Good but small exchange. It is quiet and clean. They seem to cater to a certain demographic. They are frequently out of stock on common items. I only occasionally find what Im looking for. I suspect this is.why its so quiet. Check out lines can be long at peak times, but they handle better than most other retailers.
I love the Main Exchange! You can price match almost any item in the store with stores like Walmart, Target, Ross, and many more just ask at the front registers which stores you can price match the items from. I also love that they are always having sales and store scratch offs they always come in handy when needed the most! Dont forget the deals after the holidays! They also have holiday deals as well of course!
Worth the drive. Its not as busy as the other bases. I feel the clearance clearance a bit too expensive at the mens section. Im poor so, thats not a good reason to not shop here lol.
Well stocked. Goid ptices. Excellent service.
Good selection of items. Clothes, electronics, household & randoms. Renovation going on, may have more options by fall.
The MCX is a great small Exchange, but also has the highest prices of all the exchanges. They also carry high end clothes for men that are outrageously priced. I guess they knew someone was getting a pay raise.
Better than 29 palms that’s for sure haha
Food was great, commissary was very clean and workers so nice and helpful. Used the laundromat very clean. the restaurant next to it great food all-in-all I just left to go on base
Its a PX, just with lots of Hawaiian souvenirs.
Doesnt have everything that Pearl Harbor NEX has, but not their fault. Military gives more money for stuff to Pearl. But stuff is usually cheaper at K-Bay, which is good for us.
It will be much nicer once all of the departments are in the same building. Its very annoying to have to remember which building has what, especially with outdoor gear.
Good deals and nice staff sometimes target and Walmart have better deals on your tech needs
Good but not as big selection at the Navy Exchange near JBPHH.
Today I visited the barber shop for the last time. I used to be stationed in this base and forgot how bad this barber shop is. They dont listen to what you ask for. Either that or theyre incompetent. And its not just the barber I had today, this happens nearly every time. Then when she cleaned the hair off of me, she brushed it all down, into my collar.I also stopped by the uniform shop because I special ordered a uniform shirt MONTHS ago. Today the exact size I special ordered was on the shelf, I never received a phone call.
I do like this place the only problem is it is very small compared to other exchanges beside that most people there are fairly nice, and will to help you when you need it.
Loved it. They had a scooter for me to ride. A large selection of local items at reasonable prices. Their selection of things to buy was awesome. Large selection of Jewelry
4 stars because its Smaller than it should be for such a large base. however I did get some very good deals there. The people are friendly but please remember to bring your own bags or else they will charge you for some
Not a large selection but they have a little bit of everything. Beware of buying the chocolate covered macadamia nuts here because mine were old and stale. You can catch some huge discounts certain times of the year and the jewelry consultants are very attentive and helpful. Bring your own bags and get 5 cents back per bag. If you dont have a bag you can purchase them for a small fee.
Very big variety of items. Felt like walking into JC Penney rather than an exchange.
Well its clean theres no sales tax. But save yourself money and go to the NEX in Pearl Harbor. Its cheaper, larger selection and theyll price match a larger selection of places and almost always just give you a random discount.
The selection is limited when compared to other exchanges.
They are soooooo very nice here and practice social distancing!
It has what most mcxs has except for uniform and uniform items, go to the annex about half a mile away for that
I found exactly what I needed here!
Good exchange. Has everything the average person should need. Also has Hawaiian clothes and products there as well.
With an adequate selection of products at lower prices with a price match guarantee, the Marine Corps Exchange is typically my final stop for any big purchase. The staff is always pretty helpful and willing to go out of their way at any given time. It’s prime location on base makes it the perfect stop for anyone on MCBH.
Comfort store! Sometimes the stock is idiosyncratic, sometimes the men’s clothing runs predictably to the taste of an 18-year-old. But it always has something useful and good, and the nicest staff to be found anywhere.
They have a lot of stuff and good prices, especially for the area. The staff was very helpful.
Clean and well organized, one can find most required items including a moderate amount of niceties. The shop itself isnt very expansive (single floor) and is lacking a full range of products. Staff is friendly and happy to assist you if your looking for something specific. ATMs are located both inside and outside for convenience.
Excellent exchange with a bit of everything. The building was clean and well-stocked, and the staff were all very nice.
Good but limited selection of products. Can find almost everything you need at fairly competitive prices. Great parking.
Best place!
Havent had a bad experience, just a heads up for those who are new to Hawaii, you will need to buy a reusable bag at check out, bring a reusable bag with you or no bag. Just a heads up.
Love the this place for shopping, no taxes for active duty personnel or retired military.
Its okay like all military stores the staff just ignores you.
I have been on island since January. Every time I go into the exchange I am greeted with a hello and a smile. The staff is very helpful and friendly. Keep up the good work.
We love visiting here when we are on the Windward side of the island. Theyve revamped and reorganized the interior many times. It finally seems like they are done rearranging the departments. We usually find items here that are hard to find or unavailable at other military exchanges. Their in-store price checkers are always updated. And more times than not, we were pleasantly surprised to find the price was lower than the posted price.
Super small
Has a wonderful variety of items military families need or want. Gun shop is very knowledgeable and is able to help and explain on island purchases.
Good variety of merchandise, but wish the price points were reasonably lower than off base. Why charge our military as high if not higher prices than non military. Our military families deserve more consideration for their sacrafices.
Just the right size for this side of the island. They have a pretty good selection.
Much quieter than the main Nex. I like their selection here better
Good selection.
Nice place to buy stuff. Biggest px on the whole base. Dont plan on getting a maternity parking spot unless you can prove you are at least 6 months pregnant.
I always feel at home with the people and everything is here for me.
Great selection, great price. Military ID IS required.
Decent selection overall. Great homewares, and a gun section for all your firearm needs!
Great place to purchase a firearm... may get another one next Friday... Labor Day sale...10% off on all guns in stock...
Poor customer service: Changed return policy on some (quite expensive) items and expected the customers to read the small 6x6 cards posted infrequently throughout the store. Cashier neglected to tell me a $300 dollar item was non-returnable once opened. I feel like that is a reasonable expectation as a customer-if youre not informed of a return policy change, then it really shouldnt apply.Management now refuses to take item back since I made a silly mistake, and attempted to return the item under the prior return policy (if opened, bring it back within 24 hrs). Three phone calls have been unreturned, and they told me to contact the manufacturer-resulting in 5 hours on hold. The end result of that phone call was ironically enough, advice to sue the MCX if they didnt take back the item.Now I feel time is running out to actually return an item, and I keep hearing this manager is on leave or person is unavailable.They have been friendly and polite (when I have been able to talk to them)-yet they refuse to empathize with my situation and correct it. I am disappointed in the level of service they provide.I will take my business elsewhere in the future.
Everything you need. Great place toi pick up souvenirs
Everyday me and my husband always go to the exchange because we always find good items and good sale
Stock is decent, if you are not a marine, the dress code will most likely surprise you.
Great prices and selection
The only PX or should say Exchange--- Ive ever been to where you can shop for pistols, shotguns and rifles -- Great Customer service as well -- we frequent there often
Pretty nice but cant exchange to any other military mall only can return at that location
Long lines to cash out. They need more cashiers. Otherwise, a great exchange. No gun sales on Mondays.
Awesome experience for a civilian to come visit here!
Good
Aloha Key Awards engraving shop is fantastic. Great customer service and super fast turn around on engraving products!!!! KCCO!
They have a very good selection of products. If you are looking for souvenir items, they have a good selection of this as well.
Great place found some great deals. Better than the expensive places in Hawaii.
The lady at customer service was so funny. Always good to see up beat people
Nicely laid out, in and out quickly.
We with a good friend service was great prices are good
Not nearly as extensive as 29palms or Camp Lejeune. Nice and clean though.
Great prices and many ways to safe.
Nice quite place
Good prices friendly staff
Love this place. Must be an active duty, retired or dependent military to go in.
The service is always helpful here, but they have just the basics. Its worth driving to the NEX in Pearl Harbor if you want to have an actual selection.
It is nice and pretty quiet. They have a lot of stuff, but lack in some departments.
Great service staff is very friendly
The electronics associate I spoke to want very knowledgeable about tablets.
Good food, clean with a lot of shop opti9ns you will find what you need and grab a bite to eat while you are at it.
Great deals and friendly service!
Staff and selection needs improvement but good place for a quick buy.
The lady at the jewelry, she kinda forces you to buy jewelry.
Its clost to my home.
Great. What a customer expects from a MCX.
Great place to shop if youre able to.
Love shopping at Exchange stores, theres a little bit of everything here.
Great selection of clothes, perfect island wear, and not a bad place to get souvenirs for the family.
Okay selection polite staff
Stylish clothes, large variety of products for every room in the house, lots of parking.
Stock can vary and the layout is weird. When compared to the NEX on Pearl, this place is lacking. I still like it because its not busy and they have good selections of clothes.
Friendly staff
Beautiful place
Good cheap than NEX.. but stuff is less
Understaffed. Everytime I shop here its always 1 or 2 registers opened. So we really need 2-3 ppl sitting at the jewelry counter? This is supposed to be the large MCX at KBay, so why is there selection so small. what a way to support the USMC. Schoefield barracks base AFFES is far more equipped with more selections. This place is embarrassing. MCRD Parris island MCX is far better than this place. 2 thumbs down. Sorry place to call an exchange.
Had a good selection of things to choose from. Especially Hawaiian gifts.
Clean and upkept store. Good sales and friendly staff.
Well organized and great selection
Lots of traditional Hawaiian stuff at good prices.
Great place to shop.
Always very clean and constantly updating their setup, although never updating their inventory. The associates are helpful and as any PX or NEX: NO TAX!