This place is cool, customer service was great. Genuine caring, Real, no pressure, it was pleasant and during covid it refreshing . Plus they had what I needed!!!!
Carly went out of her way to find a tire for my motorcycle and ordered it very quickly and had my bike serviced and ready to go before I needed it. I informed Carly that I had a charitable Poker Run that I needed to go to on Saturday and she got right on the task and got my bike in and out as quickly as possible. And after having to have a tire expedited and shipped over they got my bike done as fast as they could and I very much appreciate their efforts. Thank you Sean for the great customer service and thank you again fastoys you rock!
We were looking for a klx110 for our daughter, which are pretty hard to come by now days. We live roughly 4 hours from the store, so we made the deal over the phone. The crew at fast toys had just received one. They had it put together and waiting when we arrived. The whole crew was great to deal with. I would definitely do businesses with them again.
Mark and Shelby were great to work with and the reason I will be spending more money in the future at this store. Give em a bonus!
Great info and service. Very friendly staff!
I love how they are a license traxxis dealer
Awesome ownership. Great selection of power sport including Traxxas RC cars. There is even a track in back to run them for free! Favorite locals spot hands down.
The single most corrupt business I have ever dealt with. Most of these reviews are fake. Ask around. Took my motorcycle for repairs they dismantled engine and kept it that way for A YEAR AND A HALF until I called the sheriff and was forced to pick it up in pieces with some very expensive vintage parts missing. The owner is a liar who has now created three different fantasy invoices despite putting in public writing that I had to pick it up in pieces after 18 months of total BS. New shop that got me fixed up said Fastoys screwed up what little they did so bad it would have seized if theyd actually got it running. For this Mr. Fast has refused to return my deposit, continues to send the third preposterous fantasy invoice (with accruing interest) for work he never did. We are headed to court.
The staff at Fastoys were great to work with, especially Donald and Shelby! So glad I was able to purchase my 2021 KLX230ABS from a local Montana dealer and highly recommend Fastoys for anyone seeking a friendly and enjoyable experience! Thanks Fastoys!
Excellent service and very friendly.
Good people - its pretty mellow and straight up in service as well as sales.
If youre looking for a high-end experience this is the place to be. The customer service here is off the charts. Im pretty sure if you asked for the moon they would somehow get it for you. I drive three and a half hours one way for this customer service experience. I wouldnt go anywhere else.
Shelby ( the super sweet parts counter lady) makes me want to not shop anywhere else for rc/motorcycle parts! I always feel so welcome and wanted when I walk in there, even if its just to kill some time on my way home. If she doesnt know the answer to something she finds someone who does or will take your phone number/info and get back to you with the correct information, that goes a long way. 5 stars goes to team Green at fast toys. Theyve gone above and beyond for me and Im sure they will for you too!
Has always been professional and friendly...has always put customer first and shop work professional...
I stopped and “just to look” and of course they had the perfect motorcycle for me. Donnald was super helpful and answered all my questions.
Great environment with awesome Customer service. Sales people didn’t bother you and Cheyene is always helpful at the parts counter. I’d recommend anybody just looking for parts for a good customer service to head on down to Fast Toys
Parts department rocks and pretty too!
I like the employees very nice
I have been looking for a new ATV and had recently visited Fastoys. I was immediately greeted by one of the salesmen, Donald May, and he was extremely helpful in finding the right machine for me. The entire staff was professional and friendly. I never felt pressured to buy. Donald truly wanted to find the right ATV for me and my needs. I highly recommend shopping here and I will absolutely be back.Thank you for the help guys!
I first visited in March 2020 and Andy helped me get an idea of what my options were with absolutely no pressure to buy. Got busy & didnt get back there until June 2020 & Donald continued a low-pressure, high-service process. Ultimately bought a Kawasaki Mule PRO-FXT Ranch with a few extras that they suggested I save a few bucks and install myself (which was both easy and a good project). Did I mention that I was flying-in the day they were going to deliver my vehicle? So Jason picked me-up at the airport along the way! Every time I stop-in, they are friendly and helpful. Id recommend them every time! Thanks FASTOYS!!!
Top notch service, especially at parts and service desk. Mechanics know what theyre doing and dont milk the clock. Theyre the valley Kawasaki authority, but Id rather take my Honda here than to the actual Honda stealership. Accessories galore and something for almost every style in stock. Theyre quick and accurate about getting things in if they dont have it.
My first experience at FASTOYS left a great first impression. Their large inventory and involved staff helped me to get all of my questions answered. The gentleman named Donald was a pleasure to work with. He was a good listener and helped me to determine which machine would best suite my needs. I will be back!
This place is amazing, doing all my stuff here from now on, they got me fitted with a ARO 120 timbersled kit for my 18 ktm. staff was very helpful and friendly
I’m not even gonna lie I just went in to look around with no intention of purchasing anything. After looking around for a few minutes A salesmen Donald approached me and even after telling him I was just looking around he still hung around with me just chatting it up. I was looking at the side by sides and he was very knowledgeable and was able to answer whatever questions I had. I’ve always liked the side by sides but never really looked in to them but after talking with Donald I’m now in the market to purchase a side by side, or atleast once I get the wife’s approval. Thanks again for your time Donald and for finishing persuading me in to purchasing a side by side
Initial impression were great, aside from having to wait two weeks for appointment, but with recent times was okay with that. Very nice on the phone, nice when dropped my scooter off, and filled out a form for what needed to be done. Dropped it off the day before appointment in case they got to it early. Day after appointment was supposed to be done, called them and they hadnt gotten to it..Its up next and Ill call you by noon tomorrow at the latest. I was told.. No call, and when called around 4pm that day, oh we havent started on it yet. Friday morning I get a call (My appt was for Tuesday) and asking now what did you want us to do? Wasnt going to write a review but this morning when I went to start my scooter I had the same issues had had before. I was charged $62 to have it washed and a brake lever tightened, and now am back to same issues..albeit with a cleaner scooter. Nice initial service, terrible communication as seen above when was time to actually work on it and am back to same issue as prior. Would never go back
My girlfriend stopped in a day earlier to look at used adventure bike they had for sale. She has her own road bike and has almost 30,000 miles under her belt but we have decided to look into adventure bikes to expand the territory we can ride. Today we called to make an appointment so she could ride the bike and I was going to look at another adventure bike they have advertised. One of their salesmen, Mark, said she would have to fill out the paperwork to basically buy the bike before they would allow her to ride it. This after a fellow the day she was there previously jumped on a bike and took off without having to do that paperwork. Looks like well be buying two adventure bikes from another dealership.
Great service. Friendly staff..
Mixed feelings on this one... the atmosphere is pretty unwelcoming when you first go in so it is an initial turn-off. But the people at the parts desk have always been really great! Prices are kind of high, but I end up there anyway because the parts service is great and they usually have what I need. Would be an easy 5 stars if not for the chilly greeting I always seem to get. Will be back.
Great people! My son has been waiting to get a Traxxas Slash. They got one in last week and he bought it. Unfortunately they cant get in batteries or chargers- no fault of theirs. Found some Traxxas batteries locally online-Fast Toys verified they would work for us. Went to Fast Toys after depleting them to see if they could charge them up for us. They would have, but they had sold their in store charger so they couldnt. One of the people working there(not sure if an employee or owner) over heard us looking for just a charger and sold a personal one that he had only used a couple of times. This person really went out of their way to make our son happy. Thank You!!
Donald was extremely knowledgeable and answered all my questions! I will definitely be back!
Love this establishment. ..fast debt is the premiere 40+ life crisis or mechanic-less minded peoples place!Come get something new when you could of paid a quarter of that and just cleaned the carb.
I instantly fell in love with the crew over at Fastoys. They are incredible knowledgeable and do not hard sell people. The team greeted me extremely nicely and was very helpful during my store visit. I highly recommend Fastoys to any one in the Kalispell and surrounding area!
Super helpful and friendly staff, free outside track for enthusiasts. Had a ball!
Awesome experience
Spent a lot of time at numerous dealers looking at a variety of makes and models. Mark in sales was patient, very well informed and not pushy at all. This is a great dealership to shop and buy in. Because I got a Kawasaki Teryx, not sure I will need much service, but they really seem to know their stuff in that area as well. Great experience and highly recommended!
Fastoys has been incredibly helpful over the last few years in my own endeavors to build programs that help the youth of this community. The owner and the employees have gone above and beyond to assist in anyway they are able to with the many, many questions I have brought in. The support to the local community is what makes this business well deserving of a genuine 5 star rating.
While on vacation I decided to stop in fastoys and check them out. I felt welcome from the time I opened the door. A salesman named Donald approached me and I told him I was just on vacation killing time. He walked me through the store and answered some questions I had. While I may not buy from fastoys they are the reason I will be getting a new Teryx when I get home.
A very friendly and knowledgeable staff. They also sell Traxxas rc vehicles and do what they can to make a customer for life.
Always great customer service, and they go above and beyond to help you out
Very friendly and attentive!
FASTOYS is a great place, the staff is very friendly and knowledgeable . They do have a great selection of toys too, they are the only place that have every thing for my hobby traxxas RC cars once you get them tuned and set you are getting speeds ranging from 60 to 75mph .
Both my wife and I have worked with Fast Toys for years and years..!!! They have always taken care of us with great customer service. We have never had a bad experience and don’t expect too.. in fact that’s why we keep going back. Consistent service and products. As a business owner in the Flathead myself I know human error is always a factor in any situation. So knowing how the leadership works here.. it’s a matter of .. “Hey guys I need help and bam !!”Thanks Fast Toys..!!!
Every time we go its a great time, even when I spend money there.It seems like Im giving my buddy some money lol.
This place has the best customer service. Large inventory. If they do not have what you need or need special size orders they order the items and most items are delivered the next day
I rode from Michigan to Glacier and my rear tire was done when I got there. I scheduled the change for next morning and my motorcycle went promptly in. The price was right and they even washed my bike. Very friendly staff.
Do not trust them here !I paid straight cash and they put a lien on my stuff !!!!I’ve been nice for over a month when the bank called me but they are still not getting the situation taken care of 😡. Will never go back to them !
I went on a ride through Glacier Natl park, and lost a nut securing my front exhaust pipe flange. Sounded like I blew the engine.........I arrived shortly after they closed on a Friday night, and as I sat there with my riding buddy wondering where Id be able to go, the doors opened up and they asked if I needed anything......they found the part I needed in the back and were going to send me on my way, so I felt compelled to still buy something to show my gratitude.......awesome display of kindness when I was in need. Many would have just hidden in the back and waited for us to move on. Cant recommend them enough!
The girls at the counter are awesome!
Great place to shop for any motorcycle and out door fast toy needs with amazing techs and great gear.
Walked in with a million questions and they answered them all! The staff really knows their business and it shows. They walked us through the gear we needed to have fun and be safe....not just attempting to sell us anything. They even called us the next day. This is our new store for toys and gear. Thank you FasToys!!:)
You can pick up new toys or anything you need for you traxxas rc car.
Terrible service brought my tire in and got a new one later to find out they never replaced the tube also had other stuff wrong also that is it for these guys will find a new dealer my chain and a sprocket I got from them is wore out and wrong. This place sucks so bad.
Need Parts for that AVT, moto, or Sled, fast toys has it or can get it fast. Great staff, friendly, honest and they truly show that they care. A must stop shop!
We had a wonderful time at the customer appreciation day something they do every year
I had a very dissatisfied encounter with fast toys. They mounted a tire for me and sold me a no leak product for the tire that was supposed to protect me from small holes in my motorcycle tire. The product did not work the first time. The tire did not have 500 miles on it since the product was put in. When I voiced my concerns and asked that the tire be fixed they refused saying they would not fix any motorcycle tires. In fairness I see that statement a lot. I found the company unacceptable based on how I was treated over the phone. They stated that I was whining to get my tire fixed OK, if thats what they call whining fine but when you sell a bad product and make false statements on what the product will do and then merely say well Ill refund your money for the sealer. HOW ABOUT the money for taking off the tires and cleaning it out? Would they refund the money for me getting that tire fixed elsewhere or give me some discount on the tire that I am going to have replaced because of their inferior product those points would not be addressed.Honestly I wouldnt take a kids trycicyle to them to get the tassels changed after this.
Having been on the road for 6 days, I called in advance to set up an appointment to have Fastoys put new sprockets on my KLR. They wouldnt do appointments, and instead told me to come in on Monday and theyd get it done for sure. I came Monday morning and they said to come back Tuesday and give them a good 3 hours. Found another shop in town that got me in within two hours.
Bought a few machines always a good experience
It was our first experience with Fastoys. Really nice, knowledgeable people. We made a purchase and will keep this review updated as we go through service and/or warranty issues we may have in the future. Our only beef was all the Fastoys decals on our brand new vehicle. Three. Cmon man! Nobody needs their brand new vehicle plastered with decals. Luckily it was something easily fixed with a hair dryer.
Traxxas models instock and nice service and great selection of vehicles and dirt bike etc.
The place to go for boats, atvs, snowmobiles and accessories. Friendly staff and decent prices.
Dropped off utv for repairs were knowledgeable and helpful
Love this place and the people
If its for outdoor speed, go here.
Great costumer service! Very helpful!
Awesome selection of fast toys!
Amazing service and attention to detail. Thanks
Awesome products. Love the snobike kit.
Fastoys Kawasaki is the only M/C dealer that is open Mondays in the Kalispell area. They helped me with a tire problem I was having on my Honda and had me back on my merry way ASAP.
Very awesome parts department.
Great place, great people.
Great friendly staff!
Semi good service.
It was graet
Great place, great people!
Nice place
Vrrrroooommmmmmmm. Who doesnt like toys! ;)
Excellent service and support!!!
Great people.
Nice people
Great service!
They have Traxxis!!!
Good service
Quotes and prices are extreme
The owner is really understanding and I recommend fasttoys for service