommend to anybody needing service or tires.

Re
Review №74

I always get good service and they do a good job

jo
Review №75

Oil change service. In and out at least an hour faster than any other service center.

El
Review №76

Five stars for customer service and the work performed. All the guys have been patient to answer any question(s) I have and are clear about the work to be done and the cost. Highly recommend.

Ri
Review №77

Great group of guys, all know their job and all are extremely nice.

Jo
Review №78

Took car here. They told us it was going to be 45-1hour. Came back after an hour and they told me it was going to be 30-40minutes more that other people were infront of me. And no one was working on the car when we came up. They should have said that before hand. People have work and things to do. Be accurate when you quote a time. And do a good job.

Li
Review №79

They did the job fast and do great work

Br
Review №80

Normally I would say five stars. I went in to get a slow leak tire fixed and after waiting two hours it was ready. But unfortunately I will be bringing it back next week because now it’s pulling hard to the right, which it was a tire on the right side that had to be fixed. This is aggravating.

Ja
Review №81

Staff are courteous and professional. They do a great job servicing our vehicles in Jonesboro, AR.

Ma
Review №82

The guys are great. Always a pleasant experience!

ca
Review №83

The people there where very generous and they called me to let me know my vehicle was ready and it didn’t take long at all❤️ Great service

Ma
Review №84

Fast, friendly, reliable service.

Ta
Review №85

Bought four tires from Plaza Tire on Nettleton In Jonesboro at the end of May last year. Took 3-4 hours. Also bought the tire protection plan. They told me all flats fixed free. Whe. I did have a flat I called on three different days and always was told there would be 5-7 cars ahead of me. Now I have a knot on one of those tires that is not a year old. Made an appointment yesterday for 9am today. Went in and was told it would be round two hours. Called them after about 2hra 15 min and they said just pulling it into the bay so should be 15 min. On the way back to the shop got a call from them that after me waiting this long they didn’t have a tire to match mine but would replace it with a better tire that would look the same on my car. And the pro rate was $86. Still waiting 30 minutes later. Have determined this is not a good place to do business. Appointment means nothing and obviously tire protection plan doesn’t mean much

Ti
Review №86

I wasnt able to find the tire I needed

st
Review №87

Friendly staff, very courteous, there was no wait, quality tires.

De
Review №88

Everything we have ever had done there has been great. We have had a transmission flush, bought new tires, and a new lift on our truck. We would recommend to anyone. They were quick and got us in whenever we called.

Le
Review №89

Plaza tire was very courteous, but they could not fix our tire Shawn was nice and helpful

Am
Review №90

Super friendly employees. I did wait for a long time for tire to get changed but bc of my wait I was not charged so in my opinion they had great customer service.

Ra
Review №91

Completely professional, caring and expedited service! We would definitely recommend Plaza Tire to anyone, especially to our family and friends!

Br
Review №92

Told me the truth! They couldnt change the brakes immediately. If I dropped it off at 12 pm lunch it would be ready before they closed at 5:30pm. Which worked out great for me! Also, service was great. Price was competitive!!! Very pleased!

Di
Review №93

Always have a good honest experience every time I go!

Ty
Review №94

I was 10 mins late for my appointment and it was crowded in there but they still got me in as if I wasnt late at all I was amazed at how quick they was getting everything done I love the place it was my 1st time too but now its the only place I want fixing my vehicle thanks guys

Je
Review №95

Had a knot my tire due to a nail that I didnt know about...was expecting to paybfoe a brand new tire and only got charged for an installment fee for new tire...the nail was too close to the side wall which caused the knot...everytime I have went to this location they have always been super friendly and nice...keep up the hard work yall do...its much appreciated...

Ro
Review №96

They really are the quick oil change artist.and sometimes u may go in and they can be a little bit busy but they will get you right with whatever u need done for your car.

Ca
Review №97

I think there great

La
Review №98

I used to work at Plaza Tire they did a great job and I have no issues with them thanks for the great service, Larry Smith from Jonesboro Arkansas 🙃

Sc
Review №99

Great deal and fast service on a set of tires on a Saturday with no appointment. Good job Josh!

Da
Review №100

They got me in and out quickly. No BS upsales - just did what I needed and was rolling off the lot. Prices were fair.

Information
13 Photos
100 Comments
4.7 Rating
  • Address:1404 S Caraway Rd, Jonesboro, AR 72401, United States
  • Site:https://locations.plazatireservice.com/plaza-tire-service-e0d61d276e8d
  • Phone:+1 870-932-4343
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Oil change service
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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