The cake was beautiful. My daughter absolutely loved it. They came thru in a 2 day short notice. I highly recommend. Oh yeah and the cake was delicious.

I love it. Perfect! Did a surprise for my Best friend 40th birthday and this cake was awesome. It taste so good and it was enough to go around. Ms.Jay Thank you from me and my family we love this so much. We will order again. Our first time buying a custom made home made taste cake in Houston, we feel welcomed.

🧁 The cupcake is delicious but the icing leaves much to be desired. The presentation, however, is immaculate!

Their cupcakes were absolutely delicious. My favorite is the red velvet, but my boyfriend loved the strawberry.

Seriously the BEST cupcakes Ive ever, ever had. We all ate our chocolate ones first before I could take a picture. They are so soft or dare I say it, m0!st.

Mrs Jay is the cake manager at this location. I consulted with her via email and phone to have a custom cake made for my son’s 15th birthday. I sent her pictures for the cake and she agreed to make the cake how it looks in the picture without any issues or concerns. She charged me $100 for a 9inch cake that would look just like in the picture. A simple “drip cake” with fondant basketballs on it. She did say that she would not be able to add the gold splatter that is on the cake. I said that was fine. I told her not to add the small gold candies on the top. She agreed to that. I informed her that I saw all of the beautifully made cakes posted on Facebook, so I placed my trust in Smallcakes Katy to exceed my expectations. I was sadly disappointed. I picked up the cake on my way to the party venue. It was nothing like what I ordered. But I had no other choice but to take the cake. I called to inform Mrs Jay, she was very rude, defensive, inconsiderate, uncaring, and unprofessional. She said that she approved the cake and that she did not see anything wrong with the cake. She was very proud of the cake. But she offered me 6 cupcakes worth $26 to compensate my frustration. My guest called the cake the Halloween nightmare version to the cake that I ordered. It was very embarrassing. Mrs Jay refused to refund me and she never apologized. She failed to admit that the whole cake was a joke. I will never order another custom cake from this location. I’ve order custom cakes from Smallcakes Longview and Shrevport and they went above and beyond my expectations. Mrs Jay I suggest you get some training in custom cakes and customer service before you lose your business.

I absolutely looove the cake part of the cupcakes. Moist and delicious. The icing however is wayyyyyy way way too sweet and really takes away from the delicious flavor of the cake. Please consider carrying a whipped icing option. It is lighter and would compliment the cake so much better. :)

I have always wanted to order a cake from SmallCakes ever since I saw them on the Food Network, and when they opened up a location in Katy, I was very excited. Well, I had the opportunity to order a birthday cake for my mom. When I went into the bakery to order the cake, a team member took my name and phone number, told me to send a picture of the cake I wanted to order to their email address, and told me that the manager will call me in a couple of hours. I did not get a call that day or the following day, so I decided to email again inquiring if they will be able to fulfill my order. The manager finally called and told me that the cake I originally wanted cannot be fulfilled since they do not do art designs. So, she suggested a different design, which I was ok with because I wanted to try out their cake. During the call, the manager that I spoke to was very helpful and ensured the cake will be pretty. I, along with my family were elated to see how pretty the cake was, and how delicious it tasted (moist, not dry). I would have initially rated it a 4 (because I had to follow-up via email regarding my request, instead of the bakery calling me about my order), but dropped it down to 1 based on the CON.Pros and Cons of cake from SmallCakes - KatyPROS: pretty cake, tasted good (not too sweet), cake was moist (not dry), and good customer serviceCON: found a balled-up plastic in the cake

I’m reading some of these reviews and I get it not everyone has the same experience but all I have to say is I’m a happy customer! My recent visit I ordered a cake (with a week and half’s notice) sent picture got a call and shared what I envisioned! She hadn’t done this specific decoration before - it was something new! Haven’t seen no other place in the Houston area make it so yes I was impressed with the detail. I got two flavors and they tasted amazing! Got 3 different flavored cupcakes! All my quests loved them!

Fantastic cupcakes. Be great for birthday parties and other functions. You will not regret trying. Really great tasting.

We ordered some cupcakes to go. They were delicious but they did not taste fresh. I don’t know how to explain it, they almost tasted like they had been in a refrigerator with something else. They were not cold though. They were good enough to try again though.

The guy helping me was very nice and helpful. The cakes were also delicious. Been wanting to try this place for a while and am glad I did!

By far the best cupcakes I’ve had in a long time. This will be my go to place for some good treats. Worth every little penny a spent. When I walked in, everything was clean and the young lady were friendly and helpful.

The cupcakes are excellent! Frosting is sweet and thick, and the cake itself is extremely dense and buttery. Flavorful and delicious!Best flavors: Pink Vanilla and Pecan CakeFlavor thats still delicious but could be improved: Lemon Drop (tastes like vanilla)

Probably best cupcake Ive tried from these little shops. The frosting is pretty standard. But, its the most moist, delicious cake Ive ever had. I could literally just eat the cake. Like cotton candy. All their cupcakes are beautiful.

Great Cake !Great experience.Birthday cake for my wife’s birthday. They help me figure out the design of the cake and it came out beautiful. My only request was a carrot cake. And the cake came out great.Everyone loved the cake. Moist and delicious.Very easy process from ordering over the phone to pick up.

Way too sweet, I have been to fancy cupcakeries and the frosting is way different, much more subtle. They add way to much sugar, all cupcakes I ordered tasted off. Will not be ordering again.

Hands down, best cupcake I’ve ever eaten! The great customer service just makes it even better. Will definitely be back.

We love the variety of cupcakes at SmallCakes. They are fresh, moist, and soft!

The best place. I probably should stop going but I love it! Every time I go the people are pleasant and have a great attitude. I get cupcakes from here like all the time! I have had all the cupcakes and love the coupons I get for free cupcakes!! Yummmmm! This place is great! Moist cupcakes 🧁!! The best! My friends love it to!

Very professional and friendly, the workers take there time to help you determine what cupcake fits your tastebuds :)Cupcakes were good, nothing exceptional but would definitely good back for a special treat.

Their cupcakes are good, but their service/ communication needs improvement. I placed an order for a cake on Saturday to pick up for that next Wednesday( which was more than 48 hour in advance) I was told I would get a call from the manager within 24/48 hours and to email a picture/idea I had in mind. I sent it, got a call the same day and we went over how I wanted the cake etc. (she didn’t mention price or flavor) asked me to send a pic which I did. After, she told me someone will contact me in the next 2 days. It’s now TUESDAY and haven’t heard from anyone. I call again and talked to a team member he said there was no manager on shift that day. He took my name and number and reached out to the manager. A different manager called and I told her about the cake idea. She could not do the design I asked for because the type of cake I wanted needed to be FORTY-EIGHT HOURS IN ADVANCE(which I did). Ok fine. I come up with a different design, couldn’t do that because they didn’t have a certain color, flowers and fondant. She sent me pics of what she could do, i told her I would look over it and call her right back. When I called NO ANSWER. I figured she just didn’t want to do a cake b/c She suggested I get cupcakes....the whole situation was a disappointment. I went somewhere else.

We just saw Katy Smallcakes after having dinner. It was a great thing we walked in. Excellent desserts and great customer service. Im a huge fan of sweets so I wanted to try it. Their cakes are really fresh and moist and not too sweet at all. I got to try their Salted pretzel cake, Southern turtle and the Lemon drop. The frostings are the perfect sweet with their cake.If you can try some of their fresh made ice-cream, I recommend the salted carmel, it was DELICIOUS. I will definatly be going back to try more.

Cupcakes were on the average side as for taste. Not worth the price in my opinion. The employees including the manager could benefit from a refresher course in basic customer service & communication skills.

My wife ordered cake for my birthday and as a gearhead husband and diehard mustang lover, I got surprised with the best cake gearhead can have with classic mustang symbol, racing checkered flag design two classic shelby on top whole nine yard.They will be our go-to for cake and bakery needs. Highly recommend them

I am very surprised by some of these comments. I have always had a great experience when I go. Customer service and the cupcakes are great! My fav is the chocolate caramel cupcake. Divine.

Cupcakes are delish. Light and airy. Icing is not super sweet. The ratio of cupcake to frosting is good. I 💘 all rhe different flavors thzy have . The lemon drop has a light lemon flavored icing. The key lime has a slice of lime with a spritz of whipped cream so that it actually gives. The appeal of a pie.

The cupcakes are ok. They taste like boxed and are very bland. Lemon drop basically taste like vanilla with a hint of fake lemon in the icing. I would give more stars if they weren’t so expensive. Too expensive for the bland flavor.

I’ve ordered 3 separate cakes from here for my daughter’s birthday and she always does an amazing job!! Everyone loved the designs and the flavor of the cake!!

I was craving a strawberry cupcake. I had never been here before. I called ahead of time to ask if they had strawberry, employee said yes 3. I asked if she could hold me 2, she affirmed yes. When I got there, she told me she sold them. I guess they are not great when it comes to customer service. And holding up their word. I spent gas and time traveling here. So upsetting

Two times over the last year I have reached out to this company to request a cake for my sons bday, twice they have ignored me. Is as if they dont care to make cakes, to which I ask, if you hate making cakes for birthdays to the point to just throw away business, why get into this business in the first place? This place is a joke and should change management ASAP!

At least the cupcakes had more Flavor and personality than the worker...she was short, rude, and overall unpleasant...ill be looking for somewhere else to frequent for all my future purchases...

Cupcake was dry and not much flavor. Not worth the price. I went because I got a discount, busy still not worth it. I should have gone for the HEB cupcake or Ooh La La. Much better AND bigger.

If I could give 0 stars I would, I work in the restaurant business and I know the hard it could be to please an angry customer... but I was not an angry customer I was a new customer trying to please my daughter on her 9th birthday today. I went on Tuesday to place an order for Friday... Nobody called to confirm or to let us know that they could not do the cupcake cake that she wanted... I went today And the gave us a bunch of melted cupcakes and a choice that she didn’t want it 0 customer service

Rude, unfriendly, aggressive owner. Felt I better just get my cupcakes and leave! Got home to taste a average cupcake. Perhaps my taste buds were soured by her ugly attitude. I definitely wont be back! She was equally rude to the customer before and after me.

I recently bought some cupcakes for my wife on mothers day and noticed that the cupcakes are much smaller from the last time I purchased them about a year ago. They did have the same great taste at least . Prices are the same too

The cake I ordered was pumpkin And with cream cheese filling was delicious best cake ever made

My wife and I stopped in last weekend. We ordered the carrot cake and birthday cupcakes to go. They were very delicious. Definitely will order again and staff was very polite as well.

Husband went in today around 4 to pick up a doordash order .. he noticed when he walked in he didn’t get any sort of greeting but as soon as he went to the counter the next person that walked in got a hello. (My husband is Hispanic and this lady was white) he had politely asked the lady at the counter for his order, he was ignored then a few minutes later was told with attitude after she helped another person in line “now I will get your order.” I know this business is new but in my opinion I feel like that lady needs to learn manners and not be racist towards customers if you want more business.

Cupcakes were good but they offer a small variety to choose from. They sell ice cream as well. Small place if you want to eat there, better if you decide to take out.

The first time I had these small cakes is when my good friend brought a dozen of them to my house to share with some other friends and me.The cupcakes are so delicious. They are fresh and they have quite a variety from which to choose.Easy to become addicted.

We just ordered for the first time and didnt care for them. The red velvet was dry and lacking flavor. The Oreo was the same. We also ordered the peanut butter one and Strawberry. For the price, size and flavor, Ooh la la has much better cupcakes.

I love the SmallCakes Katy location!! They are always friendly and the service is great......not to mention the delicious cupcakes. Lots of flavors....wedding cake is a personal favorite....and the seasonal, decorated cakes are as tasty as they are cute. I also love that they are committed to giving to the community. I highly recommend this location.

If you are craving cupcakes or have an special occasion, THIS IS THE PLACE TO GO!Great customer service, clean place. Cupcakes are delicious, moist, decorated to perfection. Lovely cupcake combinations. Love the pink polka dot to go box.Our youth class and church members in general enjoy having Smallcakes cupcakes after service.Rubi & Carlos Gallegos

I went in to place an order for a cake. I asked for a small cars themed cake. I found one on their website. The cake decorator contacted me and told me that it’ll be $90 for a 6 inch cake with an edible image. Thats ridiculous, I understand things are higher in Katy but thats unacceptable.

I love these cupcakes! Always get nice service and a hello when I walk in and they always seem to have specials like buy 10 get 2 free or something. Great selection of cupcakes and check on Facebook for their daily specials. Come early because they do sell out by the end of the day.Wedding cake, strawberry, birthday cake, fat Elvis, decadent vanilla are a few of my faves! I would have put 5 stars if not for sometimes some cupcakes need more icing! Delicious though and cute place, smells so good inside like a sweet shop should

Exceptional experience. The tasty treats exceeded my expectations & Faith went above & beyond to narrow down the cupcakes in which to eat. Give that woman a raise.

Thank you so much for the fabulous cupcakes! We all enjoyed them here at ER Katy - what a wonderful treat! They are delicious! Guaranteed we will be back for more! A big thank you from all of us at ER Katy!!

These are by far the best cupcakes I have ever had! They are big for the price and I love every flavor Ive tried. I love trying new places, but after trying SmallCakes I really dont think Ill be going anywhere else!

These cupcakes are super delicious! Always fresh and made with perfection proportion of icing and cake. I absolutely love the atmosphere in the bakery and kindness of the staff! Thanks Small Cakes Katy :)!!

I was looking for a special taste; a cake that is made from scratch, unfortunately It was just another ready made mix cake that I could buy and make at home for $3. The toppings were ok though!

I went to Small Cakes on Friday at 3. I ordered a simple chocolate on chocolate cake. The girl wrote on order form that I needed suggestions on what to put/write on top of cake. I was told THE cake decorator would call me in 24-48 hours. Monday at 1 I called and was told You never sent us a picture of how you wanted the cake decorated that was not the plan...THE cake Decorator was to call me. Mrs. Jay the cake MANAGER told me it was to late for a cake (it would take 48 hours). Now keep in mind I ordered the birthday cake on Friday for Tuesday. She suggested that I come by and get 6 free cupcakes and I could buy a cake at KROGER. SOMEBODY dropped the ball and Mrs. Jay and her employee could care less.

I frequent the Small Cakes on Eldridge and saw this location when dropping my daughter off to work. The cupcakes at this location did not have a lit of icing as I was used to. I asked the young lady if she could add more icing so it fills the cupcake. I was told no and was not offered any other explanation nor solution. I advised the young lady I would simply visit my normal location to purchase my cupcakes. Nothing else was said. I dont believe I will be returning to this location.

Absolutely the best cupcakes, hands down!! I’ve tried all the other shops and their cupcakes are either dry, taste the same or are smothered in icing . The cupcakes at Smallcakes taste homemade and are super moist. Baked fresh, never frozen and just the right amount of frosting. The Katy location now has another loyal customer !

Purchased the cakes for my kids class at school for his birthday. Apparently all schools require ingredient listings on food for the class. Small cakes refused to provide this after the purchase was already made. I know businesses have proprietary ingredients but even big drink companies have an ingredients label and get past this fact.Update: Received contact from management about the issue and they confirmed they cannot make an ingredients label but was willing to refund the order. Quick response from management shows they care about their customers. I hope they find a resolution to the ingredients label issue so HEB doesnt get their business when labels are needed.

I ordered 3 cupcakes, 2 of them chocolate, with different toppings, the chocolate cake it self is not too different from box cakes. The one with chocolate icing was good, but the one with vanilla buttercream icing topping I threw away the icing because is tasted like vegetable oil mixed with sugar. It had a rancid oily taste. Wasted my money right there.

I wish I could give a thousand stars! The cupcakes are incredible!!!! I only get the vanilla - its like a wedding cake with almond flavor. But chocolate is good too. I loathe all other cupcakes now. I dont really love sweets, but this place makes me crave them.

Nice staff. Okay cupcakes. Nothing super amazing.

Went here today for the first time, extremely friendly staff and clean shop! Tried the strawberry and cookies and cream cupcake they were delicious!! Good to have another cupcake shop in Katy. Will be coming again!

Great experience! I love their ice cream, it was fresh and tasty. Their cupcakes are delicious and they have great variety.

The employees working their are super nice but the manager/owner lady is super rude and racist. I literally bought 50$ worth cupcakes and they didnt have a bag to give me. They employee was trying to help me with that when a white family walks in and the manager woman directs her to leave me and go help them and turns around and say thank you for coming. I was startled. The experience was going so well until that last bit. The 2 stars are for the employees . You should be ashamed of your attitude woman.

The cupcakes are over-the-top delicious... but the ice cream is different weird ice cream should not be sticky it does not melt like regular ice cream I just found it weird and different

I ordered through GrubHub and loved it! Delicious and fresh cupcakes, all packaged neatly and delivered on time. I ordered birthday cake, pink vanilla, and the chocolate one that looks like a little debbie cake. My 2 year old loooved them all!

Absolutely stunning, exactly what I wanted and outstanding customer service! 10/10 P.S. Everyone Loved the cake for our baby shower!

So delicious. Made fresh each day. Great place to go on your cheat days.

Very pricey but also very delicious. Should definitely have more affordable deals

Good selection of cupcakes! They are always moist! (That’s what she said) never dry!

The cakes are good but the experience was not. A friend of mine ordered a cake (I10 & 99 location) but was in the hospital and asked me to pick it up. When we picked up the cake it was very plain. We took the cake to the field that ordered and was told the cakes was all wrong. He crashed and stole to the bakery and was told to bring the cake back. Once we got the cake back we were told because the cake had shifted slightly they couldnt fix it. They didnt even acknowledge the fact that the cake was wrong from the beginning. It was a unnecessary hassle that was not handled properly.

I love sweet stuff but this place made my taste buds sick

The strawberry ice cream is delicious. Absolutely delicious!

I love Smallcakes but I went out on a limb & tried the vanilla & wedding cake keto cupcakes & they tasted like sour cornbread. I was so disappointed. What a waste of money. Just stick to the regular cupcakes.

Everyone is always so nice and their cupcakes are so good!

Just threw away two whole Keto cupcakes :(The Red Velvet & the Wedding cupcakes.They didn’t taste at all like the Keto cupcakes at the Richmond, TX location!! So disappointing.Also, you can sign up for points but you can’t use your points toward Keto cupcakes!! Like I’m less of a customer, even though I pay more per cupcake as a Keto cupcake customer!Let’s alienate good paying customers that would otherwise be returning.

The wedding cake cupcake is amazing. A little pricey but its worth it.

Icecream is delicious. Staff is very friendly. Thank you so much!!!

Excellent small cakes!! Homemade ice cream! Some of the best small cakes in Katy.

Very friendly and helpful. The cupcakes were delicious!

Cupcakes are good but the two associates are extremely professional and courteous.

Good stuff, pricey unless you buy a bunch.

They always have promotions when you sign up with them. The cupcakes are sooooooo good

Ice cream and cup cakes pretty good

Awesome cupcakes and the owner is a delight!

Did an amazing job on a birthday cake.

Love their cupcakes!

Says closes at 8:15, Went there at 8 and they had closed. PISSED.

They were out of everything! Disappointing!

Delicious cupcakes.

Love it!!!! The cup cakes are so good!!

Good cupcakes 🤗

Good selection of flavors

Delicious and the service excellent

Wanna try