Great service, very helpful employee.

Waiting 1.5 hour and do not get any service

Love the prices

Worst service, non client oriented

I do a deferred for JOD in the store. They tell me that when the equipment arrives that it will go to the store and return the trade in. It arrived and to my surprise, they tell me that this is not done in Juncos. What should I go to a Customer Service Center. It did not cost me more than to go to the one in Caguas and it was a surprise, they tell me that in Juncos they are supposed to send the team in trade in. And he almost wanted to send me back to Juncos. They are not trained and informed in their functions. Then they complain that the customer is uncompromising. And it is not the first time that I have been misled about a process.

Very good, it is located inside the juncos mall. Very good place, very good service. Very attentive. Telephone contract plans are created in this place. The telephones are beautiful although the signal from tmobil is not good. But better this than clearing of reeds. That I do not recommend

Great service

Well, I went to find the towel that T-Mobile gave to everyone who is in your company.

The employees are good, but warranty changes have to go to the Catalinas. and a little sparing in how the client can benefit in offers or any arrangement to get better in the changes. when the CEL. is not balanced. if the person does not know, you spend more. of course the business is to sell. thank you.

Very good service

I want to thank you for your service.

T-Mobile signal ... months ago ... not good ... anywhere

They dont have good deals for existing customers

Fast and efficient. Very attentive employees

Very good attention from the staff that works in the store.

They have an employee who does not value the client, nor their time. I sign up on the list, I wait for 15 to 20 minutes and when my turn comes he omits my name and calls the next one. When I claim him, he says ok, I take care of him now. If thats how they treat the new customer. Missed from a 3-line sale.Thanks for nothing.

Excellent service

To change the plan with tmobile it took 2 hours, first I had to speak by phone to customer service and then the representative in the store made the change something ridiculous that I asked to do in the store without having to call

All are super friendly and give good customer service. But there are 2 employees who are the typical seller who just want you to take something for them to make their numbers and because of that they do not explain the offers well and omit charges or restrictions of certain services just for making the sale. I dont say dont buy anything there but at least make sure you have all the information, go ahead and READ everything you can. Pq if one of those vultures touches them, they can end up with a plan / equipment they dont want.

Very friendly and helpful.It gets a little crowded but they always try to help you as soon as possible.

Bad service