I had my car repaired with Faith few days ago and I am so happy I have chosen them. David and Mike took such a great care of me. They took me in fast, as I only needed back bumper fix, and they followed up with me everyday on the process. It was amazing! I knew exactly what was happening and and when to expect my vehicle to be done. Moreover they found out my taillights were out and I didn’t have any idea! So they fixed it for me as well. The turnaround was fast, nice and smooth. Highly professional stuff and I would love to recommend Faith Collision to everyone!
Ive had multiple vehicles in for repairs, multiple times. Im a small business owner myself and am the 1st one to call someone out for dropping the ball.Service, awesome!Craftsmanship, awesome!Ill wait, and pay more to have these guys do the work.Great company ran very well. A rare find in Hawaii, much less Kailua.I wont go anywhere else.
David and the team are the best! Ive had Faith work on the truck three times and will most definitely have the team complete job number four whenever and whatever the job is. Everyone is really helpful and understanding. Top quality results and regularly checkin with updates. The best auto shop Ive experienced in the 10 states Ive lived in.
Fair quote, friendly, responsive, & even recommended by other auto places I’d inquired into.
Just when there for a estimate. Fast service.Will rate them after job is done. Keep you posted.
My frame around the rear driver side door was dented, moon roof was shattered by a rock a lawnmower lobbed at my car. I called my insurance company (USAA) and recommended Faith Collision.To make this more coherent Ill list the key factors in bullet points:- I was able to get an estimate for repairs the day of the damage, which expedited the time before my car was repaired.- The repair was estimated to take about 8 or 9 days (to include weekends) they had it done in 7.- Every person there radiates friendliness and confidence.From beginning to end was quick and painless. If I was going to stay in hawaii I would trust them with all my repairs.
Unbelievably professional and friendly employees. Was able to get appointment quickly and time in their office was short. Employees explained the process fully and with all parts available, had the car back to me in 48 hours. Will use again if additional vehicle issues are encountered. Highly recommended.
Took my 2012 Malibu there for repairs after a parking lot fender bender. They were great! So kind and accommodating. And the car looks great! They did an awesome job, and they got it back to me early. Highly recommend!
Went in for an inspection and estimated quote since my vehicle got rear ended, and Faith Collision Center of Hawaii was fast and efficient. I was out of there in 10-15 minutes. Very personable customer service. Great 1st time experience for this guy!!!
Took my daughters van in to get an estimate on the right rear panel repair. I gave Dave my USAA estimate and in a few minutes, he convinced me that they were the company to do the job. I had to look no further. They called Enterprise to deliver a rental, covered by USAA, for me. The professionalism, quality of work, and quick time to do the repair confirmed I made the right choice.
Mahalo Nui to you all that fixed my baby. She looks like an accident never happened. You guys did a great job. I definitely recommend this place to anyone that needs their car repaired. I can’t thank you all enough.
Horrible service and very disappointed! I’ve dealt with this company in the past and they were helpful until recently. I had a vehicle that needed light work done taken there through the insurance company on a weekend. The beginning the week immediately following I found out that the estimate was done on it by them and the day after it was towed! No call or anything saying the vehicle wasn’t in their care or custody! Meanwhile, I’m under the impression it’s being held at the collision center while in fact it was impounded for over a week! Luckily I have an awesome insurance company who helped get it out of impound. I called back to see if faith collision had the keys and the guy I spoke to was very short on the phone like I was a bother. Again, horrible business tactics and I would not bring your vehicle there unless you want it towed and told sorry they can’t help you. What a shame!
Great Best ever
This is the best collision shop on Oahu. They genuinely care about you and your vehicle unlike most other shops on the island. The work they do is amazing.
Very friendly staff, updated me every week on how my truck was doing anwserd all my questions got my truck fixed in a reasonable time frame.
I got into a pretty bad accident and they made my jeep gorgeous again. It took about 20 days from start to finish. Thank you guys for being amazing!
Almost every body shop on the island had a wait of 4+ weeks. Faith Collision Center understood my urgency and took my car the next day! Great staff and they do great work
Staff is fantastic, very nice and genuinely interested in making your experience as straightforward and quick as possible.
Good work
Great service