I wrote about this place before when I first got my sofa. They had delivered it without feet and took them 2 days and me constantly talking to them to even get that.NOW (1 year later bought Sept 2020)my couch is falling apart for what seems like a big design flaw. I dont say that because my couch is breaking but where and how its breaking. Designing some feet to support the weak part of the couch would do wonders.. Its just been over a year and Im suppose to have at least 5 year warranty on it but they just told me they cant do anything about it and hung up. I WOULD STRONGLY RECOMMEND NOT BUYING ANYTHING FROM THESE SCAMMERS. Hope this helps! Got to Ashleys. Little more maybe but they wont screw you over.
As soon as I came in the store, Jamal took care of me and my mother right away. He made us feel welcomed and comfortable. Took his time to show us varieties of bed sets and made sure to provide us with the best fit for us and best price.I will for sure be recommending to friends and family to come by supernova furniture and talk with Jamal and frank the manager was very helpful through this whole experience!
I have been to more than 7 furniture stores in the past week and have had no luck. I walked into supernova furniture and was immediately greeted by Mrs.Patty which by the way has excellent customer service and was very very helpful not once did she try to push a sale on us nor try to sell us furniture that was not in stock! I am very pleased with the packaged deal she worked up for us. I definitely recommend them and will definitely be back!
THANK YOU SO MUCH‼️The Katy SuperNova location was great. They professionally assisted and accommodated my mother with the items she needed for her home. The selections of items they had were amazing. When you stop by, PLEASE be sure to see Charles. He, Dera, and Frank will take care of you and your family’s needs. God bless❤️
Arturo was a patient, non-pushy salesman. He set me up with a great deal on my mattress, 66% off and saved me over $1000. It was quick and easy, and I’d recommend it to my friends to be honest.
Great customer service! Excellent prices! Sad I purchased most of my furniture elsewhere but glad I popped in and Gia met me with a smile and eager to help. He knew exactly what I was looking for based off a few details I gave to him. I walked out with a whole bedroom set including an Impeccable Sealy KING mattress for little to nothing!
We walked into this store coming from Ashley Furniture because they dont have many of their furniture in stock. We quickly were greeted by Gia and we told him what we were looking for. He gave us excellent service and with the help of the Manager Frank we were able to close the deal on our new couch!! Definitely our new furniture store! Best part is we should be going it in a week!! Thanks guys!!!
Came in to supernova. Not knowing what to expect but ms. Dera is the best sales woman I ever met! My budget was 6k but I ended up buying 11k ! She is a smooth talking beautiful woman inside and out!! Manager Frank was a big help also
Jamal was amazing with helping us find the perfect furniture for our new apartment he gave me a great deal that fit my budget and we were even able to get a sweet bundle deal for the entire set! He handled everything with respect and patience. Id highly recommend coming here and talking my boy Jamal.
As soon as my wife walked in the store she was greeted by Ray, one of the salesman. What a great experience we both had at Super Nova! Ray was friendly and very helpful. We walked out with our living room, dinning room and bedroom sets! We also want to give a shout out to Ms.Patricia who set us up with a great plan for our budget! What a team effort ! We cant wait to see how it all looks in our new home.Thanks Ray for helping us out!
Absolutely love this place! As soon as I walked Arturo helped me out & I got approved within 5mins of being there 🤗…I strongly recommend this place
Gia was really helpful! He gave me awesome discounts and i will have my new dining room before thanksgiving.
Everyone at the Katy showroom was great. They were patient, professional and gave me such a great deal on furniture for my first home I couldn’t be more grateful. My salesperson Raymond was not pushy or overwhelming. He allowed me to take my time and helped me search for the right items to fit my needs and likes. Thanks so much I’m so happy!
Prices and setup were great. My only issue is that the delivery time was no where near expected. We were told between 9 and 5. After 5pm we weren’t given any further updates. The delivery drivers were great. They set the the furniture and even pointed out some damage which I truly appreciated. I just wish we had better communication from the dispatch.
My husband and kids came to supernova looking for living room furniture. We were greeted at the door by Gia who was super friendly and very attentive. We were able to finish the deal with Ms Patty who was also very friendly. This is the second time purchasing from supernova we absolutely love the easy process.
GIA did a great job assisting us with what we need. Wife and i wanted something different and GIA was able to find something on their website and we ended up leaving the store with 2 bedroom sets and a living room. GIA was very helpful and willing to go out of his way to satisfy a customer
Jamal did a great job, and I will come back and buy again!!
The Supernova at the Katy location is one of the best stores if you’re looking for variety. I went to well over a dozen furniture stores to look for furniture that everyone else wasn’t carrying. Being from up north I was looking for something more modern and they had what I wanted. I was able to furnish all 3 of my rooms for a reasonable price. My experience there was wonderful.Frank was my salesman and he did a phenomenal job assisting me. He was professional, polite, integral, extremely patient as well as very accommodating. I wanted furniture that was available immediately. He showed me furniture that was in stock and assured me that I would get it the next day or the day after. He even persuaded me into getting a living room set that was in their catalog. I was skeptical because it was furniture I didn’t see on the show floor in person. It was delivered the next day as he assured me and I LOVE IT! I couldn’t ask for a better salesman or a better store to shop at!
Patricia Lopez and Jonathan Roman were awesome!! They were able to get us approve for everything we needed! Also a big shout out to Ray our sales person who greeted me at the door. What a terrific team!!
Nice place to get good furniture. Arturo was great and very patient with us. Be sure to ask for him when you visit. Hes good
Ray was extremely helpful! Great deals, bedroom prices were a bit more expensive than other places, however the deals are on point. If you need furniture, Ray will get a deal done. Stop by and give them a look.
Walked into Supernova Furniture to look for a sofa set and table for my new home. Was met by Ray and hes showed me several sofa sets and explained the the pros and cons of each one. After finding a sofa that my wife and I agreed on Ray was willing to work with us on the price to make it more budget friendly. Even though we were willing to still purchase a less expensive set Ray made it to where we were able to get the better set. I definitely recommend Supernova Furniture and Ray.
I came to this AMAZING furniture store and was WOWED the moment I accessed the facility.My salesman was Arturo was very patient and informative. Love Love Loved the service!
Loved my experience here, the pieces here are so beautiful it was so hard to choose! But Arturo helped me narrowed down what I really wanted for the best price! I highly recommend!
Gia was an amazing sales rep. This was a great experience. No complaints
Super knowledgeable and friendly. Gia was my contact and he found my old account and gave me a great deal. 3rd time shopping here. Definitely coming back again
Arturo was very amazing and attentive to what l was asking for he also got approved instantly and help me picked out the tv stand I really wanted and needed he made me feel like coming back again. To make future purchases I will recommend him to future customers.
Arturo did an excellent job today. He took the time and patiently showed us all available sectionals in the store and in the catalog and gave us a deep discount too!!
Dera was great! We are very picky and she was not pushy as most sells people! We will always come fine her !!
Gia was our salesperson and he was fantastic! He was so patient with us and wasn’t pushy. He cares about what we needed and gave us an amazing deal!
I had an awesome experience at Supernova thanks to Arturo! The process was fast & easy & I left satisfied. I would definitely recommend to friends & family!
Ray was exceptional! My partner and I were in and out. He found us the perfect couch for our new home. As well as offered us a deal we couldn’t refuse! Thank you again!
Gia was awesome!!! Very professional and courteous. He asked all the questions so he could recommend us the best mattress we could get. Thank you Gia for putting the client first!
Your sales person Ms DERA was amazing. I love my new furniture. And not to mention manager Frank was very helping at the end as well! Thanks next time I need to me that famous commercial lady 🤣🤣
I went into this furniture just to look around and come up with some inspiration. I came out with a new living room set. The gentleman who helped and greeted me name is Charles. He made me feel welcomed and was there to assist me with any questions that I had.
Amazing furniture& service! Gia was so good to us and helped us out tremendously. Will be referring him to friends!:)
GIA was great! Very patient while I was making my decisions on the different furniture selections. Would definitely recommend coming here. They helped me find everything I was looking for for my entire house needs! Thanks again Gia!!!
Simply elegant furniture, sold as sets or individually. Excellent customer service as they try to work with you in completing the sale. I really enjoyed every person I met, from the host, thru the sales person and even financing. We end ended up purchasing a lovely table set in a French-country style. Just be sure that you happy with what you are getting; there are no refunds or cancellation.
Awesome service by Gia very attentive. Highly recommend 👌🏻
Dera was very understanding and she explained every step of the way . Great customer service and great conversation !
Gia was very helpful and patient.
Jamal did an Awesome job great customer service Awesome prices also i love it
Super excited about my new sectional!! Thanks Gia! For the great service.
Gia was a very helpful rep! Who help with all my furnitures needs from bed room to living room and dining. He also takes his time to go over color coordination for each room.
My salesman Ray is awesome. He’s professional, knowledgeable and courteous. Ray goes the extra mike to ensure that his customers go home with furniture they are very happy with. Many thanks, Ray!! I highly recommend Super Nova!!PatVery satisfied customer
Ray, Patty, Frank, Donnie, Margarita and Jonathan!!!!! Where do I start! Ok so bam, from the moment we walked through the doors the atmosphere was welcoming. They were all busy with customers but not too busy that they didn’t greet us. We were welcomed to look around with no pressure and was told when we were ready to let them know. We walked around, sat on furniture, laid down on beds and admired the decor. After we were ready to talk purchasing it was no pressure by anyone in sales or finance. They all displayed patience and gratitude throughout the whole experience. It was always whatever WE wanted and not what THEY felt we should have. By hour #2 we realized my wife’s necklace had come apart and we had lost her name plate. The team looked over the whole store even though we wasn’t sure if that’s where we lost it. Fast forward to hour #4 we had purchased our items and were setting up a delivery date when her name plate was found by a staff member in one of the catalogs. We were thankful. It was after 10pm when we walked out and satisfied with our purchase. We had spent 4.5 hours in the store. Not because they were moving slow but because they made us comfortable enough to walk around and take our time. We were offered drinks and comfortable sitting even after we were done. The staff never made us feel as if we were wasting their time. We want to say thank you again to Ray, Patty, Frank, Donnie, Margarita and Jonathan! We are satisfied with the quality of the furniture that was displayed and we look forward to our home being furnished by Supernova Furniture 🤸🏾♀️
Arturo was able to meet our needs and help us get into the bed we wanted. The staff at the store was very helpful!
Absolutely loved it here! Gia helped us so much and is very understand
Patty was super nice. She was so helpful with the purchase. I bought my furniture from supernova furniture.Thanks patty.
Dera is a great sales lady she called me from my online app and got me approved and I came straight in to buy!! She is wonderful
Arturo was really helpful and super patient with us.Thanks so much Arturo!
Thank you Mr. Charles and Margarita for your excellent customer service. Love the prices. We will be back.
Margarita was very helpful! She was able to assist me in getting a new bedroom and living room set. Will come back for any furniture needs
Ask for Gia! He was extremely helpful. He answered all your questions and even follow up with us when we have issues to be resolved.I gave 4 stars due to a confusion instructions between the store and warehouse.
This was an excellent experience! As we walked in we were kindly greeted by three associates at the same time. Raymond was the gentleman that serviced us. He did an great job explaining the products and their differences; he was friendly but not pushy which I appreciated. We came to this store immediately after leaving Ashley’s furniture and found it to be more economical. Ultimately, our experience was so good that we ended up purchasing two twin size mattresses. We would definitely return to do more business and recommend this place to the public.
YULI and PATTY, did a great job! They did an awesome job. Gave me one of the best shopping experiences I have ever had. I couldve gone down the road to the other place but I thought I would give this a try and I am glad I did. So much fun great attitudes. I felt like family not a shopper!
Thank you Ray for your great service.We look forward to coming back for more.
I had the best experience ever here, my salesman Andrew met us at the door and treated me with the highest respect and kindness. Andrew worked his magic with helping us choose our sectional! I would definitely be back and would be looking for Andrew to assist us! I will be recommending my friends and family and sending his way as well. Thanks Andrew.
My first time visit was a very pleasant experience. A rep, by the name of Moises, was the best of help. Kudos to him for being so patient and helpful. He made me feel welcomed and not crowded. By the end of my visit, I gladly purchased a 4-chair dining set. 🙂
Mr Long very helpful, details, friendly. He take care good for everything. ask for him when you come here.
Buyer BEWARE! Bait and switch. I called three different stores with three different price quotes. We go into store and they want to up charge us 3x the amount. They saw we had good credit and wanted to max it out.Master bed room deal where you are supposed to get all the free stuff you are in fact paying for. False advertising on this as there are 2 prices for the same bedroom set. One for non-package and on for package. Taking the package deal adds 2300.00 to the non-package prices. Nothing is free.
I have been looking for a dresser and chest for my new bed. I have searched and searched. I can to SuperNove furniture and Auturo was amazing. Not pushy and patient and found the perfect items. I recommend Auturo at Supernova furniture to everyone!😃
Julie, thanks for so much for helping me! The selection was vast, but you really helped me narrow it down! You guys really helped me out with the financing and warmth of customer service by offering water and snacks. Happy to do business with Supernova
From the moment myself and my mom walked into the store, Ray greeted us with a smile through his mask! He introduced himself, he told us about the store and offered us a beverage. We were impressed immediately with his sense of humor and the way he knew every detail about every piece of furniture we touched. He wasn’t annoying by any means and gave us space and time to get a feel of the store. He worked with me to find the perfect pieces for my living room and the prices were to die for! Thank you Ray and the whole team at Supernova Furniture for making this process easy and fun! Not to mention quick! You all are amazing! Keep up the great work and I will definitely send all friends and family to Ray!
Thank You Arturo for helping me with my traditional coffee table and end table! You helped me make the perfect choice!
Arturo was very quick to help us find a great bed for our daughter!
Andrew took care of us he was a great employee and asset to super nova he listened to our needs and helped us figure out what was best suited for what we wanted it was a amazing experience we left happy and very pleased. We’re not going no where else to purchase furniture and we will be back to see you Andrew to get our last few pieces in a few months. They have a great selection and some awesome pieces not cheap quality!! Luv this place will definitely be back!!
I had a fabulous experience with the entire staff atThe Super Nova Furniture off 290 and Dacoma. Andrew greeted me as I came and was extremely helpful. He really listened to what I was looking for and we were able to find the perfect living room furniture that fit me budget. It was an easy and non pressured experience. If your are needing new furniture I would recommended this location and their entire team. You won’t be disappointed.
We are very happy with all item that we bought..Gia is salesman that helped us. He is very nice knowledgeable. If you come to the store please ask for Gia.
Purchased a reclinable loveseat & sofa set from this location over the phone and set up delivery.Staff was beyond helpful with ensuring to touch base with me every step of the way.The set was delivered earlier than anticipated, which was amazing!Delivery process was so EASY, and painless. Small delivery fee to be paid in cash, but nonetheless, no dents or scratches on my new walls or floors!
Shawn is a really good worker!! he found my dream living room. I recommend him, he has very good customer service skills.
Gia was amazing! Very helpful. Whole team was amazing!
DeraWas Awesome from start to finish. She’s The Best. Ask for her, she will get you together!!Thank you Dera
Dera was a great salesperson not pushy at all!! So polite!! Ask for her at the Katy location
I walked into supernova furniture, upset about service from Ashleys home furniture. I had just canceled my order and decided to shop around again. Julie welcomed me and was super nice and helpful. She helped me find the perfect sofa loveseat for my apartment. Plus she was patient. Definitely shopping here again.
Worked with Arturo. He was very helpful. Helped me find some recliners I needed.
Supernova is absolutely gorgeous on the inside. We have been looking for furniture here and there but today we needed to find furniture immediately as we are moving next month. Andrew was our sales associate. He was amazing and we instantly found what we were looking for and at a price within our budget! This store has wonderful customer service and holds the true definition of providing customer satisfaction! Thank you!
Arturo was the best salesmen I ever work with...when ever you come in definitely ask for him...hes really professional
I want to share with you all my fabulous experiences with Supernova while shopping for my new furniture. They have great selection at a very good price. They give you space and time to browse and view and do not pressure you at all. Frank was great to work with.Overall I have to give 5 stars for this and would recommend anyone shopping for furniture to stop by Supernova.
Patty and Frank are amazing! They gave me a great deal for my bedroom furniture. I will definitely be back to get other items in the future. This is the best furniture store in Katy. They deserve 10 STARS!
Purchased furniture for 2 bedrooms. Dera was very helpful. Super quick and easy. Very pleased!
I am definitely recommending supernova furniture to all my friends. Im not exaggerating but I have never seen a place looking so cool with everything, The goods are top notch and they have wonderful sales personnel I recommend Donnie in particular for help. He is very patient and treats you with respect and make sure you get the best deal They are like a one stop shop with everything you need for your home.
Like the service and the sales person we got the nice furniture and great deal from Gia and his manager Frank.
Arturo was super helpful & very patient with us .
Soo to update my previous experience after the holidays I went back in after getting a call that I got an approval for a better financing 0%interest for a year and twice as much money.How...dunno..but they made it happen! I was assisted by frank and dera *love her*who went out their way to make sure I got what i wanted at the best price! Patty checked on me and made sure I was happy and satisfied as well. They really showed out to win me over as a customer. Within a week I had my table& new beds for my babies and my beautiful sectional I wanted came in 2 weeks instead of 4! Im super excited about my new furniture. My family loves it as well. Although I went thru at first and it was delayed, the delay was definitely in my favor! Everyone deserves a second chance and sometimes its better the second time around! Thank you ..I am a super happy customer!
Margarita and Frankie were very helpful and attended my family and I very very well, highly recommended!
Gia is very helpful and new exactly the style of furniture I liked. Thank you Gia!
They tell you that they have leather furniture but the truth is once you really look into what leather is. it is fake all out fake I bought two loveseat and the chair was around $5000 they were horrible and broken of which still is not fixed months later and they offered a trade-in to give me $1500 towards different couches I told him that I found out that it was not real leather and the guy smirked! Don’t be fooled shop somewhere else.
Scott was absolutely awesome at helping me select my furniture. Very informative & helpful, also gave me a great deal for two bedrooms. Honestly I thought I would only walk out with one bedroom but their bundle deals are awesome. Would highly recommend this store and the sales associate that helped me and my family. Will be back for the rest of the furniture I need to fix up my home. Thank you Scott ☺️
I had great experience with Frank and Andrew while shopping for furniture today at Supernova. I was not pressure at all to make any selection. They gave me my space and my time to look and shop. Also the price was excellent. I would recommend to anyone looking for new furniture to stop by and give Supernova a shot.
I gave two stars only because some of the items ordered arrived. However, I feel like they lied about having the products in stock. And I was just so frustrated with them that I accepted a table that was clearly not what I ordered but I just wanted it to end. Thank goodness the outdoor dining table looked good until the finishes started to peel off as well as the dining table we got for dining room. Weve only had the tables delivered October/November 2020. Just make sure to ask and confirm that they in fact have the items in stock before you sign the paperwork.
Today I had an excellent experience at Super Nova Furniture. Ray greeted me as soon as I walked in and helped me find pieces beautiful pieces for my home. He was patient and worked with my budget. I will definitely be returning.
Thank you Margarita for your great service.Will be back for more furniture.
1st of all this place has the some of the best looking furniture I’ve seen in a while. AND STURDY!!! And Andrew made our experience worth it the whole time, he was very very honest, fair and transparent with everything and help us get the best deal possible. If anyone is reading this on the net PLEASE make sure you ask for Andrew and he will take care of your needs!
The Supernova Store Staff in Katy is Very Professional,Helpful and Hands On,The Delivery Guys and Mrs.Cindy from the warehouse We’re Very Nice and Fast, due to a Miss communication the Guy’s waited until I got to my residence to set-up which was Greatly Appreciated,Thanks.The Store Is Clean and The Furniture is Very Beautiful And Eye Catching,I’m Happy With My Purchase and My Sales Person Mrs.Dera,I was recommended by someone any I would definitely recommend others.
Sales personnel are friendly and professional enjoyed the experience with Elizabeth. Delivery personnel was professional although 3 of the chairs that was delivered have some stains on them will be waiting to see how long it takes to get them replaced.
Excellent customer service with no pressure. Friendly and responsive and charitable.
Really good deals especially for any college bound student! Gia helped a lot and was very patient!