JoAnn Fabrics in Keene NH is a wonderful place with a very helpful staff. If you download their app they have coupons and sales information. Even when you have forgotten your phone the service people will help you out. Truly enjoy this store.
Great prices the staff are friendly and Very helpful
Three women helped us find a new clasp for my sports necklace. They were very helpful and friendly. This was a nice store. I would definitely go back.
Always has been a good store for fabric and sewing supplies. Other craft items now available. Most reasonable prices compared with the other craft stores in the area!
The first associate that I encountered was excellent! She went above and beyond my expectations, taking me directly to one thing that I wanted and then bringing me several of the other item that I wanted. The associate at the checkout, however was not great. She came to the register when I pushed the button, but then hardly said anything to me. She showed up at the register and then just waited for me to be ready to check out, not even saying anything to me. I cant even remember if she did say anything to me, her focus was more on another associate than me. If she had been my only point of contact for the day, I think I would have given 1 star and would not have wanted to go back to this location. I work in customer service myself, and as such I was less than impressed with her service. Thank God she wasnt the only associate I encountered.
Did a curb side pick up. They were very efficient and quick about bringing out my order. Woman was very nice and pleasant.
I like the JOANN fabric franchise in general, but the staff at the Keene branch is especially kind and helpful. If your not familiar with Joann fabrics id suggest downloading the app before you go in bc at first sight things seems overpriced but they give you tons of coupons in the app.
Great craft store in Keene. Awesome selection of yarn and fabrics!
Best Joann Fabric store on NH! Great, helpful, friendly staff. Good selection.
I went in as a home health aide, with a client. The staff were very patient and let us wander around and day all our oohs and aahs Thanks Ladies
JOANN.com has different hours posted than google. Website shows 9am open on Sunday but it’s not correct. Call b4 you travel. Got there @ 9. You loose Joann’s, went elsewhere.
Staff were helpful and the store had everything I needed.
My wife was looking for a certain item. I pointed out an associate and suggested that my my wife should ask that person. The associate looked right at us and rapidly walked away knowing full well that we needed assistance.
Awesome help
This place is close to Michaels only more fabric! Wow a lot of fabric and the sales re crazy
Shelves were bare. No music playing ( especially around Christmas). It was just cold and unwelcoming.
Pleasantly surprised with this visit. First time so all I can say is WOW! GREAT abundance of fabric and the customer service was too notch.
I went in there to buy 2 yards of elastic I do not sew but your employees had 140 yards they wanted me to buy for $67.90 and refused to try to figure out how much it would be for 2 yards. This is why customers go to places like Amazon I left a very frustrated - TERRIBLE SERVICE
The store staff is great, selection could be better but it is a small space. Im not a huge fan of the pricing structure, everything is priced so high in order for them to give out 40%-50%-&60% off coupons. Pricing structure leads me to making smaller purchases to use the coupons and or buying elsewhere.
Lots of fabric choices, a few isles of other craft stuff. Friendly and helpful staff. Its a bit pricey, but on par with the Michaels across the highway.
Great store,staff and products.
Super friendly staff who helped me find exactly what I was looking for. I was made to feel welcome and that my questions were important to them. Thanks!
So much to see! Love the selection great quilting fabric, special occasion, and interesting seasonal prints. Lots of seasonal goodies to buy as well. I wish sales were better marked and there were more staff to help out
Great fabric store. I buy most of my sewing needs here.
Understaffed, I spent an hour in the store and the notions I had planned to buy were more expensive than Walmart. Fat quarters very thin and not worth 2.99, poor quality in my opinion. Will happily spend more at my local quilt store where I can get advice and buy from knowledgeable people. This store has definitely gone downhill over the years, and now they sell cookbooks? WTH!
Its pretty knit. They didnt have color shoe laces.
Taking proper safety measures for customers and staff.
Great place for a artist to find inspiration for ones art.
Always a fun place to shop, thank you Molly for help to find my items.
They always have what I need when I go there.
This place was nice enough to make me wish I knew how to sell well enough to justify making more cushions
Exceptional customer service and very understanding.
Smaller than other locations that I have visited. The ladies were very nice and helpful. Wish they had a larger yarn section. Pricing is okay if you have coupons.
Very helpful place with friendly staff everything you need for crafts even things your not thing of.....yet
They always have more than what Im looking for 😊 I could spend hours in there!
Its a nice store, but too small and often doesnt have what I need that I can find in the Concord location.
Im sure that for the ladies it is a 5 star, but since Im a guy it gets 3
I like JoAnn for most of my craft supplies. They usually have good sales and there is a very good coupon program too!
Great help, found everything I needed right off. Deafenitly will go back when l need anything in there line of sails.✔
I needed some supplies for my daughters wedding and found everything I could possibly image. The staff is friendly and helpful.
Small store. Staff assistance is hit or miss - some people are great! Others couldnt be bothered.
Was finally able to find the perfect colored ribbon
Cashier helped me to apply coupons so prices were great.
Got what we needed. The new checkout at the cutting table is a nice improvement.
Convenient chain to get fabrics and materials. I give this location three stars because they didnt know what cordura was.
Decent selection, but wait times to get fabric cut can be rather long.
My wife got quilt supplies.
Joann fabrics has lots of quilting fabrics a good selection of apparel fabrics and a lot of crafts for the young kids
Good service and decent prices
Beautiful store they have so much. Wish the sales associates would stop chitchating with eachother and see if they can help you.
The staff were very friendly and helpful.
Good & pretty stocked up
I wish it were a bigger store but it works good for the small stuff then when I go to Concord I can find more at that store as its a lot bigger
Always great deals and a very helpful staff at the Keene, NH store!
I love this store so much to do!
Wonderful variety of fabric! Prices on some fabric can be a bit steep. Like that they have fabrics on clearance.
Decent Jo-Anns. Somewhat understaffed. But not the worst Ive seen.
Ive always loved this store, and I love it all the more now that it is bigger and has expanded its merchandise.
Always fun when I go in here! 💖
Came here to shop with my grandmother however she drove several hours to the wrong branch. Employees were very sympathetic
It was great! Everything I bought was on sale so I saved a lot of $!
Found all the materials I need for a new suit.
Compared to what Im used to this was small with a tiny selection of crafts, stationary, art, knitting, and other supplies but a HUGE selection of fabrics and patterns. Definitely go there for fabric needs.
Always has lots of material etc
Great place for specialty Fabrics, especially when you own a sewing company.Little pricey, but good stuff.
Love shopping at JoAnn Fabrics.
Nice selection of fabrics and good sales
Love this store and its ataff
Great bargains and i found more than i needed
Nice selection of upholstery fabrics!
I love this store
Great fabric choices and very reasonable for price!
Friendly Service, yarn selection could be better
One of my favorite craft stores
Make sure you get the app for regular coupons.
Great for craft supplies.
My wife loves it.
As always, great!! Wish it were bigger!!
Great selection 👍
Small store, no scrapbooking/sticker section.
Our go to place for fabric. Plus much more.
My wife would live there if she could
If you cant find it there, it doesnt exist
Went there with wife, very nice
I can keep going there to get coupons to save money that why I like it so much it as a lot of crafts.
Never enough help.
Good selection.
Salespeople are helpful
Always seems to have what I am looking for
Very slow checkout.
Great staff
Awesome store
Used all my coupons
Great prices
Friendly staff
Good
Cool
Love it