I have been using Gerber Collision for my vehicles for years. They have always done an amazing job no matter what the job may be. They go above and beyond expectations. When they return your car it is in prime condition and they even clean out the interior as well as exterior of your car before giving it back to you no extra cost. I will highly recommend Gerber collision! They do an amazing job and they are trustworthy.
Sorry about the review Mr.David is an awesome person an he is helping me the best way he can to satisfied me an make sure my car is taking care of the right way please excuse the most recent post I was just upset. He’s doing everything it takes I no it’s not an easy job an I’m sorry about the review I put up❗️❗️
Excellent work. Accommodated my busy schedule for pickup and drop off.
The absolute best customer service I could’ve asked for after my vehicle got totaled last month. Jourdan and The lady at the desk were SO KIND. Would recommend to anyone.
I have not used them for repair. I had a damage estimate there with an insurance adjuster this morning and there is a sign on the door saying everyone has to wear a mask at all times while inside but NO ONE had a masks except the adjuster who does not work for Gerber. Why have the sign? I’m not going back because we are in a pandemic and I’m a nurse and I’m not happy about people that are causing this thing g to spread out of control by doing whatever they want to do.
Great staff.
Amazing customer service! They went above and beyond for me when my insurance company let me down. Christiane is so genuine and caring, and I cant thank her enough for the tremendous amount of work and phone calls she made on my behalf!! I will never take my car to another facility for repairs. You have my business for life!
Had my car in for minor cosmetic repairs. The estimate was to the penny and the turn around time 2.5 days. I am pleased with the work and my car looks great! I dropped it off full of pollen and not too clean inside, and I got it back shiny and vacuumed. The staff was VERY friendly and helpful. Thank you for your great service!
Fast, friendly, and professional! Had my car back a day early! Great work, would recommend.
Had minor work done to the body of my car and I am pleased with the repair job, but very displeased with the reassembly of my car emblems. They are damaged and put on very poorly. They are falling off and uneven and they will only fix it if I pay for new emblem.
My mustang was sent to Champs from Lamarque Ford to repaint a fender. I asked them to also do the hood where I had a few scratches. These guys are pretty friendly and helpful. When I saw the result I noticed some spots with imperfections that I showed the manager. They took it back and managed to remove some of them.I then noticed a several rough areas along the edge of the hood. I again took the car it back and they the manager again said they would fix it without any protest. When I got it back it looked better, although still not perfect. This time the manager was not as friendly anymore, and said that the result was better than factory paint, which is BS.Im not super happy with the finish, but I think the result is acceptable. Its definitely not like factory paint though, and in some lighting conditions I can also see a slight mismatch in the shade. I think it was very good that they tried to fix the imperfections that I pointed out, but I dont really think it should be necessary to come back two times to get an acceptable result. Another good thing is that they always returned the car cleaned. Next time I would try a different shop though.
Yessica walked me through the process when I got into an accident and was very patient and helpful. She also took care of arranging for a tow and getting everything set up so I didn’t have to miss any more work than necessary. At the outset, she said they couldn’t look at my car until Wednesday (my accident was on a Monday.). They actually got to it a day early and then said my car would be ready by the following Friday, which I thought was fast given the extensive damage. Then they called me Monday afternoon and said it would be ready for pick up first thing Tuesday morning (four days EARLY). When I picked up my car on Tuesday, David let me know that they also checked out some extra warning lights that had gone off just to be sure it wasn’t related to the accident. Everyone was professional and friendly from start to finish and my car looks AMAZING. Thanks guys!!!!
Always friendly and wiling to help. I even got some tips on washing my car from the porter. Great people all around.
Friendly service, great work, great price, reasonable timeframe!!!
I suggested Champs Collision to the insurance company handling my accident. They had been bought by Gerber. The agent contacted them in mid April to repair the bumper section of my truck. The insurance agent faxed the paperwork (estimate), and they left my paperwork in a stack on the receptionists desk. When I called, she (lady working front desk) blamed the insurance company: Later, the insurance agent called with me on 3-way. She didnt realize the agent had me on 3-way. BUSTED!!! Immediately, she found an opening for my truck..bla....bla...bla....DO TRUST THESE PEOPLE. THEY DONT CARE!!!! I went to Unitech....Theyre much faster!!!
First time ever using Gergen and last time!! I was referred by Allstate to take my car to this body shop.Upon picking my car up, tire flat and engine light on.Ended up spending a hour and a half to wait for them to take my vehicle back to their working area. Finally, they returned after waiting. Engine light off and tire fix.After driving the most of the day, my “service air bag light” came on and continues to stay on. In addition to that my passenger door is not opening from th me outside.So I called Gerber, and spoke to David which he explained that he and his technician noticed the door was jammed at the time of intake of my vehicle. Which can’t be true. He continues to dispute the issues that they caused. Telling me that he feels that the door was like that prior to the accident. Gerber removed the door panel in the same door that is having the issue. Never again!
Not courteous to potential customers. I went to another body shop and got my work done
They preformed quality work on my vehicles!
Excellent Customer Service!
Very good service
Great work
Great service
Great experience