Thanks for the great communication and product! I purchased the Breedt shift arm for my 2016 Focus ST. They were out of the color I chose but I received a prompt email from June letting me know it would be a few days for the red ones to come back from getting them anodized or I could have a different color shipped out immediately. She was a pleasure to speak with and it was a breath of fresh air to speak to a live person and not a machine.The shift arm was packaged well and over all an extremely high quality product. Everything needed for the install came in the package. It came with the shift arm, required nut, bolt, washers, blue loctite, instructions, and dowel pin. The key thing there is the dowel pin included to help remove the factory pin.Install was very strait forward. Remove the air filter and air filter box, remove the pin holding the factory shift arm in place, install the new shift arm, put things back together and youre good to go.I tried position 2 first and although it moved the shifter toward it felt slightly out of place for me. I ended up moving it to position 3 which is the 40% reduction but has the shifter in the stock location. A tip here is to snug things down and try the shifter running through the gears before putting everything back together. Once you find the one you like, back the peg out and apply the loctite and then torque everything down.I went for a drive and was impressed with the overall change the shift arm made. The throws were much shorter and the shifts have a much more notchy feel to them now. Exactly what I was after. The Focus ST should come like this from the factory and is this is one of the least expensive mods you can do. If youre thinking about getting one, do it! Youll wonder why you didnt do it sooner.Thanks Breedt team for the great product and customer service!